Hotel Madrid
Tuxtla Gutierrez
16.75514800,
-93.12117800
,
6 Poniente Norte, 175. Barrio De Guadalupe
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Summary of reviewsHotel Madrid in Tuxtla is highly praised for its outstanding central location, offering convenient access to nearby attractions such as Marimba Park. Guests appreciate being within walking distance of vibrant dining, shopping, and entertainment venues, enhancing their overall travel experience. The hotel's strategic position is complemented by clean, spacious, and modern rooms, known for their quiet ambiance and comfort. Despite occasional issues such as damp smells or limited natural light, the accommodations, equipped with comfortable beds and essential amenities, generally receive positive feedback.
Cleanliness is another standout feature, with guests frequently commenting on the spotless condition of rooms and facilities, contributing to a welcoming and hygienic environment. The hotel staff enhances the guest experience even further. Receptionists and other personnel are consistently acknowledged for their friendliness and attentiveness, with individuals like Miss Susy, Isela, and Jaime receiving special praise for exceptional service. This dedication ensures that guests feel supported and valued during their stay.
Hotel Madrid's breakfast receives mixed reviews; however, many guests appreciate the flavorful, simple offerings with a touch of Mexican flair, noting the breakfast's overall quality and courteous service. There is room for improvement in variety, particularly for vegetarian options. The internet service is generally reliable, providing strong and consistent connectivity, though some guests report occasional issues with wifi stability.
Overall, the comfortable beds contribute significantly to guest satisfaction despite some varied opinions on mattress firmness. Hotel Madrid successfully delivers a solid, cost-effective three-star experience, often exceeding expectations. With its combination of convenience, comfort, and affordability, the hotel is a compelling choice for travelers visiting Tuxtla, offering a value that approaches a four-star experience at a two-star cost.
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Cleanliness is another standout feature, with guests frequently commenting on the spotless condition of rooms and facilities, contributing to a welcoming and hygienic environment. The hotel staff enhances the guest experience even further. Receptionists and other personnel are consistently acknowledged for their friendliness and attentiveness, with individuals like Miss Susy, Isela, and Jaime receiving special praise for exceptional service. This dedication ensures that guests feel supported and valued during their stay.
Hotel Madrid's breakfast receives mixed reviews; however, many guests appreciate the flavorful, simple offerings with a touch of Mexican flair, noting the breakfast's overall quality and courteous service. There is room for improvement in variety, particularly for vegetarian options. The internet service is generally reliable, providing strong and consistent connectivity, though some guests report occasional issues with wifi stability.
Overall, the comfortable beds contribute significantly to guest satisfaction despite some varied opinions on mattress firmness. Hotel Madrid successfully delivers a solid, cost-effective three-star experience, often exceeding expectations. With its combination of convenience, comfort, and affordability, the hotel is a compelling choice for travelers visiting Tuxtla, offering a value that approaches a four-star experience at a two-star cost.
3-Star Hotel
This hotel offers air-conditioned rooms with private bathrooms and free WiFi. It's centrally located and provides easy access to Parque Central Tuxtla Gutierrez. The hotel offers clean and spacious rooms and is known for its friendly staff.
Family Friendly Hotel
Accessible Hotel
Guest Reviews
Hotel Madrid in Tuxtla boasts an outstanding location, attracting visitors who appreciate its proximity to popular attractions. Ideally situated just a few blocks from the lively Marimba Park, guests can easily explore the vibrant area filled with numerous restaurants, bars, and opportunities to enjoy live music. This centrally located hotel offers convenient access to the city's main plazas and shopping centers, making it a practical choice for travelers who wish to be in the heart of the city.
The excellent location is consistently highlighted by guests, who value how everything is within walking distance, providing a seamless experience for sightseeing and dining. The hotel's strategic position is complemented by its inviting amenities, including clean accommodations and spacious rooms. Many reviews also commend the attentive staff, with mentions of exceptional service from individuals like Miss Susy and her colleagues at reception.
Moreover, the hotel provides added benefits such as free parking and breakfast, further enhancing its appeal to those seeking both comfort and value for money during their stay. With its strong WiFi signal and modern facilities, Hotel Madrid ensures that guests remain connected and at ease. The combination of its central positioning, quality amenities, and reasonable pricing make Hotel Madrid a compelling choice for anyone visiting Tuxtla.
Hotel Madrid's breakfast offering garners mixed reviews from guests, though the positives often stand out. Many guests describe the breakfast as very good, simple yet flavorful, and delicious. Common elements include coffee, dry rolls, and eggs with chilaquiles, often noted for their excellent taste and good quality. The breakfast, generally included in the stay, surprises some guests with its courteous nature and simplicity. Others appreciate the typical Mexican flair and the kindness of the staff serving breakfast. The breakfast is typically ready at 8 a.m., providing a convenient start to the day. However, some guests note limited variety and absence of vegetarian options, expressing a desire for more diverse offerings, including fruit. Despite the simplicity, many guests leave satisfied, fully appreciating the quality and the convenient location of the dining area. The breakfast experience at Hotel Madrid therefore appeals to those who value taste and service, though it may leave room for improvement in terms of variety and scope.
Hotel Madrid boasts impressively spacious and clean rooms, a repeated highlight in guest reviews. Many guests appreciated the comfort of the accommodations, noting that the rooms come equipped with all necessary amenities. The hotel offers large, modern spaces with comfortable beds and good-sized bathrooms, many of which provide consistent hot water and extras like hairdryers.
The central location is another significant advantage, making it a convenient choice for travelers. Although some rooms might have limited natural light due to views of internal patios, the overall ambiance is described as quiet and restful. Guests frequently mention the excellent air conditioning and cleanliness throughout the property.
A small number of reviews noted issues such as rooms smelling of dampness or poor lighting distribution, but these seem to be exceptions rather than the norm. In terms of decor, the modern design is well-received, adding to the overall comfort and pleasantness of the stay. Affordable pricing paired with spacious and comfortable rooms makes Hotel Madrid a solid choice for those visiting the area.
Travelers often find Hotel Madrid's beds to be a highlight of their stay, frequently praising their comfort and spaciousness. Reviewers describe the beds and accompanying pillows as cozy and soft, with high-quality mattresses and sheets enhancing the overall sleeping experience. Despite some mixed feedback regarding the firmness of the mattresses—ranging from too soft to somewhat hard—many guests still emphasize their comfort, noting that they sleep very well. The aesthetic appeal of the beds also garners positive remarks, adding to the pleasant atmosphere of the rooms. However, minor criticisms include occasional noise at the headboard level and beds made of less desired materials, indicating room for improvement. Overall, the general consensus points to Hotel Madrid's comfortable sleeping arrangements as a strong feature, contributing significantly to guest satisfaction.
Hotel Madrid is widely praised for its exceptional levels of cleanliness, consistently providing guests with clean and comfortable accommodations. Many reviews highlight the spotless condition of the rooms, with specifically positive mentions of clean bathrooms, bed linens, and towels that carry a pleasant scent. The hotel maintains an overall hygienic environment, appreciated by guests throughout their stay. Spacious rooms often come equipped with convenient amenities like hot water, hairdryers, daily hygiene kits, and bottled water.
The attention to cleanliness extends beyond the rooms, encompassing the hotel's entire facilities, contributing to a welcoming atmosphere. Guests also appreciate the friendly and attentive service provided by both the hotel and restaurant staff, further enhancing the overall experience. While there are occasional room concerns or reminders of the building's age, the staff's readiness to assist and the cleanliness of the hotel leave a largely positive impression on visitors.
At Hotel Madrid, the staff consistently receives high praise from guests, creating a welcoming and comfortable environment for visitors. The personnel, particularly frontline members like receptionists, exude friendliness and are lauded for their helpfulness and attentiveness. Individuals such as Isela, Jaime, and Miss Susy are noted for providing exceptional service, making guests feel supported and well-cared-for during their stays.
The service across the hotel—from reception to housekeeping and the restaurant—is frequently described as excellent, setting a positive tone for guests seeking both comfort and convenience. Helpful, knowledgeable, and professional staff members are always willing to assist with everything from dining recommendations to local area tips, ensuring that guests' experiences exceed expectations.
Even when the hotel is busy or guests are having challenging days, interactions with the cordial and accommodating staff contribute to a sense of calm and contentment. Whether providing advice or addressing specific needs, the Hotel Madrid team remains a standout aspect of the guest experience, consistently ensuring that every visitor feels valued and at home.
Travelers heading to Hotel Madrid can generally expect a solid internet experience during their stay. Many guests have enjoyed an excellent connection, both with wifi and cable, highlighting a very strong and reliable wifi signal in certain rooms. For those who prioritize digital connectivity, this can be a reassuring aspect of their visit. However, not all experiences are seamless. A number of visitors have noted issues with the wifi, describing periods of instability and slower speeds. For some, the connection dropped occasionally, and others experienced weak signals inside their rooms. While these instances may not be the norm, they are worth considering for guests with high connectivity needs.
Hotel Madrid in Tuxtla offers a satisfying blend of affordability, comfort, and convenience, making it ideal for travelers seeking a solid three-star experience. Guests appreciate the good quality-price ratio, noting that the amenities provided exceed expectations for what one would typically anticipate at this price point. Despite the hotel appearing more modern in pictures than in reality, it remains nice and comfortable, with spacious, clean, and comfortable rooms.
The hotel may not be large, but its location is very practical and suitable for those looking to explore Tuxtla or simply stopover for a night. Close proximity to local attractions adds to its appeal, making it even more attractive considering its reasonable rates. Breakfast is deemed decent and the service largely pleasant, with staff proving to be friendly and accommodating. Positive guest interactions include helpful support in keeping medications refrigerated, exhibiting a commitment to guest satisfaction.
Overall, Hotel Madrid presents itself as a reliable option for those prioritizing cost-effective lodging without sacrificing quality. While it functions smoothly as a solid three-star hotel, some guests find it likened to a four-star experience at the budget of a two-star stay.
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Location
The excellent location is consistently highlighted by guests, who value how everything is within walking distance, providing a seamless experience for sightseeing and dining. The hotel's strategic position is complemented by its inviting amenities, including clean accommodations and spacious rooms. Many reviews also commend the attentive staff, with mentions of exceptional service from individuals like Miss Susy and her colleagues at reception.
Moreover, the hotel provides added benefits such as free parking and breakfast, further enhancing its appeal to those seeking both comfort and value for money during their stay. With its strong WiFi signal and modern facilities, Hotel Madrid ensures that guests remain connected and at ease. The combination of its central positioning, quality amenities, and reasonable pricing make Hotel Madrid a compelling choice for anyone visiting Tuxtla.
Breakfast
Rooms
The central location is another significant advantage, making it a convenient choice for travelers. Although some rooms might have limited natural light due to views of internal patios, the overall ambiance is described as quiet and restful. Guests frequently mention the excellent air conditioning and cleanliness throughout the property.
A small number of reviews noted issues such as rooms smelling of dampness or poor lighting distribution, but these seem to be exceptions rather than the norm. In terms of decor, the modern design is well-received, adding to the overall comfort and pleasantness of the stay. Affordable pricing paired with spacious and comfortable rooms makes Hotel Madrid a solid choice for those visiting the area.
Beds
Cleanliness
The attention to cleanliness extends beyond the rooms, encompassing the hotel's entire facilities, contributing to a welcoming atmosphere. Guests also appreciate the friendly and attentive service provided by both the hotel and restaurant staff, further enhancing the overall experience. While there are occasional room concerns or reminders of the building's age, the staff's readiness to assist and the cleanliness of the hotel leave a largely positive impression on visitors.
Staff
The service across the hotel—from reception to housekeeping and the restaurant—is frequently described as excellent, setting a positive tone for guests seeking both comfort and convenience. Helpful, knowledgeable, and professional staff members are always willing to assist with everything from dining recommendations to local area tips, ensuring that guests' experiences exceed expectations.
Even when the hotel is busy or guests are having challenging days, interactions with the cordial and accommodating staff contribute to a sense of calm and contentment. Whether providing advice or addressing specific needs, the Hotel Madrid team remains a standout aspect of the guest experience, consistently ensuring that every visitor feels valued and at home.
Wi-Fi
3 Star
The hotel may not be large, but its location is very practical and suitable for those looking to explore Tuxtla or simply stopover for a night. Close proximity to local attractions adds to its appeal, making it even more attractive considering its reasonable rates. Breakfast is deemed decent and the service largely pleasant, with staff proving to be friendly and accommodating. Positive guest interactions include helpful support in keeping medications refrigerated, exhibiting a commitment to guest satisfaction.
Overall, Hotel Madrid presents itself as a reliable option for those prioritizing cost-effective lodging without sacrificing quality. While it functions smoothly as a solid three-star hotel, some guests find it likened to a four-star experience at the budget of a two-star stay.
No, Hotel Madrid doesn't have any pool.
No, a spa isn't available at Hotel Madrid.
No, Hotel Madrid doesn't allow dogs.
No, parking facilities aren't available at Hotel Madrid.
No, Hotel Madrid doesn't have a gym.
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