Park Regis Anchorage

Townsville -19.25957300, 146.82353900 , 51 Palmer Street (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsPark Regis Anchorage in Townsville garners widespread acclaim for its exceptional location, nestled near a vibrant array of dining options on Palmer Street and offering easy access to key attractions such as the Cowboys Stadium, Magnetic Island ferry terminal and the central business district. Guests appreciate the serene waterfront park and marina setting, creating a tranquil yet central spot ideal for both leisure and business travelers. The hotel’s secure parking and features like keyed lifts enhance the sense of safety. Its proximity to cultural spots and stadiums, combined with spacious, clean and well-equipped apartments, makes it highly recommended.

The rooms, praised for their spaciousness and cleanliness, often come with full kitchens and balconies offering delightful views, contributing to a home-like comfort. Despite some noted drawbacks like dated décor and occasional maintenance issues, the overall experience remains positive due to the convenience and relaxing atmosphere of the accommodations.

Cleanliness at the Park Regis Anchorage receives mixed yet mostly favorable reviews with many guests highlighting the spotless rooms and attentive cleaning staff. Some discrepancies exist regarding occasional cleanliness lapses, but these are generally overshadowed by the overall positive feedback on room tidiness and comfort.

Staff at the hotel are frequently described as friendly, helpful and professional, enhancing the guest experience with their attentive service. Instances of less favorable managerial conduct are noted but do not significantly mar the overall positive perception of the hotel’s customer service.

The complimentary Wi-Fi service garners mixed reviews with some guests appreciating the strong connection, while others experience difficulties and inconsistent performance, suggesting room for improvement in this area.

The pool facilities, while small, are appreciated for their cleanliness and pleasant ambiance. The area features a BBQ setup and provides a relaxing space despite occasional reports of overcrowding and maintenance issues.

Parking is a notable highlight with secure, off-street spaces being frequently praised. The safety, convenience and free availability of the parking, along with its accommodation for taller vehicles, contribute significantly to the positive reviews.

Families find Park Regis Anchorage accommodating with spacious and clean apartments, particularly the two-bedroom units. The family-friendly pub and the helpful, friendly staff enhance the overall family-friendly atmosphere.

The beds receive mixed feedback; while many guests commend their comfort and size, there are mentions of old, saggy mattresses needing replacement.

For accessibility, the hotel earns praise, particularly for its proximity to the ferry and restaurants and its supportive staff. However, some issues like the absence of security or fly screens on windows and doors are noted.

In summary, Park Regis Anchorage is highly recommended for its prime location, friendly staff and comfortable, spacious accommodations, despite some areas needing updates and improvements.
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Categories
Hotel with Free Wi-Fi
Park Regis Anchorage offers free Wi-Fi. As a hotel, it caters to guests needing consistent internet access.

Hotel with Parking
Park Regis Anchorage offers parking for guests. Its location on Palmer Street provides convenient access to the city center and waterfront areas.

Hotel with Outdoor Pool
Park Regis Anchorage provides guests with access to two outdoor swimming pools for relaxation and leisure. There is also a spa and BBQ area available for guests to enjoy by the pool.

Boutique-style Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Outdoor Pool  


Room Types
Standard Double or Twin Room This room is fitted with modern furnishings and an LCD flat-screen TV. Please note this room does not have a balcony with Marina Views. It also does not have cooking facilities.

One-Bedroom Apartment This air-conditioned apartment offers a large balcony overlooking Palmer Street and Marina. It has a fully equipped kitchen, laundry facilities and satellite TV. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Two-Bedroom Apartment This air-conditioned apartment features full kitchen and laundry facilities. This apartment is situated at the rear of the property on McIiwraith Street. Please note that these suites do not have marina views. These apartments have stairs, either to the bedroom or to the apartment itself. Please contact the property directly if you have any problems with stairs. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies)

Double or Twin Room with Balcony This air-conditioned room features a balcony and cable TV.

Two Bedroom Townhouse The spacious suite offers air conditioning, a tea and coffee maker, a safe deposit box and a TV. The unit offers 3 beds.

Guest Reviews
8.0
Very Good
Location
Park Regis Anchorage in Townsville boasts an outstanding location that is frequently praised by its guests. Situated conveniently close to a plethora of dining options, it offers easy access to Palmer Street's vibrant restaurant and bar scene. Visitors appreciate the short walking distance to key attractions such as the Cowboys Stadium, Magnetic Island ferry terminal and the city's central business district, making it an excellent choice for both leisure and business trips.

The hotel's serene setting near the waterfront park and marina provides a delightful atmosphere for a relaxing stay. Despite its centrality, it remains a quiet spot, perfect for those seeking tranquility within proximity to urban amenities. Guests have noted the availability of secure parking and a sense of safety with features like keyed lifts for room access.

Proximity to cultural attractions like museums and The Strand further enhances its appeal. For sports enthusiasts, the location is ideal for attending events at the nearby stadiums. Families and solo travelers alike find the spacious, clean and well-equipped apartments a significant advantage.

Overall, the glowing reviews unanimously highlight the convenience, safety and vibrant surroundings of Park Regis Anchorage, making it a highly recommended destination for visitors to Townsville.

Rooms
Park Regis Anchorage offers a mixed experience when it comes to its rooms with several standout positives and a few areas that need attention. The accommodation units are consistently praised for their spaciousness and cleanliness. Guests appreciate the large, well-appointed apartments that often come with full kitchens and ample storage space. The balconies are a highlight for many, offering lovely views of the marina and the port, adding an extra element of relaxation to the stay. The rooms feature comfortable beds and are generally well-equipped, making them a convenient home away from home.

On the downside, the reviews point out that many rooms are dated and could benefit from refurbishments. Issues with outdated furniture, rusty stovetops and worn-out bathrooms have been noted. Some appliances, such as air conditioning units and fridges, were reported to have maintenance issues. Noise from adjoining rooms and lack of power outlets also detracted from the overall experience for a few guests.

While the properties might appear a bit tired and in need of a makeover, their spacious layouts and clean interiors make them a comfortable option for travelers. The convenient location close to good restaurants and the secure parking facilities add to the appeal, despite the need for some updates to the rooms and amenities.

Beds
A review analysis of the beds at Park Regis Anchorage reveals mixed sentiments among guests. While many have appreciated the large and spacious beds, often describing them as comfy or very comfortable, there are also frequent mentions of less favorable experiences. Some guests noted the presence of old, springy mattresses that sag or have divots, leading to discomfort. A common criticism involves beds being too hard or lumpy with instances of guests finding the mattresses extremely firm to the extent that they were unable to sleep well.

On the positive side, phrases such as "extra large bed," "comfy bedding," and "huge king size comfy bed" indicate that when the beds are in good condition, they greatly contribute to a pleasant stay. The presence of clean sheets also added a reassuring touch to the overall experience, despite some critiques regarding the need for new mattresses or mattress protectors.

Overall, while some guests have enjoyed restful sleep on the comfortable and spacious beds, there's an evident call for the hotel to upgrade and maintain their bedding to ensure that all guests can have a consistently pleasant experience.

Cleanliness
Park Regis Anchorage receives a spectrum of reviews regarding its cleanliness. On the positive side, numerous guests commend the hotel for its cleanliness, mentioning clean and tidy rooms, very clean bathrooms and a generally spotless environment. The cleaning staff is often highlighted for being friendly and helpful, contributing positively to guests’ experiences. Various mentions of rooms being very clean, comfortable and well-equipped indicate that the hotel manages to meet many visitors' standards of cleanliness and comfort.

However, not all guests share this positive view. Some reviews point out issues such as dusty rooms, unclean floors and bathrooms needing more thorough cleaning. Specific concerns include dirty patches on the walls, visible mould in the shower recess and stains on the carpet. Several guests also noted that the room felt old and worn, which contributed to an overall feeling of uncleanliness. Problems like a rusty rubbish bin, dust on skirting boards and mould in the bathroom grout were also mentioned.

Despite these mixed reviews, many visitors still find the property clean and comfortable, emphasizing that it remains a welcoming place to stay. The hotel's ability to maintain cleanliness in some areas while needing improvement in others suggests that experiences can vary depending on the specific room and cleaning staff assigned.

Staff
At Park Regis Anchorage, the staff are frequently commended for their friendly and welcoming nature. Guests often describe reception and customer service as particularly pleasant, noting that interactions with the front desk are courteous, helpful and professional. Many reviews highlight the exceptional efforts of individual staff members who go above and beyond to ensure a comfortable stay with some guests particularly appreciating the prompt assistance with late check-ins and specific requests such as additional towels.

The hotel management, however, does not always receive positive feedback with a few guests mentioning unprofessional behavior and dismissive attitudes. Despite this, the overall sentiment towards the hotel's staff remains overwhelmingly positive. Cleaners and housekeeping staff are also recognized for their friendliness and attentiveness, contributing to the well-maintained and welcoming atmosphere of the hotel.

In summary, while there are mixed opinions about the managerial conduct, the majority of reviews reflect a high level of satisfaction with the staff's friendliness, helpfulness and dedication to excellent customer service, making it a pleasant and stress-free stay for many guests.

Wi-Fi
Park Regis Anchorage offers complimentary Wi-Fi for its guests with some experiencing strong and fast connections. However, there are mixed reviews regarding the reliability and ease of use of the internet. Some guests reported difficulty in connecting, slow speeds, or even broken connections during their stay. Additionally, there were mentions of the basic rooms lacking internet access and instances where the Wi-Fi stopped working altogether. Despite the free service, clearer instructions and more consistent performance would enhance the overall guest experience.

Pool
Park Regis Anchorage offers a mixed experience when it comes to its pool facilities. Many guests found the pool area to be clean and pleasant, describing it as a beautiful and relaxing spot for cooling off. Positioned conveniently close to some apartments, the pool area also features a BBQ setup, making it an ideal location for guests looking to unwind.

The pool itself is often described as small but sufficient with some guests appreciating its clear and well-maintained condition. The grounds surrounding the pool are kept clean, adding to the overall positive experience. However, despite these positive aspects, some guests noted that regular maintenance might be lacking with reports of the pool being poorly maintained at times and occasionally crowded.

In summary, while the pool at Park Regis Anchorage is praised for its cleanliness and convenience, it may not cater well to guests looking for a larger or more spacious swimming area.

Parking
Park Regis Anchorage offers a variety of parking options that generally receive positive feedback from guests. A key advantage repeatedly mentioned is the secure parking with many reviews highlighting the gated, off-street parking and the feeling of safety it provides. The onsite parking is also free, which adds to its appeal. Though some guests noted that the parking bays can be tight and cramped, most found the access to be convenient and directly in front of the apartment or complex. The location of the hotel, complemented by the secure, private undercover parking, is appreciated by guests, especially those with taller vehicles, as the parking accommodates heights up to 2.4 meters. The presence of plenty of eateries around adds to the overall convenience. While some guests did mention issues such as a broken security latch on a door and limited parking spaces, the general consensus remains positive with many considering the secure parking a significant bonus during their stay.

Family
Park Regis Anchorage is highly praised for its suitability for families, offering spacious and clean accommodations that cater well to various family sizes, including a family of 4. The two-bedroom apartments are particularly favored, providing ample space and comfort with the additional benefit of a balcony and harbor view. Families appreciate the friendly and helpful staff, contributing to an overall pleasant stay. The family-friendly pub on the premises is a noted highlight, enhancing the experience for both adults and children. Guests also enjoy the convenience of free secure parking. Overall, Park Regis Anchorage is seen as a wonderful and reasonably priced option for families looking to enjoy their stay in comfortable and spacious accommodations.

Accessible
Park Regis Anchorage is a well-located hotel providing exceptional accessibility for guests with disabilities. Its proximity to the ferry to Magnetic Island and numerous good restaurants makes it a convenient choice for travelers. Guests have praised the hotel staff for promptly meeting special accessibility requests, ensuring ease of access for elderly family members. The presence of an apartment with a lift and accessible units confirms the hotel's commitment to mobility accommodations. Secure parking facilities, accessible from both visitors' car park and onsite, contribute to a safe environment for all guests. The new online check-in system, though not favored by everyone, works efficiently and issues like TV connectivity, while tricky, can be managed. Guests do, however, note the absence of security screens or fly screens on windows and doors in apartments.

Outdoor Pool
Park Regis Anchorage offers a well-maintained outdoor pool that guests have found to be both beautiful and sufficient for their needs. While some mention that the pool is small, it remains a popular feature, praised for its cleanliness and pleasant surroundings. The pool area, integrated within the grounds of the complex, creates a serene spot for guests to relax and enjoy the hotel's scenic views. Despite being a standard hotel pool, it has consistently received positive feedback for contributing to the overall enjoyable experience at the hotel.


Yes, Park Regis Anchorage has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Park Regis Anchorage.

No, Park Regis Anchorage doesn't allow dogs.

Yes, parking facilities are available at Park Regis Anchorage.

No, Park Regis Anchorage doesn't have a gym.

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