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Best Western Plus Hotel Genova

Turin , Via Sacchi 14/b (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Best Western Plus Hotel Genova, strategically located across from Turin's Porta Nuova train station, is frequently praised by guests for its prime location and accessibility to major city attractions, shops, and restaurants. The hotel offers an ideal base for exploring Turin, with easy access to public transportation and the city's historic center, making it a favorite among both leisure and business travelers.

Guests commend the hotel for its excellent breakfast offerings, characterized by a wide variety of sweet and savory items, including gluten-free options. The breakfast experience is enhanced by the friendly and professional staff, although there can be occasional issues with replenishment speed and crowdedness.

The hotel’s rooms are celebrated for their cleanliness, spaciousness, and modern amenities. Guests appreciate the stylish yet comfortable furnishing, although there are comments about occasional noise disturbances and some rooms needing updates. The luxurious suites and family rooms resonate well with those seeking added space and comfort.

Cleanliness is a top priority at the hotel, with spotless rooms and well-maintained facilities frequently highlighted. This attention to hygiene, coupled with an accommodating atmosphere, makes for a comfortable and enjoyable stay.

The staff at the hotel are consistently praised for their exceptional service and warm hospitality. Their professionalism and multilingual abilities enhance the guest experience, ensuring a friendly and helpful environment.

Wi-Fi is generally reliable, providing guests with fast and stable connectivity, although there are sporadic connectivity issues noted by some.

The hotel's spa and wellness center receive glowing reviews for their stunning amenities and tranquil ambiance, although access involves an additional fee, which some guests find steep. The gym, while smaller, is appreciated for its 24-hour availability.

Parking presents challenges due to limited on-site capacity, but alternative options nearby help alleviate these concerns, including secure yet pricey garage spaces.

Family travelers find the hotel suitable, enjoying spacious accommodations with features like fully equipped kitchens and extra beds, fostering a family-friendly atmosphere.

Finally, the beds are frequently noted for their comfort, contributing to a restful stay, despite minor criticisms regarding mattress conditions. Overall, the Best Western Plus Hotel Genova offers a satisfying experience with its central location, excellent breakfast, and attentive staff, though some areas might benefit from updates to fully embody its four-star status.
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Historic Hotel

Located in Turin, a city with a rich history and architectural heritage. The hotel provides accommodation within this historical urban environment.

Hotel Taking Steps Towards Sustainability

This hotel has undertaken a sustainability project promoting practices aimed at protecting the environment, people, and local traditions. It focuses on investing in safety, innovation, staff training, and choosing well-selected suppliers.

Hotel for Honeymoon

Mentioned as a romantic hotel that provides spa therapy, a hot tub, and a steam room, offering couples various options for relaxation and well-being.

Hotel with Spa

This hotel offers a relaxing spa with a hammam and salt cave. It is conveniently located near the Porta Nuova train station.

Family Friendly Hotel

Provides comfortable accommodations and family-friendly services. Its location near the train station is convenient for families. The hotel ensures a pleasant experience for all family members.

Romantic Hotel

Located near Parco del Valentino, this hotel offers comfortable accommodations and mountain views, enhancing the romantic experience. Its convenient amenities and location make it a pleasant choice.

Business Hotel

This hotel is located near the ESCP Business School.

Accessible Hotel

This hotel offers five wheelchair-friendly rooms compliant with DIN 18024 and 18025 standards. It provides special facilities for visually impaired and deaf guests, and ensures easy wheelchair access throughout. Wheelchair users can check door widths at reception, and the hotel has an elevator.

Hotel with Gym

The Best Western Plus Hotel Genova offers a fitness area equipped with the latest Technogym equipment. It's perfect for guests wanting to maintain or improve their physical fitness during their stay.

4-Star Hotel

This hotel provides comfortable rooms and a convenient location near the city center. It is well-equipped for both business and leisure travelers. The hotel offers easy access to public transportation.

Hotel where Dogs Stay Free

Best Western Plus Hotel Genova is a pet-friendly hotel.

Dog Friendly Hotel

Dogs Stay Free

Hotel near Nightlife Spots

Hotel with Parking

Room Types

Classic Single Room The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit offers 1 bed.

Classic Double Room The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 1 bed.

Twin Room The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit offers 2 beds.

Deluxe Double Room Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 1 bed.

Classic Triple Room Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit has 2 beds.

Junior Suite This junior suite has a balcony with mountain view, hot tub and free toiletries.

Classic Room with One Queen and Twin Beds Featuring free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. This family room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 3 beds.

Queen Apartment - Non-Smoking Featuring free toiletries, this apartment includes a private bathroom with a shower, a bidet and a hairdryer. Guests can make meals in the kitchen that features a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as an inner courtyard view.

Two-Bedroom Apartment with One Queen Bed and Two Single Beds - Non-Smoking Providing free toiletries, this apartment includes a private bathroom with a shower, a bidet and a hairdryer. The fully equipped kitchen features a refrigerator, a dishwasher, kitchenware and a tea and coffee maker. The spacious air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as an inner courtyard view.

Three-Bedroom Apartment with Two Queen Beds and Two Single Beds - Non-Smoking Featuring free toiletries, this apartment includes a private bathroom with a shower, a bidet and a hairdryer. The fully equipped kitchen has a refrigerator, a dishwasher, kitchenware and a tea and coffee maker. The spacious air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as an inner courtyard view.

About Best Western Plus Hotel Genova

License: 001272-ALB-00236, IT001272A1ULDZ63SY

Guest Reviews

8.5

Very Good

Location

Best Western Plus Hotel Genova boasts a prime location that makes it an ideal choice for travelers visiting Turin. Conveniently situated across from the Porta Nuova train station, it offers easy access to both public transport and the city's main attractions. Guests appreciate the proximity to Turin’s historic center, making it highly suitable for those wanting to explore the city on foot. The hotel’s setting means shops, restaurants, and cultural sites are just a short walk away, providing a seamless blend of convenience and comfort. Whether arriving by train or taking advantage of its accessibility to public transportation and local amenities, visitors find the location exceptionally strategic for their travel needs. The area, being central yet remarkably tranquil, is also noted for its ease of access to major city attractions, further solidifying its status as a superb gateway to Turin.

Breakfast

Best Western Plus Hotel Genova impresses guests with its breakfast offerings, which are largely praised for their diversity, quality, and abundance. The breakfast buffet provides a wide selection of items, catering both to sweet and savory preferences. Many guests appreciate the availability of gluten-free options and healthy choices, indicating inclusivity for those with dietary restrictions. The breakfast is often described as superb, complete, and full of variety, with particular highlights such as handmade coffee on request and organic products like pancakes and pistachio cream.

Guests find the breakfast exceptional, with some referring to it as gourmet and not-to-be-missed. There's a substantial spread that includes fresh fruit, pastries, cheeses, and sausages. The affordability of the breakfast, especially when included in room rates, is noted as good value by many. However, some reviews suggest room for improvement in replenishment speed and variety, particularly with fruit options.

The hotel's staff receives frequent compliments for their friendliness and professionalism, contributing to a positive breakfast experience. The breakfast area sometimes faces criticism for being crowded or lacking atmosphere, yet this does not detract significantly from the overall satisfaction with the meal itself.

Rooms

Nestled conveniently across from Porta Nuova Station, Best Western Plus Hotel Genova offers a blend of elegance and practicality in its accommodations. Guests frequently mention the superb cleanliness and spaciousness of the rooms, noting that well-maintained interiors with tasteful furnishings contribute to a comfortable stay. Many rooms feature modern amenities, including jacuzzis and spacious bathrooms, often exceeding guest expectations. The staff's professionalism and kindness further enhance the overall experience, consistently providing great service alongside high-quality room cleaning.

While guests have praised a selection of suites and family rooms for their large size and luxury, some rooms were described as smaller, with dated furniture and minor upkeep needed. Occasionally, noise from the street or adjacent rooms has been noted as a disturbance, though some found the soundproofing effective.

The hotel's strategic location makes it an ideal spot for travelers, offering easy access to many city attractions. Overall, the positive aspects of the room experience at Best Western Plus Hotel Genova are highlighted with consistent mentions of comfort, spaciousness, and exemplary service.

Beds

The beds at Best Western Plus Hotel Genova receive frequent praise for their comfort, offering guests a restful night. Many find the mattresses and pillows to be exceptionally cozy, with some citing memory foam pillows as a standout feature for optimal sleep. The rooms, often described as spacious and thoughtfully decorated, bolster the overall impression of comfort, contributing to a relaxing atmosphere. Bedding quality is consistently highlighted, with clean and maintained sheets adding to the positive comfort experience. Guests can enjoy a good night’s sleep on large, king-sized beds that are frequently noted for their comfort and support. Despite some isolated comments about less-than-ideal mattress conditions, the overriding consensus from guests is one of high satisfaction with the bed offerings, ensuring a welcoming stay for those seeking restful nights during their travels.

Cleanliness

When planning a visit to Turin, the Best Western Plus Hotel Genova stands out as a highly recommended choice for travelers who prioritize cleanliness and comfort. The hotel consistently receives praise for its impeccable cleanliness, with guests frequently noting the spotlessly clean rooms and well-maintained common areas. The bathrooms in particular are highlighted for their exceptional hygiene, ensuring a comfortable stay for guests.

The hotel, conveniently located near the city center, combines meticulous cleanliness with style, offering rooms that blend classic elegance with modern comfort. Guests appreciate the spaciousness and beauty of the accommodation, alongside the welcoming and accommodating atmosphere fostered by the professional and friendly staff.

Beyond the personal spaces, the hotel maintains an excellent standard across the entire facility, from the beautifully decorated interiors to the attentive upkeep of amenities. Whether enjoying the comfort of clean, quiet rooms, or relaxing in the on-site spa after a day of sightseeing, guests consistently commend the hotel for its dedication to maintaining high cleanliness standards.

For travelers seeking a clean, comfortable stay in Turin, complemented by a rich and varied breakfast and the warmth of Italian hospitality, the Best Western Plus Hotel Genova appears to be a stellar choice that promises a refreshing and seamless experience.

Staff

At the Best Western Plus Hotel Genova, the staff consistently receives high praise for their exceptional service and warm hospitality. Guests frequently highlight the friendly and helpful nature of the team, emphasizing their ability to make visitors feel welcome and cared for. The staff's professionalism is noteworthy, with many guests commending their courteous and attentive demeanor. The hotel's reception team is often mentioned for their kind and accommodating service, going above and beyond to assist guests, including offering guidance on local amenities and dining recommendations. The multilingual abilities of the staff, particularly their proficiency in French, add an extra layer of convenience for international travelers. With a commitment to ensuring every detail of a guest's stay is enjoyable, the staff at Best Western Plus Hotel Genova leaves a lasting impression of warmth and efficiency, contributing significantly to the overall positive experiences reported by visitors.

Wi-Fi

The Wi-Fi experience at Best Western Plus Hotel Genova generally receives positive remarks from guests, with many highlighting the good, fast, and reliable internet connectivity throughout the hotel. Guests appreciate that Wi-Fi is free and often works well without issue, an excellent feature for travelers needing consistent online access. Some reviews even describe the Wi-Fi as impeccable and flawless, contributing to a modern and functional experience during their stay.

However, there are occasional mentions of connectivity issues. In some instances, the internet connection is noted as poor, with sporadic reports of non-working Wi-Fi in certain rooms. These spotty connections are sometimes addressed by ethernet cables provided in rooms, though this does not always resolve issues fully for all guests. Despite these sporadic problems, the overall sentiment towards the hotel's Wi-Fi remains largely positive, with stable Wi-Fi access considered a major plus by most visitors.

Spa

Nestled in the heart of Turin, Best Western Plus Hotel Genova boasts a remarkable spa that has captured the admiration of its guests. Among the highlights are the stunning hot tub and magnificent spa facilities, which provide a serene escape from the bustling city life. The spa, described as superb and wonderful, includes features such as a functional jacuzzi and a jet pool ideal for relaxation. A variety of treatments are available, ensuring excellent spa services that cater to different preferences and occasions—perfect for a day with a partner, family, or friends.

Despite its acclaim, the spa is a paid amenity, with several guests noting the additional cost of €30 per person for access. While some find the price steep, many agree that the experience and ambiance justify the expense. The spa offers good rates for hotel guests, though there is an expressed desire for complimentary access or inclusion in the room price.

The well-maintained wellness center is praised for its superb decor and a welcoming atmosphere, making it an ideal retreat even on a rainy day. Its strategic location near Porta Nuova station adds convenience for those seeking effortless relaxation paired with excellent services. With an emphasis on restorative experiences, the spa allows guests to recharge and enjoy pleasant afternoons in its tranquil environment, making it an attractive feature of the hotel for visitors seeking moments of serenity and indulgence.

Gym

The gym at Best Western Plus Hotel Genova receives a mix of feedback, with most reflecting a positive experience. Guests appreciate the 24-hour availability, an unusual perk in Italy, which allows for flexibility throughout their stay. Despite being on the smaller side, the gym is considered good, providing basic yet satisfactory equipment for workouts. This accessibility and the overall well-maintained facility add value to the hotel, enticing both fitness enthusiasts and travelers alike. However, there are occasional issues with accessing the gym internally, leading to slight inconveniences. Overall, the gym offers a decent experience for those looking to maintain their fitness routine while traveling.

Parking

When planning a stay at Best Western Plus Hotel Genova in Turin, it's important to consider parking options as they play a significant role in your overall experience. The hotel's prime location near the train station makes it easily accessible by public transport, yet guests have found the parking situation to be somewhat challenging. The hotel itself offers limited parking facilities, reportedly providing spaces for only a few cars, which are usually full upon arrival. However, numerous parking alternatives are available nearby, including an underground garage at the train station. This option is a convenient solution for those who prefer not to leave their vehicle on the street, where thefts and break-ins have been reported. While the train station garage offers security, it comes with a hefty price tag, often ranging between 25 to 50 euros per day. For those seeking more budget-conscious options, some free parking spaces are available around the hotel, though caution is advised due to security concerns. A partner garage located about 300 meters away provides another feasible choice at approximately 20 euros for 24 hours. Though the parking situation may require some planning and investment, these options ensure guests can find a suitable solution while enjoying the hotel’s central location and amenities.

Family

Best Western Plus Hotel Genova seems to be a top choice for families seeking a comfortable and practical stay in a prime location. Families consistently praise the spacious and well-equipped accommodations, particularly noting the availability of large, beautifully decorated apartments with multiple bathrooms and fully equipped kitchens. The hotel is ideal for those traveling by train given its proximity to the station, though it may pose some challenges for those arriving by car.

The family rooms are described as good-sized and suitable for accommodating children, with options for adding extra beds if needed. Guests appreciate the cozy atmosphere that extends to creating a welcoming environment for children. The hotel provides a seamless experience for families by offering an apartment instead of a standard room, enhancing convenience during their stay.

Those traveling with children particularly recommend the hotel, highlighting its family-friendly nature and complementary amenities. Overall, Best Western Plus Hotel Genova successfully caters to families, enabling memorable vacations, whether exploring the surrounding area or relaxing in the comfort of their accommodations.

4 Star

Best Western Plus Hotel Genova evokes mixed feelings among its guests, with some praising its services as exceptional and warranting its four-star rating, while others believe improvements are necessary for it to truly match the caliber expected of its rating. Many guests note positive experiences, emphasizing the hotel's good standing and recommending it for weekend stays. The staff's prompt response in resolving issues, such as plumbing concerns, highlights their commitment to service, enhancing the overall experience.

Despite these positive facets, criticisms regarding outdated facilities such as bathrooms and showers are frequent, with some guests suggesting these aspects fall short of the four-star standard. The breakfast, similarly, does not meet the expectations one might have for a hotel of its claimed status. Additionally, external noise from the nearby tram and limited parking availability contribute to frustrations among patrons expecting a more serene and accommodating environment.

The absence of a spa further complicates its four-star claim, with some feeling the hotel could improve to better align with guest expectations for this rating. Cleanliness, too, is a point of contention for a few, who suggest that a notable chain like Best Western should take greater care in maintaining standards. Overall, while many aspects suggest it is well above the typical three-star experience, innovations in facilities and services are necessary to garner universal acclaim for its current rating.

Business

Best Western Plus Hotel Genova emerges as an ideal choice for business travelers visiting Turin, strategically located across from Porta Nuova station. The hotel boasts excellent service, with reception staff dedicated to ensuring a smooth and pleasant stay. Business guests appreciate the good value for money and find the accommodations well-suited for short stays, whether for city exploration or conference attendance.

The facilities include superb quality pillows and a conveniently accessible gym equipped with everything one might need for a quick workout. The property also offers a fantastic suite, consistently praised for its impeccable service, contributing to an overall positive experience. The hotel's prime location and thoughtful amenities make it a favored option for those mixing work with travel in Turin.

No, Best Western Plus Hotel Genova doesn't have any pool.

Yes, a spa is available at Best Western Plus Hotel Genova.

Yes, Best Western Plus Hotel Genova welcomes dogs.

Yes, parking facilities are available at Best Western Plus Hotel Genova.

Yes, Best Western Plus Hotel Genova has a gym.

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