Italian Palace Hotel Rede Carlton

Tres Coracoes -21.68751200, -45.26093500 , Avenida Rei Pelé, 1009 (Show on Map)
7.5
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Italian Palace Hotel Rede Carlton in Três Corações, MG, is notably well-received for its prime location, offering guests convenient access to local restaurants, supermarkets, and the city center. The hotel is praised for its competitive cost-benefit ratio, and the polite, attentive staff consistently contributes to an enjoyable experience, with individuals like Nadia and Milena earning special commendations.

Guests frequently highlight the hotel’s cleanliness and comfort. The rooms, although varying in size and sometimes in need of renovation, are generally spacious and well-maintained, often featuring balconies with city views. Some facilities might be outdated, but the professional service and welcoming atmosphere bolster overall satisfaction. The breakfast is a standout feature, frequently described as varied and delicious, with a wide range of options that cater to different tastes.

The hotel meets the needs of its visitors with free Wi-Fi and parking facilities, though both features receive mixed feedback. Wi-Fi connectivity is generally reliable, but improvements are suggested. Parking is convenient but limited, often requiring better management during peak periods.

Families find suitable accommodations at the hotel, with rooms designed to provide comfort and space. While improvements could enhance the overall family experience, such as better handling of room logistics, the hotel manages to cater to larger groups effectively.

Though issues with bed configuration, such as gaps between mattresses, are mentioned, the beds are often considered comfortable, complemented by clean bedding.

Overall, the Italian Palace Hotel Rede Carlton, operating at a solid three-star level, excels through its staff's hospitality, cleanliness, and prime location. These aspects contribute to guests' willingness to return, making it a worthy choice for travelers seeking a convenient and pleasant stay in the Três Corações area.
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3-Star Hotel

Room Types
Suite with Balcony This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony with city views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 3 beds.

Standard Double Room with Fan This double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Standard Twin Room This twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Deluxe Double or Twin Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Deluxe Twin Room This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Luxury Triple Room This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Suite The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. Boasting a balcony with city views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.

Guest Reviews
7.5
Good
Location
Italian Palace Hotel Rede Carlton boasts an enviable location in Três Corações, MG, that guests consistently praise. Situated close to the city center and conveniently near the main avenue, it provides easy access to restaurants and supermarkets, making it ideal for those continuing their journey or simply exploring the local area. The hotel offers a peaceful and cozy atmosphere, with spacious rooms and ample parking available, although it's noted that parking can get crowded at night.

Guests frequently highlight the excellent cost-benefit ratio and satisfaction with the polite staff. Many reviews commend Nadia, an employee known for her exceptional service, illustrating the welcoming and attentive nature of the hotel's team. Cleanliness and comfort are recurring positives, paired with a satisfying breakfast spread. While the physical structure might need some maintenance, the overall experience supported by professional service and good amenities leaves a positive impression on visitors. The Italian Palace Hotel Rede Carlton stands out as a well-located choice for travelers seeking both convenience and comfort in Três Corações.

Breakfast
Visitors to the Italian Palace Hotel Rede Carlton in Três Corações consistently praise the breakfast offerings at this establishment, which prove to be a highlight of many guest experiences. The breakfast is frequently described as varied, ample, and delicious, featuring an appealing array of options that cater to a broad range of tastes. Guests appreciate the freshness and quality of the food provided, with particular mentions of well-served items such as cakes, breads, cheeses, juices, and fruits.

While several guests find the breakfast experience to be wonderful or exceptional, there are occasional suggestions for improvements, such as enhancing the fruit selection or offering local specialties like Minas cheese more consistently. Despite these minor notes, the general consensus reveals that the breakfast often exceeds expectations compared to other regional hotels.

The attentive and polite staff further contribute to an enjoyable breakfast atmosphere, ensuring a clean and comfortable dining area that enhances the overall stay. Although there are isolated remarks about the simplicity and routine nature of the breakfast, the vast majority of reviews commend its variety and suggest it as a notable reason to choose this hotel for a stay in the region.

Rooms
The Italian Palace Hotel Rede Carlton offers a mixed experience for travelers, with a blend of positive and more challenging aspects. Guests frequently praise the cleanliness and coziness of the rooms, noting that they are well-maintained with a fresh smell and organized spaces. The accommodations are generally spacious, and many rooms include nice amenities such as balconies with city views and breakfast, which is often highlighted as excellent and varied.

However, some guests report issues that could impact comfort, such as outdated facilities and bathrooms in need of renovation. While some rooms are described as large and clean, others are said to be smaller and simpler, sometimes lacking essential amenities like air conditioning, fans, or countertops. Noise from the highway or pigeons on awnings has occasionally been cited as bothersome, along with reports of noisy air conditioning and limited sound insulation.

The bedding situation accounts for mixed reviews, with some guests mentioning comfortable and clean mattresses while others note issues like mattresses with gaps in the middle or worn-out sheets. Bathroom facilities, too, garner a spectrum of feedback, with some showers functioning well and others lacking temperature regulation or suffering from low water pressure. There's mention of broken toiletries and missing items as part of the hotel's aging infrastructure.

Guests often compliment the staff's attentiveness and polite service, emphasizing the helpful reception employees who enhance guest experiences. While there are mentions of inconveniences such as issues with the shower, dust on balconies, and accessibility challenges within the hotel, other guests have their stays uplifted by room upgrades and the accommodating nature of staff when issues arise.

Italian Palace Hotel Rede Carlton has many strengths, particularly in the areas of cleanliness, breakfast quality, and service, but could benefit from more consistent updates and maintenance to fully meet the expectations of all its visitors.

Beds
The reviews for Italian Palace Hotel Rede Carlton paint a mixed picture regarding the quality of the beds. Many guests praise the comfort of the beds, describing them as comfortable and complemented by clean sheets, contributing to a good night's sleep. On the other hand, a recurring issue is the configuration of double beds, which are often two single mattresses pushed together. This setup frequently results in a gap or dip down the middle, detracting from the overall comfort. The age and softness of some mattresses have led to complaints about sagging and lack of support. Additionally, issues with the bedding, such as small sheets and inadequate coverage, have been noted. Despite these drawbacks, the beds' comfort paired with the quality of the breakfast and attentive staff seem to enhance the overall guest experience, providing some balance to the bed-related concerns.

Cleanliness
Italian Palace Hotel Rede Carlton is often praised for its cleanliness across various reviews, which frequently highlight the hotel's tidy and organized environment. Many guests have noted the rooms as being clean and cozy, reflecting a positive impression of the hotel’s efforts to maintain a neat accommodation. The overall internal cleanliness is highly appreciated, with several guests mentioning impeccable standards and satisfactory service from the attentive staff.

The hotel's bathroom and room cleanliness generally receive commendations, contributing to its reputation as a clean place suitable for a comfortable stay. Guests often describe the hotel environment as very clean, with hygiene items readily available, making for a pleasant experience.

However, there are instances where improvements in cleanliness standards have been suggested, particularly regarding room and bathroom maintenance. Some guests have experienced issues with stained bedding and remnants left in the bathrooms, indicating a need for more thorough cleaning. Despite these isolated cases, the consistent praise for the attentive staff and service, combined with the hotel's clean accommodations, contributes positively to its reputation.

The hotel’s location enhances its appeal alongside cleanliness, complementing the overall stay experience by offering easy access to local attractions and amenities. While some maintenance concerns exist, the general consensus among guests points to a well-kept hotel with attentive service and cleanliness at its core.

Staff
The reviews for Italian Palace Hotel Rede Carlton highlight a predominantly positive experience with the hotel's staff, characterized by attentiveness, politeness, and friendliness. Guests frequently express their appreciation for the team's willingness to assist and provide excellent service, enhancing the overall hospitality experience. Key individuals such as Nadia and Milena receive special mentions for their remarkable service and professionalism, contributing to an environment where guests feel well taken care of. The reception staff are consistently noted for being extremely helpful, making interactions smooth and welcoming. Moreover, the staff in the restaurant and other service areas maintain a high level of attention and cordiality, further complementing the positive guest experience. Despite a few isolated incidents of negative interactions, the overall sentiment regarding the staff's service remains overwhelmingly positive, with their kindness often compensating for minor challenges. Additionally, the hotel's service extends beyond typical duties, with staff showing readiness to address queries and share information about the city. With excellent service as a recurring theme in reviews, guests are encouraged by their experiences with the attentively managed and friendly team throughout their stay.

Wi-Fi
The Wi-Fi experience at Italian Palace Hotel Rede Carlton receives a mixed reception from guests. Many have found the Wi-Fi to be reliable and efficient, with some describing it as working very well throughout the hotel. Others appreciated the free access to the internet, noting that it provided a good connection overall. However, some guests did encounter challenges, including intermittent connectivity issues and unstable signals, which sometimes disrupted their browsing experience. While the internet quality appears to vary, those with less demanding needs might find it adequately satisfactory. Nevertheless, recurring feedback suggests that improvements could enhance the guest experience.

Parking
The 'Italian Palace Hotel Rede Carlton' offers parking facilities that have received mixed feedback from its guests. Many appreciated the option of free parking, noting its convenience and safety. However, the parking lot itself is described as very small, with limited spaces that struggle to accommodate all guests, especially when the hotel is at full capacity. At times, the rotating system means parking is competitive and crowded, particularly at night, which leaves some guests needing to park on the street. The outdoor parking has been highlighted positively by some visitors, but it's clear that improvements are needed to manage the demand and provide a more organized experience for all. Overall, while the feature of free parking is appreciated, guests have noted a need for expansion and better management of the available spaces to enhance their stay.

Family
Italian Palace Hotel Rede Carlton offers a range of accommodations that can be well-suited for families. The availability of adjoining rooms provides a convenient option for families looking to stay close together, accommodating larger family groups comfortably, as evidenced by a family of 12 who enjoyed their stay. The family room, such as Room 301, is equipped with a double bed and two single beds, offering enough space for family members to stay comfortably.

However, there are areas where improvements could enhance the guest experience, particularly for those traveling with children. Parents noted logistical issues, such as the positioning of twin beds without headboards, which may be inconvenient for some guests. Moreover, there were concerns regarding cleanliness and discomfort, as well as instances of inadequate room facilities like the lack of air conditioning or a fan. Some guests reported lapses in privacy and service, indicating that staff training around hotel protocol could be improved to avoid similar experiences in the future.

Overall, while Italian Palace Hotel has certain practical accommodations for families, addressing these specific issues could significantly elevate the stay for families seeking a comfortable and stress-free visit.

3 Star
Italian Palace Hotel Rede Carlton offers a commendable experience, particularly when one considers its cost-benefit ratio. Its great location further enhances its appeal for those looking for convenience. Guests frequently express their willingness to return, appreciating the value offered for the price. Despite being reminiscent of a three-star hotel, the establishment boasts a level of cleanliness and service that some might consider worthy of four stars.

While the hotel may require renovations due to its aging infrastructure, these aspects are reflective of the general conditions in the region rather than isolated to the hotel itself. The facilities are simple, but the friendly and attentive staff, alongside the excellent service from the receptionists, contribute positively to the overall experience. Breakfast is notably a highlight, receiving high praise from guests. In summary, Italian Palace Hotel Rede Carlton makes for a solid choice in its category, with its strengths lying in its service, location, and overall value proposition.


No, Italian Palace Hotel Rede Carlton doesn't have any pool.

No, a spa isn't available at Italian Palace Hotel Rede Carlton.

Yes, Italian Palace Hotel Rede Carlton welcomes dogs.

Yes, parking facilities are available at Italian Palace Hotel Rede Carlton.

Yes, Italian Palace Hotel Rede Carlton has a gym.

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