Havana Palace Hotel II
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Summary of reviewsHavana Palace Hotel II enjoys a prime location in the city's heart, making it an attractive choice for travelers. The proximity to shops, restaurants, supermarkets and transportation options is a major plus. Despite some parking difficulties, the hotel's central placement and scenic views add to its appeal.
One of the standout features is the breakfast, which includes a diverse range of high-quality options served with panoramic views of the city from the top floor. Guests frequently commend the helpfulness and attentiveness of the kitchen staff and reception, making breakfast a daily highlight.
Dinner at the hotel is generally well-received with a variety of menu options and some standout dishes like the parmegiana steak. While there have been occasional disappointments, the overall dining experience is positive.
Room comfort and cleanliness also earn praise. Many guests appreciate the spacious, clean and comfortable accommodations. However, some note that certain rooms are small or face street noise and there are occasional mentions of outdated infrastructure and maintenance needs. Despite this, the polite and attentive staff contribute significantly to the positive guest experience.
The cleanliness of the hotel generally meets guest expectations with many finding their rooms to be well-maintained. However, inconsistencies in cleaning standards have been reported, such as finding hairs or mold in certain areas.
Staff service is consistently highlighted as a strong point with many guests praising the organized, friendly and helpful team. Reception, housekeeping, café and kitchen staff all contribute to a welcoming and hospitable environment.
The gym, though equipped with some old and rusty equipment, is appreciated for its variety of machines. It provides a satisfactory workout experience even if it's not top-of-the-line.
Parking poses more challenges with tight and limited spaces often causing inconvenience, particularly for those with larger vehicles. Some parking is situated 2km away, which adds to the difficulty, despite the availability of transport to these remote lots.
Family-friendly amenities are another plus with comfortable family rooms and spaces for children to play. Although there are minor inconveniences like a lack of cribs, the hotel remains a good option for families.
Beds receive mixed reviews; while many find them comfortable with high-quality bedding, others encounter issues with mattress quality and bed configurations.
As a three-star hotel, Havana Palace Hotel II aligns well with its rating, offering good value for money and meeting essential benchmarks. While it meets the needs of most travelers, it may not satisfy those with higher expectations.
For business travelers, the hotel provides a conducive environment with well-equipped business facilities and reliable wi-fi. The convenient location adds to its suitability for work-related stays.
Overall, Havana Palace Hotel II is a convenient, comfortable and hospitable choice for both leisure and business travelers, offering good value and a central location.
Categories
One of the standout features is the breakfast, which includes a diverse range of high-quality options served with panoramic views of the city from the top floor. Guests frequently commend the helpfulness and attentiveness of the kitchen staff and reception, making breakfast a daily highlight.
Dinner at the hotel is generally well-received with a variety of menu options and some standout dishes like the parmegiana steak. While there have been occasional disappointments, the overall dining experience is positive.
Room comfort and cleanliness also earn praise. Many guests appreciate the spacious, clean and comfortable accommodations. However, some note that certain rooms are small or face street noise and there are occasional mentions of outdated infrastructure and maintenance needs. Despite this, the polite and attentive staff contribute significantly to the positive guest experience.
The cleanliness of the hotel generally meets guest expectations with many finding their rooms to be well-maintained. However, inconsistencies in cleaning standards have been reported, such as finding hairs or mold in certain areas.
Staff service is consistently highlighted as a strong point with many guests praising the organized, friendly and helpful team. Reception, housekeeping, café and kitchen staff all contribute to a welcoming and hospitable environment.
The gym, though equipped with some old and rusty equipment, is appreciated for its variety of machines. It provides a satisfactory workout experience even if it's not top-of-the-line.
Parking poses more challenges with tight and limited spaces often causing inconvenience, particularly for those with larger vehicles. Some parking is situated 2km away, which adds to the difficulty, despite the availability of transport to these remote lots.
Family-friendly amenities are another plus with comfortable family rooms and spaces for children to play. Although there are minor inconveniences like a lack of cribs, the hotel remains a good option for families.
Beds receive mixed reviews; while many find them comfortable with high-quality bedding, others encounter issues with mattress quality and bed configurations.
As a three-star hotel, Havana Palace Hotel II aligns well with its rating, offering good value for money and meeting essential benchmarks. While it meets the needs of most travelers, it may not satisfy those with higher expectations.
For business travelers, the hotel provides a conducive environment with well-equipped business facilities and reliable wi-fi. The convenient location adds to its suitability for work-related stays.
Overall, Havana Palace Hotel II is a convenient, comfortable and hospitable choice for both leisure and business travelers, offering good value and a central location.
Hotel with Parking
This hotel offers rotating parking and an annexed parking area with transfer services for guests. A parking fee is charged separately.
Accessible Hotel
This hotel provides wheelchair access, a lift, and rooms/facilities for disabled guests. Accessible parking is available, and bathrooms include a toilet for disabled guests, a shower with grab bar, and a lowered bathroom sink.
3-Star Hotel
Havana Palace Hotel II is a popular choice, known for its good service and comfortable accommodations. It features essential amenities and a convenient location, making it a reliable option for travelers.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Gym
Guest Reviews
Nestled in the central region of the city, Havana Palace Hotel II boasts an enviable location, making it a prime choice for travelers. Guests frequently appreciate its proximity to key amenities, including shops, supermarkets, restaurants and the city's bustling shopping center. Moreover, its location makes transportation a breeze, whether you're traveling by car, bus or even from the nearby airport.
The hotel's strategic placement in the city center ensures that many attractions and conveniences are within walking distance or a short Uber ride away. This central positioning also offers a privileged view of the surroundings, adding to the overall appeal for guests.
While the hotel excels in providing a great location, guests also highlight the comfortable beds, good showers and a satisfying breakfast. The reception and staff service are noted for their excellence, contributing positively to the overall stay experience. Although parking can be challenging due to tight spaces, the value for money remains a significant draw for many visitors.
In summary, the location of Havana Palace Hotel II stands out as its most compelling feature, offering easy access to a well-connected urban environment, making it a practical and convenient choice for both short and extended stays.
Breakfast at the Havana Palace Hotel II is consistently praised for its quality, variety and the delightful views it offers. Guests frequently highlight the excellent range of options available, from fresh fruits and juices to made-to-order omelettes and tapioca. The breakfast space, located on the top floor, provides a panoramic view of the city, adding a pleasant ambiance to the meal. Positive comments often mention the helpfulness and attentiveness of the kitchen staff and reception, ensuring that guests are well-served and feel welcome. Despite a few remarks on inconsistencies, the overwhelming feedback suggests that the breakfast exceeds expectations, making it a highlight of the stay at Havana Palace Hotel II. The service, paired with the delicious and varied food selection, contributes to a satisfying start to the day.
Havana Palace Hotel II generally provides a positive dining experience for its guests, particularly highlighting its dinner offerings. Many reviews praise the restaurant's ability to meet all dining needs with a variety of great options on the menu, noting that the food is very good. The restaurant itself is often described as very good, making it worthwhile to have dinner at the hotel. Specific dishes like the parmegiana steak have received commendation for their quality. However, not all feedback is positive; some guests have experienced disappointment with specific dishes or the unavailability of requested items. Additionally, a few reviews have mentioned poor experiences with certain foods, such as the beans and there have been instances where guests left without dining due to dissatisfaction. Despite these occasional setbacks, the overall sentiment suggests that the hotel's dinner service is commendable.
Havana Palace Hotel II offers a variety of room experiences with most guests highlighting the spaciousness and cleanliness. Many reviews emphasize that the rooms are large, clean and comfortable, creating a pleasant stay for visitors. The hotel also features cozy and well-maintained accommodations, which meet simple expectations.
However, some guests pointed out that certain rooms are quite small and cramped, leading to less comfortable experiences. Noise seems to be an issue for rooms facing the street, impacting sleep quality for some visitors. In contrast, rooms on the quieter side of the hotel were appreciated for their tranquil environment.
Although many rooms are described as having comfortable beds and hot showers, some reviews mentioned outdated infrastructure and the need for maintenance. Issues like old furniture, small bathrooms and inadequate ventilation were noted, but didn't overshadow the overall positive feedback on room comfort and cleanliness.
The staff is noted to be polite and attentive, contributing to a well-organized and tidy hotel environment. Guests appreciated the straightforward facilities and good breakfast area, despite some rooms lacking certain amenities like enough towels, warm blankets or a full-length mirror.
Overall, Havana Palace Hotel II seems to offer a reliable and comfortable stay, particularly fitting for those who appreciate clean and simple accommodations, though some room variations may affect individual experiences.
The guest reviews for the beds at Havana Palace Hotel II present a mix of experiences. Many guests praised the beds, describing them as very comfortable with mentions of orthopedic mattresses and high-quality bedding. It was noted that some rooms have queen-sized beds, which some guests found particularly great.
However, there were also significant complaints. Several guests found the beds uncomfortable, mentioning issues such as old spring mattresses, noticeable holes or deformations in the mattresses. The use of two single beds pushed together to form double beds was criticized and there were multiple mentions of the lack of outlets near the beds.
In summary, while some guests enjoyed clean and comfortable beds, others faced disappointments with the bed quality, suggesting inconsistencies in the room furnishings.
Havana Palace Hotel II receives mixed reviews for its cleanliness, though several guests express satisfaction with the overall experience. A recurring theme in the feedback highlights rooms as being very clean, functional and well-organized. Many guests noted that their rooms were spacious and the beds were described as comfortable with some even praising the perfect views and high levels of comfort. The hotel’s facilities, despite being described as old by some, maintained a good standard of cleanliness, adding to the guests' comfort.
Breakfast received consistent positive remarks, being described as generous with good food, contributing to a good cost-benefit ratio. The hotel staff also garnered compliments for being kind and attentive, contributing to the overall pleasant experience.
However, a few reviews did mention areas for improvement. Issues such as small room sizes, stained or worn-out towels, dusty curtains and occasionally unattended cleaning when keys were left at reception were pointed out. Some guests even mentioned finding hairs on sheets and blankets, mold in closets and leftover trash in the bathroom, which suggests variability in the cleaning standards.
Overall, while cleanliness at Havana Palace Hotel II is predominantly viewed positively with many guests appreciating the well-cleaned and comfortable rooms, there are instances where attention to detail could be improved.
The staff at Havana Palace Hotel II consistently receive high praise for their exceptional service. Guests commend the team for being highly organized and attentive with many highlighting their friendliness and politeness. The reception staff, in particular, stand out for their excellent and helpful demeanor, ensuring a warm and welcoming environment from arrival to departure. The hotel's customer service is noted as outstanding with employees consistently being described as kind, communicative and helpful.
Housekeeping is also mentioned positively with housekeepers being attentive and efficient, contributing to a satisfactory stay. The café employees and kitchen staff receive accolades for their attentiveness and helpful nature, enhancing the overall guest experience.
However, it is worth noting that not all reviews are uniformly positive with some guests expressing dissatisfaction with certain aspects of the service. Despite these occasional criticisms, the overall sentiment remains highly favorable, making Havana Palace Hotel II a recommendable choice for travelers looking for excellent hospitality and a friendly atmosphere.
The gym at Havana Palace Hotel II receives mixed but generally positive feedback from guests. While some note that the equipment is old and in poor condition, including rusty dumbbells, others appreciate the gym's completeness and the variety of machines available for use. Despite its age, the gym provides enough equipment for a satisfactory workout. It's seen as a good facility overall, contributing positively to the hotel's amenities alongside the breakfast and game room offerings.
Havana Palace Hotel II has received mixed feedback from guests regarding its parking facilities. The primary concern voiced by patrons is the tightness of the parking garage, making it particularly challenging for those with larger vehicles. Additionally, guests noted that the garage can be crowded and has limited spaces, often leading to difficulties in finding a spot, especially when the hotel is busy. The distant location of some parking options, situated about 2km away from the hotel, further adds to the inconvenience. This sometimes results in a long wait for check-in services.
Despite the hotel providing transportation to the far-off parking lots, the arrangement was seen as less than ideal. Some reviews also mentioned issues like the parking areas being dark, poorly structured and occasionally very noisy. Overall, while there is private parking available, the limitations in space and distance from the hotel premises significantly impact the guest experience.
Havana Palace Hotel II is recognized as a family-friendly hotel with amenities that cater to families with children. Guests have noted that there are great beds specifically for kids and spaces where children can play, which adds to the overall convenience for families staying at the hotel. Visitors staying with their families have appreciated the comfortable family rooms available. However, some have pointed out issues such as a lack of cribs in the rooms and occasional mix-ups like mistaken calls that disturbed a child's sleep. Despite these minor inconveniences, the hotel is still considered a top choice for families.
The Havana Palace Hotel II is a three-star establishment that aligns well with its rated expectations. Many guests found the cost-benefit ratio to be favorable, describing the value for the price as adequate and fair. However, there are contrasting opinions regarding its rating with some noting that the hotel does not match the standards of others in the same price bracket and that four-star claims would be an overstatement. Some guests also mentioned discrepancies between the advertised standard Double Room and their actual experience. Overall, the hotel meets the essential benchmarks of a three-star hotel but may fall short for those seeking higher standards.
Havana Palace Hotel II offers an array of amenities tailored to business travelers. The hotel features well-equipped business-focused facilities, making it an ideal choice for those on work-related trips. Guests frequently highlight that it is perfect for business travel and commend the good wi-fi connectivity, ensuring seamless work sessions. Its location further enhances its appeal, providing a convenient base for business ventures. Overall, Havana Palace Hotel II consistently meets the needs of professionals, ensuring a business trip friendly atmosphere.
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Location
The hotel's strategic placement in the city center ensures that many attractions and conveniences are within walking distance or a short Uber ride away. This central positioning also offers a privileged view of the surroundings, adding to the overall appeal for guests.
While the hotel excels in providing a great location, guests also highlight the comfortable beds, good showers and a satisfying breakfast. The reception and staff service are noted for their excellence, contributing positively to the overall stay experience. Although parking can be challenging due to tight spaces, the value for money remains a significant draw for many visitors.
In summary, the location of Havana Palace Hotel II stands out as its most compelling feature, offering easy access to a well-connected urban environment, making it a practical and convenient choice for both short and extended stays.
Breakfast
Dinner
Rooms
However, some guests pointed out that certain rooms are quite small and cramped, leading to less comfortable experiences. Noise seems to be an issue for rooms facing the street, impacting sleep quality for some visitors. In contrast, rooms on the quieter side of the hotel were appreciated for their tranquil environment.
Although many rooms are described as having comfortable beds and hot showers, some reviews mentioned outdated infrastructure and the need for maintenance. Issues like old furniture, small bathrooms and inadequate ventilation were noted, but didn't overshadow the overall positive feedback on room comfort and cleanliness.
The staff is noted to be polite and attentive, contributing to a well-organized and tidy hotel environment. Guests appreciated the straightforward facilities and good breakfast area, despite some rooms lacking certain amenities like enough towels, warm blankets or a full-length mirror.
Overall, Havana Palace Hotel II seems to offer a reliable and comfortable stay, particularly fitting for those who appreciate clean and simple accommodations, though some room variations may affect individual experiences.
Beds
However, there were also significant complaints. Several guests found the beds uncomfortable, mentioning issues such as old spring mattresses, noticeable holes or deformations in the mattresses. The use of two single beds pushed together to form double beds was criticized and there were multiple mentions of the lack of outlets near the beds.
In summary, while some guests enjoyed clean and comfortable beds, others faced disappointments with the bed quality, suggesting inconsistencies in the room furnishings.
Cleanliness
Breakfast received consistent positive remarks, being described as generous with good food, contributing to a good cost-benefit ratio. The hotel staff also garnered compliments for being kind and attentive, contributing to the overall pleasant experience.
However, a few reviews did mention areas for improvement. Issues such as small room sizes, stained or worn-out towels, dusty curtains and occasionally unattended cleaning when keys were left at reception were pointed out. Some guests even mentioned finding hairs on sheets and blankets, mold in closets and leftover trash in the bathroom, which suggests variability in the cleaning standards.
Overall, while cleanliness at Havana Palace Hotel II is predominantly viewed positively with many guests appreciating the well-cleaned and comfortable rooms, there are instances where attention to detail could be improved.
Staff
Housekeeping is also mentioned positively with housekeepers being attentive and efficient, contributing to a satisfactory stay. The café employees and kitchen staff receive accolades for their attentiveness and helpful nature, enhancing the overall guest experience.
However, it is worth noting that not all reviews are uniformly positive with some guests expressing dissatisfaction with certain aspects of the service. Despite these occasional criticisms, the overall sentiment remains highly favorable, making Havana Palace Hotel II a recommendable choice for travelers looking for excellent hospitality and a friendly atmosphere.
Gym
Parking
Despite the hotel providing transportation to the far-off parking lots, the arrangement was seen as less than ideal. Some reviews also mentioned issues like the parking areas being dark, poorly structured and occasionally very noisy. Overall, while there is private parking available, the limitations in space and distance from the hotel premises significantly impact the guest experience.
Family
3 Star
Business
No, Havana Palace Hotel II doesn't have any pool.
No, a spa isn't available at Havana Palace Hotel II.
No, Havana Palace Hotel II doesn't allow dogs.
Yes, parking facilities are available at Havana Palace Hotel II.
Yes, Havana Palace Hotel II has a gym.
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