Jacana Apartments

Townsville -19.31946300, 146.72994200 , 1-15 Sporting Drive, Thuringowa (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsJacana Apartments in Townsville consistently receive glowing reviews for their outstanding offerings and exceptional location. Positioned alongside the picturesque Ross River, the apartments provide guests with stunning views of the river and surrounding mountains, creating a serene retreat just outside the city's hustle and bustle. The location is particularly appreciated for its convenience, offering easy access to shopping centers like Willows, a variety of dining options, and local attractions, including sporting fields and leisure facilities.

The apartments themselves are praised for their modern design, spacious layout, and impeccable cleanliness. Guests highlight the fully-equipped kitchens, comfortable seating areas, and effective air conditioning that make for a relaxing and functional stay. The rooms are described as well-appointed and spotless, offering excellent value for money.

The staff at Jacana Apartments are frequently lauded for their warmth and professionalism, contributing to a welcoming atmosphere. Visitors appreciate the team's helpfulness and responsiveness, with particular recognition of the cleaning staff's courteous nature. Despite minor connectivity issues with the complimentary WiFi, the overall experience remains positive, bolstered by the nearby premium pool facilities and secure parking options.

The bedding receives mixed feedback, with some guests finding the beds exceptionally comfortable while others note minor issues. Despite this, the overall comfort and convenience offered by Jacana Apartments, coupled with their affordability and commitment to quality, make them a popular choice. Guests regularly express their intent to return and recommend the apartments to others, making them a highly regarded option for anyone visiting Townsville.
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Aparthotel with EV Charging Stations

Aparthotel with Swimming Pool

  Outdoor Pool  


Aparthotel with Parking

EV charging stations  


Accessible Aparthotel

4-Star Aparthotel

Aparthotel with Outdoor Pool

Room Types
One-Bedroom Apartment This air-conditioned apartment features a private balcony overlooking the Ross River. It includes a fully equipped kitchen, laundry facilities and a separate living room with a flat-screen TV and a DVD player. Please note that there is no capacity for additional guests.

Two-Bedroom Apartment This air-conditioned apartment features a private balcony overlooking the Ross River. It includes a fully equipped kitchen, laundry facilities and a separate living room with a flat-screen TV and a DVD player. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see 'Policies' section).

Guest Reviews
8.4
Very Good
Location
Jacana Apartments in Townsville boast an exceptional location, making it the ideal choice for visitors who appreciate convenience and scenic beauty. Situated alongside the picturesque Ross River, the apartment complex offers stunning views of the river and surrounding mountains, creating a tranquil setting for guests. The area is rich with amenities, allowing easy access to nearby shopping centers like Willows and a variety of eateries and cafes.

Families will find the location particularly appealing, with leisure facilities such as Riverway and lagoon pools close at hand. Sports enthusiasts appreciate the proximity to sporting fields and the basketball and Riverway stadiums. Business travelers comment on the convenience of being near local work areas, as well as the straightforward access from the highway and nearby airport.

The apartments themselves are noted for their modern design and spacious layout, providing a comfortable environment that includes fully-equipped kitchens and secure gated parking. Guests can enjoy relaxing morning walks or cycle along the river pathway and take advantage of the walking trails right outside the complex. This serene location, slightly distanced from the hustle of city life, offers a peaceful retreat while still being close to hospitals and amenities in the city center.

Jacana Apartments deliver not just a comfortable stay but an immersive experience, with its riverside location providing a perfect backdrop whether indulging in breakfast on the balcony or enjoying an evening glass of wine. The combination of accessibility to entertainment and dining options with the tranquil beauty of the Ross River landscape makes this an outstanding choice for all kinds of visitors to Townsville.

Rooms
Jacana Apartments offers an exceptional accommodation experience characterized by its spacious, comfortable, and impeccably clean rooms. Guests repeatedly emphasize the modern and well-appointed nature of the apartments, highlighting features such as full kitchens, including a refrigerator, stovetop, microwave, and dishwasher, as well as laundry facilities. With ample dining space and cozy seating areas, coupled with effective air conditioning, the apartments provide a perfect setting for both relaxation and functionality.

Many reviews laud the breathtaking views of the river from the balconies, which enhance the tranquil atmosphere of the location. This feature, combined with its proximity to local shops and sporting facilities, makes Jacana Apartments an ideal choice for families and travelers seeking convenience and beauty. The perfect blend of practicality is evident, with numerous guests appreciating the fully equipped kitchens, modern design, and the comforting aspect of king-size beds and private ensuites in some units.

The property consistently receives praise for being spotlessly clean and offering excellent value for money. Guests who have stayed in these self-contained apartments describe them as flawless and immaculate, reflecting their satisfaction with the establishment's commitment to quality. Overall, Jacana Apartments stands out for their ideal riverside setting, modern amenities, and attention to detail, promising a pleasant stay in Townsville.

Beds
Jacana Apartments offers a delightful stay with numerous amenities and a prime location overlooking the Ross River. Guests frequently praise the comfortable beds, which contribute to a restful night's sleep. Despite some criticisms regarding certain beds being less than ideal, with issues like noticeable joins or protruding springs, many visitors still find the sleeping arrangements satisfactory overall. The apartments are well-equipped with facilities such as a large refrigerator, dishwasher, and washing machines, further enhancing the comfort of the stay. Additionally, the cleanliness of the rooms and proximity to shopping centers contribute to the overall appeal. While there are areas that could use an upgrade, especially in terms of some bedding, the value for money and convenience present make Jacana Apartments a popular choice for travelers.

Cleanliness
Jacana Apartments consistently receive high praise for their cleanliness, with many guests noting the immaculate conditions and well-maintained spaces. The apartments are frequently described as very clean, modern, and comfortable, with several reviews emphasizing the spotless and fresh environment upon arrival. Guests appreciate the attention to detail in maintaining clean, tidy, and inviting accommodations. The facilities are noted as being top-notch and conveniently equipped, featuring modern amenities and offering lovely views of the surrounding area. While a few reviews mention areas that could benefit from additional cleaning, the positive feedback overwhelmingly highlights the excellent standards maintained by the diligent cleaning staff. This commitment to cleanliness ensures guests experience a pleasant and comfortable stay.

Staff
Jacana Apartments is renowned for its exceptionally welcoming and courteous staff. Guests have consistently praised the warmth and friendliness of the reception staff, as well as the cleaning and maintenance teams. The staff is described as professional and helpful, always going the extra mile to ensure a comfortable stay. Many visitors appreciated the prompt responsiveness and efficiency in addressing queries and needs, with particular acknowledgment of the cleaning staff's courteousness and effectiveness.

Despite a couple of isolated incidents of rudeness, the overall sentiment remains highly positive. The reception team is noted for their communication skills, and guests have expressed gratitude for the cheerful and accommodating nature of the staff across all levels. Their efforts in providing a welcoming experience and immediate assistance with issues contribute significantly to the enjoyment of the stay. The staff's knowledge and dedication, even during special occasions like Valentine's Day and family weddings, have left a lasting impression on guests.

Wi-Fi
At Jacana Apartments, the overall experience is enhanced by great facilities and a convenient location near Riverway, local shops, and family attractions. Guests can enjoy amenities such as complimentary tea and coffee, as well as supplies for the dishwasher and washing machine. While the WiFi has been described as free, reliable connections seem to be hit-or-miss. Some visitors highlighted having a good internet experience, yet others encountered intermittent connectivity issues, particularly during nighttime. Despite these challenges, guests appreciated that the potential lack of WiFi coverage on certain parts of the property, like the deck, did not significantly detract from their holiday experience.

Pool
Jacana Apartments boasts convenient access to impressive pool facilities, which are a highlight for many guests. The nearby massive pool offers a refreshing escape, complemented by stunning views over the lake. Guests appreciate the accessibility of the hotel to not only these expansive pools but also the scenic riverside paths, making for a relaxing and enjoyable experience. The location is further enhanced by the proximity to other amenities such as parks, shopping centers, and walking trails, creating a well-rounded environment for relaxation and leisure.

Parking
At Jacana Apartments, guests can enjoy the peace of mind that comes with secure and designated parking facilities. The complex offers a gated and well-protected environment, ensuring that vehicles remain safe throughout the stay. Many guests appreciate the convenience of on-site parking, with each unit typically benefiting from its own allocated undercover space. Despite occasional comments about the tightness of some parking spots, the overall security of the car park is highly regarded. The availability of undercover parking spaces adds an extra layer of protection from the elements. With the added convenience of a lift for easy access from the car park to the apartments, the parking experience at Jacana Apartments is well-received by visitors looking for safety and ease during their stay.

4 Star
Jacana Apartments in Townsville offers a well-rounded experience that delights guests with its impressive amenities and exceptional value. The apartments come fully equipped with all essentials, making extended stays seamless, with the added convenience of an ensuite bathroom. Although some found the beds a bit lumpy, the overall comfort was greatly appreciated.

The location is a standout feature, providing stunning views of the Ross River that guests found both impressive and restful. The surroundings add to the appeal with enjoyable walking trails, and the complex ensures a strong sense of safety, particularly noticed at night.

Guests frequently express a desire to return, emphasizing the flawless service, impeccable cleanliness, and affordability of the experience. The positive word-of-mouth from visitors suggests that Jacana Apartments is a popular choice, highly recommended for anyone planning a visit to Townsville.


Yes, Jacana Apartments has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Jacana Apartments.

No, Jacana Apartments doesn't allow dogs.

Yes, parking facilities are available at Jacana Apartments.

No, Jacana Apartments doesn't have a gym.

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