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Summary of reviewsGrace Kecharis SPA Hotel, located in the heart of Tsaghkadzor, receives considerable acclaim from guests for its prime location and appealing amenities. Positioned near major attractions such as the ski resort and Ropeway, the hotel offers convenient access to winter sports and the vibrant nightlife, with numerous restaurants, cafes, and bars within walking distance. It serves as an excellent base for both relaxation and adventure, with spacious free parking and proximity to the chairlift enhancing the convenience factor.
The hotel also delights guests with a memorable breakfast experience, offering a variety of delicious local and international dishes in a buffet style. The quality of the coffee and items like the Napoleon are frequently praised, although some guests suggest expanding the selection, particularly when at lower occupancy. Nonetheless, the breakfast is generally regarded as one of the better offerings among Armenian hotels, made even more enjoyable by the friendly and attentive staff.
Rooms at Grace Kecharis SPA Hotel are noted for their comfort and spaciousness, featuring exquisite interiors and modern amenities. The effective layout provides privacy and cleanliness, with spotless maintenance and the convenience of two-story rooms equipped with a full bath and a half-bath. Whether traveling as a family or individual, guests have access to a range of activities, from children's games to adult sauna facilities. The hotel stands out by combining a beautiful setting with exceptional comfort and practical amenities, further enhanced by the exceptionally friendly and professional staff.
Consistent impeccable standards of cleanliness and comfort are a hallmark of Grace Kecharis SPA Hotel, with guests appreciating the maids' attention to detail in creating a welcoming environment. The staff's helpfulness and professionalism significantly contribute to a positive experience, ensuring guests feel valued and relaxed throughout their stay. From efficient reception services to personalized care from staff like Arsen and Armen, the hotel's service is frequently described as exceptional.
While the beds offer a mixed experience, with some guests highlighting snow-white linen and comfortable mattresses, there are occasional mentions of inconsistencies in comfort. Despite this, the overall ambiance of the rooms remains warm and welcoming, thanks to the top-notch service provided by the staff. The combination of clean rooms, a convenient location, and attentive service makes Grace Kecharis SPA Hotel a commendable choice for visitors seeking a comfortable and enjoyable stay in Tsaghkadzor. Show more
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Categories
Hotel for Honeymoon
Located in Tsaghkadzor, this hotel offers spa facilities and comfortable accommodations. Its tranquil environment and focus on wellness make it an excellent choice for a relaxing and rejuvenating honeymoon.
Hotel with Spa
Located in Tsaghkadzor, Grace Kecharis SPA Hotel offers a range of spa treatments. It provides a tranquil environment for relaxation and wellness.
Family Friendly Hotel
It offers a spa and various amenities suitable for families looking for relaxation and recreation. The hotel provides a range of services aimed at ensuring a comfortable stay.
Hotel with Parking
Grace Kecharis SPA Hotel offers parking for your car, with multiple mentions of free private parking and free self parking available for guests.
Romantic Hotel
Business Hotel
Hotel with Gym
4-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Our own
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? no
Has the hotel closed during the pandemic? Yes Reopening Date: 05/29/2020
Nestled in the heart of Tsaghkadzor, Grace Kecharis SPA Hotel boasts an enviable location that has garnered significant praise from its guests. The hotel is conveniently situated close to the main attractions, making it an ideal spot for travelers looking to explore the vibrant surroundings. Just a short five-minute drive from the ski resort and the amazing Ropeway, it offers easy access for winter sports enthusiasts. Guests appreciate being at the center of everything, with an abundance of restaurants, cafes, and bars within walking distance, providing a lively nightlife vibe. The hotel is central yet offers spacious free parking, enhancing the convenience factor. Its position near the chairlift and in the bustling main center ensures that both relaxation and adventure are within arm's reach, making it a great base for exploring the city. With its excellent location and appealing amenities, Grace Kecharis SPA Hotel is well-positioned to provide a comfortable and enjoyable stay in Tsaghkadzor.
Breakfast
Located in the heart of Tsakhkadzor, Grace Kecharis SPA Hotel offers guests a memorable breakfast experience, often described as delicious and hearty. The morning spread is primarily presented in a buffet style, featuring a diverse selection of dishes that range from local delicacies to international fare. Guests frequently praise the quality of the coffee and the overall variety and freshness of the offerings. Special mentions highlight items like the Napoleon as particularly delightful. However, some visitors note that when the hotel isn't at full capacity, the selection becomes more limited, occasionally consisting only of options like omelettes. While the breakfast has room for some enhancements, particularly in providing more international choices for different dietary preferences, the general consensus is that it meets expectations, with many guests considering it among the better offerings compared to other Armenian hotels. The friendly and attentive staff further enhance the dining experience by ensuring guests receive a warm and welcoming start to their day.
Rooms
Grace Kecharis SPA Hotel offers an inviting and comfortable stay, with its spacious rooms praised for an exquisite interior and impeccable service. Guests appreciate the effective layout and design of the accommodation, which provide comfort and privacy, including a particularly well-designed master bathroom. Cleanliness is a high priority, with rooms consistently spotlessly clean and maintained daily, contributing to a cozy atmosphere. The hotel provides everything necessary for a convenient stay, complete with comfortable bedding, quality towels, and modern amenities. The two-story rooms, providing a full bath by the bedroom and a half-bath near the living area, are particularly mentioned for their spaciousness. Guests also highlight the convenient central location, which is ideal for exploring nearby restaurants and cafes. Families and individuals alike enjoy the range of activities offered, from games for children to sauna facilities for adults. The staff is noted for being exceptionally friendly and professional, enhancing the overall experience. Overall, the hotel combines a beautiful setting with exceptional comfort and practical amenities, making it a worthwhile choice for visitors.
Beds
Grace Kecharis SPA Hotel offers a mixed experience when it comes to its beds, with guests noting positives and areas for improvement. The bed linen is consistently praised for being snow-white and fresh, contributing to the clean ambiance of the rooms. Many guests have found the mattresses and pillows to be very comfortable, with a particular nod to the super comfortable beds that add to a restful night's sleep. The existence of both a shower and bath contributes to a well-rounded room experience, complementing the spaciousness of those that include a king-size bed. However, some reviews hint at inconsistencies, with mentions of uncomfortable beds and the need for replacements. Guests have found the service top-notch, with staff always ready to help, which enhances the overall accommodation experience, creating a warm and welcoming environment despite some bedding concerns.
Cleanliness
Nestled in a picturesque location, Grace Kecharis SPA Hotel consistently impresses guests with its impeccable standards of cleanliness and comfort. The diligent staff, who are noted for their helpfulness and politeness, ensure that the hotel is spotless and impeccably maintained. Rooms are consistently described as exceptionally clean, cozy, and warm, contributing to an overall feeling of comfort throughout the hotel. Guests appreciate the attention to detail, as the maids skillfully tend to requests, providing a clean and welcoming environment. Overall, the hotel offers a beautifully maintained space that assures a pleasant stay, complemented by attentive and friendly service.
Staff
At Grace Kecharis SPA Hotel, guests are greeted with exceptionally friendly and attentive staff who consistently earn high praise for their helpfulness and professionalism. The team is noted for their warm hospitality and politeness, creating a welcoming atmosphere throughout the stay. From the reception team, who quickly and efficiently manage requests and organize transfers, to individuals like Arsen and Armen, who go the extra mile to ensure guests' comfort, the staff truly shine in their roles. Whether it's the prompt service, smiling faces, or genuine care shown by each member, the hotel's service is frequently described as exceptional. Their dedication not only enhances the overall experience but also leaves a lasting impression on visitors, highlighting the high quality and cooperative spirit of the establishment. In short, the staff's ability to make guests feel valued and relaxed contributes significantly to the hotel's commendable reputation.
No, Grace Kecharis SPA Hotel doesn't have any pool.
Yes, a spa is available at Grace Kecharis SPA Hotel.
No, Grace Kecharis SPA Hotel doesn't allow dogs.
Yes, parking facilities are available at Grace Kecharis SPA Hotel.