Mercure Troyes Centre
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Summary of reviewsMercure Troyes Centre enjoys a prime location in Troyes, walking distance from the historic city center and close to a variety of dining options. Guests frequently praise the hotel's convenient access and peaceful surroundings. Notably, the breakfast buffet stands out for its quality and variety, serving fresh and delicious options that form a hearty start to the day, although some feel it's slightly overpriced.
While the hotel lacks its own restaurant for evening meals, it compensates with excellent dining recommendations and partnerships with nearby eateries like the popular steakhouse Hippopotamus, which offers a discount to guests. The on-site bar and breakfast continue to receive positive reviews for their quality and ambiance.
The rooms are spacious, modern and impeccably clean, offering a luxurious and serene environment conducive to rest. Guests appreciate the thoughtful design, comfortable beds and convenient facilities, along with secure and accessible parking options. Cleanliness is consistently highlighted as a top feature, supported by thorough housekeeping and well-maintained communal areas.
The staff at Mercure Troyes Centre are often commended for their friendliness and professionalism with numerous mentions of helpful and accommodating service, creating a warm and welcoming atmosphere. Despite occasional issues with WiFi speed and connectivity, improvements have been made to address these concerns.
Parking is another strong point with a secure underground garage and additional options catering to different vehicle sizes. The hotel's commitment to providing a comfortable stay extends to pet owners, offering specific pet-friendly rooms and welcoming policies for travelers with dogs.
All in all, Mercure Troyes Centre delivers a high-quality experience characterized by excellent location, spacious and clean accommodations and exceptional service, making it a top choice for visitors exploring the beautiful city of Troyes.
Categories
While the hotel lacks its own restaurant for evening meals, it compensates with excellent dining recommendations and partnerships with nearby eateries like the popular steakhouse Hippopotamus, which offers a discount to guests. The on-site bar and breakfast continue to receive positive reviews for their quality and ambiance.
The rooms are spacious, modern and impeccably clean, offering a luxurious and serene environment conducive to rest. Guests appreciate the thoughtful design, comfortable beds and convenient facilities, along with secure and accessible parking options. Cleanliness is consistently highlighted as a top feature, supported by thorough housekeeping and well-maintained communal areas.
The staff at Mercure Troyes Centre are often commended for their friendliness and professionalism with numerous mentions of helpful and accommodating service, creating a warm and welcoming atmosphere. Despite occasional issues with WiFi speed and connectivity, improvements have been made to address these concerns.
Parking is another strong point with a secure underground garage and additional options catering to different vehicle sizes. The hotel's commitment to providing a comfortable stay extends to pet owners, offering specific pet-friendly rooms and welcoming policies for travelers with dogs.
All in all, Mercure Troyes Centre delivers a high-quality experience characterized by excellent location, spacious and clean accommodations and exceptional service, making it a top choice for visitors exploring the beautiful city of Troyes.
Dog Friendly Hotel
This hotel allows pets for an additional fee and offers amenities like room service and laundry services. Its central location makes it convenient for exploring Troyes with a dog.
Business Hotel
Mercure Troyes Centre provides a business center, meeting rooms, and a computer station. It has conference space totaling 1475 square feet (137 square meters) across three meeting rooms, with the largest accommodating 90 people. The hotel offers free Wi-Fi in public areas and rooms, and room service.
Hotel with Parking
This hotel is listed as having parking available.
Accessible Hotel
This hotel is identified as having accessible or disabled facilities, catering to guests with various accessibility requirements.
4-Star Hotel
As a centrally located hotel, it provides convenient access to the city's attractions. The Mercure brand is known for providing comfortable and well-equipped accommodations.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Gym
Guest Reviews
Mercure Troyes Centre offers an ideal location for visitors wanting to explore the charming city of Troyes. Situated within walking distance from the historic city center, the hotel is approximately a 10-minute stroll to the main square and the old town. Guests have praised its proximity to downtown Troyes, making it a convenient base for discovering the local attractions and vibrant city life. The hotel is also well-placed near a variety of restaurants, perfect for culinary enthusiasts.
The location strikes a balance between being centrally located and maintaining a peaceful atmosphere. Visitors will appreciate the easy walk to the picturesque medieval city center and the abundance of nearby dining options. For those traveling with a car, the hotel’s location also allows for easy access and convenient parking.
Overall, Mercure Troyes Centre is highly regarded for its prime location, making it a top choice for anyone looking to enjoy a visit to the beautiful city of Troyes.
At Mercure Troyes Centre, the breakfast experience is generally well-regarded by guests, receiving numerous positive comments highlighting its quality and variety. The breakfast buffet is often described as generous, extensive and varied, offering a wide selection of both hot and cold foods. Many guests appreciate the high-quality, fresh ingredients and special mentions are given to items such as freshly squeezed orange juice, fresh avocado and high-quality bacon.
The breakfast is noted for its delicious offerings, including excellent coffee, croissants and other baked goods, creating an overall hearty and satisfying start to the day. The buffet layout is praised for being well-considered and beautifully arranged, contributing to an enjoyable dining experience. Guests also value the option to dine in pleasant settings, both inside and outside with some mentioning the delightful experience of breakfast in the garden.
Despite the overwhelming positive feedback, a few noted areas for improvement include the cost of breakfast, which some felt was overpriced and occasional dissatisfaction with specific items such as frozen pastries and a limited cheese selection. Nonetheless, the helpful staff and quality service often compensate for these minor drawbacks, making the breakfast at Mercure Troyes Centre a noteworthy aspect of the stay.
Mercure Troyes Centre does not have its own restaurant for evening meals and some guests found this to be a limitation, particularly during holiday periods when finding a dining spot can be challenging. However, the hotel compensates with excellent dining recommendations and collaborative dining options with nearby eateries.
Adjacent to the hotel, the popular steakhouse Hippopotamus offers convenient dining with the added perk of a 10% discount for hotel guests. Many found their experience at Hippopotamus to be enjoyable. Another highly recommended dining option is "Le Treize" in the historic center, which has received positive feedback.
The hotel itself offers a good breakfast and bar area, providing a pleasant spot for pre-dinner drinks and a decent selection of food and drink to kickstart the day. While room service is available through nearby restaurants, breakfast and the on-site bar have generally been praised for their quality.
Overall, despite the absence of an in-house restaurant for dinner, Mercure Troyes Centre ensures guests have access to satisfying dining experiences through nearby establishments and organized room service options.
Mercure Troyes Centre boasts remarkably spacious and well-appointed rooms, offering generous, comfortable and meticulously clean accommodations. Guests frequently praise the large, bright and beautifully decorated spaces that blend modern amenities with tasteful decor. Many reviews highlight the luxurious feel of the rooms, which have been recently refurbished to a high standard. The rooms provide ample storage, separate toilets and modern facilities, ensuring a comfortable and practical stay.
Visitors also appreciate the serene ambiance with many commenting on the quiet and calm environment conducive to rest. The hotel's dedication to comfort is evident in the consistently positive mentions of comfortable beds and well-maintained suites. Guests also enjoy the convenience of secure parking and find the hotel's location ideal for visiting the city of Troyes. Overall, Mercure Troyes Centre offers a delightful combination of spacious luxury and thoughtful design, ensuring a comfortable and pleasant stay.
The guest reviews for Mercure Troyes Centre highlight a largely positive experience regarding the hotel’s bedding. Many guests found the beds to be extremely comfortable with adjectives such as "comfy," "excellent," and "high-quality" frequently used to describe them. Multiple reviews also highlighted the bedding's impeccable quality with bedding described as crisp and clean. A notable number of guests enjoyed the large bed sizes, often mentioning that the beds were both large and firm, contributing to a restful night's sleep.
However, there were mixed feelings about the firmness of the mattresses. While many appreciated the firm support, some guests found the beds to be too hard, which impacted their comfort level. Sofa beds received less favorable comments, being marked as uncomfortable by a few reviewers. Despite these occasional criticisms, the overall sentiment points towards a consistently comfortable bedding experience at Mercure Troyes Centre, making it a solid option for travelers prioritizing a good night's rest.
Mercure Troyes Centre sets a high standard for cleanliness, consistently praised across numerous guest reviews. Visitors frequently describe the hotel as exceptionally clean, modern and well-maintained. The rooms are noted for being spotless, spacious and beautifully decorated, contributing to the overall welcoming atmosphere. Hygiene is a standout feature with guests repeatedly emphasizing the impeccable cleanliness of both the rooms and communal areas. The bathrooms receive specific mention for their cleanliness, enhancing guest comfort. Recent renovations ensure that the spaces feel fresh and new, further adding to the hotel's appeal. Housekeeping is thorough and timely, maintaining high standards throughout the property. Despite minor critiques, such as occasional issues with breakfast service during busy times, the hotel’s dedication to cleanliness and maintenance remains a significant highlight. The hotel stands out not only for its cleanliness but also for its bright, modern and comfortable environment, providing a pleasant stay for all guests.
The recurring theme in reviews of Mercure Troyes Centre highlights their exceptional staff service. Guests consistently praise the hotel's staff as very accommodating, helpful and always wearing a smile. The reception team, in particular, receives high marks for being fantastic, courteous and professional with names like Holly mentioned for their outstanding service. Words like friendly, welcoming and attentive frequently appear, indicating that the staff go out of their way to create a positive experience for visitors. From helping with underground parking needs to professional bar service, the staff are described as top-notch and knowledgeable. While there are occasional mentions of less friendly and distant interactions, the overwhelming consensus underscores the warm and kind nature of the team. Overall, Mercure Troyes Centre seems to pride itself on having a staff that is not only efficient and experienced but also deeply committed to offering a welcoming and pleasant stay for their guests.
Mercure Troyes Centre offers complimentary WiFi to its guests with some reporting an easy access experience and good connection. However, others have noted issues with the internet service, such as slow speeds and intermittent connectivity. While some guests enjoyed a fine and straightforward setup, others found the WiFi service to be subpar with occasional reports of the connection cutting out or not being available in specific rooms. Certain reviews mention that the WiFi needed improvement in both speed and reliability and a few pointed out problems with the router configuration. Despite these concerns, improvements have been made to address some of the weaknesses.
Mercure Troyes Centre offers a variety of parking options that cater to different needs and preferences. The hotel features a secure underground parking garage that provides easy access to the hotel, ensuring the safety of guests' vehicles. Many reviewers appreciated the well-marked and spacious underground parking, which was considered very convenient, especially given the challenges of parking in the city center of Troyes.
For guests with larger vehicles like estates, the hotel's underground parking facility was accommodating. Although the parking garage is generally suitable for smaller cars, there are free parking spaces directly in front of the hotel for those with higher vehicles. Many found the parking instructions clear and easy to follow with some reserving their spot in advance for peace of mind.
Despite some minor issues such as limited parking spaces at peak times and the occasional lack of clear signage, many guests found parking to be relatively easy and highly secure. There are also private parking options with direct access to the hotel, though these come with an additional fee of around 10 EUR per night.
For those traveling with bicycles, secure parking was considered excellent and motorcycle parking was also commended for its security and convenience. Additionally, there is shared parking with the nearby Ibis hotel, adding to the parking availability. Overall, the majority of guests had a positive experience with the parking facilities at Mercure Troyes Centre, highlighting the convenience, security and accessibility of the available options.
Mercure Troyes Centre is recognized as a classic 4-star hotel and is generally described as "proper" and "worth its 4 stars," with accommodation and amenities that align with typical four-star standards. The decor and feel of the hotel are particularly impressive given its price range and the overall quality reflects its four-star status well. However, some guests highlighted certain shortcomings, such as the breakfast not meeting four-star expectations and occasional service and decor issues. Limited amenities like the lack of a complimentary water bottle were also noted. Despite these points, the hotel offers services typical of a four-star establishment and remains a commendable choice within its budget range.
The Mercure Troyes Centre offers a classic 4-star experience tailored for business travelers, providing a range of amenities designed to meet their needs. Guests have highlighted the comfortable rooms and reliable WiFi as notable features, ensuring a seamless and efficient stay. The business center and meeting facilities receive high praise for their functionality and accessibility, making it a convenient choice for hosting professional events.
The hotel fosters a business-friendly environment with decor that suits corporate aesthetics and the pricing is considered reasonable for business budgets. Though the area lacks convenient options for business lunches, the overall experience remains positive. Cleanliness, paid parking with easy access and the professional and efficient staff further enhance the appeal for business visitors. In summary, Mercure Troyes Centre is a high-quality, responsive and professional choice for business travelers.
Mercure Troyes Centre is a well-placed hotel offering accessible, clean rooms that cater to guests with disabilities. Located within walking distance of the city center, the hotel provides convenient and secure underground parking, including options specifically designed for easy access. The facilities are well thought out for people with reduced mobility, making it a good choice for elderly guests as well. Despite the overall positive reviews regarding accessibility, some guests noted that the stairs connecting the hotel to the parking area could pose challenges for those with significantly reduced mobility. However, the dedicated accommodations and accessible parking options make it largely suitable for disabled individuals.
Mercure Troyes Centre is celebrated for its truly pet-friendly environment, making it an ideal choice for travelers accompanied by their furry friends. The hotel’s policies ensure dogs are warmly welcomed and even designate specific dog-friendly rooms, providing plenty of space to ensure pets feel comfortable. Guests have repeatedly praised the hotel for being open to dogs and making it easy to travel with a small dog.
On the downside, there is an additional dog fee, which some guests consider petty. Despite this, many guests have recommended the hotel for its accommodating approach to pets. Comfortable with two dogs and offering the possibility to accommodate pets conveniently, it stands out as a preferred stop for pet owners.
In addition to its dog-friendly attributes, the hotel’s location is another highlight, being close to a good restaurant and the town centre. Combining these advantages, Mercure Troyes Centre creates a delightful experience for both pets and their owners.
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Location
The location strikes a balance between being centrally located and maintaining a peaceful atmosphere. Visitors will appreciate the easy walk to the picturesque medieval city center and the abundance of nearby dining options. For those traveling with a car, the hotel’s location also allows for easy access and convenient parking.
Overall, Mercure Troyes Centre is highly regarded for its prime location, making it a top choice for anyone looking to enjoy a visit to the beautiful city of Troyes.
Breakfast
The breakfast is noted for its delicious offerings, including excellent coffee, croissants and other baked goods, creating an overall hearty and satisfying start to the day. The buffet layout is praised for being well-considered and beautifully arranged, contributing to an enjoyable dining experience. Guests also value the option to dine in pleasant settings, both inside and outside with some mentioning the delightful experience of breakfast in the garden.
Despite the overwhelming positive feedback, a few noted areas for improvement include the cost of breakfast, which some felt was overpriced and occasional dissatisfaction with specific items such as frozen pastries and a limited cheese selection. Nonetheless, the helpful staff and quality service often compensate for these minor drawbacks, making the breakfast at Mercure Troyes Centre a noteworthy aspect of the stay.
Dinner
Adjacent to the hotel, the popular steakhouse Hippopotamus offers convenient dining with the added perk of a 10% discount for hotel guests. Many found their experience at Hippopotamus to be enjoyable. Another highly recommended dining option is "Le Treize" in the historic center, which has received positive feedback.
The hotel itself offers a good breakfast and bar area, providing a pleasant spot for pre-dinner drinks and a decent selection of food and drink to kickstart the day. While room service is available through nearby restaurants, breakfast and the on-site bar have generally been praised for their quality.
Overall, despite the absence of an in-house restaurant for dinner, Mercure Troyes Centre ensures guests have access to satisfying dining experiences through nearby establishments and organized room service options.
Rooms
Visitors also appreciate the serene ambiance with many commenting on the quiet and calm environment conducive to rest. The hotel's dedication to comfort is evident in the consistently positive mentions of comfortable beds and well-maintained suites. Guests also enjoy the convenience of secure parking and find the hotel's location ideal for visiting the city of Troyes. Overall, Mercure Troyes Centre offers a delightful combination of spacious luxury and thoughtful design, ensuring a comfortable and pleasant stay.
Beds
However, there were mixed feelings about the firmness of the mattresses. While many appreciated the firm support, some guests found the beds to be too hard, which impacted their comfort level. Sofa beds received less favorable comments, being marked as uncomfortable by a few reviewers. Despite these occasional criticisms, the overall sentiment points towards a consistently comfortable bedding experience at Mercure Troyes Centre, making it a solid option for travelers prioritizing a good night's rest.
Cleanliness
Staff
Wi-Fi
Parking
For guests with larger vehicles like estates, the hotel's underground parking facility was accommodating. Although the parking garage is generally suitable for smaller cars, there are free parking spaces directly in front of the hotel for those with higher vehicles. Many found the parking instructions clear and easy to follow with some reserving their spot in advance for peace of mind.
Despite some minor issues such as limited parking spaces at peak times and the occasional lack of clear signage, many guests found parking to be relatively easy and highly secure. There are also private parking options with direct access to the hotel, though these come with an additional fee of around 10 EUR per night.
For those traveling with bicycles, secure parking was considered excellent and motorcycle parking was also commended for its security and convenience. Additionally, there is shared parking with the nearby Ibis hotel, adding to the parking availability. Overall, the majority of guests had a positive experience with the parking facilities at Mercure Troyes Centre, highlighting the convenience, security and accessibility of the available options.
4 Star
Business
The hotel fosters a business-friendly environment with decor that suits corporate aesthetics and the pricing is considered reasonable for business budgets. Though the area lacks convenient options for business lunches, the overall experience remains positive. Cleanliness, paid parking with easy access and the professional and efficient staff further enhance the appeal for business visitors. In summary, Mercure Troyes Centre is a high-quality, responsive and professional choice for business travelers.
Accessible
Dog Friendly
On the downside, there is an additional dog fee, which some guests consider petty. Despite this, many guests have recommended the hotel for its accommodating approach to pets. Comfortable with two dogs and offering the possibility to accommodate pets conveniently, it stands out as a preferred stop for pet owners.
In addition to its dog-friendly attributes, the hotel’s location is another highlight, being close to a good restaurant and the town centre. Combining these advantages, Mercure Troyes Centre creates a delightful experience for both pets and their owners.
No, Mercure Troyes Centre doesn't have any pool.
No, a spa isn't available at Mercure Troyes Centre.
Yes, Mercure Troyes Centre welcomes dogs.
Yes, parking facilities are available at Mercure Troyes Centre.
Yes, Mercure Troyes Centre has a gym.
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