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Summary of reviewsHotel Grand Terrace Toyama stands out as an excellent choice for travelers due to its prime location, spacious rooms and highly praised breakfast. Situated within a short walk from Toyama Station, the hotel offers convenient access to transportation options, local attractions like Toyama Castle and the Museum of Glass Art and an array of dining establishments. Guests particularly enjoy the stunning views of the Tateyama Mountain Range from the hotel, notably during breakfast.
The breakfast at the hotel is frequently lauded for its variety and exceptional taste, combining both Japanese and Western dishes with local specialties such as pickled firefly squid and white shrimp tempura. Served in the 12th-floor observation lounge, it not only offers a delightful culinary experience but also a breathtaking visual treat.
Rooms at Hotel Grand Terrace Toyama are praised for their spaciousness, cleanliness and comfort. Despite some dated décor and occasional maintenance issues like minor dust and mold, most guests report a generally positive experience enhanced by the quiet, tidy and often visually appealing rooms. Japanese-style rooms receive particular acclaim for their traditional charm and ample space.
Cleanliness across the hotel is frequently highlighted with many guests noting the immaculate conditions of their rooms and the property in general. While there are occasional reports of cleanliness issues, the hotel staff are often proactive in addressing these concerns.
The staff at the hotel are commended for their friendliness and helpfulness with specific employees frequently recognized for their excellent service. Guests appreciate the warm welcome, including complimentary drinks and the staff's accommodating nature helps ensure a pleasant stay.
The hotel offers practical amenities such as free Wi-Fi, though the connection quality varies. The parking situation is generally positive with both free and paid options available, though the underground parking has space limitations. Families find the hotel to be accommodating with spacious rooms and child-friendly amenities, adding to its appeal.
While the beds provide mixed feedback with some guests finding them too soft, many still find them comfortable. Overall, Hotel Grand Terrace Toyama offers strong four-star amenities and services, making it a recommended option for both leisure and business travelers. Show more
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Family Friendly Hotel
Commended for being family-friendly, this hotel offers Japanese-style rooms that allow larger families to stay together. Children enjoy the streetcar views from their rooms, and the staff's attentive care enhances the experience.
Hotel with Free Wi-Fi
The hotel provides complimentary Wi-Fi. It's a suitable choice for those who require reliable internet connectivity during their stay.
Business Hotel
Hotel Grand Terrace Toyama offers banquet facilities making it suitable for business events.
Hotel with Parking
This hotel provides parking facilities. Guests can enjoy a convenient location and essential amenities.
Hotel near Nightlife Spots
4-Star Hotel
Room Types
Economy Double Room - SmokingThis compact air-conditioned room features a TV, a fridge and electric kettle with green tea bags. All rooms come with an air purifier. The en suite bathroom comes with a hairdryer.
Economy Double Room - Non-SmokingThis compact air-conditioned room features a TV, a fridge and electric kettle with green tea bags. All rooms come with an air purifier. The en suite bathroom comes with a hairdryer.
Twin Room - SmokingThis air-conditioned room features a TV, a fridge and electric kettle with green tea bags. All rooms come with an air purifier. The en suite bathroom comes with a hairdryer.
Twin Room - Non-SmokingThis air-conditioned room features a TV, a fridge and electric kettle with green tea bags. All rooms come with an air purifier. The en suite bathroom comes with a hairdryer.
Deluxe Twin Room - SmokingThis spacious air-conditioned room features a TV, a fridge and electric kettle with green tea bags. All rooms come with an air purifier. The en suite bathroom comes with a hairdryer.
Deluxe Twin Room - Non-SmokingThis spacious air-conditioned room features a TV, a fridge and electric kettle with green tea bags. All rooms come with an air purifier. The en suite bathroom comes with a hairdryer.
Room Selected at Check-InThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This triple room is air-conditioned and has a flat-screen TV, a wardrobe, an electric kettle and pajamas. The unit has 1 bed.
Single Room - Non-SmokingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room features a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 1 bed.
Single Room - SmokingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room features a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 1 bed.
Twin Room with Extra Bed - SmokingThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as mountain views. The unit has 3 beds.
Twin Room with Extra Bed - Non-SmokingThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room provides a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as mountain views. The unit offers 3 beds.
Japanese-Style RoomThe family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV, tatami, a wardrobe, an electric kettle as well as city views. The unit offers 5 futons.
Guest Reviews
7.6
Good
Location
Hotel Grand Terrace Toyama boasts a prime location that guests consistently praise for its convenience and accessibility. The hotel is situated within a short walking distance from Toyama Station, typically taking around 5-10 minutes on foot. Its close proximity to the central train station, including the Shinkansen, makes it an ideal base for travelers looking to explore the region. Guests found the location practical not only for catching trains but also for accessing trams and buses, which facilitated sightseeing and excursions around the area.
The location is also beneficial for those interested in exploring local attractions. Visitors appreciated being near Toyama Castle, the Museum of Glass Art and various restaurants and shops. The central placement of the hotel means it's close to both the downtown area and other key city points like the city hall and observation towers.
Moreover, the hotel's location offers stunning views, particularly from its breakfast venue, where guests can enjoy the sight of the Tateyama Mountain Range. The convenience of nearby dining options and the ease of finding the hotel also add to its positive appeal. This combination of accessibility, local attractions and scenic views makes Hotel Grand Terrace Toyama a well-located choice for travelers visiting the city.
Breakfast
The breakfast at Hotel Grand Terrace Toyama has received overwhelmingly positive feedback from its guests. Described as exceptional, very good and delicious, the buffet-style breakfast offers a diverse combination of Japanese and Western dishes. Local specialties from Toyama, such as pickled firefly squid and tempura of white shrimp, provide a unique culinary experience. The variety in the menu is plentiful, catering to different tastes and dietary preferences with vegetarian options available and strong local flavors highlighted.
Served in the 12th-floor observation lounge, guests can enjoy their meal with a breathtaking view of the Tateyama mountain range, making breakfast not only a culinary delight but also a visual treat. The inclusion of traditional Japanese items alongside Western staples ensures that there's something for everyone. The quality of food and the care in preparation are evident and the clean and organized setup further enhance the dining experience.
Many guests have noted that the breakfast is not only tasty but also fulfilling with a wide range of options that change daily to keep it interesting. The hotel's efforts towards maintaining hygiene, such as providing gloves and tongs at the buffet, have also been appreciated, ensuring a safe dining environment. Overall, the breakfast at Hotel Grand Terrace Toyama stands out as a highlight, offering a great value, a delightful variety of dishes and a splendid start to the day with an incredible view.
Dinner
Hotel Grand Terrace Toyama offers a notable welcome drink service that many guests appreciated. Visitors enjoyed being offered a complimentary glass of sake or wine as part of this service. The overall consensus on the meal quality pointed towards a delightful dining experience. However, it is worth noting that not all guests were satisfied with the food, as some opted to dine out during their stay. Despite the occasional mixed feedback, the highlight remains the warm and hospitable gesture of a welcome drink that sets a pleasant tone for guests upon arrival.
Rooms
Hotel Grand Terrace Toyama offers rooms that stand out for their spaciousness and comfort, making them ideal for a relaxing stay. Many guests appreciate the clean and tidy rooms with some mentioning the rooms are bigger compared to other business hotels. The Japanese-style rooms are frequently praised for their ample space and traditional charm. Cleanliness is mostly satisfactory and the rooms generally provide a tranquil atmosphere.
While the decor is noted to be somewhat old-fashioned, the overall comfort seems unaffected. Many rooms offer nice views, adding to the pleasant experience. Some guests enjoyed additional comforts like available coffee and comfortable chairs, enhancing their stay. For those sensitive to noise, the rooms are generally described as quiet, though a few mentioned issues with thin walls.
However, there are occasional concerns about room maintenance, such as dust, mold in the bathroom and lingering smoke smells. Still, the proactive approach of the staff in addressing specific room preferences and the upgraded rooms for some guests contribute positively to the stay. Despite some dated facilities, guests find the hotel an appealing stay due to its cleanliness, comfort and hospitality.
Beds
The beds at Hotel Grand Terrace Toyama garner mixed feedback from guests, reflecting a range of comfort levels and conditions. Many guests appreciated the softness and comfort of the bedding, describing the beds as soft, comfortable and sufficiently wide. Some highlighted the spaciousness of beds, particularly in the Deluxe Twin Room, as well as the ample and cozy blankets provided.
However, several guests mentioned the beds and mattresses as being too soft, leading to discomfort for those with back issues. Issues like worn-out springs and sunken mattresses were also noted with some guests experiencing an uncomfortable sleep as a result. Hard pillows were another point of contention for a few visitors, though others found the overall bed arrangement conducive to a good night's sleep.
Overall, while the beds offer a soft and fluffy experience appreciated by many, their condition and lack of firmness may not suit everyone.
Cleanliness
Hotel Grand Terrace Toyama is widely praised for its cleanliness with guests frequently describing their rooms as very clean, comfortable and well-maintained, despite some signs of aging in the facilities. Many reviews highlight spotless facilities, clean and comfortable rooms and a general sense of cleanliness throughout the hotel. The spacious, clean Japanese-style rooms also add to the positive experiences of guests.
The hotel staff are noted for their helpfulness and efficiency, contributing to the overall good impression of the stay. Additionally, the clean and tasty breakfast offerings enhance the guest experience. Amenities such as reliable Wi-Fi, handy QR codes for facility information and well-organized luggage storage further add to the convenience and comfort of a stay.
However, some issues with cleanliness do exist. Instances of dust in corners, dirty carpets and unclean bathroom areas have been reported. Guests have occasionally encountered moldy shower curtains, musty smells in the bathroom and inadequate cleaning of certain areas such as carpets and sofa undersides. Despite these issues, the overall cleanliness and maintenance still leave a favorable impression on many guests.
While the hotel itself is considered a bit old and some areas are in need of improvement, the general upkeep and renovation of certain sections like the unit baths have been appreciated. Despite the occasional oversight, for short stays, Hotel Grand Terrace Toyama offers good value with its clean rooms, helpful staff and basic amenities well suited for business travelers.
Staff
Hotel Grand Terrace Toyama boasts a notably kind and accommodating staff, earning high praise from guests for their friendliness and helpfulness. Numerous reviews highlight the staff’s great customer service with particular mention of their polite and courteous responses to inquiries. The assistance provided by specific staff members, such as Mr. Iwata and Mr. Okazaki, was especially appreciated, emphasizing the personal and attentive service.
Guests frequently compliment the hotel staff's ability to handle various situations effectively and with a warm demeanor, whether during check-in, breakfast or when addressing specific requests like room upgrades. The breakfast staff stands out for their lively and refreshing presence, ensuring a pleasant start to the day.
Despite occasional critiques regarding the empathy and helpfulness of the front desk, the general consensus is overwhelmingly positive. Many guests were impressed with the staff’s ability to respond quickly and diligently to any issues, including flight cancellations.
Several reviews also note the welcoming gestures such as complimentary drinks in a spacious lobby. Overall, the staff of Hotel Grand Terrace Toyama is consistently recognized for their excellent hospitality, making guests feel well-received and cared for throughout their stay.
Wi-Fi
The WiFi at Hotel Grand Terrace Toyama receives mixed feedback from guests. On the positive side, many guests report that the WiFi works very well and connects easily without any problems. However, there are occasional issues with the signal's strength and speed with some guests noting difficulties in connecting or experiencing weak signals. Despite these minor setbacks, the WiFi is generally free and functional for most users.
Parking
Hotel Grand Terrace Toyama offers a mix of convenience with its parking options, but there are several nuances to be aware of. The hotel provides underground parking, which is considered affordable and convenient by some guests. This underground facility, however, is described as small and can accommodate only limited parking spaces. Vehicles exceeding a height of 1.6 meters will not fit in the underground lot.
Many guests appreciate the free parking facility, though this seems to be complemented by a paid option that some found expensive. When the underground parking reaches capacity, visitors are directed to a nearby multi-level parking lot, which adds a layer of convenience for those who arrive late or with larger vehicles.
On the plus side, the staff's guidance and support in managing parking arrangements have been praised, particularly the reservation confirmations and personalized assistance at check-in. While some reviews highlighted the narrow and slightly difficult-to-park-in nature of the parking spaces, the hotel's ability to accommodate special situations, such as providing alternative options for oversized vehicles, has been noted as very helpful.
Overall, while the parking situation at Hotel Grand Terrace Toyama has its limitations, the friendly and accommodating staff, along with the availability of both free and paid options, contribute to a generally positive guest experience.
Family
Hotel Grand Terrace Toyama has received commendations for being family-friendly, making it a comfortable choice for those traveling with children. Families particularly appreciated the Japanese-style rooms, which allowed everyone to stay together, including larger families with several children. One notable feature is the delight children experienced from views of the streetcar from their rooms, adding an element of excitement to their stay. The proximity of a convenience store within 10 minutes from the station was also highlighted as beneficial for families. Thoughtful amenities such as humidifiers and small stoves contributed to a comfortable environment, especially appreciated by those preparing for children's exams. The staff's attentive care further enhanced the overall experience for families. While improvements were suggested, such as offering juice for children with the coins provided at check-in, the overall consensus reflects satisfaction with the family amenities and the pleasant atmosphere.
Nightlife
Hotel Grand Terrace Toyama enjoys a prime location, making it an excellent choice for those looking to explore the nightlife in Toyama. The hotel is conveniently close to downtown, positioning guests ideally for an evening out. Numerous restaurants in the vicinity offer a variety of dining options, allowing guests to easily find a spot for drinks or a meal. While there isn't a specific focus on nightlife-oriented amenities within the hotel, the proximity to bars and local eateries makes it a suitable base for experiencing Toyama’s vibrant evening scene. Additionally, guests can look forward to enjoying local cuisine for breakfast and staying in traditional rooms, adding to the overall cultural experience.
4 Star
Hotel Grand Terrace Toyama is often praised for its excellent amenities and services associated with its four-star rating. Guests frequently comment on the clean atmosphere and good overall service. The hotel features a spacious lobby and generously sized rooms, which include comfortable seating options. Reviews highlight the pleasant local touches in the breakfast, adding a unique regional flavor to the dining experience.
Many guests appreciate the good view from their rooms, alongside the effective air conditioning system that ensures a comfortable stay. Cleanliness is consistently noted throughout the property, contributing to the hotel's positive reputation. Additional perks such as free parking tickets and complimentary services for kids are well-received.
While some reviews question if the hotel fully meets all four-star expectations, the luxurious feel provided at a reasonable price point is a common compliment, enhancing the overall guest experience.
Business
Hotel Grand Terrace Toyama caters notably well to business travelers, offering an environment that is both suitable for professional purposes and priced effectively for business trips. Although it lacks new facilities, the hotel compensates with a quiet and peaceful atmosphere, conducive to work-related activities. The rooms provide a slightly larger space compared to regular business hotels, enhancing the overall comfort. Additionally, the hotel exudes a sense of luxury that belies its reasonable pricing, making it an excellent choice for both business and leisure travel. Guests have consistently found it reliable for business stays, highlighting its practicality and decent service quality.
Luxury
Hotel Grand Terrace Toyama exudes a luxurious ambiance that is consistently highlighted in guest reviews. Visitors frequently describe their experiences with phrases like luxurious feeling and luxurious ambiance, emphasizing the indulgent atmosphere this hotel provides. The lobby, in particular, stands out with its magnificent and fancy appearance, creating an immediate impression of grandeur.
The hotel's luxurious attributes do not stop at its decor. Guests repeatedly mention the sense of luxury in the use of space throughout the establishment. The breakfast buffet is another highlight, often praised not only for the quality and variety but also for adding to the overall luxurious experience.
Despite its upscale feel, Hotel Grand Terrace Toyama is also noted for its excellent cost performance. Reviews emphasize that the luxurious experience comes at a great value with breakfast included in the pricing making it even more attractive. It's clear that guests feel they're receiving a premium experience without the premium price tag.
Strategically located within walking distance of Toyama Station, the hotel combines convenience with luxury, making it an appealing choice for travelers looking for an opulent stay without breaking the bank.
No, Hotel Grand Terrace Toyama doesn't have any pool.
No, a spa isn't available at Hotel Grand Terrace Toyama.
No, Hotel Grand Terrace Toyama doesn't allow dogs.
Yes, parking facilities are available at Hotel Grand Terrace Toyama.
No, Hotel Grand Terrace Toyama doesn't have a gym.