Premier Inn Tuxtla
Tuxtla Gutierrez
16.76310200,
-93.14119100
,
5a Norte Poniente 2650 Blvd., Plaza Las Américas, Col. Las Brisas
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Summary of reviewsPremier Inn Tuxtla is highly regarded for its strategic location in a prime area of Tuxtla, making it ideal for tourists and business travelers alike. The hotel’s proximity to the ADO bus terminal, a bustling square, a shopping plaza with various amenities and essential services contributes significantly to its appeal. Additionally, the staff are frequently commended for their friendliness and attentiveness, enhancing the overall guest experience.
The hotel's breakfast is mostly praised for being tasty, abundant and varied, despite some mixed reviews about the consistency and variety of the menu. Guests appreciate the cleanliness and the quality selection of hot foods offered in the buffet, along with a satisfactory coffee service.
Rooms at Premier Inn Tuxtla are recognized for their cleanliness, spaciousness and comfort, particularly noting the very comfortable and well-equipped nature of the accommodations. However, some issues such as the lack of natural light, poor ventilation and occasional maintenance problems are noted. Guests express some dissatisfaction with outdated facilities and inadequate soundproofing between rooms.
Cleanliness is a mixed bag with some guests praising the clean beds and overall facility maintenance, while others point out significant issues like stained sheets, mold and unpleasant odors. Improved consistency in cleaning practices appears to be needed.
The WiFi service generally receives commendation for its high speed and stability, although a few guests report inconsistent quality. The beds continue to be a highlight, noted for their exceptional comfort which contributes to a restful stay, despite sporadic complaints about noise from the beds.
Overall, Premier Inn Tuxtla earns positive reviews for its excellent location, friendly staff, comfortable accommodations and good breakfast offerings, making it a recommendable option for visitors to the city. While there are areas in need of improvement, the hotel provides a solid, practical choice for both leisure and business travel.
Categories
The hotel's breakfast is mostly praised for being tasty, abundant and varied, despite some mixed reviews about the consistency and variety of the menu. Guests appreciate the cleanliness and the quality selection of hot foods offered in the buffet, along with a satisfactory coffee service.
Rooms at Premier Inn Tuxtla are recognized for their cleanliness, spaciousness and comfort, particularly noting the very comfortable and well-equipped nature of the accommodations. However, some issues such as the lack of natural light, poor ventilation and occasional maintenance problems are noted. Guests express some dissatisfaction with outdated facilities and inadequate soundproofing between rooms.
Cleanliness is a mixed bag with some guests praising the clean beds and overall facility maintenance, while others point out significant issues like stained sheets, mold and unpleasant odors. Improved consistency in cleaning practices appears to be needed.
The WiFi service generally receives commendation for its high speed and stability, although a few guests report inconsistent quality. The beds continue to be a highlight, noted for their exceptional comfort which contributes to a restful stay, despite sporadic complaints about noise from the beds.
Overall, Premier Inn Tuxtla earns positive reviews for its excellent location, friendly staff, comfortable accommodations and good breakfast offerings, making it a recommendable option for visitors to the city. While there are areas in need of improvement, the hotel provides a solid, practical choice for both leisure and business travel.
Hotel with Swimming Pool
Offers a swimming pool and is well-regarded by travelers. It provides a comfortable stay with good amenities.
Indoor Pool
Business Hotel
This hotel is tagged as suitable for business travel.
Hotel with Indoor Pool
Guests can enjoy a well-maintained indoor pool that is open all year, suitable for all ages. The hotel also provides a fitness center, complementing the recreational amenities.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Located in a prime area of Tuxtla, the Premier Inn Tuxtla garners considerable praise for its excellent and practical location. The hotel is conveniently situated next to a bustling square and the bus station, making it an ideal base for both sightseeing and further travel. The close proximity to a shopping plaza, complete with a cinema, supermarket and various eateries, adds to its appeal for visitors seeking convenience and accessibility.
Travelers frequently highlight the hotel's strategic position near the ADO bus terminal, making it particularly advantageous for those planning to explore surrounding towns like San Cristóbal de las Casas. Despite being slightly removed from the city center, the easy access to multiple establishments and amenities mitigates this minor drawback.
Guest reviews consistently mention the benefit of having essential services, such as a Toks restaurant and OfficeMax, nearby. This makes it not only a favorable spot for leisure travelers but also a preferred choice for business trips. Additionally, the hotel’s connectivity and easy access to transport options ensure a smooth and hassle-free stay for all types of travelers.
The staff at Premier Inn Tuxtla also earns commendations for their friendly and attentive service, contributing to the overall comfortable and pleasant experience. Clean and comfortable accommodations, coupled with a good breakfast, enhance the stay further. Taken together, these aspects make Premier Inn Tuxtla a recommendable option for visitors to the city.
Premier Inn Tuxtla offers a breakfast experience that has received mixed reviews from guests. Most of the feedback highlights the positive aspects of the morning meal. Numerous guests have praised the breakfast for being tasty, varied and satisfying. Many have commented that the buffet is complete, offering a good selection of hot food that includes eggs, pancakes, fried plantains, beans and more. The coffee service alongside the breakfast has also been highly appreciated.
Guests frequently mention that the breakfast is abundant and includes sufficient quantities of food, ensuring that no one leaves hungry. The inclusion of the breakfast with the accommodation is another point that guests find valuable and convenient. Some have lauded the comfort of the dining experience, noting the cleanliness and friendly staff that enhance the overall atmosphere.
However, not all feedback is favorable. Some guests felt that the breakfast lacked variety and mentioned a repetitive menu. Others pointed out issues like certain items running out quickly or the absence of fresh fruit. Instances of cold food and occasional poor service from the breakfast staff have also been noted. Despite these criticisms, many still found the breakfast to be a good start to their day, aligning with the comfort and quality of the hotel overall.
In summary, while there are some areas for improvement, the general consensus among guests is that Premier Inn Tuxtla provides a generally good breakfast that is abundant, tasty and a solid addition to the hotel's offerings.
Premier Inn Tuxtla offers a mix of experiences when it comes to its rooms. On the positive side, numerous guests have praised the rooms for being very clean and tidy, spacious and comfortable with some highlighting their well-equipped nature and good air conditioning. The comfort of the beds stands out with many describing them as very comfortable, which contributes to a restful stay. Additionally, the hotel's convenient location is appreciated by visitors.
However, the reviews also reveal several areas that need improvement. A common issue is the lack of windows in many rooms, which makes them feel enclosed and dark, a situation not helped by the limited natural light. Some rooms suffer from poor ventilation, contributing to a somewhat claustrophobic atmosphere. Further, the hotel seems to struggle with maintenance and cleaning in some areas with mentions of outdated bathroom facilities, worn bed linens and occasional unpleasant odors. The condition of the furniture and walls often appears neglected and the soundproofing between rooms is insufficient, leading to disturbances.
Overall, while Premier Inn Tuxtla provides spacious and comfortable rooms, the lack of natural light and maintenance issues might detract from the experience for some guests.
Premier Inn Tuxtla has garnered a reputation for its high standard of comfort, particularly when it comes to its beds. Numerous guests have praised the comfort and cleanliness of the beds and rooms. Mattresses at the hotel are consistently described as very comfortable with some highlighting their excellent quality. This aligns with mentions of good night's sleep and general satisfaction with the bed comfort.
However, while the comfort of the beds is a strong point, there are sporadic complaints about noise. Some guests have noted that the beds make a lot of noise with even the slightest movement, which could be a point of discomfort for light sleepers. Despite this, the overall sentiment remains positive, emphasizing the cozy and restful experience guests can expect from their stay.
In addition to the beds, guests also appreciate the clean rooms and comfortable showers, contributing to an overall pleasant stay. The hotel’s excellent location and good breakfast further enhance the appeal, creating a well-rounded and satisfying guest experience.
Premier Inn Tuxtla presents a mixed experience when it comes to cleanliness. While some guests appreciate the clean and comfortable beds and the overall cleanliness of the facilities, others point out significant issues. Many reviews highlight dirty rooms with stained walls and sheets, often accompanied by unpleasant smells and evidence of poor cleaning practices. Mold in bathrooms and musty odors further detract from the experience.
Complaints about the condition of towels and the overall outdated feel of the rooms suggest that the hotel could benefit from significant maintenance and an upgrade of its amenities. Noise from the cleaning staff in the morning and the appearance of cockroaches in some rooms are additional factors impacting the overall guest satisfaction.
On a positive note, some visitors found the hotel and its rooms to be well-maintained and clean, providing a pleasant atmosphere for rest. However, the recurring reports of inadequate hygiene in various areas, from elevators to bathrooms, imply a need for more consistent and rigorous cleaning practices.
The staff of Premier Inn Tuxtla consistently receive praise for their friendliness and attentive service. Guests frequently highlight the courteous and professional demeanor of the staff, especially those in the dining area with many noting clear instructions and excellent customer service. The attention and treatment provided by both front desk and kitchen personnel often leave a positive impression with many guests appreciating their empathy and helpfulness. Despite some isolated mentions of distracted behavior or a lack of courtesy from the reception staff, the overall consensus is overwhelmingly positive. Guests commend the excellent service from the manager and various staff members, emphasizing kindness, accessibility and a welcoming atmosphere. Furthermore, the cleanliness of the facilities and the quality of the food also receive favorable remarks, contributing to a satisfying stay experience.
Guest reviews of Premier Inn Tuxtla highlight mixed experiences with the hotel's WiFi. Many guests commend the internet service, noting that the WiFi is very fast, excellent with a good signal and stable. Some reviews mention high-speed internet capabilities, even suitable for streaming services like Netflix. However, not all feedback is positive, as a few guests experienced issues such as low-quality, low-speed internet and terrible WiFi. The internet is generally reported to be available only in the rooms. Despite some negative remarks, the prevailing sentiment emphasizes the good quality and high speed of the WiFi at Premier Inn Tuxtla.
Premier Inn Tuxtla appears to be a solid choice for travelers, offering an excellent location that is both convenient and accessible. Guests praised the hotel for its private parking and excellent breakfast, key amenities that enhance the overall stay. While it may not have luxurious trappings, its simple room design meets the necessary requirements, making it a good option for those seeking comfort and functionality. Additionally, the hotel's proximity to transportation hubs, including a short taxi drive to the bus terminal and airport, adds to its appeal for convenience-savvy travelers.
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Location
Travelers frequently highlight the hotel's strategic position near the ADO bus terminal, making it particularly advantageous for those planning to explore surrounding towns like San Cristóbal de las Casas. Despite being slightly removed from the city center, the easy access to multiple establishments and amenities mitigates this minor drawback.
Guest reviews consistently mention the benefit of having essential services, such as a Toks restaurant and OfficeMax, nearby. This makes it not only a favorable spot for leisure travelers but also a preferred choice for business trips. Additionally, the hotel’s connectivity and easy access to transport options ensure a smooth and hassle-free stay for all types of travelers.
The staff at Premier Inn Tuxtla also earns commendations for their friendly and attentive service, contributing to the overall comfortable and pleasant experience. Clean and comfortable accommodations, coupled with a good breakfast, enhance the stay further. Taken together, these aspects make Premier Inn Tuxtla a recommendable option for visitors to the city.
Breakfast
Guests frequently mention that the breakfast is abundant and includes sufficient quantities of food, ensuring that no one leaves hungry. The inclusion of the breakfast with the accommodation is another point that guests find valuable and convenient. Some have lauded the comfort of the dining experience, noting the cleanliness and friendly staff that enhance the overall atmosphere.
However, not all feedback is favorable. Some guests felt that the breakfast lacked variety and mentioned a repetitive menu. Others pointed out issues like certain items running out quickly or the absence of fresh fruit. Instances of cold food and occasional poor service from the breakfast staff have also been noted. Despite these criticisms, many still found the breakfast to be a good start to their day, aligning with the comfort and quality of the hotel overall.
In summary, while there are some areas for improvement, the general consensus among guests is that Premier Inn Tuxtla provides a generally good breakfast that is abundant, tasty and a solid addition to the hotel's offerings.
Rooms
However, the reviews also reveal several areas that need improvement. A common issue is the lack of windows in many rooms, which makes them feel enclosed and dark, a situation not helped by the limited natural light. Some rooms suffer from poor ventilation, contributing to a somewhat claustrophobic atmosphere. Further, the hotel seems to struggle with maintenance and cleaning in some areas with mentions of outdated bathroom facilities, worn bed linens and occasional unpleasant odors. The condition of the furniture and walls often appears neglected and the soundproofing between rooms is insufficient, leading to disturbances.
Overall, while Premier Inn Tuxtla provides spacious and comfortable rooms, the lack of natural light and maintenance issues might detract from the experience for some guests.
Beds
However, while the comfort of the beds is a strong point, there are sporadic complaints about noise. Some guests have noted that the beds make a lot of noise with even the slightest movement, which could be a point of discomfort for light sleepers. Despite this, the overall sentiment remains positive, emphasizing the cozy and restful experience guests can expect from their stay.
In addition to the beds, guests also appreciate the clean rooms and comfortable showers, contributing to an overall pleasant stay. The hotel’s excellent location and good breakfast further enhance the appeal, creating a well-rounded and satisfying guest experience.
Cleanliness
Complaints about the condition of towels and the overall outdated feel of the rooms suggest that the hotel could benefit from significant maintenance and an upgrade of its amenities. Noise from the cleaning staff in the morning and the appearance of cockroaches in some rooms are additional factors impacting the overall guest satisfaction.
On a positive note, some visitors found the hotel and its rooms to be well-maintained and clean, providing a pleasant atmosphere for rest. However, the recurring reports of inadequate hygiene in various areas, from elevators to bathrooms, imply a need for more consistent and rigorous cleaning practices.
Staff
Wi-Fi
4 Star
Yes, Premier Inn Tuxtla has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Premier Inn Tuxtla.
No, Premier Inn Tuxtla doesn't allow dogs.
No, parking facilities aren't available at Premier Inn Tuxtla.
Yes, Premier Inn Tuxtla has a gym.
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