Trabzon41.00043600,
39.73653500,
Esentepe Mah. Yavuz Selim Bulvari No: 57(Show on Map)
8.0
Very Good
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Summary of reviewsTS Gold Otel in Trabzon is well-regarded for its strategic location, offering convenient access to key city attractions, Trabzon Square and Trabzon Airport. The bustling historic city center with numerous restaurants, cafes and shops is within a short walking distance, making the hotel an ideal base for exploring the area despite some noise from nearby construction and busy streets.
The breakfast buffet is a notable highlight, praised for its variety and delicious options catering to different tastes, including specific dietary needs. Staff politeness and attentiveness further enhance the pleasant dining experience, though some guests feel the breakfast could have more variety and better quality control.
Room experiences at TS Gold Otel receive mixed reviews. Many guests appreciate the spaciousness and cleanliness, describing rooms as large and comfortable, especially for families. However, noise levels, limited natural light and maintenance issues in some rooms detract from the overall experience. Despite some downsides, the overall cleanliness and spaciousness of the rooms are positively noted.
The hotel's cleanliness stands out, thanks to the diligent housekeeping team ensuring a spotless environment throughout the property, although occasional lapses in room cleaning were reported.
The staff receive high praise for their friendliness, helpfulness and professionalism with several guests mentioning excellent service from specific individuals at the reception. Effective communication and warm hospitality significantly enhance the guest experience at TS Gold Otel.
Wi-Fi services are generally reliable, offering good speed and strength, despite occasional issues with weak signals or slower internet speeds.
TS Gold Otel offers varied and secure parking options, which guests find convenient and spacious, contributing to a positive experience for those traveling by car.
Families find the hotel mostly suitable with specific rooms available for family stays. However, the narrowness of some family rooms and inadequate soundproofing may affect comfort levels for larger families or those with older children. The breakfast, while adequate, could vary more to cater better to family needs.
Bed comfort also receives mixed reviews. While many guests find the beds spacious and comfortable with excellent mattresses, others mention issues like noisy frames and worn-out sheets.
As a three-star establishment, TS Gold Otel meets expectations, providing reasonable value, cleanliness and satisfactory service. While not luxurious, it serves well for travelers seeking modest yet comfortable accommodations.
For honeymooners, the hotel offers well-equipped honeymoon suites with romantic features like sea views and in-room bathtubs. These accommodations have received positive feedback, making TS Gold Otel a viable choice for couples celebrating special occasions. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
3-Star Hotel
Room Types
Guest Reviews
8.0
Very Good
Location
TS Gold Otel enjoys a strategically favorable location for those looking to explore the heart of Trabzon. The hotel is situated within easy walking distance—around 10 minutes—to Trabzon Square (Meydan) and the historic city center with its plethora of restaurants, cafes and shops. This makes it an excellent base for travelers who want to be close to main attractions such as Meydan Park, Iskender Pasha Mosque and the bustling Kemeraltı and Moloz shopping streets.
The hotel is also conveniently accessible for travelers coming by air, as it is just a short drive (or a 10 to 15-minute walk) from Trabzon Airport. Additionally, it offers proximity to the main road, which can be advantageous for those traveling by car.
While the location is central and offers excellent accessibility to public transportation, some guests have noted that it can be noisy, particularly due to nearby construction sites and its position on a busy street. Despite this, the positive aspects—such as the close proximity to key city areas, a nearby supermarket and the advantageous position for accessing both the airport and the city's main attractions—make TS Gold Otel a well-located option for visitors to Trabzon.
Breakfast
TS Gold Otel offers a breakfast experience that has garnered a mixed array of reviews from its guests. Most notably, the breakfast buffet is often praised for its variety and rich selection, offering multiple choices that cater to different tastes. Guests frequently describe the breakfast as delicious, tasty and satisfying with diverse and detailed options. The staff serving breakfast also receive positive remarks for their politeness and attentiveness, enhancing the overall dining experience.
Many visitors highlighted the breakfast as being very good and even excellent with some mentioning efforts to cater to specific dietary needs, such as gluten-free options. The morning cuisine is often described as rich and diverse with various delicious dishes available.
However, some reviews point out areas needing improvement. A few guests found the breakfast to be very limited, lacking variety and repetitive. In some instances, the quality was deemed average or needing better quality control. There were also concerns about the simplicity and modesty of the offerings with certain essential items missing and the breakfast not being very filling for some guests.
Despite this, for those looking for a good and varied start to their day, TS Gold Otel's breakfast generally satisfies most palates and provides a pleasant dining environment.
Rooms
TS Gold Otel offers a mixed experience in terms of room accommodations. A standout feature mentioned by guests is the spaciousness and cleanliness of many rooms with several reviews noting the rooms are large, comfortable and well-maintained. Some even praise the cleanliness as "super clean." Families may find connecting rooms a convenient option and large mattresses contribute to a comfortable night's sleep.
However, there are some downsides. The quality of the rooms can vary significantly with some rooms being described as narrow, small or dimly lit. Noise is a recurring issue, especially for rooms facing the street or the sea, as soundproofing appears to be inadequate. Some rooms have unique features such as glass ceilings, which bring in early morning sunlight but may affect sleep.
Views are mixed; while some rooms offer sea or harbor views, others lack real windows or provide views of less scenic ventilation openings. Maintenance issues also arise in a few reviews with mentions of rundown showers, malfunctioning bathrooms and windows that do not close properly.
Despite some drawbacks, the overall room cleanliness and size receive positive feedback, making TS Gold Otel a comfortable, albeit occasionally noisy, option for travelers.
Beds
TS Gold Otel receives mixed feedback regarding its beds. On the positive side, many guests appreciate the spacious and comfortable beds, often highlighting the king and queen-size options. Numerous reviews mention how the beds provided a very comfortable night's sleep with some guests applauding the excellent mattresses. The hotel ensures that bed sheets are changed daily, which adds to the overall comfort.
However, the hotel does not escape criticism. Several guests found the beds to be uncomfortable with some mentioning noisy frames and worn-out sheets and towels. The narrowness of some beds and rooms was also noted, along with complaints about the pillows. Despite these issues, the larger rooms and generally clean environment seem to offset some of the bed-related discomforts for many visitors.
Cleanliness
TS Gold Otel garners commendable feedback for its impeccable standards of cleanliness, catering to travelers who prioritize a spotless environment. The hotel consistently impresses guests with its rooms that are described as clean, lovely and comfortable. The housekeeping staff ensures that the cleanliness is maintained daily, contributing to a generally very clean environment. Guests frequently appreciate the spotlessly clean rooms, including clean bathrooms and spacious areas that smell fresh.
Although the decor might appear slightly dated to some, the cleanliness of the furniture and overall maintenance of the hotel do not go unnoticed. The establishment is often highlighted as beautifully clean, clean and organized and super clean. This consistent attention to cleanliness extends to the kitchen area, which, like the rest of the hotel, is kept spotlessly clean.
Despite overwhelmingly positive remarks, a few reviews noted areas in need of improvement. Issues such as dust on the TV, occasional dirt on bed sheets and the presence of bugs highlight isolated incidents where the room cleaning can be a bit better. Moreover, some guests found the bathroom cleanliness and conditions less favorable with particular mentions of lingering smells and the need for more thorough cleaning.
Overall, TS Gold Otel stands out as a very clean, peaceful and comfortable hotel, offering a safe and orderly stay near the city center. The daily cleaning service and the hotel's emphasis on maintaining a high level of cleanliness make it a well-recommended choice for cleanliness-conscious travelers.
Staff
The staff at TS Gold Otel are overwhelmingly praised for their friendliness, helpfulness and professionalism. Many reviews highlight the team's politeness, attentiveness and willingness to assist guests in various situations. The reception staff, in particular, are frequently mentioned for providing excellent service with special accolades for individuals like Mr. Mustafa and Mr. Burak, who have left a positive impression on many visitors. Despite some language barriers, which are noted but seem minor, the staff overall communicate effectively, speaking languages like English and Arabic to cater to a diverse clientele. Cleanliness and a comfortable environment also stand out, attributed to the diligent work of the staff. The positive guest experiences, warm welcome and supportive nature of the hotel personnel significantly enhance the overall stay, making TS Gold Otel a commendable choice for travelers.
Wi-Fi
Guests of TS Gold Otel have predominantly positive feedback regarding the hotel's Wi-Fi service. They highlight the strong and excellent Wi-Fi connection with reasonably good speeds reported around 40 MBps. Several reviews mention that the Wi-Fi access is free and often works well with good signal strength. However, there are occasional mentions of weak signals and slow internet, suggesting that the speed might need an upgrade at times. Overall, the general consensus is that the Wi-Fi service is good, reliable and effective for most needs.
Parking
TS Gold Otel provides a range of parking options to accommodate guests with vehicles. Visitors noted the availability of various types of parking, including underground, private and valet services. Parking at the hotel is free, adding a significant convenience. Guests appreciate the ample, spacious areas and highlighted the vast and well-maintained parking lot next to the hotel. For those concerned with security, several reviews mentioned the availability of guarded and secured parking facilities with some parking spaces requiring a remote to open the gate, ensuring an added layer of protection. Despite occasional traffic congestion and limited spaces, the overall sentiment is positive, emphasizing the ease and convenience that the hotel's parking facilities offer.
Family
TS Gold Otel provides a mixed experience for families traveling with children. It is notably family-friendly with multiple reviews affirming that the hotel is indeed suitable for families, particularly those with young children. Rooms specifically designed for families are available, including family rooms and suites, although opinions on their comfort vary. Some guests described the family room as a long space divided by a sliding door, suitable for up to five people, which seems ideal for creating separate areas for children. Rooms facing the mountain were highlighted for their beautiful, spacious views, which may enhance the family stay experience.
However, there are also some drawbacks to consider. The family rooms are described as narrow and may not be soundproof, which could be a disturbance. Larger families or those with older children might find the accommodations less suitable. A few reviews noted limitations in the variety of family room types and facilities. Additionally, the provided room service may not meet expectations consistently with reports of irregular supply of essentials like water and soap.
The breakfast offerings, while repetitive, are considered adequate, though they lack diversity, which might be a point of contention for some families. The hotel's three-star rating and its family-friendly atmosphere could appeal to those planning a stay with younger children, though larger families might require more space and better soundproofing to fully enjoy their stay.
3 Star
TS Gold Otel offers accommodations that align with a three-star rating, featuring facilities and services deemed acceptable for this category. Cleanliness is noted as acceptable and the hotel provides reasonable value for the price. Although it is not up to a five-star standard and comes across as fairly simple and ordinary, it still serves its purpose well for a three-star establishment. The hotel's service and hospitality have been highlighted positively with some guests even suggesting that these aspects deserve more than three stars. However, logistical aspects such as having only one lift for all floors can be seen as a drawback. Overall, TS Gold Otel stands as a modest yet commendable choice for travelers seeking three-star accommodations.
Honeymoon
TS Gold Otel has garnered positive feedback for its facilities and services tailored to honeymooners. Guests appreciated the availability of honeymoon suites, which are specifically prepared for newlyweds. While one review highlighted older and used furniture as a downside, many others found the rooms excellent and very comfortable. The honeymoon suite, in particular, was praised for its sea view and in-room bathtub, creating a romantic ambiance. Several guests mentioned enjoying a nice romantic meal and expressed intentions to return with some marking their second visit or holiday at the hotel. Overall, the accommodations and setting seem to be well-suited for couples looking to celebrate special moments.
No, TS Gold Otel doesn't have any pool.
No, a spa isn't available at TS Gold Otel.
No, TS Gold Otel doesn't allow dogs.
Yes, parking facilities are available at TS Gold Otel.