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Summary of reviewsBergresort Gerlitzen by ALPS RESORTS is celebrated for its stunning mountain location at an altitude of 1,500 meters, offering direct ski-in/ski-out access and breathtaking views of the surrounding Alps. Guests frequently commend the serene, picturesque setting as ideal for family retreats and nature enthusiasts, seamlessly combining relaxation with adventure. The modern accommodations are praised for their comfort, cleanliness, and spaciousness, often featuring balconies with lounge furniture for guests to enjoy the alpine scenery.
The resort's breakfast experience is highly regarded, offering a plentiful and diverse selection that delights guests with its quality and flavors. Staff are noted for their attentiveness and efficiency, ensuring a well-stocked buffet that caters to a range of tastes. While some suggest more variety would enhance the experience further, the breakfast remains a noteworthy aspect of the stay.
Though dining experiences receive mixed reviews, the food quality is generally appreciated, with requests for more menu diversity and improved value alignment. The resort doesn't rely internally for dining options, which can lead to some logistical inconveniences, yet the staff's friendly service mitigates these issues.
The facilities—such as the pool, sauna, and fitness center—maintain high cleanliness standards, enhancing the overall guest experience despite the pool's moderate size. The staff's warmth and dedication are frequently highlighted, enhancing the welcoming atmosphere and contributing to the resort's appeal as a family-friendly destination.
Parking options are varied and convenient, though improvements in garage space and cleanliness could enhance guest satisfaction. The resort's prime location supports skiing, hiking, and exploration, reinforcing its reputation as a top choice for outdoor enthusiasts. Overall, the combination of exceptional location, quality accommodations, and attentive service makes Bergresort Gerlitzen a recommended getaway for those seeking both adventure and tranquility in the Austrian Alps. Show more
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Apartment near Ski Resorts
Located on Kanzelhöhe, this aparthotel provides excellent access to the Gerlitzen ski area. Guests can enjoy the convenience of apartment-style accommodations with close proximity to the slopes and lifts.
Apartment with Free Wi-Fi
This aparthotel offers free Wi-Fi, allowing guests to stay connected. The location at Kanzelhöhe provides beautiful views, and the free Wi-Fi adds to the convenience.
Apartment with Parking
Located on the Gerlitzen Alpe, this resort provides free parking for guests. An underground garage is available, offering protected parking. Bus parking is also possible during the winter season.
Apartment with Indoor Pool
This resort includes a spacious indoor pool as part of its pampering wellness area, which also features saunas and steam baths. A children's pool is available, catering to families.
Luxury Apartment
Apartment Taking Steps Towards Sustainability
Apartment for Honeymoon
Dog Friendly Apartment
Romantic Apartment
Apartment with Swimming Pool
Heated Pool Indoor Pool
Apartment with Heated Pool
Room Types
Apartment with one bedroomThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and an oven. Boasting a balcony, this apartment also features a tea and coffee maker, a dining area and a TV. The unit has 2 beds.
Apartment with two bedroomsThis spacious apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and an oven. Featuring a balcony, this apartment also provides a tea and coffee maker, a dining area and a TV. The unit offers 3 beds.
Guest Reviews
9.0
Excellent
Location
Nestled at an impressive altitude of 1,500 meters, Bergresort Gerlitzen by ALPS RESORTS offers a truly remarkable mountain getaway. The location is a genuine highlight, providing seamless access to skiing with its ski-in/ski-out arrangement, conveniently positioned near the ski slopes. Just a few minutes’ walk to the lifts, the resort transforms a ski trip into a sheer delight, with optimal proximity to the ski school and winter hiking trails. Its extraordinary placement offers breathtaking views of the mountains, accentuating the serene, tranquil atmosphere of its surroundings.
The resort's environment is beautifully scenic, with fresh alpine air and a lush green landscape that contributes to the peaceful experience. Visitors also praise the resort’s clean and comfortable accommodations, featuring spacious modern apartments that often come with balconies equipped with lounge furniture, perfect for soaking in the stunning view.
Guests appreciate the tranquil setting in this mountain haven, making it an ideal retreat for families looking to vacation amidst nature. The property effectively combines leisurely comfort with ample outdoor opportunities, offering convenient access to skiing areas and trails. With its fantastic location, friendly staff, and idyllic surroundings, Bergresort Gerlitzen is perfect for those seeking relaxation and adventure in the Alps.
Breakfast
At Bergresort Gerlitzen by ALPS RESORTS, the breakfast experience has received largely positive feedback from guests. The breakfast offerings are often described as excellent, with a wide and varied selection that caters to diverse tastes. Guests appreciate the quality of the ingredients, including fresh cold cuts, a vast array of bread, and dried fruits. The buffet setup seems to ensure that everything guests' hearts desire is available, and the attentive staff reflexively replenishes items as needed.
Reviewers frequently highlight the genuine Austrian quality of the breakfast, noting its delicious and rich flavors. There are repeated mentions of breakfast being plentiful and superbly curated to ensure ample choice, providing a satisfying start to the day.
However, some guests have pointed out areas for improvement. While vegetarians might find the breakfast options a bit challenging, others note a need for more variety, as the menu's rotation could be more frequent. Occasional comments indicate that during busy times, the breakfast buffet can be somewhat depleted, highlighting a need for additional staffing to prevent shortages.
Overall, despite minor drawbacks, the breakfast at Bergresort Gerlitzen receives strong endorsements for its quality, variety, and the friendly service of the staff, making it a notable aspect of the guest experience.
Dinner
The dining experience at Bergresort Gerlitzen by ALPS RESORTS has received a mix of feedback from guests. On the positive side, the resort offers good culinary options with really good cuisine for dinner, which many guests appreciated. However, there are several areas where guests believe improvements could be made.
Notably, the restaurant does not belong to the hotel, which may contribute to a misalignment in the price-performance ratio, as some feel the dinner prices, especially the buffet's cost, are on the higher side. The dinner menu's selection is somewhat limited, with suggestions for a more extensive range of dishes to enhance the dining experience. This limited diversity could be due to the restaurant's availability and the fact that it remains closed on Mondays and Tuesdays, which might affect dining options for guests staying during this period.
Moreover, guests have mentioned a lack of dishware and a limited selection of vegetables at breakfast, noting only sliced cucumber and bell pepper. Additionally, dining at the restaurant cannot be charged to the room, which may inconvenience some guests.
Overall, while the quality of the food is commendable, Bergresort Gerlitzen by ALPS RESORTS could benefit from broadening their menu and aligning their offerings more closely with guest expectations regarding value.
Rooms
Nestled at an elevation of 1,500 meters, Bergresort Gerlitzen by ALPS RESORTS boasts a prime location surrounded by a serene forest landscape. The resort offers modern holiday apartments that are consistently praised for their comfort and cleanliness. Guests appreciate the contemporary design and superior furnishings, ensuring a comfortable stay enriched by spacious and well-maintained accommodations. Many apartments feature balconies equipped with lounge furniture, offering a quiet retreat to enjoy the surrounding natural beauty.
The thoughtful provision of high-quality kitchen equipment, including Victorinox knives and De’Longhi coffee machines, caters well to families and those who prefer self-catering. Adding to the allure is the proximity to attractions such as a kids' bike park, making it an excellent choice for family vacations. The resort further enhances the guests' experience with facilities like a pool, a fitness center, and table tennis, along with the convenience of underground parking.
Following recent renovations, the resort is now characterized by its like-new appearance, with rooms that are both aesthetically pleasing and functional. An attentive kitchen team ensures that guests' dining needs are met with a smile. The large breakfast buffet is a particular highlight, setting guests up for their day of exploration or relaxation.
Overall, the beautifully arranged, spacious rooms and apartments at Bergresort Gerlitzen offer a warm and inviting atmosphere, making it a fitting choice for travelers who appreciate modern amenities in a tranquil, forested setting.
Cleanliness
Nestled amidst the serene landscapes of Austria, Bergresort Gerlitzen by ALPS RESORTS stands out as a beacon of cleanliness and hospitality. Visitors consistently praise the resort for its pristine environment, noting that cleanliness is a key feature of their stay. Rooms and apartments are described as extremely clean and well-kept, offering spacious and comfortable accommodations that cater excellently to families seeking a mountain retreat. The beautiful, modern structure of the resort complements the impeccable cleanliness, providing an inviting space that is both cozy and well-equipped.
The resort impresses with new and modern facilities, ensuring a comfortable experience for all guests. The cleanliness extends beyond the individual accommodations, enveloping the entire property, including its lovely pool area. Guests also highlight the friendly and hospitable staff, who contribute to the welcoming atmosphere of the resort. The surrounding forest adds a layer of tranquility, making it an ideal location for nature lovers and those looking to unwind in a clean, well-maintained environment.
Staff
Nestled in a picturesque setting, Bergresort Gerlitzen by ALPS RESORTS offers an experience largely defined by the warmth and friendliness of its staff. The team consistently demonstrates professionalism and amiability, ensuring that guests feel welcome and well-tended throughout their stay. Notable mentions highlight an accommodating and polite demeanor from every staff member, with an emphasis on their effort to provide excellent service. Guests particularly appreciate the friendliness and helpfulness displayed across all departments, from the attentive kitchen team to the supportive reception.
The resort is also noted for being both dog-friendly and exceptionally clean, adding to its appeal as a tranquil retreat. While occasional language barriers are noted, the staff's dedication to making the stay enjoyable is clear, even when language proficiency falls short. With a great breakfast selection that caters to diverse tastes and consistently tidy accommodations, Bergresort Gerlitzen stands out as a destination blessed with a genuinely caring and diligent team, committed to enhancing the overall guest experience.
Pool
At Bergresort Gerlitzen, the pool area provides great amenities alongside a well-rated sauna and gym. Guests frequently commend the overall cleanliness and upkeep of these facilities. Although the pool is relatively small and shallow, it is particularly suited for children and teenagers, making it a family-friendly option. The temperature of the water tends to be on the cooler side, which some guests find refreshing, while others suggest better heating could enhance the experience. The pool operates from 10 AM and closes by 9 PM, offering ample opportunity for relaxation throughout the day. Despite its size, the pool contributes to the resort's charming atmosphere and complements the amazing location, with an indoor pool and fitness room that are often recommended by visitors.
Parking
Bergresort Gerlitzen by ALPS RESORTS offers varied parking options to accommodate guests' needs. The resort provides both outdoor parking and a spacious underground garage, ensuring the vehicle remains protected from inclement weather. While the garage is described as solid and good overall, there are concerns about the tightness of parking spaces, which may be challenging for larger or modern vehicles. Despite these limitations, the covered parking is a convenient feature, especially for those accessing the ski slopes. The underground garage could benefit from regular cleaning, but with options available, there is likely a suitable parking solution for all guests.
Ski
Bergresort Gerlitzen by ALPS RESORTS boasts an enviable location for ski enthusiasts, offering seamless ski-in ski-out access that allows visitors to ski directly to and from the hotel. This convenience is a major highlight, making it a perfect base for those looking to maximize their time on the slopes. The resort is situated just a few minutes from the nearest ski slopes and lifts, ensuring that guests can quickly and easily reach the mountain trails.
Beyond skiing, the resort's location is equally ideal for hiking and exploring the surrounding nature. Nestled amidst forests and beautiful landscapes, it provides stunning views and ample opportunities for walks and adventures into the great outdoors. The hotel serves as an excellent starting point for a range of activities, whether one is interested in skiing, hiking, or simply enjoying the tranquility of the natural environment.
Yes, Bergresort Gerlitzen by ALPS RESORTS has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Bergresort Gerlitzen by ALPS RESORTS.
Yes, Bergresort Gerlitzen by ALPS RESORTS welcomes dogs.
Yes, parking facilities are available at Bergresort Gerlitzen by ALPS RESORTS.
No, Bergresort Gerlitzen by ALPS RESORTS doesn't have a gym.