The Robert Towns
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Summary of reviewsThe Robert Towns is highly lauded for its strategic location, nestled between The Strand and the CBD, which provides easy access to key attractions like Flinders Street and Castle Hill. Guests appreciate the property's proximity to Townsville’s city center with supermarkets, bars, restaurants and cafes all within walking distance. This central yet serene setting, combined with amenities like a swimming pool, makes it ideal for both leisure and business travelers.
Room accommodations at The Robert Towns are well-priced, clean, spacious and comfortable, often highlighted for their cleanliness and tidiness. The rooms are soundproof, family-friendly and equipped with amenities such as a small kitchenette. However, some guests noted that the bathrooms could use a revamp and that there were occasional housekeeping inconsistencies.
Cleanliness receives mixed feedback with many guests praising the super clean and spotless rooms, friendly cleaning staff and overall room upkeep. Despite this, some visitors reported issues such as mold in the shower, dirty bathrooms and occasional presence of bugs, pointing to a need for improved maintenance.
The hotel's staff stands out for their exceptional service, described as friendly, welcoming and helpful. Management and staff received specific praise for their attentiveness, courteousness and prompt resolution of issues, significantly enhancing the guest experience.
Guest experiences with the free wifi were mixed; while some found it reliable and perfect, others encountered issues with slow, unstable and unreliable connections.
The outdoor pool at The Robert Towns is consistently praised for its clear, clean water and inviting atmosphere, making it a highlight for many guests. Families appreciate the additional small pool for kids and the surrounding BBQ area is a valued bonus.
Guests had varied opinions on the beds with many finding them extremely comfortable and noting new mattresses and toppers. However, some experienced discomfort due to outdated or overly soft mattresses.
The Robert Towns offers great value for money, often highlighted as delivering a four-star experience. The combination of modern, well-equipped rooms, free wifi and commendable amenities reinforces its status as a standout hotel in the area.
The hotel’s pet-friendly policies and amenities have garnered positive remarks, particularly for catering well to small dogs and creating a warm and inclusive environment for guests with pets.
Categories
Room accommodations at The Robert Towns are well-priced, clean, spacious and comfortable, often highlighted for their cleanliness and tidiness. The rooms are soundproof, family-friendly and equipped with amenities such as a small kitchenette. However, some guests noted that the bathrooms could use a revamp and that there were occasional housekeeping inconsistencies.
Cleanliness receives mixed feedback with many guests praising the super clean and spotless rooms, friendly cleaning staff and overall room upkeep. Despite this, some visitors reported issues such as mold in the shower, dirty bathrooms and occasional presence of bugs, pointing to a need for improved maintenance.
The hotel's staff stands out for their exceptional service, described as friendly, welcoming and helpful. Management and staff received specific praise for their attentiveness, courteousness and prompt resolution of issues, significantly enhancing the guest experience.
Guest experiences with the free wifi were mixed; while some found it reliable and perfect, others encountered issues with slow, unstable and unreliable connections.
The outdoor pool at The Robert Towns is consistently praised for its clear, clean water and inviting atmosphere, making it a highlight for many guests. Families appreciate the additional small pool for kids and the surrounding BBQ area is a valued bonus.
Guests had varied opinions on the beds with many finding them extremely comfortable and noting new mattresses and toppers. However, some experienced discomfort due to outdated or overly soft mattresses.
The Robert Towns offers great value for money, often highlighted as delivering a four-star experience. The combination of modern, well-equipped rooms, free wifi and commendable amenities reinforces its status as a standout hotel in the area.
The hotel’s pet-friendly policies and amenities have garnered positive remarks, particularly for catering well to small dogs and creating a warm and inclusive environment for guests with pets.
Cheap Hotel
This hotel offers basic and budget-friendly accommodation in Townsville City. It provides essential amenities and a convenient location.
Hotel with Outdoor Pool
The Robert Towns features an outdoor magnesium swimming pool and a small wading pool. BBQ facilities are also available.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
4-Star Hotel
Guest Reviews
The Robert Towns is highly praised for its strategic location, often described as perfect, superb or fantastic. Nestled between The Strand and the CBD, it offers easy access to key attractions such as Flinders Street and Castle Hill. Guests appreciate its proximity to Townsville's city center, supermarkets, bars, restaurants and cafes. Despite being close to nightlife, it maintains a quiet ambiance. Visitors find it conveniently situated for exploring the city with most places of interest within walking distance, including the ferry terminal and the beach. The property's accessibility to retail, dining and entertainment venues, coupled with excellent onsite amenities like a swimming pool and friendly staff, makes it an ideal choice for both leisure and business travelers. The central yet serene setting strikes a balance, making it easy to enjoy Townsville while staying in a calm environment.
The Robert Towns offers a mix of positive and constructive feedback from guests, reflecting an overall satisfactory experience with room accommodations. Guests frequently highlighted the rooms for being well-priced, clean and spacious. Many reviews emphasized the cleanliness and tidiness of the premises, along with the comfort of the beds and the effectiveness of the air conditioning. The hotel rooms are described as roomy, well-equipped and comfortable with many guests appreciating the ample space and family-friendly sizes.
Several guests noted that the rooms were quiet and soundproof, adding to a pleasant stay. The presence of amenities such as a small kitchenette with utensils and a microwave was also appreciated, although some pointed out the lack of dishwashing facilities and crockery. The rooms are generally functional, adequately stocked and presentable with some recent renovations adding to their appeal.
However, there were mentions that certain aspects of the rooms could use a revamp, particularly the bathrooms, which some guests found outdated or in need of refurbishment. Issues such as musty smells, mold and occasional cleanliness problems were noted, reflecting a need for more consistent housekeeping standards.
In summary, The Robert Towns provides spacious, clean and comfortable rooms at an affordable price, though it could benefit from addressing some maintenance and housekeeping concerns to enhance the guest experience.
The Robert Towns hotel in Townsville has received mixed feedback regarding its beds from guests. A significant number of reviews highlight the comfort of the beds with terms like "extremely comfortable," "very comfy," and "good sized beds" frequently mentioned. Some guests were particularly pleased with new mattresses and toppers, noting that these additions made for an excellent sleeping experience.
However, the comfort level appears to vary with other reviews indicating discomfort. Some guests described the beds as "uncomfortably soft" or "hard," and a few noted issues with feeling the mattress springs or sagging. There are also mentions of outdated and worn-out mattresses, which affected the overall comfort for some visitors.
In essence, while many guests found the beds at The Robert Towns to be comfortable and clean, others experienced varying degrees of dissatisfaction due to the condition and quality of the mattresses.
The guest feedback for 'The Robert Towns' reveals mixed impressions of the hotel's cleanliness. On a positive note, many guests found the rooms to be clean, comfortable and well-kept. Descriptions like ‘super clean rooms,’ ‘spotless rooms,’ and ‘very clean rooms’ appeared frequently, highlighting a consistent effort in maintaining cleanliness. Guests also appreciated the friendly cleaning staff, noting their contribution to an overall pleasant stay. Clean sheets and a clean big bed were mentioned as noteworthy details, further underscoring the hotel's strengths in room upkeep. Some guests noted that the price for the stay was reasonable, considering the clean and tidy conditions.
However, there were significant concerns raised by other guests. Several reviews pointed out specific issues, such as mould in the shower, dirty bathrooms and the presence of bugs and ants. Some guests mentioned that the cleaning standards were inconsistent with instances of dirty plates, sticky floors and hair on the tiles. There were also complaints about the need for better bathroom maintenance and some outdated or poorly maintained fixtures, such as dirty fridges and cupboards full of crumbs.
In summary, while many visitors to The Robert Towns experienced satisfactory and even exemplary cleanliness, there were notable gaps in consistency that detracted from the overall guest experience.
The reviews for The Robert Towns hotel clearly highlight an exceptional standard of service provided by the staff. Guests consistently describe the team as friendly, welcoming and incredibly helpful. The management, including individuals like Paul, receive specific praise for their attentiveness and accommodating nature. The front desk and cleaning staff are often mentioned for their courteous and polite demeanor, contributing to a pleasant atmosphere throughout the hotel.
Reviewers frequently note the efficient and prompt service with quick check-ins and fast resolution of any issues. Staff members are not only described as professional but also as going above and beyond in their roles. This is evident in comments about the outstanding care and customer service and the staff's eagerness to please.
Moreover, guests felt very welcomed upon arrival with many mentioning a friendly reception and immediate assistance. In addition to their helpfulness, the staff's kindness and cooperative attitude were appreciated by many visitors. Overall, the staff's extraordinary service and warm hospitality appear to be a significant factor contributing to the positive experiences of guests at The Robert Towns.
Visitors to The Robert Towns have mixed experiences with the hotel's wifi. Some guests found the wifi to be good and even perfect during their stay, appreciating the free internet connection. However, several guests noted issues, mentioning that the wifi could be slow, unstable and unreliable, often dropping out or not working at all. While there were moments of satisfaction with the wifi quality, many encountered challenges such as intermittent connections and poor performance that affected their overall experience.
Nestled within the premises of The Robert Towns, the pool consistently garners praise for its inviting charm and clear, clean waters. Guests frequently mention the Great pool area as a highlight of their stay, noting its relaxing atmosphere and accessibility. Many find the pool area delightful and well-maintained with comments pointing out its fantastic view and the overall pleasant ambiance.
The pool itself is often described as nice, lovely and fantastic, making it an appealing spot for leisurely dips. Families, in particular, appreciate the addition of a smaller pool for kids, which adds to the appeal for younger visitors. A recurring theme in the reviews is the enjoyment found in the pool and BBQ area, adding another layer of convenience and enjoyment.
While most feedback is overwhelmingly positive, there are occasional mentions of minor drawbacks, such as the limited number of lounge chairs and lack of shade during certain times of the day. Despite these few points, the general consensus remains that the pool at The Robert Towns is a significant bonus, contributing greatly to the overall guest experience.
The Robert Towns offers great value for money, making it definitely worth the stay with a discount providing excellent $$ value. It stands out as the best hotel on the block with a solid rating of 4* out of 5*. Guests consistently highlight the four-star hotel feel, stay, service and experience. The hotel features modern, perfectly equipped rooms and provides free WiFi, adding to the convenience and comfort of the stay. Overall, The Robert Towns delivers a four-star stay with commendable amenities.
The outdoor pool at The Robert Towns receives significant praise from guests. Described frequently as nice, great and even super nice, the pool stands out as one of the best parts of the hotel. Many reviews emphasize its cleanliness and inviting atmosphere. Additionally, guests appreciate the surrounding BBQ area, which complements the pool experience. Although there is mention that the pool could benefit from some improvements, it remains a valued bonus for those staying at the hotel. With two pools available, visitors have ample opportunity to relax and enjoy their time at The Robert Towns.
The Robert Towns is a pet-friendly hotel that has garnered positive remarks for its welcoming approach to guests with pets. Visitors appreciate the accommodations that cater specifically to their furry companions, noting the great fur-baby arrangements and rooms designed with pets in mind. Small dogs are particularly well-catered to, creating a warm and inclusive environment. Overall, the hotel’s pet-friendly policies and amenities ensure that both guests and their pets enjoy a comfortable and pleasant stay.
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Location
Rooms
Several guests noted that the rooms were quiet and soundproof, adding to a pleasant stay. The presence of amenities such as a small kitchenette with utensils and a microwave was also appreciated, although some pointed out the lack of dishwashing facilities and crockery. The rooms are generally functional, adequately stocked and presentable with some recent renovations adding to their appeal.
However, there were mentions that certain aspects of the rooms could use a revamp, particularly the bathrooms, which some guests found outdated or in need of refurbishment. Issues such as musty smells, mold and occasional cleanliness problems were noted, reflecting a need for more consistent housekeeping standards.
In summary, The Robert Towns provides spacious, clean and comfortable rooms at an affordable price, though it could benefit from addressing some maintenance and housekeeping concerns to enhance the guest experience.
Beds
However, the comfort level appears to vary with other reviews indicating discomfort. Some guests described the beds as "uncomfortably soft" or "hard," and a few noted issues with feeling the mattress springs or sagging. There are also mentions of outdated and worn-out mattresses, which affected the overall comfort for some visitors.
In essence, while many guests found the beds at The Robert Towns to be comfortable and clean, others experienced varying degrees of dissatisfaction due to the condition and quality of the mattresses.
Cleanliness
However, there were significant concerns raised by other guests. Several reviews pointed out specific issues, such as mould in the shower, dirty bathrooms and the presence of bugs and ants. Some guests mentioned that the cleaning standards were inconsistent with instances of dirty plates, sticky floors and hair on the tiles. There were also complaints about the need for better bathroom maintenance and some outdated or poorly maintained fixtures, such as dirty fridges and cupboards full of crumbs.
In summary, while many visitors to The Robert Towns experienced satisfactory and even exemplary cleanliness, there were notable gaps in consistency that detracted from the overall guest experience.
Staff
Reviewers frequently note the efficient and prompt service with quick check-ins and fast resolution of any issues. Staff members are not only described as professional but also as going above and beyond in their roles. This is evident in comments about the outstanding care and customer service and the staff's eagerness to please.
Moreover, guests felt very welcomed upon arrival with many mentioning a friendly reception and immediate assistance. In addition to their helpfulness, the staff's kindness and cooperative attitude were appreciated by many visitors. Overall, the staff's extraordinary service and warm hospitality appear to be a significant factor contributing to the positive experiences of guests at The Robert Towns.
Wi-Fi
Pool
The pool itself is often described as nice, lovely and fantastic, making it an appealing spot for leisurely dips. Families, in particular, appreciate the addition of a smaller pool for kids, which adds to the appeal for younger visitors. A recurring theme in the reviews is the enjoyment found in the pool and BBQ area, adding another layer of convenience and enjoyment.
While most feedback is overwhelmingly positive, there are occasional mentions of minor drawbacks, such as the limited number of lounge chairs and lack of shade during certain times of the day. Despite these few points, the general consensus remains that the pool at The Robert Towns is a significant bonus, contributing greatly to the overall guest experience.
4 Star
Outdoor Pool
Dog Friendly
Yes, The Robert Towns has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Robert Towns.
Yes, The Robert Towns welcomes dogs.
No, parking facilities aren't available at The Robert Towns.
No, The Robert Towns doesn't have a gym.
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