ANA Crowne Plaza Toyama by IHG
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Summary of reviewsANA Crowne Plaza Toyama by IHG is celebrated for its exceptional location in the heart of Toyama, offering stunning views of Toyama Castle and easy access to local attractions, dining, and shopping options. The hotel's proximity to public transportation, including a nearby tram station and Toyama Station, enhances the convenience for guests exploring the city. Guests greatly appreciate the central yet tranquil setting that provides a perfect base for experiencing Toyama's vibrant culture and natural beauty.
The breakfast experience at the hotel is a highlight for many visitors, featuring an extensive selection of Western and Japanese dishes. The inclusion of local Toyama specialties adds unique flavors to the meal, making breakfast a memorable experience. Freshly made options and the polite service further enhance the dining experience, although some guests find the pricing on the higher side.
Dining options within the hotel receive mixed reviews, yet the Japanese restaurant Unkai stands out for its flavorful meals and accommodating service. The beautiful views from the dining areas enhance the overall experience, although some guests suggest exploring local izakayas or Italian cuisine offsite.
Rooms at ANA Crowne Plaza Toyama are generally praised for their spaciousness, cleanliness, and comfort, with some offering beautiful views of the surrounding area. While some facilities may feel a bit dated and room sizes vary, many guests find the accommodations comfortable and conducive to relaxation, with thoughtful amenities like massage chairs and tea areas.
The hotel's cleanliness and modern amenities earn high marks, with guests frequently noting the spotless condition of rooms and common areas. Combined with a strategic location and professional, friendly staff, these factors contribute to a pleasant and relaxing stay.
The staff at ANA Crowne Plaza Toyama are a standout feature, known for their exceptional professionalism and proficiency in English. Their attentive and courteous service greatly enhances guests' experiences, with special mentions of personalized assistance and warm hospitality.
Parking facilities are convenient, although some find the spaces narrow and the fees slightly high. Still, the secure and easily accessible parking is appreciated, especially during rainy weather.
Beds receive mixed feedback, with many guests enjoying the comfort of large mattresses. However, some desire firmer pillows or find certain beds narrower than preferred.
Overall, ANA Crowne Plaza Toyama by IHG is a top-notch four-star hotel known for its welcoming staff, comfortable accommodations, and exceptional location, making it a stellar choice for visitors to Toyama.
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The breakfast experience at the hotel is a highlight for many visitors, featuring an extensive selection of Western and Japanese dishes. The inclusion of local Toyama specialties adds unique flavors to the meal, making breakfast a memorable experience. Freshly made options and the polite service further enhance the dining experience, although some guests find the pricing on the higher side.
Dining options within the hotel receive mixed reviews, yet the Japanese restaurant Unkai stands out for its flavorful meals and accommodating service. The beautiful views from the dining areas enhance the overall experience, although some guests suggest exploring local izakayas or Italian cuisine offsite.
Rooms at ANA Crowne Plaza Toyama are generally praised for their spaciousness, cleanliness, and comfort, with some offering beautiful views of the surrounding area. While some facilities may feel a bit dated and room sizes vary, many guests find the accommodations comfortable and conducive to relaxation, with thoughtful amenities like massage chairs and tea areas.
The hotel's cleanliness and modern amenities earn high marks, with guests frequently noting the spotless condition of rooms and common areas. Combined with a strategic location and professional, friendly staff, these factors contribute to a pleasant and relaxing stay.
The staff at ANA Crowne Plaza Toyama are a standout feature, known for their exceptional professionalism and proficiency in English. Their attentive and courteous service greatly enhances guests' experiences, with special mentions of personalized assistance and warm hospitality.
Parking facilities are convenient, although some find the spaces narrow and the fees slightly high. Still, the secure and easily accessible parking is appreciated, especially during rainy weather.
Beds receive mixed feedback, with many guests enjoying the comfort of large mattresses. However, some desire firmer pillows or find certain beds narrower than preferred.
Overall, ANA Crowne Plaza Toyama by IHG is a top-notch four-star hotel known for its welcoming staff, comfortable accommodations, and exceptional location, making it a stellar choice for visitors to Toyama.
Business Hotel
As part of the IHG group, this hotel offers a range of business-friendly amenities such as on-site parking, Wi-Fi, and multiple restaurants. It also features luxurious bedding and a quiet zone for relaxation.
Hotel with Parking
This hotel is listed as having parking available for guests.
4-Star Hotel
Guest Reviews
Situated in the heart of Toyama, ANA Crowne Plaza Toyama by IHG offers an exceptional location that has received widespread acclaim from its guests. This hotel is ideally positioned right next to Toyama Castle, providing guests with stunning views of the restored castle and its surrounding park. Its proximity to local attractions and amenities makes it a perfect choice for those eager to explore the city. The hotel is also conveniently located near the city center, close to the convention center and restaurants, ensuring guests have plentiful dining and shopping options within walking distance.
Transportation is notably convenient, with the tram station nearby and Toyama Station just a short walk away, making it easy to access all city areas. Guests also appreciate the nearby 7-11 convenience store and the efficient tram service that loops around the city center every 10 minutes. For those traveling by car, accessibility is smooth, offering easy drives from the airport and Tokyo.
Overall, the location of ANA Crowne Plaza Toyama stands out as a significant advantage, providing unparalleled views, easy access to local historical sites and museums, and a tranquil yet central base for exploring Toyama's vibrant culture and natural beauty.
ANA Crowne Plaza Toyama by IHG offers a breakfast experience that is largely celebrated by guests for its variety. The buffet is praised for featuring an extensive selection of both Western and Japanese dishes, consistently delighting guests with its delicious offerings. Many reviewers particularly appreciated the local specialties from Toyama, integrating unique regional flavors into the meal, which makes it a more memorable dining experience. Freshly made options like omelets and komatsuna smoothies add to the appeal, reflecting a commitment to quality.
The abundance of choices and the option for both buffet and set meals ensure that every taste is catered for, which many guests found deeply satisfying and fulfilling. The breakfast is described as rich and substantial, with enough variety to please diverse palates. Despite no frequent changes in the menu, the consistent quality and flavor maintained guests' interest and enjoyment. Additionally, the smooth service from polite staff contributed positively to the experience.
Though a few guests felt that the breakfast price was on the higher side and the venue could improve, the general consensus focused on the delightful spread that successfully blends classic favorites with local delicacies, offering a fulfilling start to the day.
ANA Crowne Plaza Toyama by IHG offers a range of dining experiences that cater to diverse tastes, receiving mixed reviews from its guests. Among the highlights is the Japanese restaurant Unkai, praised for its satisfying meals and accommodating service even during crowded hours. Diners can enjoy flavorful teppanyaki on the 5th level, where the culinary experience is enhanced by pleasant surroundings.
The hotel's location provides guests with stunning views, such as Toyama Castle, which enhances the dining experience. While some guests experienced challenges with dining options, notably small portions and dissatisfaction with certain meals in the restaurant cafe, the hotel staff remained friendly and attentive, offering suggestions for alternative dining in the city.
For a delicious meal, guests are advised to explore local izakayas or Italian cuisine, as recommended by other patrons. Overall, the hotel's dining scene presents noteworthy options with some areas needing improvement, while service quality remains commendable.
The rooms at ANA Crowne Plaza Toyama by IHG generally leave a positive impression on guests. Many highlight the spaciousness and cleanliness, praising their ability to relax comfortably in well-equipped surroundings. Some rooms offer beautiful views, including sights of Tateyama or the castle, adding to the guest experience. The accommodation is well-maintained, featuring nice touches like massage chairs in certain rooms and a tea area with a kettle. While some guests noted that the facilities feel a bit dated and some rooms on the smaller side, the comfort level remains high with large, comfortable beds contributing to restful sleep. Guests appreciated the room upgrades for a better view and more space, especially in the corner rooms. Despite a few mentions of minor issues with room size and temperature control, the overall sentiment is positive, with guests finding the rooms spacious, clean, and conducive to a comfortable stay.
The beds at ANA Crowne Plaza Toyama by IHG receive mixed reviews, though many guests find them comfortable and spacious. Positive feedback highlights the large bed sizes and the overall comfort of the mattresses, contributing to a pleasant sleep experience. Some guests appreciate the impression of luxury provided by the size and comfort of the beds and pillows. However, not all reviews are glowing. Concerns are raised about the softness of the pillows, with several guests expressing a preference for firmer options. Additionally, some describe the bed as being too narrow or a bit small, which presents a challenge for a restful night’s sleep. Other issues mentioned include narrow spacing around the bed and discomfort due to thin comforters. Despite some areas needing improvement, many guests seem satisfied with the overall sleeping arrangements, noting that the style and comfort of the beds significantly enhanced their stay.
The ANA Crowne Plaza Toyama by IHG is widely praised for its excellent cleanliness and modern amenities. Guests frequently highlight the spotless condition of both the rooms and common areas, with many describing the overall cleanliness as impressive and exceptional. The rooms are noted to be spacious, clean, and comfortable, with modernized bathrooms that enhance the guests' experience. Despite some mentions of dust on window sills and occasional noise disturbances, most reviews describe a high standard of cleanliness and comfort. The hotel's strategic location, combined with experienced and accommodating staff, contributes to a pleasant and relaxing stay for guests. While the building may feel a bit old to some, the rooms and facilities offer a welcoming and clean environment. Overall, the hotel’s commitment to maintaining a clean and inviting atmosphere, along with its warm hospitality, leaves a positive impression on visitors.
Nestled in Toyama, ANA Crowne Plaza by IHG stands out not only for its majestic ambience and prime location but particularly for its exceptional staff. Guests consistently praise the hotel's team for their professionalism, with a notable proficiency in English that facilitates seamless communication. Courteous and consistently attentive, the staff contribute significantly to guests' comfort and overall satisfaction during their stays. Many reviews highlight the staff’s friendliness, prompt and polite responses, and remarkable hospitality. Whether assisting with special dietary needs or recommending local dining options, the staff exhibit impressive attention to detail and genuine consideration.
Interaction with guests is characterized by warmth and a cordial atmosphere, making it easy for visitors to feel at ease. The reception team particularly shines, often going above and beyond to ensure a pleasant experience, such as booking delightful Japanese restaurants for diners. While individual experiences with service varied slightly, the overall impression of the hotel’s team remains overwhelmingly positive. Notably, Naomi receives special mention for her exceptional service. The concierge and front desk staff are often acknowledged for their helpfulness and efficiency, creating a welcoming battalion that visitors remember fondly. With friendly smiles and expert support, the team at ANA Crowne Plaza Toyama turns a regular hotel stay into an enduring and pleasant memory.
The parking situation at ANA Crowne Plaza Toyama by IHG has garnered mixed reviews from guests. On the positive side, the parking facility is conveniently located close to the hotel, and its underground nature is particularly appreciated during rainy days. The secure, semi-underground structure shared with the adjacent convention center adds a layer of safety. Guests also appreciated the ease of coming and going without repeated check-ins, thanks to the efficient parking system. Additionally, the parking connects directly to the building via an elevator, offering easy access for travelers with luggage or mobility needs. However, some guests noted that the parking spaces are narrow, which can be challenging for larger vehicles. There were also comments about the parking area being somewhat aged and difficult to navigate at times. The fees, ranging from 1200 to 1500 yen per night, were considered on the higher side, and the limited availability of nearby parking alternatives was a challenge for some. Despite these drawbacks, the overall convenience of the parking facility at ANA Crowne Plaza Toyama remains a positive aspect for many travelers.
ANA Crowne Plaza Toyama by IHG stands out as a top-notch four-star hotel with a stellar reputation for friendly and accommodating staff, who consistently make guests feel welcomed and appreciated during their stay. Despite some critiques regarding dated facilities and smaller room sizes, the hotel maintains a luxurious atmosphere that leaves a lasting impression on visitors. The service quality aligns well with guest expectations, ensuring a satisfactory experience throughout their stay, with thoughtful gestures such as removing smoking odors and providing air cleaners. While the cost performance might be considered average by some, the overall quality and service offered by the hotel remain highly commendable. However, it is important for potential guests to be aware that there have been mentions of less optimal hot water flow and noise issues attributed to drafts, which could impact the level of relaxation and sleep quality.
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Location
Transportation is notably convenient, with the tram station nearby and Toyama Station just a short walk away, making it easy to access all city areas. Guests also appreciate the nearby 7-11 convenience store and the efficient tram service that loops around the city center every 10 minutes. For those traveling by car, accessibility is smooth, offering easy drives from the airport and Tokyo.
Overall, the location of ANA Crowne Plaza Toyama stands out as a significant advantage, providing unparalleled views, easy access to local historical sites and museums, and a tranquil yet central base for exploring Toyama's vibrant culture and natural beauty.
Breakfast
The abundance of choices and the option for both buffet and set meals ensure that every taste is catered for, which many guests found deeply satisfying and fulfilling. The breakfast is described as rich and substantial, with enough variety to please diverse palates. Despite no frequent changes in the menu, the consistent quality and flavor maintained guests' interest and enjoyment. Additionally, the smooth service from polite staff contributed positively to the experience.
Though a few guests felt that the breakfast price was on the higher side and the venue could improve, the general consensus focused on the delightful spread that successfully blends classic favorites with local delicacies, offering a fulfilling start to the day.
Dinner
The hotel's location provides guests with stunning views, such as Toyama Castle, which enhances the dining experience. While some guests experienced challenges with dining options, notably small portions and dissatisfaction with certain meals in the restaurant cafe, the hotel staff remained friendly and attentive, offering suggestions for alternative dining in the city.
For a delicious meal, guests are advised to explore local izakayas or Italian cuisine, as recommended by other patrons. Overall, the hotel's dining scene presents noteworthy options with some areas needing improvement, while service quality remains commendable.
Rooms
Beds
Cleanliness
Staff
Interaction with guests is characterized by warmth and a cordial atmosphere, making it easy for visitors to feel at ease. The reception team particularly shines, often going above and beyond to ensure a pleasant experience, such as booking delightful Japanese restaurants for diners. While individual experiences with service varied slightly, the overall impression of the hotel’s team remains overwhelmingly positive. Notably, Naomi receives special mention for her exceptional service. The concierge and front desk staff are often acknowledged for their helpfulness and efficiency, creating a welcoming battalion that visitors remember fondly. With friendly smiles and expert support, the team at ANA Crowne Plaza Toyama turns a regular hotel stay into an enduring and pleasant memory.
Parking
4 Star
No, ANA Crowne Plaza Toyama by IHG doesn't have any pool.
No, a spa isn't available at ANA Crowne Plaza Toyama by IHG.
No, ANA Crowne Plaza Toyama by IHG doesn't allow dogs.
Yes, parking facilities are available at ANA Crowne Plaza Toyama by IHG.
No, ANA Crowne Plaza Toyama by IHG doesn't have a gym.
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