The Penthouse Suites Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Penthouse Suites Hotel in Tunis is highly praised for its strategic location, making it convenient for accessing local amenities, restaurants, cafes, and shops. Guests appreciate its proximity to transportation hubs, despite being somewhat distant from major city attractions. The competent staff further enhances the guest experience, contributing to the hotel's reputation as a comfortable and accommodating choice.
The breakfast experience is another highlight, with guests frequently commending the extensive selection and deliciously well-presented dishes. The warmth and professionalism of staff members like Mr. Wael, Ismel, and Rachida add to the pleasant dining atmosphere, making breakfast a delightful start to the day.
Rooms at The Penthouse Suites Hotel are noted for their spaciousness, cleanliness, and comfort. Perfect for families and large groups, the well-decorated interiors provide a relaxing environment for guests. Though there are minor issues with noise isolation, the overall feedback suggests a welcoming and accommodating atmosphere.
The hotel maintains high standards of cleanliness throughout its rooms and common areas, including the pool, which is meticulously maintained. This contributes to a quiet and inviting environment, complemented by the friendly and helpful staff. The combination of cleanliness and excellent service consistently leads to a positive guest experience.
The staff, consistently commended for their exceptional service, treat guests with warmth and professionalism. Their attentive nature and ability to cater to inquiries significantly enhance the guest experience, making visitors feel like family.
The indoor swimming pool is a standout feature, praised for its cleanliness and inviting ambiance at night. While other facilities like the ice rink and bowling may incur extra charges, the pool is a major draw for relaxation.
Beds provide a high level of comfort, contributing to a restful sleep experience. Despite occasional comments on mattress comfort, the overall sentiment is that the hotel offers cozy and comfortable accommodations.
While feedback on the hotel's five-star status is mixed, many guests highlight the friendly and helpful staff as a key positive aspect. Despite some criticisms, such as the lack of certain expected amenities, the welcoming atmosphere and enjoyable breakfast are noted as favorable elements of the stay.
Categories
The breakfast experience is another highlight, with guests frequently commending the extensive selection and deliciously well-presented dishes. The warmth and professionalism of staff members like Mr. Wael, Ismel, and Rachida add to the pleasant dining atmosphere, making breakfast a delightful start to the day.
Rooms at The Penthouse Suites Hotel are noted for their spaciousness, cleanliness, and comfort. Perfect for families and large groups, the well-decorated interiors provide a relaxing environment for guests. Though there are minor issues with noise isolation, the overall feedback suggests a welcoming and accommodating atmosphere.
The hotel maintains high standards of cleanliness throughout its rooms and common areas, including the pool, which is meticulously maintained. This contributes to a quiet and inviting environment, complemented by the friendly and helpful staff. The combination of cleanliness and excellent service consistently leads to a positive guest experience.
The staff, consistently commended for their exceptional service, treat guests with warmth and professionalism. Their attentive nature and ability to cater to inquiries significantly enhance the guest experience, making visitors feel like family.
The indoor swimming pool is a standout feature, praised for its cleanliness and inviting ambiance at night. While other facilities like the ice rink and bowling may incur extra charges, the pool is a major draw for relaxation.
Beds provide a high level of comfort, contributing to a restful sleep experience. Despite occasional comments on mattress comfort, the overall sentiment is that the hotel offers cozy and comfortable accommodations.
While feedback on the hotel's five-star status is mixed, many guests highlight the friendly and helpful staff as a key positive aspect. Despite some criticisms, such as the lack of certain expected amenities, the welcoming atmosphere and enjoyable breakfast are noted as favorable elements of the stay.
5-Star Hotel
This hotel offers well-appointed suites with modern amenities. It features a restaurant and personalized service. The hotel's location provides easy access to the city's attractions.
Hotel with Indoor Pool
The Penthouse Suites Hotel includes an indoor pool, providing a dedicated space for swimming and relaxation. Guests can also utilize the sauna facility available within the hotel for additional comfort.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Panoramic View Pool
Business Hotel
Accessible Hotel
Hotel with Panoramic View Pool
Hotel with Heated Pool
Guest Reviews
The Penthouse Suites Hotel is strategically situated in an area that guests find convenient and appealing, particularly for accessing a variety of local amenities. Located just a short distance from Hadi Nweira Street, visitors can easily explore a vibrant array of restaurants, cafes, and shops. This proximity to busy shopping districts and the main street enriches the travel experience with diverse dining and entertainment options readily available. Although the hotel is somewhat distant from the city's coastline and main attractions like Sidi Bousaid, Mersa, Carthage, and La Goulette, its location near transportation hubs, such as taxis and the airport, facilitates smooth travel for guests. Despite some reviews noting its distance from the city center and neighboring traffic noise, the overall sentiment suggests a well-located establishment for those visiting Tunis. The competent staff further elevates the guest experience, contributing positively to the hotel’s reputation as a comfortable and accommodating choice.
The breakfast experience at The Penthouse Suites Hotel generally receives high praise from guests, with many describing it as good, very good, or even exceptional. A constant highlight is the variety offered, with numerous comments emphasizing an extensive selection that caters to diverse tastes. Guests have also noted that the breakfast is not only delicious but well-presented, often mentioning it as one of the best buffet breakfasts they've encountered.
The staff contribute positively to the breakfast experience, with specific mentions of their warmth, friendliness, and professionalism—particularly Mr. Wael, Ismel, and Rachida. The elegant service provided enhances the dining atmosphere, making breakfast a pleasant start to the day. Despite a few mentions of the breakfast being mediocre or acceptable, the overall tone of the reviews suggests that the hotel provides a satisfying and enjoyable breakfast experience.
The Penthouse Suites Hotel offers an impressive array of rooms noted for their spaciousness, consistently praised for accommodating families and large groups. Guests frequently mention the cleanliness and comfort of the rooms, indicating a high standard maintained by the hotel. Many reviewers appreciated the well-decorated interiors, with some rooms described as ultra-spacious and perfect for relaxing stays. The junior suites, in particular, are highlighted for their comfort and cleanliness. The location is convenient, with rooms situated near shops and restaurants, adding to the overall positive experience. Despite minor issues with noise isolation, the overall feedback suggests the rooms provide a welcoming and accommodating environment.
At The Penthouse Suites Hotel, the beds stand out for their high comfort level, consistently noted for being very comfortable and pleasant. Guests frequently highlight the generous size of both the beds and the rooms, contributing to a relaxing and comfortable stay. The bedding itself receives positive attention, enhancing the overall comfort provided. However, there are occasional comments indicating varying experiences with mattress comfort. Overall, the impression is that The Penthouse Suites Hotel is well-regarded for providing a cozy and restful sleep experience.
The Penthouse Suites Hotel consistently impresses guests with its immaculate standards of cleanliness. Visitors frequently highlight the very clean rooms, which are meticulously maintained and offer a comfortable and fresh environment. Equally noteworthy is the cleanliness of the hotel's common areas, including the pool, which guests find to be well-maintained and spotless. This attention to detail in maintaining a pristine environment extends throughout the entire establishment, complementing the quiet and welcoming atmosphere. In addition to the polished surroundings, guests appreciate the comfort and kindness extended by the staff, who are described as friendly and helpful. This combination of high cleanliness standards and excellent service contributes to a consistently positive experience for those staying at the hotel.
Visitors to The Penthouse Suites Hotel consistently commend the staff for their exceptional service and welcoming demeanor. Guests are greeted with warmth and friendliness, making their stay feel more personal, as the staff treat visitors like family. Reviews highlight the professionalism and attentive nature of the team, with specific mentions of individuals such as Rachida, Ismail, Mrs. Ghada, Ziad, Imad, Hamza, and Mr. Nasreddine, who enhance the experience with their kindness and cooperation. The hotel's reception team leaves a lasting impression through their warm welcomes, while the overall staff is noted for being extremely respectful and helpful. Their swift service and ability to cater to all guest inquiries further contribute to a pleasant stay. Additionally, guests express appreciation for the hotel’s clean and comfortable accommodations, with the hotel’s team contributing significantly to an exceptional visit.
The Penthouse Suites Hotel offers guests an indoor swimming pool that stands out for its cleanliness and beautifully maintained facilities. The pool has received praise for its inviting glow at night, creating a serene atmosphere ideal for relaxation. With water consistently heated to a comforting 37°C, it provides a delightful experience regardless of the weather outside. While other attractions such as the ice rink and bowling facilities have limited daytime availability and may incur additional charges, the swimming pool remains a favorable highlight of the hotel, contributing significantly to the overall satisfaction of the stay.
The Penthouse Suites Hotel receives mixed feedback regarding its five-star status, with some guests considering it more akin to a three-star establishment. While opinions on its star rating vary, there are positive aspects worth noting. Many guests praise the friendly and helpful staff, contributing to a welcoming atmosphere that enhances the overall experience. Despite some criticisms, such as the lack of internet and double glazing which don't align with expectations for a five-star hotel, guests appreciate the enjoyable breakfast offered. It's clear that the service element at the hotel leaves a favorable impression, even as other areas may fall short of the five-star standard.
Location Show Map
Location
Breakfast
The staff contribute positively to the breakfast experience, with specific mentions of their warmth, friendliness, and professionalism—particularly Mr. Wael, Ismel, and Rachida. The elegant service provided enhances the dining atmosphere, making breakfast a pleasant start to the day. Despite a few mentions of the breakfast being mediocre or acceptable, the overall tone of the reviews suggests that the hotel provides a satisfying and enjoyable breakfast experience.
Rooms
Beds
Cleanliness
Staff
Pool
5 Star
Yes, The Penthouse Suites Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Panoramic View Pool.
No, a spa isn't available at The Penthouse Suites Hotel.
No, The Penthouse Suites Hotel doesn't allow dogs.
No, parking facilities aren't available at The Penthouse Suites Hotel.
No, The Penthouse Suites Hotel doesn't have a gym.
Location Show Map
More Options
