Oaks Townsville Gateway Suites
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Summary of reviewsOaks Townsville Gateway Suites enjoys a prime location in South Townsville, offering a seamless blend of convenience and comfort. The hotel's central spot provides easy access to nearby amenities, including restaurants, bars, cafes, shops, a general store and museums. Guests especially appreciate the short walking distance to major attractions such as the city center, The Strand and the stadium, making it ideal for event-goers and explorers alike. The stunning city and river views, particularly from the spacious balconies and the quiet, pleasant atmosphere despite its bustling surroundings, add to the experience.
The hotel's spacious and comfortable accommodations are well-suited for families and groups. The two-bedroom units with modern facilities, including fully equipped kitchens and in-room laundry machines, receive high praise for their ample space and cleanliness. Comfortable beds and tidy living areas further enhance the stay, even though some guests have noted outdated furnishings and occasional minor maintenance issues. The general cleanliness of the hotel, particularly in the lobby area, has been positively highlighted.
The staff at Oaks Townsville Gateway Suites are frequently described as friendly, courteous and helpful with many guests appreciating their professional conduct and outstanding customer service. While there are occasional reports of unhelpful staff and inefficiencies, the overall demeanor of the team significantly contributes to positive guest experiences.
The hotel offers a range of amenities that guests appreciate. The well-equipped gym and the outdoor pool with its appealing infinity edge and great views are valued features. However, some guests found the gym's space limited and the pool's temperature too cold. The secure, undercover parking is another advantage, though limited availability for larger vehicles and occasional issues with the height-limiting bar at the entrance were noted.
Despite challenges with the complimentary WiFi, including slow and unreliable connections, the vibrant nightlife around the property with numerous dining options and nightclubs within walking distance, is a major draw for those looking to immerse themselves in Townsville's evening activities. Guests enjoy the comfortable and often praised beds, although some found the joined single mattresses less comfortable.
Overall, the Oaks Townsville Gateway Suites offers a favorable combination of location, comfort and amenities, making it a solid choice for both leisure and business travelers. The modern accommodations, stunning views, great pool and, particularly, the accommodating and professional staff contribute significantly to a positive guest experience.
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The hotel's spacious and comfortable accommodations are well-suited for families and groups. The two-bedroom units with modern facilities, including fully equipped kitchens and in-room laundry machines, receive high praise for their ample space and cleanliness. Comfortable beds and tidy living areas further enhance the stay, even though some guests have noted outdated furnishings and occasional minor maintenance issues. The general cleanliness of the hotel, particularly in the lobby area, has been positively highlighted.
The staff at Oaks Townsville Gateway Suites are frequently described as friendly, courteous and helpful with many guests appreciating their professional conduct and outstanding customer service. While there are occasional reports of unhelpful staff and inefficiencies, the overall demeanor of the team significantly contributes to positive guest experiences.
The hotel offers a range of amenities that guests appreciate. The well-equipped gym and the outdoor pool with its appealing infinity edge and great views are valued features. However, some guests found the gym's space limited and the pool's temperature too cold. The secure, undercover parking is another advantage, though limited availability for larger vehicles and occasional issues with the height-limiting bar at the entrance were noted.
Despite challenges with the complimentary WiFi, including slow and unreliable connections, the vibrant nightlife around the property with numerous dining options and nightclubs within walking distance, is a major draw for those looking to immerse themselves in Townsville's evening activities. Guests enjoy the comfortable and often praised beds, although some found the joined single mattresses less comfortable.
Overall, the Oaks Townsville Gateway Suites offers a favorable combination of location, comfort and amenities, making it a solid choice for both leisure and business travelers. The modern accommodations, stunning views, great pool and, particularly, the accommodating and professional staff contribute significantly to a positive guest experience.
Aparthotel Taking Steps Towards Sustainability
Aparthotel near Nightlife Spots
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Parking
Aparthotel with Gym
4-Star Aparthotel
Aparthotel with Outdoor Pool
Guest Reviews
The Oaks Townsville Gateway Suites boasts a stellar location that receives high praise from its guests. Nestled in a central spot in South Townsville, the hotel offers easy access to a myriad of amenities and attractions. The location is ideal for those attending events at the nearby stadium or exploring the local scene with numerous restaurants, bars and cafes just a stone's throw away on Palmer Street and Flinders St East.
Visitors appreciate the convenience of having shops, a general store and museums within close proximity. The hotel's position also provides stunning views, particularly from the spacious balconies that overlook the city and stadium. With undercover parking and easy access to the Magnetic Island ferry and the airport, it makes travel seamless for guests.
The atmosphere is described as quiet and pleasant, despite its central location, allowing for a relaxing stay. Guests highlight the short walking distance to major attractions like the city centre and The Strand. The property's great pool and modern, clean rooms round out the experience, making it a top choice for both convenience and comfort in Townsville.
Oaks Townsville Gateway Suites offers spacious and comfortable accommodations that are perfect for families and groups. The large apartments, especially the two-bedroom units, are consistently praised for their ample space, cleanliness and modern facilities, including fully equipped kitchens and in-room laundry machines. Many apartments feature huge balconies with stunning views of the town and river, adding to the overall appeal.
Guests frequently highlight the cleanliness and comfort of the rooms, mentioning comfortable beds and tidy living areas. The overall layout and size of the rooms receive high marks, providing plenty of room to relax and enjoy the stay.
However, some aspects of the rooms do need attention. A number of reviews mention outdated furnishings and carpets that are in need of replacement. There are also occasional reports of maintenance issues like broken shower heads, frayed carpets and worn-out furniture. Despite these drawbacks, the rooms are functional and well-appointed with necessary amenities.
The central location of the property is another significant advantage, putting guests within easy reach of local attractions, restaurants and public transport. Although the property shows some signs of wear and tear, it remains a solid choice for visitors looking for spacious and well-equipped accommodations in Townsville. The combination of size, comfort and functionality makes it a favorable option for both short and extended stays.
Oaks Townsville Gateway Suites offers a mixed yet largely positive experience when it comes to the comfort of their beds. Guests generally appreciate the spacious rooms and frequently praise the beds as being comfortable or even extremely comfortable with some describing the beds as perfect or cloudlike. The size of the beds is often highlighted with large and king-size beds being a plus for many visitors.
However, there are recurring comments about the beds being made up of two single mattresses joined together, which can be uncomfortable for couples due to the separation in the middle. Some guests found these split mattresses troublesome, causing difficulty in enjoying a good night's sleep. There are also mentions of the beds being too firm or hard for some sleepers, while others noted specific issues like stained linens and a general lack of comfort in certain instances.
Despite these varied experiences, many guests found the beds to be the best aspect of their stay, contributing significantly to their overall satisfaction. The hotel's central location and proximity to the stadium and restaurants also add to the appeal, making it a convenient and comfortable choice for those exploring Townsville.
Nestled in a prime location, Oaks Townsville Gateway Suites offers spacious and comfortable accommodations. Guests have lauded the hotel's great size and cleanliness, emphasizing well-maintained areas and tidy rooms. The inclusion of in-room amenities such as a washing machine and dryer has been appreciated by many.
However, some visitors have noted that certain aspects of the rooms are showing their age, including dated décor and minor maintenance issues. Cleanliness has received mixed reviews—with many guests finding their rooms spotless, clean and comfortable, while others encountered problems such as stained carpets, dusty areas and less-than-clean bathrooms. Some rooms and common areas could benefit from more thorough cleaning, particularly the kitchen and bathroom spaces.
Overall, the hotel's general cleanliness and upkeep, especially in the lobby area, have been positively highlighted. Despite some reported lapses in cleanliness and maintenance, many guests still found their stays comfortable, thanks to the spacious rooms and good service.
The guest reviews of Oaks Townsville Gateway Suites present a mixed but predominantly positive impression of the hotel staff. A recurring theme is the friendliness and helpfulness of the staff, particularly those at the front desk, who are frequently described as super friendly, courteous and accommodating. Many reviewers highlighted specific employees who went above and beyond, providing excellent customer service and helpful advice. The manager and staff consistently impress with their level of service.
However, there are a few mentions of staff who were unhelpful, indifferent or even rude, leading to some dissatisfaction among guests. Instances of confusion and inefficiency at check-in were noted and there were a few complaints about specific interactions where staff did not meet expectations. Despite these occasional lapses, the staff's overall demeanor is portrayed positively with many guests appreciating their smiling faces and professional conduct.
The cleanliness of the rooms and the attention to detail from the cleaning staff also received commendations. However, issues like tight parking and occasional maintenance problems, such as a dryer that turns off prematurely, were mentioned as areas needing improvement.
In summary, while there are areas for improvement, the friendly, accommodating and professional nature of the staff at Oaks Townsville Gateway Suites is a highlight for many guests, significantly contributing to their positive experiences.
Oaks Townsville Gateway Suites offers complimentary WiFi; however, guests have reported a variety of issues regarding its performance. Common feedback highlights difficulties in connecting with some visitors noting that the connection was slow and unreliable, reminiscent of outdated speeds from years past. There are restrictions on the number of users per apartment with only one WiFi password provided per room and limited connectivity impacting guests' ability to use multiple devices simultaneously. Despite these troubles, some guests did find the WiFi satisfactory after receiving assistance from reception. Overall, while the hotel provides free WiFi, many guests encountered challenges in utilizing it effectively.
Oaks Townsville Gateway Suites boasts an excellent gym that many guests appreciate for its well-equipped facilities. The fitness center, described as complete and functional, attracts visitors who value a good workout during their stay. However, some reviewers noted that the gym could benefit from additional equipment and a few touch-ups to enhance the overall experience. There were also mentions of limited space, suggesting that the gym might feel a bit crowded during peak hours. Despite these points, the positive remarks about the fitness amenities suggest that it remains a valuable feature for those prioritizing their fitness regimen while traveling.
Oaks Townsville Gateway Suites offers a pool experience that garners a lot of positive comments from its guests. Visitors frequently describe the pool as good, nice and even lovely, emphasizing its cleanliness and the enjoyable swimming environment it provides. The pool area itself is noted for its appealing infinity edge, which adds a touch of luxury to the setting. Guests enjoy relaxing by the pool, appreciating the great views it offers, especially for those with balconies facing the pool.
However, it's worth mentioning that some visitors find the pool temperature quite cold, which might be a drawback for those who prefer warmer waters. Additionally, there have been occasional issues noted such as missing pool towels and a non-functioning spa. Despite these minor setbacks, the general consensus is that the pool area is a pleasant and enjoyable part of the stay at Oaks Townsville Gateway Suites.
Oaks Townsville Gateway Suites receives mixed feedback regarding its parking facilities. One of the standout positives is the hotel's secure, undercover parking, which guests find both safe and convenient. This feature is mentioned frequently and appreciated for its easy access and proximity to the reception area. Many guests highlight the comfort and convenience of parking onsite, adding to the overall positive guest experience.
However, there are some noted challenges. Several reviews mention that parking spaces can be quite limited, making it difficult to find a spot, particularly for those with larger vehicles. Some guests describe the parking situation as a bit of a "lottery," indicating the uncertainty and irregularity of availability. In a few cases, visitors encountered issues with the height-limiting bar at the entrance.
Despite these occasional drawbacks, the provision of free, private parking and well-maintained facilities generally enhances the stay for many guests. With secure and undercover parking frequently praised, it seems that while there are some areas for improvement, many guests still value the parking amenities provided.
Situated in a prime location, the Oaks Townsville Gateway Suites offers travelers the perfect base to explore the vibrant nightlife of Townsville. Amazing views and proximity to a plethora of amenities enhance the overall experience. Guests will find an abundance of dining options with numerous restaurants and bars just a short walk away, particularly in the bustling areas of Palmer Street and Flinders Street East.
The convenience of having nightlife attractions right outside the door, along with happy and accommodating staff, adds to the property's appeal. Visitors appreciate being within walking distance of nightclubs, ensuring that the lively ambiance of the area is easily accessible. The bars and other evening venues in the vicinity remain open for extended hours, ensuring that nighttime entertainment is available well into the night.
However, the lively atmosphere can sometimes lead to noise disruptions with late-night revelers and early morning activities occasionally proving to be a nuisance. Despite this, the location’s convenience and the abundance of nearby entertainment options make it an attractive choice for those looking to immerse themselves in Townsville’s vibrant nightlife.
Located in the heart of South Townsville, the Oaks Townsville Gateway Suites offers modern accommodations with great views. The central location ensures easy access to everything in the area, making it perfect for exploring. Guests have mentioned being upgraded to a penthouse, highlighting the hotel's excellent value and commitment to service.
The suites are quiet, comfortable and equipped with king-sized beds, although some guests found the decoration a bit extravagant. Despite this, the hotel's four-star accommodations and concierge services have generally received positive feedback.
The hotel's facilities include an excellent pool and updated amenities that embrace a humid tropical design. Although some rooms may need alignment, the overall experience remains favorable. The hotel is also noted for its excellent value for money, appealing to both leisure and business travelers.
The outdoor pool at Oaks Townsville Gateway Suites is a highlight for many guests, praised for its niceness and warm temperature. It offers a great view of the city and features an infinity edge that adds to the visual appeal. The comfort of having an upper floor apartment or a ground floor one that backs onto the pool enhances the experience. Many guests enjoy the night view of the pool and several balconies overlook it, making it a focal point for relaxation.
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Location
Visitors appreciate the convenience of having shops, a general store and museums within close proximity. The hotel's position also provides stunning views, particularly from the spacious balconies that overlook the city and stadium. With undercover parking and easy access to the Magnetic Island ferry and the airport, it makes travel seamless for guests.
The atmosphere is described as quiet and pleasant, despite its central location, allowing for a relaxing stay. Guests highlight the short walking distance to major attractions like the city centre and The Strand. The property's great pool and modern, clean rooms round out the experience, making it a top choice for both convenience and comfort in Townsville.
Rooms
Guests frequently highlight the cleanliness and comfort of the rooms, mentioning comfortable beds and tidy living areas. The overall layout and size of the rooms receive high marks, providing plenty of room to relax and enjoy the stay.
However, some aspects of the rooms do need attention. A number of reviews mention outdated furnishings and carpets that are in need of replacement. There are also occasional reports of maintenance issues like broken shower heads, frayed carpets and worn-out furniture. Despite these drawbacks, the rooms are functional and well-appointed with necessary amenities.
The central location of the property is another significant advantage, putting guests within easy reach of local attractions, restaurants and public transport. Although the property shows some signs of wear and tear, it remains a solid choice for visitors looking for spacious and well-equipped accommodations in Townsville. The combination of size, comfort and functionality makes it a favorable option for both short and extended stays.
Beds
However, there are recurring comments about the beds being made up of two single mattresses joined together, which can be uncomfortable for couples due to the separation in the middle. Some guests found these split mattresses troublesome, causing difficulty in enjoying a good night's sleep. There are also mentions of the beds being too firm or hard for some sleepers, while others noted specific issues like stained linens and a general lack of comfort in certain instances.
Despite these varied experiences, many guests found the beds to be the best aspect of their stay, contributing significantly to their overall satisfaction. The hotel's central location and proximity to the stadium and restaurants also add to the appeal, making it a convenient and comfortable choice for those exploring Townsville.
Cleanliness
However, some visitors have noted that certain aspects of the rooms are showing their age, including dated décor and minor maintenance issues. Cleanliness has received mixed reviews—with many guests finding their rooms spotless, clean and comfortable, while others encountered problems such as stained carpets, dusty areas and less-than-clean bathrooms. Some rooms and common areas could benefit from more thorough cleaning, particularly the kitchen and bathroom spaces.
Overall, the hotel's general cleanliness and upkeep, especially in the lobby area, have been positively highlighted. Despite some reported lapses in cleanliness and maintenance, many guests still found their stays comfortable, thanks to the spacious rooms and good service.
Staff
However, there are a few mentions of staff who were unhelpful, indifferent or even rude, leading to some dissatisfaction among guests. Instances of confusion and inefficiency at check-in were noted and there were a few complaints about specific interactions where staff did not meet expectations. Despite these occasional lapses, the staff's overall demeanor is portrayed positively with many guests appreciating their smiling faces and professional conduct.
The cleanliness of the rooms and the attention to detail from the cleaning staff also received commendations. However, issues like tight parking and occasional maintenance problems, such as a dryer that turns off prematurely, were mentioned as areas needing improvement.
In summary, while there are areas for improvement, the friendly, accommodating and professional nature of the staff at Oaks Townsville Gateway Suites is a highlight for many guests, significantly contributing to their positive experiences.
Wi-Fi
Gym
Pool
However, it's worth mentioning that some visitors find the pool temperature quite cold, which might be a drawback for those who prefer warmer waters. Additionally, there have been occasional issues noted such as missing pool towels and a non-functioning spa. Despite these minor setbacks, the general consensus is that the pool area is a pleasant and enjoyable part of the stay at Oaks Townsville Gateway Suites.
Parking
However, there are some noted challenges. Several reviews mention that parking spaces can be quite limited, making it difficult to find a spot, particularly for those with larger vehicles. Some guests describe the parking situation as a bit of a "lottery," indicating the uncertainty and irregularity of availability. In a few cases, visitors encountered issues with the height-limiting bar at the entrance.
Despite these occasional drawbacks, the provision of free, private parking and well-maintained facilities generally enhances the stay for many guests. With secure and undercover parking frequently praised, it seems that while there are some areas for improvement, many guests still value the parking amenities provided.
Nightlife
The convenience of having nightlife attractions right outside the door, along with happy and accommodating staff, adds to the property's appeal. Visitors appreciate being within walking distance of nightclubs, ensuring that the lively ambiance of the area is easily accessible. The bars and other evening venues in the vicinity remain open for extended hours, ensuring that nighttime entertainment is available well into the night.
However, the lively atmosphere can sometimes lead to noise disruptions with late-night revelers and early morning activities occasionally proving to be a nuisance. Despite this, the location’s convenience and the abundance of nearby entertainment options make it an attractive choice for those looking to immerse themselves in Townsville’s vibrant nightlife.
4 Star
The suites are quiet, comfortable and equipped with king-sized beds, although some guests found the decoration a bit extravagant. Despite this, the hotel's four-star accommodations and concierge services have generally received positive feedback.
The hotel's facilities include an excellent pool and updated amenities that embrace a humid tropical design. Although some rooms may need alignment, the overall experience remains favorable. The hotel is also noted for its excellent value for money, appealing to both leisure and business travelers.
Outdoor Pool
Yes, Oaks Townsville Gateway Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Oaks Townsville Gateway Suites.
No, Oaks Townsville Gateway Suites doesn't allow dogs.
Yes, parking facilities are available at Oaks Townsville Gateway Suites.
Yes, Oaks Townsville Gateway Suites has a gym.
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