Holiday Inn Express & Suites - Trois Rivieres Ouest by IHG
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Summary of reviewsHoliday Inn Express & Suites - Trois Rivieres Ouest by IHG, is widely praised for its strategic location, which offers convenience and accessibility for travelers between Montreal and Quebec City. Situated near major highways yet maintaining a serene atmosphere, guests appreciate the easy access to essential amenities and downtown Trois-Rivières. The hotel's modern, spacious and clean rooms, equipped with excellent Wi-Fi and stylish decor, cater well to both leisure and business travelers seeking comfort and convenience.
The breakfast service at this hotel stands out for its quality and variety, featuring a range of hot and cold options, including freshly made pancakes and bacon. The dining area is noted for its cleanliness and pleasant vibe, although occasional crowding and repetitive menu items were mentioned by some guests. Overall, the breakfast is highly regarded.
Cleanliness is a top priority at this hotel with both rooms and public areas meticulously maintained. Guests often commend the spotless, well-organized rooms and the high standards of housekeeping. The friendly, professional staff further enhance the guest experience with their courteous and helpful demeanor.
The gym, while small, is appreciated for its modern equipment and cleanliness, though some guests suggested improvements such as more space and better maintenance of the machines. The indoor pool also receives positive remarks for its cleanliness and appeal, especially for families, despite occasional complaints about the water temperature.
Beds and bedding at the hotel are frequently praised for their comfort, contributing to a restful stay. The variety of bed options and soundproofed rooms further ensure a relaxed and peaceful environment.
Despite some mixed feedback, such as on Wi-Fi reliability, occasional noise and minor maintenance issues, the overall sentiment towards Holiday Inn Express & Suites - Trois Rivieres Ouest remains positive. The combination of modern, clean accommodations, helpful staff and convenient location makes it a reliable and recommended choice for travelers in Eastern Canada.
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The breakfast service at this hotel stands out for its quality and variety, featuring a range of hot and cold options, including freshly made pancakes and bacon. The dining area is noted for its cleanliness and pleasant vibe, although occasional crowding and repetitive menu items were mentioned by some guests. Overall, the breakfast is highly regarded.
Cleanliness is a top priority at this hotel with both rooms and public areas meticulously maintained. Guests often commend the spotless, well-organized rooms and the high standards of housekeeping. The friendly, professional staff further enhance the guest experience with their courteous and helpful demeanor.
The gym, while small, is appreciated for its modern equipment and cleanliness, though some guests suggested improvements such as more space and better maintenance of the machines. The indoor pool also receives positive remarks for its cleanliness and appeal, especially for families, despite occasional complaints about the water temperature.
Beds and bedding at the hotel are frequently praised for their comfort, contributing to a restful stay. The variety of bed options and soundproofed rooms further ensure a relaxed and peaceful environment.
Despite some mixed feedback, such as on Wi-Fi reliability, occasional noise and minor maintenance issues, the overall sentiment towards Holiday Inn Express & Suites - Trois Rivieres Ouest remains positive. The combination of modern, clean accommodations, helpful staff and convenient location makes it a reliable and recommended choice for travelers in Eastern Canada.
Hotel with EV Charging Stations
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Name of the pool: main pool
Location of the pool: Indoor pool
Is it a pool of special type?
Show more... Heated pool
Business Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
About Holiday Inn Express & Suites - Trois Rivieres Ouest by IHG
License: 297334
Guest Reviews
Location
A notable advantage of this hotel is its closeness to the essential amenities of Trois-Rivières, including local grocery stores and ample parking space. Many guests appreciated the quick access to Highway 55 and found it straightforward to reach the hotel from Highway 40.
While some visitors mentioned the challenge of navigating roundabouts and the somewhat unclear road signs, the majority lauded the ease of highway access. The location strikes a balance, being a short drive from downtown Trois-Rivières and its vibrant attractions, yet removed from the hustle and bustle, offering a quiet, restful environment.
The hotel's new rooms, excellent Wi-Fi and overall cleanliness contribute to its appeal. Ideal for both short stops and extended stays, the Holiday Inn Express & Suites - Trois Rivieres Ouest caters well to both leisure and business travelers seeking comfort and convenience in a well-situated locale.
Breakfast
The breakfast service is characterized as efficient and friendly with the dining area being noted as clean and pleasant, ensuring a comfortable mealtime. Special options like gluten-free bread are available, catering to various dietary needs. Additionally, the free breakfast feature is frequently mentioned as a valuable amenity, enhancing the overall experience.
However, some reviews mention areas for improvement, such as occasional crowding leading to longer wait times and limited or repetitive menu choices over consecutive days. Issues like overcooked eggs and lukewarm hot dishes are also noted by a few guests. Despite these occasional shortcomings, the consensus remains positive with many considering it one of the best breakfast offerings in the area.
Overall, the breakfast at this Holiday Inn Express & Suites is well-regarded, thanks largely to its variety, quality and generous portions, alongside courteous service and a well-maintained dining environment.
Rooms
Reviews frequently mention the rooms' modernity with everything looking new and well-maintained. Additional features like efficient WiFi, ample natural light and thoughtful furnishings such as sofa beds and separate seating areas also earn praise. The quiet, soundproofed environment provides a sanctuary for relaxation despite the hotel's proximity to the highway.
The dining experience is consistently noted for cleanliness and simplicity, complementing the comfortable accommodations with a satisfactory breakfast offering.
Nonetheless, minor issues like room readiness delays, insufficient parking and occasional maintenance concerns are mentioned. Despite these, the overwhelming sentiment is that Holiday Inn Express & Suites offers clean, comfortable and spacious rooms that meet high standards, ensuring a reliable and pleasant stay.
Beds
Rooms themselves are kept clean, bright and soundproof, ensuring a peaceful stay. The hotel also provides a variety of bed options, including king-size beds and double sofa beds, although some guests found the sofa beds less comfortable. Pillows are often highlighted for their comfort, adding to the overall satisfaction. The hotel staff maintains high cleanliness standards, creating a fresh and inviting environment.
Overall, the hotel excels in offering a comfortable and relaxed atmosphere with beds and bedding receiving particular commendation from visitors. The combination of clean accommodations and comfortable sleeping arrangements makes this hotel a recommended choice for travelers.
Cleanliness
The facilities, including the pool and dining areas, uphold the hotel’s reputation for cleanliness and comfort. Public areas and the overall premises are frequently cleaned, creating a welcoming and fresh environment for all guests. The property stands out with an exemplary approach to cleanliness, ensuring a clean, quiet and comfortable stay. The professional and courteous staff further enhance the general atmosphere, contributing to the hotel's exemplary state.
Overall, guests find the Holiday Inn Express & Suites in Trois Rivieres Ouest to be an exceptionally clean and modern facility, making it an ideal choice for travelers who highly value cleanliness and comfort.
Staff
Wi-Fi
However, there are notable concerns regarding its reliability and security. Multiple reviews mention issues with slow and unstable connectivity, making it unsuitable for tasks that require a steady connection, such as working on laptops. Some guests found the Wi-Fi difficult to access, while others pointed out that the lack of a password raises concerns about security.
In summary, while the Wi-Fi at the hotel is free and can be efficient for light use, issues with speed and stability may pose challenges for more demanding tasks or secure browsing needs.
Gym
Pool
However, the cold temperature of the pool water was a recurring concern among visitors with many suggesting the need for warmer water to enhance the swimming experience. Access to the pool also seemed to be a point of contention with some guests mentioning restrictions and the need for reservations, which could hinder spontaneous use. Despite these limitations, the indoor swimming pool remains a well-liked feature of the hotel, appreciated for its upkeep and the enjoyment it brings to families.
3 Star
Heated Pool
Indoor Pool
Yes, Holiday Inn Express & Suites - Trois Rivieres Ouest by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Holiday Inn Express & Suites - Trois Rivieres Ouest by IHG.
Yes, Holiday Inn Express & Suites - Trois Rivieres Ouest by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites - Trois Rivieres Ouest by IHG.
Yes, Holiday Inn Express & Suites - Trois Rivieres Ouest by IHG has a gym.
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