Tulum, Carretera Tulum-Boca Paila km 9.220.137892,-87.46335(Show on Map)
7.8
Good
+1 1 Photo
+1 1 Photo
Checkin - Checkout datesMon, 19 Oct - Tue, 20 Oct19 Oct - 20 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Suites Tulum stands out as a remarkable destination, celebrated for its prime location in the renowned Tulum hotel zone. Guests consistently praise its proximity to the beach and its serene setting, which offers jungle views and peaceful nights undisturbed by nearby clubs or bars. Its closeness to local attractions, restaurants, bars, and shops, alongside practical amenities like private parking, enhances the experience, providing excellent value for money in Tulum. The accommodations are noted for their cleanliness, comfort, and spaciousness, offering elegantly decorated rooms with thoughtful amenities and boho-chic decor that make for a delightful stay. Guests enjoy stunning sunrise and sunset views from impressive rooftops and terraces, adding to the charm of the location.
Additional highlights include a delightful dining experience at the highly regarded Le Loco restaurant, providing convenient breakfast and dinner options. The property also offers refreshing rooftop pools with breathtaking views and a charming beach experience facilitated through local partnerships, ensuring memorable coastal encounters. Guests appreciate the comfort of the beds, described as super comfortable and roomy, contributing to restful nights. The hotel's cleanliness standards are consistently praised, providing a fresh and welcoming environment throughout the stay.
The exceptional staff at Suites Tulum further enriches the experience, with numerous guests lauding the team's friendliness and attentiveness. Individuals such as Nico, Dani, Nicholas, and Ivo are particularly commended for their outstanding service, ensuring a smooth and enjoyable stay. The concierge services, managed by Mariano and Dante, are also highlighted for their efficiency and hospitality.
While the WiFi connectivity is described as stable in some areas, there is room for improvement. However, this does not detract significantly from the overall positive experience. The stunning rooftop spaces offer a perfect spot for relaxation, with beautiful vistas and excellent facilities that enhance the social atmosphere.
Overall, Suites Tulum provides a beautiful, peaceful, and convenient base for exploring Tulum, with its combination of exceptional location, delightful accommodations, and outstanding service creating a memorable and rejuvenating getaway.
Categories
Beach
Pool
Outdoor Pool
Free Wi-Fi
Outdoor Pool
Small
Check-in - Check-out
Check In:
15:00 - 22:00
Check Out:
10:00 - 11:00
Facilities
Parking
Restaurant
Bar
Garden
Terrace
Non-smoking rooms
Airport shuttle
Internet services
Express check-in/check-out
Safety deposit box
Cycling
Tour desk
Luggage storage
WiFi
Allergy-free room
Outdoor pool
Free WiFi
Non-smoking throughout
Air conditioning
Sun terrace
Outdoor pool (all year)
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Airport shuttle (additional charge)
Beachfront
Street parking
Rooftop pool
Infinity pool
Pool with view
Plunge pool
Airport pick up
Airport drop off
Sun loungers or beach chairs
Sun umbrellas
Outdoor furniture
Picnic area
Beach
Shuttle service
24-hour security
Key access
Fire extinguishers
Swimming pool
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Cashless payment available
Property is cleaned by professional cleaning companies
Room Types
Superior Double or Twin Room with Jungle ViewThis twin/double room's standout feature is the pool with a view. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a tea and coffee maker. The twin/double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower.
King Room with Terrace and Jungle ViewThis double room's standout feature is the pool with a view. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a tea and coffee maker. The spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Deluxe Room with Jungle viewThe pool with a view is the standout feature of this double room. The fully equipped kitchenette has a stovetop, a refrigerator, kitchenware and a tea and coffee maker. The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Studio with Terrace and Jungle ViewThis studio's standout feature is the pool with a view. Guests can make meals in the kitchenette that is fitted with a stovetop, a refrigerator, kitchenware and a tea and coffee maker. The studio offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Studio with Balcony and Jungle ViewThis studio features a pool with a view. Meals can be prepared in the kitchenette, which comes with a stovetop, a refrigerator, kitchenware and a tea and coffee maker. The studio provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Queen Room with Garden and Jungle ViewThis double room's standout feature is the pool with a view. The spacious double room offers air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Deluxe Room with Jungle viewThe pool with a view is the standout feature of this double room. The spacious double room features air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Deluxe Double Room with Jungle ViewThis double room features a pool with a view. The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower. Among the room amenities are a minibar, a tea and coffee maker, a seating area as well as a patio and garden views. The unit has 1 bed.
Deluxe Queen Room with Jungle ViewThis double room's standout feature is the pool with a view. The spacious double room offers air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Standard Double Room with Jungle ViewThis double room's standout feature is the pool with a view. The spacious double room offers air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Three-Bedroom Deluxe ApartmentGuests will have a special experience as this apartment offers a pool with a view. Featuring 3 bedrooms, this apartment offers 3 bathrooms with a walk-in shower, a seating area and terrace where you can relax. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a tea and coffee maker. Among the room amenities are air conditioning, soundproof walls, a minibar as well as a patio and garden views. The unit has 4 beds.
Three-Bedroom ApartmentThe pool with a view is the standout feature of this apartment. The apartment has 3 bedrooms and 3 bathrooms with a walk-in shower and free toiletries. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a tea and coffee maker. Among the room amenities are air conditioning, soundproof walls, a minibar as well as a patio and garden views. The unit has 3 beds.
Four-Room ApartmentThe pool with a view is a top feature of this apartment. The apartment has 4 bedrooms and 4 bathrooms with a walk-in shower and free toiletries. Among the room amenities are air conditioning, soundproof walls, a minibar as well as a patio and garden views. The unit has 4 beds.
About Suites Tulum
Registry or License or Notification Number: 007-047-006153/2025
Guest Reviews
7.8
Good
Review Summaries
Summarized by AI
Location
Suites Tulum boasts a remarkable location that consistently impresses its guests. Situated in the renowned hotel zone, the property offers close proximity to the beach, which can be easily accessed either by crossing the road or through a neighboring hotel. The tranquil setting features jungle views and a peaceful atmosphere, complemented by the nearby Sian Ka'an reserve, ensuring quiet nights away from the hustle and bustle of loud clubs or bars.
Guests appreciate the convenient access to local attractions, with many restaurants, bars, and shops just a short walk away. The hotel's positioning along the beach road allows for relaxing strolls to the nearby beach club and surrounding areas, offering the best value for money in Tulum. The property itself is praised for its clean and comfortable accommodations, with big rooms and large bathrooms providing a serene retreat immersed in greenery.
A highlight is the magnificent panoramic terrace, which is perfect for enjoying the beautiful jungle scenery. The location is not only picturesque but also practical, offering private parking onsite for guests. With exceptional staff contributing to an excellent overall experience, Suites Tulum provides a quiet, beautiful, and convenient base for exploring all that Tulum has to offer.
Breakfast
Suites Tulum offers a pleasing morning dining experience, highlighted by the highly regarded Le Loco restaurant, conveniently located next to the property. Guests appreciate the availability of breakfast and dinner options at Le Loco, particularly for days when they prefer staying on-site. The property's amenities include the provision of drinking water on all floors, which adds to the convenience of guests' stay. While some visitors mention the absence of an included breakfast service, alternatives abound nearby. Directly across the street, there are appealing options like a small deli, a taco and beer place, and Kosmos coffee, which comes recommended for its lattes. Throughout their visit, guests often interact with the notably helpful and friendly staff, enhancing the overall experience.
Rooms
Suites Tulum offers a charming experience for guests seeking comfort and style in a beautiful jungle setting. The rooms are consistently described as spacious, elegantly decorated, and exceptionally comfortable, with thoughtful amenities such as kitchenettes and large beds. Many guests appreciate the tasteful boho-chic decor and the ample space, making for a delightful stay. Several reviewers mention the impressive terraces and rooftops with stunning sunrise and sunset views over the jungle, along with peaceful surroundings perfect for relaxation.
A key highlight for many is the cleanliness and upkeep of the accommodations, with rooms being described as very clean and well-maintained. The hotel's quiet location away from the noisy street adds to the serene atmosphere, providing a tranquil retreat in nature. Guests enjoy the lovely beach access through a nearby hotel and commend the staff for their friendly and welcoming attitude.
Some noted aspects such as the occasional musty smell or limited sound insulation do not overshadow the overall positive experience. Suites Tulum is celebrated for its beautiful architecture, inviting ambiance, and accurate representation both in person and in profile photos, offering visitors a memorable and rejuvenating getaway.
Beds
Suites Tulum offers an inviting retreat where visitors consistently highlight the comfort of its sleeping arrangements. The beds receive near-universal praise for their comfort, often described as super comfortable. Size also plays a significant role in guest satisfaction, with several reviews noting the large, roomy beds that contribute to restful nights. These spacious beds, combined with good air conditioning, provide an accommodating environment that enhances the overall experience. Guests can expect excellent accommodation boasting huge, plush beds, ensuring a relaxing stay in vibrant Tulum.
Cleanliness
Suites Tulum has garnered acclaim for its excellent cleanliness standards, with multiple reviewers consistently highlighting the property's clean and comfortable rooms. The hotel is described as simple yet welcoming, with guests frequently noting the fresh and impeccably maintained environment. The beautiful and quiet ambiance adds to the appeal, making it a restful retreat for travelers. The rooms are consistently cleaned, ensuring a pristine atmosphere throughout one's stay. While the majority of comments are overwhelmingly positive, a few guests feel that proper maintenance could further enhance the experience, ensuring a consistently welcoming environment. Overall, Suites Tulum upholds a commendable standard of cleanliness that aligns with guests' expectations and the images provided by the hotel.
Staff
Suites Tulum boasts an impressive team of staff that consistently garners praise from guests for their friendliness and helpfulness. Visitors repeatedly highlight the exceptional service provided by individuals like Nico, who is noted for being both super nice and incredibly attentive, and the warm welcomes offered by Dani. Nicholas and Ivo are recognized for their extreme kindness and helpfulness, contributing to an atmosphere of genuine hospitality throughout the hotel.
The concierge services stand out, with Mariano and Dante mentioned for their excellent management and attentive care. It's clear that the staff, described as lovely, are dedicated to ensuring guests have a smooth experience, from check-in to assisting with rentals of scooters and bikes. Their responsive nature and honesty further enhance the confidence guests have in them, leading many to express a desire to return and experience the phenomenal service once more. Overall, the team's dedication to creating a welcoming and supportive environment truly enhances the charm of Suites Tulum as a travel destination.
Wi-Fi
Suites Tulum offers a mixed experience when it comes to WiFi connectivity. Many guests have noted that the internet is stable and reliable, providing a good connection in some areas. However, others have experienced challenges, with weak signals in certain rooms and reports of the WiFi being less effective. Some guests have expressed the need for improvement, indicating that while the WiFi is functional for some, it doesn't consistently meet expectations across the hotel. Overall, while guests find reliable internet service at times, there's room for enhancement in the strength and reach of the WiFi throughout the property. Beyond WiFi, the hotel provides free parking, ensuring safety for vehicles, which adds convenience to the stay. Air conditioning is appreciated for its performance alongside the internet when both are working smoothly.
Pool
Suites Tulum offers a delightful experience with its rooftop amenities, including two swimming pools that provide a refreshing retreat. Guests can enjoy the rooftop pool, which boasts an incredible vista, providing a picturesque backdrop over the jungles and beyond. The rooftop terrace is praised for its breathtaking views, particularly during sunset, making it a perfect spot to unwind and relax after a day of exploration. The hotel features multiple pools, including a rooftop option, which, although small, offers a cozy environment for intimate gatherings or personal relaxation. Additionally, the rooftop is equipped with great facilities, including a spacious dining area and bar, creating an ideal setting for socializing while savoring the stunning 360-degree views over the area. While some guests noted minor issues with pool cleanliness, the overall ambiance and scenic beauty of the rooftop spaces overshadow these concerns, providing a memorable experience in Tulum.
Beach
Suites Tulum offers guests convenient access to the stunning beaches of Tulum, thanks to partnerships with local establishments. Though the accommodation itself does not directly open onto the beach, guests can easily reach the magnificent shoreline by walking through neighboring hotels or partnering beach clubs. This arrangement provides a beautiful seaside experience, often described as practically exclusive. The beach clubs nearby offer fantastic amenities, including dining and drinks, with some featuring terraces with impressive views. While accessing the beach might require crossing a road or navigating a short, rocky path, the beauty and tranquility of the beach make it worthwhile. Guests can also enjoy a shared kitchen with beach views, adding to the allure of the stay. Overall, the proximity and collaboration with local beach clubs ensure that guests have a memorable coastal experience in Tulum.
Outdoor Pool
Suites Tulum offers a spectacular rooftop experience that has captivated guests with its stunning vistas and inviting outdoor pool area. The terrace spans several levels and provides a magnificent setting for watching the sunset, making it a memorable spot for relaxation. Guests are enchanted by the panoramic views, which extend across the jungle and the entire area. The rooftop features a shared hangout space, complete with comfortable loungers, tables, and chairs that invite guests to unwind and soak in the tranquil surroundings.
Visitors appreciate the various terraces on each floor, which offer charming outdoor spaces furnished with seats and tables for a comfortable outdoor retreat. At the upper level, the open design includes a bar and a large dining table, enhancing the social atmosphere with its 360-degree view. The rooftop patio, with its pool, serves as a refreshing oasis, allowing guests to enjoy leisure moments amid breathtaking scenery. Overall, the rooftop at Suites Tulum stands out as an excellent focal point, delighting guests with its combination of natural beauty and well-equipped amenities.
FAQ
Yes, Suites Tulum has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Suites Tulum.
No, Suites Tulum doesn't allow dogs.
No, parking facilities aren't available at Suites Tulum.
