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First Joy Hotel

Trabzon , 1 Nolu Bostanci Mahallesi Yapi Sok. Daire Kapi No:15 Dis Kapi No:1 Trabzon/ortahisar (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsFirst Joy Hotel in Trabzon stands out as an appealing choice for travelers seeking both convenience and tranquility. Its excellent location atop a hill provides stunning panoramic views of the valley and the sea, making it a serene retreat away from the city's hustle. Proximity to Trabzon's airport and major attractions like Meydan, Forum Mall and Jwahir Mall adds to its convenience, though the road leading to the hotel can be challenging.

The breakfast experience at First Joy Hotel is a high point with guests consistently praising the varied and delicious open buffet. The continental breakfast receives particular acclaim for its diversity and quality, providing an excellent start to the day in a clean and welcoming environment.

Rooms offer breathtaking views, especially those with balconies that overlook the sea and mountains. Daily cleaning services ensure cleanliness and organization, contributing to a tidy and fresh environment. However, the size of the rooms and sound insulation can be issues with some guests finding them smaller than expected and disturbed by noise from neighboring rooms.

Cleanliness is a strong feature throughout the hotel. Guests frequently describe the hotel as very clean, from the rooms to the common areas with diligent daily cleaning services maintaining high standards. Any occasional lapses are minor compared to the overwhelmingly positive feedback on the hotel's cleanliness.

The staff at First Joy Hotel receives noteworthy praise for their kindness, helpfulness and professionalism. Specific employees, like the Sudanese receptionist and staff members such as Brother Ahmed and Brother Haider, are often highlighted for their exceptional service. While occasional criticism points to areas for improvement in training and language proficiency, most guests feel well-cared-for by the cooperative and polite staff.

The hotel includes an indoor swimming pool with separate swimming times for men and women, a feature appreciated by many guests. Although some concerns about cleanliness and crowding were noted, the pool remains a valued amenity.

Family rooms are spacious, clean and more comfortable compared to single bed rooms, making the hotel a suitable option for family stays. However, reviews suggest the facilities specific to families could be improved to better meet their needs.

Guest opinions on the beds are varied. While some find the beds clean and comfortable, others criticize hard mattresses and inadequate pillow quality, indicating room for improvement in sleeping arrangements.

Regarding its four-star rating, First Joy Hotel presents a mixed picture. While many guests commend the hotel’s facilities, décor and staff professionalism, others feel it falls short of the four-star standard, particularly in terms of furniture comfort and sound insulation. Despite being considered affordable, some feel the hotel lacks the luxury expected at this rating level.

Overall, First Joy Hotel is recommended for its stunning location, exceptional breakfast, cleanliness and generally kind staff. Addressing room size, soundproofing issues and bed comfort could enhance the overall experience further.
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Categories

Hotel with Swimming Pool

First Joy Hotel offers a swimming pool, spa, and fitness center. It also provides various dining options including Turkish, vegetarian, halal and vegan choices.

Heated Pool Indoor Pool

Cheap Hotel

This hotel provides a budget-conscious stay in Trabzon. It offers basic amenities and easy access to local attractions.

Hotel with Gym

Likely offers fitness facilities. Provides a comfortable stay.

4-Star Hotel

This hotel is appreciated for its comfortable accommodations and good location. Guests can expect a pleasant stay with easy access to local attractions.

Hotel with Indoor Pool

The hotel provides an indoor pool and a children's pool, suitable for families. Additional amenities include a steam room and spa services for relaxation.

Family Friendly Hotel

Business Hotel

Accessible Hotel

Small Hotel

Hotel with Heated Pool

Room Types

Double Room with Balcony and Sea View This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.

Double Room with Garden View This air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with garden views. The unit has 1 bed.

Double Room with Terrace This air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with sea views. The unit has 1 bed.

Superior Twin Room with City View Offering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV with streaming services, soundproof walls, a dining area, a wardrobe as well as sea views. The unit offers 2 beds.

Superior Twin Room with Sea View Featuring free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with streaming services, soundproof walls, a dining area, a wardrobe as well as sea views. The unit has 2 beds.

Superior Double or Twin Room with Mountain View Providing free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin/double room provides a flat-screen TV with streaming services, soundproof walls, a dining area, a wardrobe as well as garden views. The unit offers 2 beds.

Family Room with Garden View Featuring free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned family room features a flat-screen TV with streaming services, soundproof walls, a coffee machine, a dining area as well as garden views. The unit has 3 beds.

Family Room with Side Sea View Providing free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned family room provides a flat-screen TV with streaming services, soundproof walls, a coffee machine, a dining area as well as sea views. The unit offers 3 beds.

One-Bedroom Apartment This spacious apartment comprises 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The air-conditioned apartment provides a flat-screen TV with streaming services, soundproof walls, a coffee machine, a seating area as well as sea views. The unit offers 3 beds.

Economy Double Room This air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with sea views. The unit has 1 bed.

About First Joy Hotel

License: 23884

Guest Reviews

Location

Nestled atop a hill, First Joy Hotel boasts an excellent location that offers stunning panoramic views of the valley and the sea, making it a perfect spot for relaxation. The hotel's prime position means it is conveniently close to Trabzon's airport, allowing guests to watch planes taking off. Despite being situated away from the city's bustling center, it's just a short drive from key attractions like Meydan, Forum Mall and Jwahir Mall, as well as markets, restaurants and cafes.

Guests appreciate the cleanliness and comfort of the hotel, noting that it provides great value for the money. The quiet and serene surroundings, far from the city's noise, offer a peaceful retreat. While some mention the challenging road leading to the hotel and its distance from certain services, the strategic location and beautiful vistas more than make up for these minor inconveniences.

Overall, the hotel's location near vital services and strategic points of interest, combined with its scenic beauty, makes it a highly recommended choice for travelers seeking both convenience and tranquility in Trabzon.

Breakfast

The breakfast experience at First Joy Hotel consistently receives high praise from guests. Many reviews highlight the varied and extensive open buffet, describing it as very delicious and excellent. The range of options, including eggs, fruits and drinks, caters to diverse tastes. Guests often mention the continental breakfast as particularly enjoyable with the food in the restaurant being regarded as some of the best in Trabzon. Phrases like rich and diverse, very good and exceptional frequently appear, emphasizing the quality and variety of the offerings. Cleanliness is also noted as a positive aspect in conjunction with the breakfast experience. However, a few reviews suggest room for improvement in terms of breakfast diversity and occasionally refer to the breakfast as below average. Despite these rare criticisms, the general consensus is that the breakfast at First Joy Hotel is a highlight, providing a satisfying and delightful start to the day.

Rooms

First Joy Hotel offers a mixed experience when it comes to its rooms, showing strong points as well as several areas in need of improvement. Many guests appreciate the amazing views, especially those from rooms with balconies overlooking the sea and mountains. The rooms are consistently noted for their cleanliness and organization with daily cleaning services ensuring a tidy environment.

However, the size of the rooms is a frequent issue. Many visitors find the rooms, including those depicted as sizable, to be very small compared to expectations. The compact nature is paired with poor sound insulation, leading to disturbances from neighboring rooms. Additionally, the design and decor of the rooms receive mixed feedback with some describing it as very strange or unpleasing.

While the hotel does offer family rooms that are larger and more comfortable, single rooms are often considered too small and sometimes misrepresented in online images. The furniture and beds also face criticism for being uncomfortable and some rooms lack carpets. Above all, maintaining consistent room quality and improving sound privacy could significantly enhance the overall guest experience.

Beds

At the First Joy Hotel, guest opinions on the beds are quite varied. Some travelers have found the beds to be clean and suitable for families, appreciating the provision of double and single beds depending on the room type. The beds are described as comfortable by a segment of reviewers with particular praise for their cleanliness. However, a significant number of guests have noted discomfort, citing issues with hard mattresses and small bed sizes. The pillow quality has been a point of concern, often described as feeling like paper. Additionally, some reviewers mentioned problems with bedding and blanket sizes, as well as occasional dissatisfaction with bedding changes and towel replacements. Overall, while some elements of the sleeping arrangements are adequate, there is substantial feedback suggesting room for improvement, particularly in terms of comfort and bed size.

Cleanliness

First Joy Hotel consistently impresses guests with its high standards of cleanliness. Numerous reviews point out the exceptional room cleaning services, praising the fresh smell of sheets and towels and the diligence of the cleaning staff. Guests frequently describe the hotel as very clean, spotless and well-maintained, highlighting the efforts to ensure rooms are cleaned daily and thoroughly. The hotel's cleanliness extends to its common areas with reviewers noting that everything, from the rooms to the overall property, is excellently maintained. Despite a few mentions of occasional lapses and the need for routine cleaning in the swimming pool area, the general sentiment is overwhelmingly positive. Reviewers appreciate the combination of cleanliness and comfort, often describing First Joy Hotel as clean, quiet and beautiful.

Staff

First Joy Hotel's staff has received mixed reviews, but the positive feedback is noteworthy and paints a vivid picture of what guests can typically expect. One of the most consistent compliments relates to the kindness and helpfulness of the staff. Many guests appreciated the cooperative and polite nature of the employees, highlighting their friendliness and willingness to assist with any requests. Specific mentions were made of the cleaning and reception staff, particularly noting outstanding service from workers like the Sudanese receptionist and staff members such as Brother Ahmed, Brother Haider and Fatima.

The hotel's room service and the general performance of the staff were also praised with some guests finding the employees’ behavior and attitude to be excellent and welcoming. The front desk workers received good remarks for their warm reception, while the waitstaff in the restaurant and cafe impressed visitors with their professional and polite service. The owner of the hotel, described as respectful and cooperative, further adds to the positive experience.

However, some negatives weren't overlooked. There were mentions of uncooperative, poorly trained staff and some instances of bad behavior, particularly from the management. It seems the overall reception experience could vary with some complaints about staff's lack of English proficiency and professionalism.

In summary, while there are areas for improvement, especially in terms of staff training and manager interactions, the consistent praise for the staff's kindness, helpfulness and the positive reception experience suggests that many guests leave First Joy Hotel feeling well cared for.

Pool

The First Joy Hotel offers an indoor swimming pool that many guests have described as nice and a pleasant feature of the hotel. The pool is accessible and provides separate swimming times for men and women, which some visitors appreciated. However, a few guests noted that the pool can become quite crowded and mentioned some concerns about its cleanliness and unusual smells. Despite these issues, the availability of the swimming pool remains a positive aspect for many who stay at the hotel.

Family

First Joy Hotel offers spacious and clean family rooms that exceed the size of single bed rooms, making it a convenient choice for families. The hotel itself is beautiful and has a family-friendly atmosphere. Despite these positives, there are some aspects that might not meet family needs entirely. The facilities specifically designed for families have been described as insufficient and of poor quality, indicating potential areas for improvement. While it generally caters to families, some reviews suggest that it may not be the best option for family stays due to the lacking amenities and family ranks.

4 Star

First Joy Hotel has garnered mixed reviews concerning its four-star rating, facilities and services. On the positive side, guests have praised the hotel's great facilities, emphasizing the cooperation and room arrangements as excellent. The hotel is new, which reflects in its pleasing décor and eye-catching colors, contributing to a beautiful overall appearance. Moreover, the professional behavior of the staff and the excellent breakfast have left a good impression on many visitors with some noting that the hotel's magnificence made their trip wonderful.

However, there are significant drawbacks that several guests have pointed out. The hotel does not seem to meet the expected standards of a four-star rating with critiques on the comfort of the furniture and the overall service quality. The sound insulation is notably poor, which could detract from the otherwise good breakfast experience. Additionally, the hotel may not be suitable for tourists, possibly due to its location or other factors not specified in the reviews. Although the hotel is described as cheap for a four-star establishment, this affordability comes at the cost of not reflecting the expected luxury.

Yes, First Joy Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at First Joy Hotel.

No, First Joy Hotel doesn't allow dogs.

No, parking facilities aren't available at First Joy Hotel.

Yes, First Joy Hotel has a gym.

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