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Summary of reviewsSpanish Lace Motor Inn enjoys high praise for its exceptional location, cleanliness and friendly staff, earning it a reputation as a reliable and comfortable accommodation option in Townsville. Conveniently situated close to shops, a shopping center, sporting precincts and eateries, the motel serves both as a great stopover spot for travelers passing through and a suitable place for those attending nearby venues. Its pet-friendly policy further broadens its appeal, providing comfortable and well-maintained spaces for both humans and their furry companions.
Guests overwhelmingly commend the motel for its scrupulous cleanliness, describing the rooms as spotless, tidy and equipped with essential amenities such as coffee, tea and bathroom toiletries. Despite some mentioning that the rooms could be a bit dated, this minor criticism is generally offset by the high standards of cleanliness and the overall comfort of the accommodations.
The motel staff is frequently highlighted for their exceptional friendliness and helpfulness, contributing positively to guests' experiences. The reception staff’s politeness and the owners’ superb customer service add to a welcoming atmosphere, making the check-in process smooth and pleasant.
Regarding the beds, opinions vary, though most guests find them comfortable with several reviewers specifically noting restful sleep and cozy blankets despite differing preferences on mattress firmness.
For pet owners, the Spanish Lace Motor Inn stands out for providing a welcoming environment, complete with fenced yards and garden areas for pets to enjoy. Simple rules, such as cleaning up after pets and accommodations like extended check-out times, add to the positive experience for pet-owning travelers.
In summary, Spanish Lace Motor Inn combines excellent location, meticulous cleanliness and stellar hospitality to offer great value for money, making it a favored choice for a diverse range of travelers. Show more
Read review summaries for all categories
Categories
Motel Taking Steps Towards Sustainability
Dog Friendly Motel
Motel with Swimming Pool
Outdoor Pool
Cheap Motel
4-Star Motel
Motel with Outdoor Pool
Room Types
Deluxe Twin - Not Pet FriendlyThis twin room features a toaster, microwave crockery and cutlery supplies and tea and coffee making facilities.
This room also offer free guest laundry.
Not all rooms are pet friendly, please advise if you have a pet.
Family Room - Not Pet FriendlyThis family room has a tile/marble floor, microwave, full size fridge, crockery and cutlery supplies and tea and coffee making facilities.
This room also offer free guest laundry.
Not all rooms are pet friendly, please advise if you have a pet.
Family Room with Kitchenette – Upstairs & Not Pet FriendlyKitchenette rooms are upstairs and are not pet friendly. This room features a electric kettle, full size fridge, crockery and cutlery supplies and tea and coffee making facilities.
This room also offer free guest laundry.
Queen Room – Not Pet FriendlyQueen/Double rooms are not pet friendly.
This room features a flat-screen TV, air-conditioning crockery and cutlery supplies and tea and coffee making facilities.
Please note that there is no capacity for additional guests.
This room also offer free guest laundry.
Standard Twin – Upstairs & Not Pet FriendlyThis air-conditioned twin room has a private bathroom, a private entrance, soundproof walls as well as an outdoor dining area. The unit has 2 beds.
Deluxe Twin – Pet FriendlyThis air-conditioned twin room has a private bathroom, a private entrance, soundproof walls as well as an outdoor dining area. The unit has 2 beds.
Family Room - Pet FriendlyThis air-conditioned family room has a private bathroom, a private entrance, soundproof walls as well as an outdoor dining area. The unit has 3 beds.
Queen Room - Upstairs & Not Pet FriendlyThe pool with a view is a top feature of this double room. This air-conditioned double room has a private bathroom, a private entrance, soundproof walls as well as an outdoor dining area. The unit has 1 bed.
Self Contained Twin Room - Upstairs & Not Pet FriendlyGuests will find a refrigerator, kitchenware, a microwave and a toaster in the well-equipped kitchenette. The twin/double room also features a barbecue. This air-conditioned twin/double room has a private bathroom, a private entrance, soundproof walls as well as an outdoor dining area. The unit has 2 beds.
Guest Reviews
8.5
Very Good
Location
Spanish Lace Motor Inn boasts a great location that garners frequent praise from its visitors. Many find it convenient and close to essential amenities, such as shops, a shopping center, sporting precincts and eateries. The motel is also suitable for pet owners, offering a comfortable stay for those with furry companions. Additionally, it serves as a good stopover spot for travelers passing through Townsville, providing clean and tidy rooms with comfortable beds. Whether guests need proximity to a specific venue or a central location for various activities, Spanish Lace Motor Inn meets those needs efficiently. The motel’s easy-to-find and quiet location further enhances its appeal for a diverse set of travel needs.
Beds
The guest reviews for the beds at the Spanish Lace Motor Inn present a mix of opinions, leaning slightly towards the positive side. Many visitors found the beds comfortable with some mentioning they were exceptionally comfy and even highlighting the bed blankets as particularly cozy. Reviews also appreciate the quiet and clean rooms, adding to the overall comfort of the stay. However, several guests found the mattresses too hard for their liking and noted discomfort with the pillows. While some guests experienced restful nights on firm beds they found acceptable, others felt the hardness significantly detracted from their comfort, describing the beds as lumpy and scratchy. Generally, cleanliness and comfort were consistent positive themes, albeit with occasional remarks about bed firmness affecting the experience.
Cleanliness
Spanish Lace Motor Inn consistently receives high marks for its cleanliness across numerous guest reviews. Visitors frequently describe the rooms as very clean, spotless and well-maintained, contributing to an overall comfortable stay. Guests appreciate the combination of clean accommodations and necessary amenities, noting that the rooms are neat, tidy and often come equipped with essentials like coffee, tea and bathroom toiletries.
The beds are highlighted for their comfort with several reviewers particularly mentioning the comfortable and restful sleep they enjoyed. Despite some remarks about the rooms being a bit dated or run down, the consensus is that the cleanliness and comfort make up for any lack of modernity.
The friendly and helpful staff contribute positively to the experience with many reviews praising their welcoming nature. The quiet and peaceful environment also adds to the charm, making it a suitable place for rest whether passing through or staying for a longer period. Additionally, the motel's excellent location and pet-friendly policy are noted by guests as added benefits.
In summary, Spanish Lace Motor Inn stands out for its scrupulous cleanliness, comfortable beds and friendly service, offering good value for money and a pleasant stay for travelers.
Staff
The Spanish Lace Motor Inn is consistently praised for its exceptional staff. Guests frequently highlight the friendliness and helpful nature of the team with numerous accounts of staff going above and beyond to assist with various needs. The reception staff is often described as very nice and polite, contributing to a pleasant check-in experience. The owners and managers receive special mention for their superb customer service and timely responses, even during critical times of need.
The facilities at the inn are also well-maintained with clean and tidy rooms that are both comfortable and well-equipped. Visitors appreciate the combination of renovated rooms, comfy beds and a welcoming atmosphere. Additionally, the availability of a great garden area and dedicated parking further enhances the guest experience.
Overall, Spanish Lace Motor Inn stands out for its warm hospitality and well-kept amenities, making it a favorite among travelers seeking a comfortable and friendly stay.
Dog Friendly
Spanish Lace Motor Inn offers a welcoming and accommodating environment for travelers with pets. Guests consistently highlight its pet-friendly policy, appreciating that their furry companions are not only allowed but also made to feel welcome. Many were pleased to find clean, comfortable and centrally-located accommodations that cater to both humans and pets.
The hotel features special amenities for dogs, including a fenced yard and a small garden area for walking and toileting. This thoughtful setup ensures that pets have a safe and enjoyable space to move around. Additionally, rules are simple with the main requirement being that pet owners clean up after their animals.
Reviewers also praise the friendly and helpful staff, who go out of their way to make guests feel comfortable. Services such as providing extra check-out time and welcoming attitudes resonate well with pet owners. Overall, the Spanish Lace Motor Inn receives high marks for its pet-friendly atmosphere, making it a favored choice among travelers who consider their pets part of the family.
Yes, Spanish Lace Motor Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Spanish Lace Motor Inn.
Yes, Spanish Lace Motor Inn welcomes dogs.
No, parking facilities aren't available at Spanish Lace Motor Inn.