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Summary of reviewsRafa's Pousada Encantos de Minas is widely appreciated for its strategic location, offering guests easy access to local bars, restaurants, and attractions while maintaining a quiet and clean setting. The pet-friendly environment and attentive staff further enhance the experience, making it an ideal spot for travelers, especially those with vehicles due to its proximity to the highway and central areas. Guests frequently highlight the pousada's excellent cost-benefit and cozy accommodations.
The breakfast provided at Rafa's Pousada receives favorable reviews, often described as delicious, well-served, and aligning with the value of the stay. While some guests suggest improvements, such as a better fruit selection, the overall impression is positive, bolstered by a welcoming atmosphere and excellent service.
Rooms at the pousada are noted for their spaciousness and cleanliness, with a rustic and charming decor that adds to the intimate experience. Guests appreciate the comfortable beds and effective air conditioning, although some minor issues like a musty smell and limited electrical outlets are mentioned. Despite these, the overall room experience contributes positively to a guest's stay.
Cleanliness throughout the hotel is a strong point, with the majority of feedback reflecting satisfaction with the pristine conditions of rooms, linens, and towels. The staff's excellent service enhances the clean and comfortable environment, making for an inviting and serene atmosphere. Occasional comments suggest minor areas for improvement, such as ensuring all facilities meet the high cleanliness standards consistently.
The staff at Rafa's Pousada are consistently praised for their friendliness, attentiveness, and proactive service, particularly noting the warm reception from Jeidson and Héber. This outstanding service contributes significantly to the hotel’s charm and makes it a commendable choice for travelers.
The pool is generally enjoyed by guests for its intimate setting, although maintenance is key. When well-kept, it offers a refreshing retreat. Some guests have encountered issues such as algae, indicating a need for consistent upkeep to maintain the area’s appeal.
The beds offer a mixed experience, with some guests finding them very comfortable, while others note issues with mattress firmness and spring wear. Despite this, the spacious and comfortable rooms generally leave a positive impression, contributing to a satisfying stay overall. Show more
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Categories
Dog Friendly Inn
Inn with Swimming Pool
Outdoor Pool
Inn with Parking
Accessible Inn
Inn with Outdoor Pool
Room Types
Deluxe Family SuiteThe pool with a view is a top feature of this family room. This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 3 beds.
Luxury Triple RoomThe pool with a view is a top feature of this triple room. This air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Deluxe SuiteThis suite features a pool with a view. Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower. Featuring a terrace with garden views, this suite also features a minibar and a flat-screen TV with cable channels. The unit has 1 bed.
Standard Double SuiteThe unit has 2 beds.
Guest Reviews
Location
Rafa's Pousada Encantos de Minas consistently receives praise for its strategic location, which is highlighted as a significant advantage in guest reviews. Many appreciate its proximity to bars, restaurants, and tourist attractions like Villa Container, which are easily accessible on foot. The pousada is described as being in a quiet and clean area, making it an ideal spot for a peaceful stay despite being slightly removed from the city center. This location is noted for providing excellent cost-benefit, especially for those with a car, as it offers easy access to the highway and central areas. Guests frequently value the pet-friendly environment and commend the attentive and polite staff. The accommodations are characterized as simple yet comfortable, with a focus on cleanliness and a cozy atmosphere, contributing to a satisfying overall experience.
Breakfast
The breakfast experience at Rafa's Pousada Encantos de Minas garners predominantly positive feedback from guests. Many appreciate it as good, with some calling it wonderful, delicious, and amazing. The variety often appeals to visitors, with several noting that it is well-served, tasty, and aligns well with the value of their stay. Despite some opinions that the breakfast lacks extensive variety, it is often described as simple, sufficient, and with a homemade flavor that guests find endearing. A few reviewers mention areas for improvement, such as better fruit selection and quicker replenishment of items. Overall, the breakfast contributes positively to the stay, supported by excellent service and a welcoming atmosphere.
Rooms
Rafa's Pousada Encantos de Minas offers spacious and well-equipped rooms that prioritize comfort and cleanliness. Guests repeatedly mention the size of the rooms as a standout feature, with ample space to relax and unwind. The accommodations are described as being very clean and organized, contributing to a comfortable atmosphere where guests feel at ease. Beds are noted for their comfort, and the rooms generally feature good air conditioning, ensuring a pleasant stay regardless of the external temperatures.
The decor follows a rustic, intimate style, adding charm to the hotel experience. Rooms boast lovely views, particularly of the garden and pool area, providing a serene backdrop for guests to enjoy. The attentive and polite staff enhance the experience by maintaining cleanliness and organization throughout the hotel.
While the hotel receives praise for its spaciousness and comfort, there are some minor concerns. A musty smell in certain rooms and limited availability of electrical outlets are noted drawbacks. The bathrooms require attention, with reports of faulty flushes, strong drain odors, and issues with shower shelves. Despite these drawbacks, guests generally appreciate the large, clean, and comfortable rooms, highlighting the overall positive experience at the pousada.
Beds
Rafa's Pousada Encantos de Minas offers a mixed experience regarding its bedding, which may be an important consideration for travelers seeking comfort. While some guests have found the beds and pillows to be super comfortable or very comfortable, others have noted issues such as hard or sagging mattresses. There are also mentions of regular spring mattresses and pillows that could use improvement, with some guests finding them hard or uncomfortable. The overall size of the beds is typical, but specific complaints include thin mattresses and beds with worn-out springs. Despite these mixed reviews about the beds, the rooms themselves are praised for being spacious, bright, and comfortable, contributing to a pleasant stay.
Cleanliness
Rafa's Pousada Encantos de Minas receives a majority of positive feedback concerning its cleanliness, with many guests emphasizing its consistently clean environment across all areas, including rooms, linens, and towels. The hotel prides itself on maintaining high standards of hygiene, contributing to an overall cozy and pleasant ambiance. Visitors often appreciate the excellent service provided by well-trained staff, which complements the immaculate facilities and makes for a comfortable stay. The pool is noted for its cleanliness, adding to the appeal of the outdoor spaces.
However, there are occasional comments from some guests mentioning minor issues such as cleanliness lapses and outdated items like stained towels, which suggest room for improvement. Despite these isolated incidents, the general consensus reflects positively on the cleanliness, positioning the pousada as a clean, comfortable spot that offers great value for money. Overall, the atmosphere is inviting, characterized by a peaceful environment that assures guests a serene visit.
Staff
Visitors to Rafa's Pousada Encantos de Minas are greeted by a team that excels in friendliness, attentiveness, and politeness across all areas of the hotel. The reception staff, particularly Jeidson and Héber, stand out for their cheerful and helpful nature, making guests feel genuinely welcomed. The overall service provided by the employees is consistently praised for its excellence, with every interaction characterized by courteousness and prompt attention to guests' needs. The attentiveness of the staff is evident not only in their interactions but also in their proactive approach to maintaining guest satisfaction, such as ensuring that breakfast options are replenished promptly when needed. Guests appreciate the pleasant and accommodating demeanor of the employees, which complements the good facilities and fair prices offered by the hotel. Overall, the warmth and helpfulness of the staff contribute significantly to the positive experience of staying at Rafa's Pousada Encantos de Minas, making it a commendable choice for travelers.
Pool
Rafa's Pousada Encantos de Minas offers a swimming pool that is generally enjoyed by guests, especially during the warm summer months when its refreshing waters provide a delightful respite. The pool is described as small, offering an intimate setting that is particularly great for families with children. When well-maintained, the pool can be a clean and pleasant area for guests to spend their time. However, reviews indicate that the upkeep of the pool is inconsistent, with some guests encountering issues such as green algae or dirt, making it occasionally unusable. While some visitors have appreciated their pool experience, there are instances where the pool's maintenance could be improved to ensure that it consistently meets the high standards expected by all guests.
Yes, Rafa's Pousada Encantos de Minas has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Rafa's Pousada Encantos de Minas.
Yes, Rafa's Pousada Encantos de Minas welcomes dogs.
Yes, parking facilities are available at Rafa's Pousada Encantos de Minas.
No, Rafa's Pousada Encantos de Minas doesn't have a gym.