Best Western Premier de La Poste & Spa
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Summary of reviewsThe Best Western Premier de La Poste & Spa in Troyes garners significant praise for its exceptional qualities, making it a highly recommended destination for travelers. Nestled in the heart of the historic city, the hotel’s location is perfect for exploring the charming old town, medieval streets and key landmarks. It offers convenient access to various restaurants, bars and shops, while providing excellent amenities such as secure parking and a friendly, welcoming staff.
The breakfast experience is notably high-quality with guests appreciating the extensive, fresh and varied buffet. Many highlight the artisanal products, generous portions and the pleasant ambiance of the breakfast room. The presence of gluten-free options and local products further enhance the experience. Despite minor criticisms regarding chaotic mornings or limited hot options, the overall sentiment remains overwhelmingly positive.
While the lack of an on-site restaurant for dinner is seen as a minor drawback, guests commend the staff for their excellent dining recommendations nearby. The rooms are another standout feature, noted for their cleanliness, spaciousness and beautiful decor. Guests particularly enjoy the comfortable beds and modern, well-equipped bathrooms. The suites receive high praise for their charm, spaciousness and thoughtful extras like complimentary drinks and well-stocked minibars.
Cleanliness is a top priority at the hotel with guests consistently describing both rooms and common areas as spotless and well-maintained. The attentive housekeeping staff ensures a pristine environment, contributing to an overall pleasant stay.
The hotel staff receives consistent accolades for their friendliness, attentiveness and professionalism. Guests appreciate the warm reception and efficient service with the team often going above and beyond to ensure a comfortable, enjoyable experience. Specific staff members are frequently mentioned for their exceptional hospitality, adding a personal touch to the stay.
While WiFi quality is mixed with some guests experiencing issues, these are generally resolved quickly by the responsive staff. The spa is a delightful feature offering a relaxing retreat with a variety of luxurious facilities, including a sauna, hammam and sensory showers. Guests appreciate the well-maintained, clean spa environment and the top-notch services provided.
The hotel offers convenient and secure parking options, which guests find satisfactory. The variety of parking facilities, including private garages and off-road options, is appreciated for their cleanliness, security and proximity to the hotel. Electric car charging points are an added convenience.
For families, the hotel provides spacious and comfortable accommodations with thoughtful amenities for children. While some minor drawbacks include smaller showers and limited access to the relaxation area for younger children, the overall experience is highly positive, making it an ideal family getaway.
Finally, the quality of beds is frequently highlighted with guests praising their comfort and the cleanliness of the bedding. This contributes significantly to a restful and enjoyable stay at the Best Western Premier de La Poste & Spa. Overall, the hotel excels in providing a comfortable, clean and welcoming environment, enhanced by its superb location and exceptional staff, making it a favored choice for visitors to Troyes.
Categories
The breakfast experience is notably high-quality with guests appreciating the extensive, fresh and varied buffet. Many highlight the artisanal products, generous portions and the pleasant ambiance of the breakfast room. The presence of gluten-free options and local products further enhance the experience. Despite minor criticisms regarding chaotic mornings or limited hot options, the overall sentiment remains overwhelmingly positive.
While the lack of an on-site restaurant for dinner is seen as a minor drawback, guests commend the staff for their excellent dining recommendations nearby. The rooms are another standout feature, noted for their cleanliness, spaciousness and beautiful decor. Guests particularly enjoy the comfortable beds and modern, well-equipped bathrooms. The suites receive high praise for their charm, spaciousness and thoughtful extras like complimentary drinks and well-stocked minibars.
Cleanliness is a top priority at the hotel with guests consistently describing both rooms and common areas as spotless and well-maintained. The attentive housekeeping staff ensures a pristine environment, contributing to an overall pleasant stay.
The hotel staff receives consistent accolades for their friendliness, attentiveness and professionalism. Guests appreciate the warm reception and efficient service with the team often going above and beyond to ensure a comfortable, enjoyable experience. Specific staff members are frequently mentioned for their exceptional hospitality, adding a personal touch to the stay.
While WiFi quality is mixed with some guests experiencing issues, these are generally resolved quickly by the responsive staff. The spa is a delightful feature offering a relaxing retreat with a variety of luxurious facilities, including a sauna, hammam and sensory showers. Guests appreciate the well-maintained, clean spa environment and the top-notch services provided.
The hotel offers convenient and secure parking options, which guests find satisfactory. The variety of parking facilities, including private garages and off-road options, is appreciated for their cleanliness, security and proximity to the hotel. Electric car charging points are an added convenience.
For families, the hotel provides spacious and comfortable accommodations with thoughtful amenities for children. While some minor drawbacks include smaller showers and limited access to the relaxation area for younger children, the overall experience is highly positive, making it an ideal family getaway.
Finally, the quality of beds is frequently highlighted with guests praising their comfort and the cleanliness of the bedding. This contributes significantly to a restful and enjoyable stay at the Best Western Premier de La Poste & Spa. Overall, the hotel excels in providing a comfortable, clean and welcoming environment, enhanced by its superb location and exceptional staff, making it a favored choice for visitors to Troyes.
Hotel for Honeymoon
This hotel features a spa and comfortable accommodations, providing a relaxing atmosphere for couples. Its central location in Troyes allows easy access to local attractions.
Hotel with Spa
Located in the historic downtown, this hotel features a Nuxe Spa with 7 treatment cabins, including a duo cabin, a sauna, a hammam, and a sensory shower. The spa offers unique toning massages and essential Nuxe treatments.
Dog Friendly Hotel
This hotel is highly rated and welcomes pets. It offers a spa, wellness center, and family rooms, which could be appealing to owners wanting to pamper themselves and their pets. Some reviews mention thoughtful amenities for pets, including food bowls and city maps highlighting dog-friendly parks.
Romantic Hotel
The hotel offers couples a great location with comfortable and relaxing accommodations with spa services. The hotel is known to offer relaxing facilities and fine dining. The rooms are gorgeous and bathrooms are fabulous.
Business Hotel
This hotel features meeting facilities, including the Armance Meeting room suitable for 16 people, equipped with a paperboard, screen, overhead projector, sound system, air conditioning, and Wi-Fi. It offers study day, half-board, and full-board seminar packages, and can arrange business lunches and dinners with partner restaurants.
Hotel with Parking
This hotel offers parking, a spa, and is well-regarded, making it a solid choice for travelers seeking convenience and comfort.
Accessible Hotel
This hotel is equipped with an elevator and is wheelchair accessible throughout its premises, facilitating easy movement for guests with mobility challenges.
4-Star Hotel
This hotel offers a spa, providing guests with relaxation and wellness facilities. It is located in the Old Town of Troyes, providing easy access to the city's historical attractions.
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Guest Reviews
The 'Best Western Premier de La Poste & Spa' boasts an exceptional location in the heart of the historic city of Troyes. Nestled right in the center, the hotel is ideally situated for exploring the city's charming old town, medieval streets and significant landmarks such as the cathedrals. Guests have praised its proximity to a variety of restaurants, bars and shops, making it easy to enjoy the local cuisine and shopping without the need to travel far. The hotel's downtown position provides convenient access to pedestrian areas and ensures that everything worth visiting is within walking distance. Additionally, the central location is complemented by excellent amenities, including secure parking and a welcoming, friendly staff. For travelers looking to immerse themselves in the rich history and vibrant culture of Troyes, this hotel offers a perfect base with its superb, central and convenient location.
The breakfast experience at Best Western Premier de La Poste & Spa has received overwhelmingly positive feedback. Guests frequently highlight the high quality and variety of the breakfast offerings, describing it as excellent, perfect and delicious. The extensive breakfast buffet is particularly praised for being varied, fresh and plentiful with many appreciating the artisanal products and generous portions.
Many reviewers find the breakfast to be filling and satisfying with a wide selection of savory and sweet options, including mouthwatering pastries and an impressive range of hot and cold foods. The presence of gluten-free bread and the thoughtful provision of local products are additional points of praise. The breakfast room itself is noted to be pleasant and tastefully furnished, contributing to an enjoyable dining experience.
Despite the abundant praise, there are occasional mentions of areas for improvement. Some guests mention chaotic mornings and a lack of variety or timely refills at the buffet. A few reviewers found the breakfast services falling short of 4-star standards, citing issues such as room temperature beverages and inadequate hot options. Nevertheless, these criticisms are relatively few and do not overshadow the general satisfaction expressed by most guests.
Overall, the breakfast at this hotel is highly regarded for its quality, variety and the care with which it is presented, making it a standout feature of a stay at Best Western Premier de La Poste & Spa.
The Best Western Premier de La Poste & Spa receives high praise for its breakfast offerings with guests enjoying a buffet that includes a wide variety of choices. However, the lack of an on-site restaurant for dinner is noted as a drawback with several guests expressing a wish for this convenience. Despite this, the staff earn commendations for their excellent and cheerful dinner recommendations, which help guests find suitable dining options nearby. While there are some mixed experiences with local restaurants, the hotel's breakfast service remains a standout feature for many visitors.
At the Best Western Premier de La Poste & Spa, guests consistently highlight the exceptional quality and comfort of the rooms. Visitors describe the rooms as clean, spacious and beautifully decorated, maintaining a high standard of cleanliness and modernity. The beds are noted for their comfort, ensuring a restful night's sleep and the bathrooms are frequently praised for being well-equipped and newly renovated with some featuring luxurious toiletries.
The suites, in particular, stand out for their spaciousness and charm, often lauded for their exposed beams and tasteful decor. The junior and family suites are noted to be adequately spacious even for larger groups, making them ideal for families. Additionally, several guests appreciated little extras like complimentary drinks, tea trays and well-stocked minibars.
Many guests enjoyed the quiet, soundproofed rooms, allowing for a peaceful stay, despite the hotel's central location. The bright ambiance and thoughtful decorations add to the overall relaxing atmosphere. Some rooms also offer charming city views, such as overlooking a nearby boulangerie, enhancing the local experience.
Despite occasional mentions of smaller room sizes near the stairs, the overall sentiment remains highly positive with guests appreciating the room's amenities, comfort and cleanliness. Features like air conditioning, large windows and quality bedding contribute to a high level of guest satisfaction. The hotel's charm, well-maintained facilities and superb room design make it a favored choice for those seeking a cozy, comfortable and aesthetically pleasing accommodation in the heart of the city.
The beds at Best Western Premier de La Poste & Spa stand out for their exceptional comfort and quality. Guests frequently praise the hotel for its top-notch bedding and large, cosy beds. Many find the beds extremely comfortable, often describing them as perfect for a restful night's sleep. The bedding is consistently highlighted as very clean and comfortable with quality bed linen adding to the overall positive experience. Some rooms feature spacious queen-size beds, contributing further to the sense of comfort and relaxation.
While the majority of reviews are positive, a few guests mentioned that the mattresses or pillows didn't meet their personal preference for firmness, occasionally being too soft or too firm. Despite these minor concerns, the general consensus points to an exceptional sleep experience with many guests noting the beds and bedding significantly enhanced their stay. The comfort of the beds, combined with the welcoming atmosphere and excellent amenities, makes this hotel a popular choice for a restful stopover.
The Best Western Premier de La Poste & Spa consistently receives high praise for its cleanliness from numerous guests. Visitors often emphasize the hotel's impeccable cleanliness, noting that both the rooms and common areas are maintained to a very high standard. Many describe their rooms as extremely clean, well-kept and comfortable with modern amenities that contribute to an overall pleasant experience. The attention to hygiene is evident throughout the establishment, from the spotless bathrooms to the well-maintained facilities. Guests appreciate the attentive and friendly staff who ensure the environment remains pristine and welcoming.
The hotel’s cleanliness extends to its common areas, which are not only clean but also well-furnished and inviting. Additionally, the establishment benefits from a prime location close to the city center, contributing to its appeal. Overall, the Best Western Premier de La Poste & Spa stands out for its sparkling clean environment and the diligent efforts of its housekeeping team.
At the Best Western Premier de La Poste & Spa, the staff consistently leaves a positive impression on guests, as highlighted in numerous reviews. Visitors frequently mention being very well welcomed by the receptionist and the pleasant, efficient service provided by the entire team. The staff is noted for their friendliness, attentiveness and professionalism, often going above and beyond to ensure a comfortable and enjoyable stay.
Guests appreciate the team's responsiveness and availability with staff quickly resolving any issues that arise. The courteous nature of the staff, combined with their ability to effectively communicate in English, adds an extra layer of convenience for international travelers. Reviews also highlight the staff’s thoughtfulness and dedication, as they consistently provide a warm reception and are always on hand to assist with any inquiries.
A standout feature of the hotel is the personal touch provided by specific staff members, such as the receptionist Theodora, who are commended for their kindness and helpfulness. The combination of friendly and professional service creates an inviting atmosphere, making guests feel welcome and well cared for from the moment they arrive.
Overall, the Best Western Premier de La Poste & Spa is praised for its exceptional team, whose hospitality and efficiency significantly enhance the overall guest experience. The welcoming and helpful nature of the staff, coupled with their consistent professionalism, ensures that guests feel at home during their stay.
The Best Western Premier de La Poste & Spa boasts many appealing features such as comfy beds and a great spa, which contribute to an overall pleasant stay. However, guest feedback on the hotel's WiFi is mixed. While some guests reported the WiFi to be perfect and reliable—describing it as the best they've experienced in Europe—others encountered issues. There were mentions of non-functioning WiFi and some found the connection process via a server cumbersome. Despite these problems, the hotel staff appears responsive with issues being resolved eventually. Overall, the WiFi can be hit or miss, but the hotel's other amenities help balance out the experience.
Best Western Premier de La Poste & Spa boasts a meticulously maintained, well-equipped wellness area that enhances the overall experience of staying at the hotel. The spa, while noted to be on the smaller side, offers a variety of luxurious facilities, including a sauna, hammam and sensory showers, much to the delight of its guests. Access to these amenities is often included with the reservation, allowing guests to enjoy the top-notch facilities and services freely, which are especially appreciated for their generous opening hours.
Many visitors have highlighted the pleasant ambiance and cleanliness of the spa, remarking on the relaxing and welcoming environment. The Nuxe branded spa products and services are frequently mentioned as exceptional, adding a sense of luxury to the stay. The attached Nuxe Spa with its direct access from the hotel, is often praised as a significant benefit, providing a particularly enjoyable experience with its impressive facilities.
Despite occasional issues such as the sauna being out of service or the spa being under repair, the staff's professionalism and responsiveness have left a positive impression. The presence of thoughtful details like Nuxe products in the wellness courtyard, availability of towels, bathrobes and slippers and the well-maintained area further enhance the guest experience.
Overall, the spa at Best Western Premier de La Poste & Spa is described as a delightful feature, offering a relaxing retreat with a variety of high-quality and much-needed wellness options. It's a haven for those seeking relaxation and rejuvenation amidst a busy schedule or travel itinerary.
The 'Best Western Premier de La Poste & Spa' offers a variety of convenient and secure parking options that guests have found to be quite satisfactory overall. With private garages available as well as off-road and secure public parking spaces, there are ample options for guests arriving by car. The parking facilities are often described as being very close to the hotel with some located just a short walk away, including a prominently mentioned cathedral parking lot approximately 200 meters or a 4-minute walk from the hotel.
Many guests appreciate the ease and security of the garage parking, which is often highlighted for its cleanliness, ample space and security features. The ability to reserve parking in advance is noted as an important and beneficial option. Despite a few mentions of parking being difficult to access or slightly expensive, the general consensus is positive with many considering the convenience and safety of the parking arrangements to be well worth the cost.
There are also electric car charging points available in some secure parking areas, adding another layer of convenience for guests with electric vehicles. The parking facilities are further appreciated for their reasonable rates, especially in comparison to other options and for the added peace of mind provided by the secure environments.
Overall, while there are a few isolated comments about limited parking space and challenges in accessing the parking garage, the majority of guests find the parking situation at the hotel to be good, secure and convenient, complementing the hotel's central location.
The 'Best Western Premier de La Poste & Spa' reveals itself as a superb choice for family vacations, prominently emphasizing safety and comfort. Featuring spacious family rooms and suites that can comfortably accommodate up to five people, the hotel ensures that there's ample space for everyone. The rooms are well-appointed, boasting excellent bedding, great bathrooms and thoughtful amenities geared towards children such as special bath products, crayons and a small activity booklet provided at reception. Breakfast options are also tailored to families' needs.
Though the shower in some family rooms is noted to be small, the overall comfort and cleanliness of the accommodations receive high marks. The hotel is family-friendly in both environment and services with ample parking conveniently located nearby and helpful staff assisting with luggage. However, the inability to access the relaxation area for younger children might be a detraction for some families seeking a full relaxation experience. Despite these minor drawbacks, guests frequently dream of returning, clearly considering it an ideal family getaway.
The Best Western Premier de La Poste & Spa garners mixed reviews regarding its four-star rating, facilities and services. Some guests find it falls short of expectations for a hotel in this category, citing issues such as cleanliness and breakfast quality. Others express disappointment, feeling the establishment does not live up to the four-star standard.
Despite some criticisms, a number of guests are satisfied with their experience, stating the hotel is good value for its rating. Positive remarks highlight the satisfactory comfort and services typical of a four-star property with some guests even believing the hotel exceeds the usual expectations for its category. The wellness center is frequently commended, contributing to the overall positive perception among many.
In summary, while feedback on the Best Western Premier de La Poste & Spa varies, it remains a solid four-star choice for many travelers, balancing out the occasional less favorable experiences with satisfactory amenities and a commendable wellness center.
Best Western Premier de La Poste & Spa receives high praise from business travelers for its suitability and convenience for business purposes. The hotel is often described as ideal for business stays, offering ample desk space and efficient service that caters to business needs. Guests appreciate the business-oriented services and the availability of meeting rooms, making it a preferred choice for business trips. The location is deemed perfect for business travelers, enhancing its appeal. Additionally, the hotel provides good wifi, which is crucial for work-related tasks. The welcoming atmosphere and good amenities contribute to a relaxing stay, allowing professionals to unwind after a day of business activities.
Best Western Premier de La Poste & Spa offers good accessibility for guests with disabilities. The hotel features accessible facilities, including rooms with walk-in showers and folding seats, making it suitable for wheelchair users and those with limited mobility. There is a lift available, which adds to the ease of access, though some parts of the hotel, such as the top floor, are only reachable via a steep staircase.
The staff is frequently highlighted as being very attentive and helpful, enhancing the overall accessible and welcoming atmosphere. Good parking facilities for disabled guests are available, though the general accessibility by car could be improved. Overall, the hotel maintains a handicap-friendly environment with easy access to its amenities, though guests may sometimes find the need for additional heaters in their rooms and some decor to be dated. The hotel's proximity to nearby cathedrals adds a convenient and attractive aspect to its location. Unloading luggage can be somewhat difficult, but the positive aspects generally contribute to a comfortable stay for all guests.
The Best Western Premier de La Poste & Spa in the charming city of Troyes offers a delightful setting that is perfect for a romantic weekend. Reviews highlight the enchanting atmosphere and the thoughtful touches for honeymooners, such as heart-shaped helium balloons and rose petals, adding to the romantic allure. While specifics on honeymoon packages are scarce, the feedback suggests a focus on creating a memorable and special experience for couples. The hotel's ambiance and location contribute to an ideal romantic getaway.
The Best Western Premier de La Poste & Spa exudes a boutique charm that is consistently praised by its guests. This hotel features charming equestrian-themed decoration and a warm, welcoming atmosphere. The rooms are tastefully designed with thoughtful touches that enhance the overall experience. Its beautifully decorated interiors contribute to a very classy and immensely charming ambiance. The establishment successfully captures the essence of a boutique hotel with personalized services and a cozy, boutique-like feel. Guests continuously highlight the captivating and charming decor, making it a standout choice for those seeking a unique and stylish stay.
Best Western Premier de La Poste & Spa offers a notably luxurious experience with well-furnished rooms and modern, luxurious bathrooms. Guests can enjoy the luxurious Nuxe Spa, complete with a jacuzzi and high-quality spa amenities. The hotel boasts luxury toiletries and other features that contribute to the overall opulence of the stay. Comfort is prioritized through the use of high-quality services and amenities, making the presence of luxury evident throughout the property. The accommodations are described as luxurious and offer excellent value. Overall, this classy hotel with its luxurious facilities and well-appointed rooms ensures a comfortable and indulgent stay.
Nestled in the heart of Troyes, the Best Western Premier de La Poste & Spa stands out as an ideal destination for a romantic getaway. The hotel’s centrally located premises offer a charming ambiance, making it perfect for honeymooners and couples seeking a cozy retreat. The tastefully done decor and beautiful interior designs, infused with thoughtful romantic details, set a warm and inviting atmosphere.
Guests are greeted with a nice attention in their rooms, such as a lovely tea tray, heart-shaped helium balloons and rose petals, which add to the enchanting experience. The spa on site further enhances the romantic theme, providing serene moments of relaxation. Despite some rooms facing the main road, the double glazing ensures a tranquil and quiet night’s sleep.
The romantic and comfortable rooms, many featuring jacuzzis, offer an intimate setting that young couples particularly appreciate for the privacy. The ambient romantic themes throughout the hotel make it an amazing space for celebrating special occasions like anniversaries or simply enjoying a romantic escape. The warm and cozy room ambiance, combined with a quiet setting, creates a perfect environment for rekindling romance or making new cherished memories. Highly recommended for a weekend in Troyes, the hotel's romantic allure and ideal location make it a top choice for couples looking to experience a memorable stay in this charming city.
Best Western Premier de La Poste & Spa is highly regarded for its pet-friendly atmosphere and accommodations. The hotel is consistently praised for being dog-friendly, offering a welcoming environment for guests traveling with their four-legged friends. Guests appreciated the thoughtful amenities provided for their pets, including food bowls, treats and a city map highlighting all the dog-friendly parks in the area.
The facility's commitment to making dogs feel at home is evident with the provision of essentials like poop bags, bowl mats and water bowls. Some visitors even mentioned their dogs were greeted with treats and toys, adding a special touch to the stay.
However, it's noted that while the hotel accepts pets and provides several amenities, some guests felt that the service could include more specific pet-oriented offerings. Overall, Best Western Premier de La Poste & Spa is a commendable choice for pet owners seeking a comfortable and accommodating stay.
Location Show Map
Location
Breakfast
Many reviewers find the breakfast to be filling and satisfying with a wide selection of savory and sweet options, including mouthwatering pastries and an impressive range of hot and cold foods. The presence of gluten-free bread and the thoughtful provision of local products are additional points of praise. The breakfast room itself is noted to be pleasant and tastefully furnished, contributing to an enjoyable dining experience.
Despite the abundant praise, there are occasional mentions of areas for improvement. Some guests mention chaotic mornings and a lack of variety or timely refills at the buffet. A few reviewers found the breakfast services falling short of 4-star standards, citing issues such as room temperature beverages and inadequate hot options. Nevertheless, these criticisms are relatively few and do not overshadow the general satisfaction expressed by most guests.
Overall, the breakfast at this hotel is highly regarded for its quality, variety and the care with which it is presented, making it a standout feature of a stay at Best Western Premier de La Poste & Spa.
Dinner
Rooms
The suites, in particular, stand out for their spaciousness and charm, often lauded for their exposed beams and tasteful decor. The junior and family suites are noted to be adequately spacious even for larger groups, making them ideal for families. Additionally, several guests appreciated little extras like complimentary drinks, tea trays and well-stocked minibars.
Many guests enjoyed the quiet, soundproofed rooms, allowing for a peaceful stay, despite the hotel's central location. The bright ambiance and thoughtful decorations add to the overall relaxing atmosphere. Some rooms also offer charming city views, such as overlooking a nearby boulangerie, enhancing the local experience.
Despite occasional mentions of smaller room sizes near the stairs, the overall sentiment remains highly positive with guests appreciating the room's amenities, comfort and cleanliness. Features like air conditioning, large windows and quality bedding contribute to a high level of guest satisfaction. The hotel's charm, well-maintained facilities and superb room design make it a favored choice for those seeking a cozy, comfortable and aesthetically pleasing accommodation in the heart of the city.
Beds
While the majority of reviews are positive, a few guests mentioned that the mattresses or pillows didn't meet their personal preference for firmness, occasionally being too soft or too firm. Despite these minor concerns, the general consensus points to an exceptional sleep experience with many guests noting the beds and bedding significantly enhanced their stay. The comfort of the beds, combined with the welcoming atmosphere and excellent amenities, makes this hotel a popular choice for a restful stopover.
Cleanliness
The hotel’s cleanliness extends to its common areas, which are not only clean but also well-furnished and inviting. Additionally, the establishment benefits from a prime location close to the city center, contributing to its appeal. Overall, the Best Western Premier de La Poste & Spa stands out for its sparkling clean environment and the diligent efforts of its housekeeping team.
Staff
Guests appreciate the team's responsiveness and availability with staff quickly resolving any issues that arise. The courteous nature of the staff, combined with their ability to effectively communicate in English, adds an extra layer of convenience for international travelers. Reviews also highlight the staff’s thoughtfulness and dedication, as they consistently provide a warm reception and are always on hand to assist with any inquiries.
A standout feature of the hotel is the personal touch provided by specific staff members, such as the receptionist Theodora, who are commended for their kindness and helpfulness. The combination of friendly and professional service creates an inviting atmosphere, making guests feel welcome and well cared for from the moment they arrive.
Overall, the Best Western Premier de La Poste & Spa is praised for its exceptional team, whose hospitality and efficiency significantly enhance the overall guest experience. The welcoming and helpful nature of the staff, coupled with their consistent professionalism, ensures that guests feel at home during their stay.
Wi-Fi
Spa
Many visitors have highlighted the pleasant ambiance and cleanliness of the spa, remarking on the relaxing and welcoming environment. The Nuxe branded spa products and services are frequently mentioned as exceptional, adding a sense of luxury to the stay. The attached Nuxe Spa with its direct access from the hotel, is often praised as a significant benefit, providing a particularly enjoyable experience with its impressive facilities.
Despite occasional issues such as the sauna being out of service or the spa being under repair, the staff's professionalism and responsiveness have left a positive impression. The presence of thoughtful details like Nuxe products in the wellness courtyard, availability of towels, bathrobes and slippers and the well-maintained area further enhance the guest experience.
Overall, the spa at Best Western Premier de La Poste & Spa is described as a delightful feature, offering a relaxing retreat with a variety of high-quality and much-needed wellness options. It's a haven for those seeking relaxation and rejuvenation amidst a busy schedule or travel itinerary.
Parking
Many guests appreciate the ease and security of the garage parking, which is often highlighted for its cleanliness, ample space and security features. The ability to reserve parking in advance is noted as an important and beneficial option. Despite a few mentions of parking being difficult to access or slightly expensive, the general consensus is positive with many considering the convenience and safety of the parking arrangements to be well worth the cost.
There are also electric car charging points available in some secure parking areas, adding another layer of convenience for guests with electric vehicles. The parking facilities are further appreciated for their reasonable rates, especially in comparison to other options and for the added peace of mind provided by the secure environments.
Overall, while there are a few isolated comments about limited parking space and challenges in accessing the parking garage, the majority of guests find the parking situation at the hotel to be good, secure and convenient, complementing the hotel's central location.
Family
Though the shower in some family rooms is noted to be small, the overall comfort and cleanliness of the accommodations receive high marks. The hotel is family-friendly in both environment and services with ample parking conveniently located nearby and helpful staff assisting with luggage. However, the inability to access the relaxation area for younger children might be a detraction for some families seeking a full relaxation experience. Despite these minor drawbacks, guests frequently dream of returning, clearly considering it an ideal family getaway.
4 Star
Despite some criticisms, a number of guests are satisfied with their experience, stating the hotel is good value for its rating. Positive remarks highlight the satisfactory comfort and services typical of a four-star property with some guests even believing the hotel exceeds the usual expectations for its category. The wellness center is frequently commended, contributing to the overall positive perception among many.
In summary, while feedback on the Best Western Premier de La Poste & Spa varies, it remains a solid four-star choice for many travelers, balancing out the occasional less favorable experiences with satisfactory amenities and a commendable wellness center.
Business
Accessible
The staff is frequently highlighted as being very attentive and helpful, enhancing the overall accessible and welcoming atmosphere. Good parking facilities for disabled guests are available, though the general accessibility by car could be improved. Overall, the hotel maintains a handicap-friendly environment with easy access to its amenities, though guests may sometimes find the need for additional heaters in their rooms and some decor to be dated. The hotel's proximity to nearby cathedrals adds a convenient and attractive aspect to its location. Unloading luggage can be somewhat difficult, but the positive aspects generally contribute to a comfortable stay for all guests.
Honeymoon
Boutique-Style
Luxury
Romantic
Guests are greeted with a nice attention in their rooms, such as a lovely tea tray, heart-shaped helium balloons and rose petals, which add to the enchanting experience. The spa on site further enhances the romantic theme, providing serene moments of relaxation. Despite some rooms facing the main road, the double glazing ensures a tranquil and quiet night’s sleep.
The romantic and comfortable rooms, many featuring jacuzzis, offer an intimate setting that young couples particularly appreciate for the privacy. The ambient romantic themes throughout the hotel make it an amazing space for celebrating special occasions like anniversaries or simply enjoying a romantic escape. The warm and cozy room ambiance, combined with a quiet setting, creates a perfect environment for rekindling romance or making new cherished memories. Highly recommended for a weekend in Troyes, the hotel's romantic allure and ideal location make it a top choice for couples looking to experience a memorable stay in this charming city.
Dog Friendly
The facility's commitment to making dogs feel at home is evident with the provision of essentials like poop bags, bowl mats and water bowls. Some visitors even mentioned their dogs were greeted with treats and toys, adding a special touch to the stay.
However, it's noted that while the hotel accepts pets and provides several amenities, some guests felt that the service could include more specific pet-oriented offerings. Overall, Best Western Premier de La Poste & Spa is a commendable choice for pet owners seeking a comfortable and accommodating stay.
No, Best Western Premier de La Poste & Spa doesn't have any pool.
Yes, a spa is available at Best Western Premier de La Poste & Spa.
Yes, Best Western Premier de La Poste & Spa welcomes dogs.
Yes, parking facilities are available at Best Western Premier de La Poste & Spa.
No, Best Western Premier de La Poste & Spa doesn't have a gym.
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