Vale Hotel
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Summary of reviewsVale Hotel offers a commendable stay experience, primarily highlighted by its excellent location and exceptional service. Situated in a prime area of Townsville, the hotel provides convenient access to shopping centers, dining options, and key amenities such as the university and hospital. Despite its central location, the hotel maintains a peaceful environment, making it an attractive choice for both leisure and business travelers.
The hotel enhances guest experiences with thoughtful touches, such as complimentary breakfast packs and a variety of dining options. The on-site bistro and nearby Steakhouse are praised for their tasty and reasonably priced meals, complemented by the warm and friendly service of the staff. Dining at the Vale Hotel is frequently described as delightful, with guests appreciating the quality and variety of food offered.
Rooms at Vale Hotel are noted for their spaciousness and cleanliness, featuring some of the most comfortable beds guests have encountered. While the décor might appear dated, the hotel ensures a tidy and fresh atmosphere, contributing to a comfortable stay. Secure parking options, including lock-up garages accessible from rooms, add an extra layer of convenience and security, especially important for families and guests on short stays.
The staff at Vale Hotel are a standout feature, consistently commended for their friendliness and dedication to guest satisfaction. From the front office to the housekeeping team, the staff create a welcoming environment that enhances the overall experience. Despite occasional setbacks with WiFi connectivity, the team works diligently to assist guests and address any issues that arise.
Vale Hotel offers a reliable and comfortable option for travelers seeking affordable accommodation without luxury frills. Its blend of good value, prime location, and friendly service makes it a favored choice for those prioritizing practicality and a pleasant stay experience.
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The hotel enhances guest experiences with thoughtful touches, such as complimentary breakfast packs and a variety of dining options. The on-site bistro and nearby Steakhouse are praised for their tasty and reasonably priced meals, complemented by the warm and friendly service of the staff. Dining at the Vale Hotel is frequently described as delightful, with guests appreciating the quality and variety of food offered.
Rooms at Vale Hotel are noted for their spaciousness and cleanliness, featuring some of the most comfortable beds guests have encountered. While the décor might appear dated, the hotel ensures a tidy and fresh atmosphere, contributing to a comfortable stay. Secure parking options, including lock-up garages accessible from rooms, add an extra layer of convenience and security, especially important for families and guests on short stays.
The staff at Vale Hotel are a standout feature, consistently commended for their friendliness and dedication to guest satisfaction. From the front office to the housekeeping team, the staff create a welcoming environment that enhances the overall experience. Despite occasional setbacks with WiFi connectivity, the team works diligently to assist guests and address any issues that arise.
Vale Hotel offers a reliable and comfortable option for travelers seeking affordable accommodation without luxury frills. Its blend of good value, prime location, and friendly service makes it a favored choice for those prioritizing practicality and a pleasant stay experience.
3-Star Hotel
Vale Hotel offers a good balance of comfort and affordability. Its location provides easy access to local attractions, ensuring a pleasant and convenient stay.
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Guest Reviews
Vale Hotel boasts a prime location in Townsville that appeals to a wide array of guests, whether their stay is for leisure, business, or medical purposes. Situated along one of Townsville's main roads, the hotel provides easy and convenient access to numerous amenities, making it an excellent choice for those wanting to be close to key destinations. With its proximity to a major shopping center, supermarkets, pharmacies, the university, and the hospital, the location offers practicality and comfort. Guests appreciate the short distance to restaurants, pubs, and sports bars, providing varied dining options just a short walk away. Despite being centrally located, the hotel maintains a quiet environment, ensuring a peaceful stay. Secure parking and gated access add to the sense of safety and comfort, with the convenience of undercover parking cited frequently. The friendly and professional staff add to the overall attractiveness of the hotel, which is clean and well-maintained. Although some rooms may feel a bit dated, they are spacious and feature comfortable beds, aligning well with the needs of travelers seeking good value for money.
The Vale Hotel strives to enhance its guests' experience by providing thoughtful breakfast options. Complimentary breakfast packs, offered at check-in, are a delightful surprise for many visitors, with both convenience and enjoyment noted, particularly by families with children. Although some guests did not partake in breakfast or were unaware of its availability, those who did highlight the practicality and sufficiency of the breakfast packs, often stating that the meals were ample for a busy day. The presence of a breakfast room adds another layer of convenience, although its location was occasionally overlooked by guests. While there is room for greater clarity in communication about breakfast offerings, the hotel's effort to include breakfast with the room cost is recognized as a positive touch.
Nestled within the inviting surroundings of the Vale Hotel, the dining experience stands out as a delightful treat for guests. With a wonderful assortment of meals offered at the on-site restaurants and the adjoining bistro, diners are treated to a culinary journey that is both delectable and budget-friendly. The bistro prides itself on serving quick yet tasty meals, highlighted by succulent steaks and a diverse range of pub-style dishes. The Steakhouse, conveniently close, promises a satisfying dining experience every night, making it a favored choice for those who relish hearty fare.
Guests commend the hotel's restaurant for its lovely meals and exceptional service, with many describing their dinners as underrated gems. The warmth and friendliness of the staff further enhance the dining experience, ensuring that each meal is not just a taste sensation but also a delightful occasion. The restaurant shines with exceptionally tasty, reasonably priced meals, making it a great option for a casual yet fulfilling dining experience. For those nights when venturing far seems taxing, the pub offers amazing meals with commendable options for seniors, ensuring that everyone finds joy at the table.
Overall, the Vale Hotel draws visitors not just for its comfortable accommodation but for the promise of great meals that leave a memorable impression. Whether sipping a drink at the bistro or enjoying a hearty steak at the nearby Steakhouse, guests find both value and taste in their culinary exploits during their stay.
Vale Hotel offers guests a blend of spacious comfort and affordability, making it a practical choice for travelers. The rooms stand out for their generous size, accommodating layouts, and clean presentation. Many reviews highlight the enjoyable experience of sleeping on some of the most comfortable beds encountered in a hotel setting, enhancing overall relaxation during the stay. Despite a decor reminiscent of the 1970s, the accommodations are well-maintained, ensuring a tidy and fresh atmosphere that appeals to families and groups seeking a convenient and secure environment. The provision of amenities such as lock-up garages adds an extra layer of security and convenience. While some rooms may show signs of age with dated decor and occasional noise, they remain functional and well-suited for guests looking for a straightforward and uncluttered experience. Overall, Vale Hotel's focus on cleanliness and comfort, coupled with its reasonable pricing, makes it a solid option for those prioritizing space and practicality in their lodging choice.
Vale Hotel has consistently impressed its guests with its incredibly comfortable beds, which have garnered numerous accolades for their comfort and softness. Many reviewers have described the beds as some of the best they've ever slept in, highlighting their positive impact on a family visit or an overnight stay. While a few guests noted the beds being a bit soft or showing slight signs of wear when sitting on the edge, the overall sentiment is overwhelmingly positive. The clean accommodations, along with nicely made beds and fresh towels, contribute to the guests' favorable experiences. The hotel also offers great value, complementing the comfortable sleeping arrangements with friendly service to ensure a pleasant stay. Whether visiting for leisure or business, the beds at Vale Hotel seem to guarantee a restful night's sleep.
Vale Hotel offers a welcoming retreat with a strong emphasis on cleanliness and comfort that satisfies the majority of its guests. Rooms are regularly serviced with fresh towels, toiletries, and essentials like tea, coffee, and biscuits. This attention to detail ensures a comfortable stay, with many guests highlighting the cleanliness and hygiene of their accommodations. The bathrooms, in particular, receive praise for being well-maintained and spotless.
While some reviewers noted that the furnishings and carpets could benefit from an update, the rooms are consistently described as clean and comfortable, meeting the basic needs of travelers. The hotel staff are frequently commended for their friendly and helpful service, further enhancing the guest experience.
Vale Hotel’s location is another advantage, conveniently situated near shopping centers and other amenities. Overall, Vale Hotel presents a tidy and clean environment, combined with a convenient location and excellent customer service, making it a reliable choice for travelers.
At the Vale Hotel, the staff consistently impresses guests with their exceptional service and warm demeanor. Reviewers highlight numerous positive encounters, often praising the team's friendliness, helpfulness, and efficiency. Tanya and Pauline receive special mentions for going above and beyond during check-in and offering personalized assistance. The courteous and attentive behavior of the entire team is a recurring theme, from the front office to the housekeeping staff who are appreciated for their promptness and daily restocking of supplies. The friendly atmosphere extends to the steakhouse and Bistro, where guests enjoy excellent food served with a smile. The overall experience is characterized by a welcoming environment created by a team that is genuinely interested in guest satisfaction, despite occasional lapses in prioritizing immediate customer service over phone calls. Overall, the staff at the Vale Hotel play a significant role in making guests feel cared for and valued during their stay.
The WiFi experience at Vale Hotel offers a mixed impression for travelers seeking reliable internet access. While some challenges exist, like difficulty connecting to WiFi in rooms and a generally weak signal that guests have described as very slow or even unusable, there are positive notes to highlight. Notably, the dedicated staff, particularly Matt, are commended for their helpfulness and support in addressing connectivity issues, showing a commitment to improving guest experiences despite the technological setbacks. Guests on a brief stopover may find the accommodation adequate, but those requiring seamless connectivity might encounter some hurdles during their stay.
Guests at Vale Hotel frequently highlight the secure and convenient parking options available at the establishment. Many appreciate the novelty and security of having a lock-up garage directly accessible from their rooms, eliminating the need to unpack vehicles during short stays. The parking facilities are described as ample, with choices ranging from covered, high-clearance areas ideal for those with roof racks, to open, yet securely gated spaces. This added security brings peace of mind, especially for families, and complements the hotel's quiet and safe surroundings. The easy and accessible parking is repeatedly praised, enhancing the overall comfort and convenience of the stay. Additionally, the hotel's strategic location offers seamless access to nearby amenities, making it a practical choice for travelers.
Vale Hotel is a welcoming choice for families seeking comfort during their travels. The accommodation offers spacious rooms that can easily fit large families, with setups that children seem to adore. It’s especially convenient for families involved in activities like rugby league carnivals or visiting nearby universities. A standout feature is the lock-up garage, providing peace of mind as it allows guests to secure their vehicles without unloading everything. The friendly staff contributes to a pleasant stay, ensuring that even small groups feel adequately accommodated. While the gated aspect of the property may feel a bit unsettling to some, the overall sense of safety is appreciated once security enhancements are addressed. Check-in might require a trip to the adjoining club, which is an aspect some guests find less appealing, but not overly inconvenient. Overall, Vale Hotel provides a cozy environment where families can feel at home, with children particularly enjoying their stay.
Nestled conveniently amidst bustling transport routes, the Vale Hotel offers a clean and comfortable option for travelers seeking practical accommodation without the luxury frills of higher-rated establishments. While it may not boast five-star opulence, the hotel shines in delivering good value for money, particularly appealing for overnight stays. Guests consistently appreciate its prime location and the welcoming demeanor of the reception staff, who ensure a smooth check-in experience.
The spacious rooms provide ample space for relaxation, further underscoring the hotel's commitment to comfort. Guests on a budget will find the pricing amicable, offering great affordability without compromising on essential amenities. Moreover, the inclusion of good facilities underscores the hotel's considerate approach to meeting guest needs effectively.
The neighboring steak house draws positive remarks, offering a convenient and enjoyable dining option for those staying at the hotel. Despite occasional noise disturbances from adjacent rooms, the Vale Hotel remains a favored stopover, especially for workers seeking straightforward and clean accommodation. Overall, it stands as a solid choice for travelers prioritizing location, cleanliness, and exceptional staff service.
Location Show Map
Location
Breakfast
Dinner
Guests commend the hotel's restaurant for its lovely meals and exceptional service, with many describing their dinners as underrated gems. The warmth and friendliness of the staff further enhance the dining experience, ensuring that each meal is not just a taste sensation but also a delightful occasion. The restaurant shines with exceptionally tasty, reasonably priced meals, making it a great option for a casual yet fulfilling dining experience. For those nights when venturing far seems taxing, the pub offers amazing meals with commendable options for seniors, ensuring that everyone finds joy at the table.
Overall, the Vale Hotel draws visitors not just for its comfortable accommodation but for the promise of great meals that leave a memorable impression. Whether sipping a drink at the bistro or enjoying a hearty steak at the nearby Steakhouse, guests find both value and taste in their culinary exploits during their stay.
Rooms
Beds
Cleanliness
While some reviewers noted that the furnishings and carpets could benefit from an update, the rooms are consistently described as clean and comfortable, meeting the basic needs of travelers. The hotel staff are frequently commended for their friendly and helpful service, further enhancing the guest experience.
Vale Hotel’s location is another advantage, conveniently situated near shopping centers and other amenities. Overall, Vale Hotel presents a tidy and clean environment, combined with a convenient location and excellent customer service, making it a reliable choice for travelers.
Staff
Wi-Fi
Parking
Family
3 Star
The spacious rooms provide ample space for relaxation, further underscoring the hotel's commitment to comfort. Guests on a budget will find the pricing amicable, offering great affordability without compromising on essential amenities. Moreover, the inclusion of good facilities underscores the hotel's considerate approach to meeting guest needs effectively.
The neighboring steak house draws positive remarks, offering a convenient and enjoyable dining option for those staying at the hotel. Despite occasional noise disturbances from adjacent rooms, the Vale Hotel remains a favored stopover, especially for workers seeking straightforward and clean accommodation. Overall, it stands as a solid choice for travelers prioritizing location, cleanliness, and exceptional staff service.
No, Vale Hotel doesn't have any pool.
No, a spa isn't available at Vale Hotel.
No, Vale Hotel doesn't allow dogs.
Yes, parking facilities are available at Vale Hotel.
No, Vale Hotel doesn't have a gym.
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