Overall, guests have had a wonderful experience at the Holiday Inn Resort Bali Nusa Dua by IHG. The staff's attitude is exceptional, providing superb service to guests. While some guests felt that the food was not up to par with a 5-star hotel, others enjoyed everything about the hotel or resort. Although some guests believed the hotel was more like a 4-star hotel or lacking that certain something for a 5-star rating, others found it to be luxurious. Some guests found the food to be cheaper than other 5-star hotels, but overall, there were no major complaints.
The Royal Santrian is a hotel that truly stands out for its exceptional service. The staff are repeatedly described as super welcoming, friendly and attentive, going above and beyond to ensure guests have a wonderful time. From the restaurant staff to housekeeping, every staff member is obliging and makes guests feel right at home. The pool and beach staff are also praised for being incredibly friendly. Guests note that the service quality is too high and that the staff take quiet notice of what they need and update the room accordingly. Overall, The Royal Santrian is a hotel that provides amazing, lovely and good service that is really on point.
Watermark Hotel & Spa Bali receives enthusiastic reviews from guests who prioritize convenience and comfort during their stay. Its strategic location near Ngurah Rai International Airport makes it an attractive choice for travelers needing easy access before flights, while also placing guests within walking distance of the beach and several local eateries and shops. This proximity adds a touch of coastal charm and provides a taste of local life without compromising on tranquility.
Breakfast at the hotel offers a wide variety of choices, including Japanese and Western options celebrated for their freshness and diversity. Although some guests perceive room for improvement in catering to specific dietary preferences, the overall breakfast experience remains positive. Dinner services, especially the Japanese restaurant, are praised for their authenticity and reasonable pricing, providing a satisfying culinary experience.
Guests enjoy luxurious and spacious room accommodations, appreciated for their cleanliness, modern amenities, and exceptionally comfortable beds. The thoughtful design of rooms, including features like stone bathtubs and satellite channels, caters to both individual and family needs. Despite minor issues with soundproofing, the general consensus highlights the hotel's excellent value for money.
The hotel maintains high standards of cleanliness throughout its premises, and its staff is frequently commended for their friendly and accommodating service. The dedication of the staff to guest satisfaction enhances the overall experience, creating a warm and welcoming atmosphere. Although the WiFi service could use some improvement in coverage, it does provide adequate functionality for most guests.
Watermark Hotel & Spa's on-site spa offers a peaceful respite with excellent quality treatments, while its two stunning pools, especially the rooftop pool, provide ample opportunities for relaxation amidst picturesque settings. Families find the hotel a welcoming environment with spacious accommodations and dedicated play areas for children, ensuring a comfortable stay.
In summary, Watermark Hotel & Spa Bali excels in providing a convenient and pleasant experience for guests, marked by outstanding service, cleanliness, and the luxurious feel of its accommodations. Its location, ease of accessibility, and thoughtful amenities make it a preferred choice for visitors to Bali seeking comfort and tranquility.
Infinity8 Bali, strategically located in Jimbaran, is an excellent choice for travelers needing proximity to Ngurah Rai International Airport, just a 10-minute taxi ride away. Its central location offers easy access to transport, local cafes, restaurants and markets, making it convenient for exploring the island. Guests appreciate the ease of access to various attractions, even though vehicular travel is often required due to limited walkability and distance from key beaches and tourist hotspots. This makes the hotel a practical option for those prioritizing airport proximity and a convenient start or end to their Bali trip.
The breakfast at Infinity8 Bali is generally well-received, featuring a varied buffet with a wide range of Indonesian and Western dishes, including an admired egg station and traditional Balinese foods. Many guests find the breakfast hearty and multicultural, though some note issues with the quality and restocking, especially later in the morning. Despite mixed reviews, the spacious and pleasant rooftop dining area enhances the overall breakfast experience.
Though the dinner options receive mixed feedback, several guests highlight the delicious, high-quality food and themed meals such as pasta and BBQ nights. Complimentary dinners and drinks add value with Asian and continental dishes, particularly the Tom Yum soup, being standouts. However, some guests point out limited variety, overpriced meals and slow service, indicating room for improvement.
Rooms at Infinity8 Bali are praised for their cleanliness, spaciousness and modern furnishings. Guests appreciate the stylish decor, comfortable beds and ample amenities like kettles, safes, mini-fridges and TVs. Some rooms offer lovely views and access to the rooftop pool. Issues such as poor lighting, noise and occasional maintenance problems are noted but do not overshadow the overall comfort and appeal of the rooms.
Cleanliness throughout the hotel is another strong point with many guests commending the well-maintained environment and attentive cleaning staff. However, occasional lapses in bathroom cleanliness and pool area upkeep are mentioned, suggesting the need for consistent attention to detail.
The staff at Infinity8 Bali are one of the hotel's standout features. Guests frequently highlight their friendliness, helpfulness and professionalism, significantly enhancing the overall experience. Individual staff members receive special mentions for their dedication and accommodating nature.
The Wi-Fi service at the hotel is hit-or-miss with good connectivity reported in common areas like the lobby but inconsistent performance in other parts of the hotel, particularly in the rooms. Guests needing reliable internet for work might find the service lacking.
The spa and gym facilities are rated positively with the gym being described as well-equipped and clean. The spa receives mixed reviews with some guests finding the services excellent despite higher costs. Promotions for spa packages and additional amenities such as a rooftop yoga session add to the appeal.
The pool area, especially the rooftop pool, is a highlight for many guests, offering stunning views and a lovely ambiance. The pools are generally clean and well-maintained, though minor issues like occasional overcrowding and water temperature are noted.
Parking facilities are convenient with free scooter parking and secure underground parking available, though maneuvering can be tight.
Infinity8 Bali also caters to families, featuring a dedicated children's pool and family-friendly atmosphere, making it a suitable choice for travelers with children.
In summary, Infinity8 Bali is a strategically located hotel offering excellent service, cleanliness and comfortable amenities. While there are areas for improvement, particularly in dining variety and Wi-Fi connectivity, the hotel's positives make it a worthwhile option for travelers seeking convenience and a pleasant stay in Bali.
Accommodations: Guests rave about the luxurious and spacious accommodations at The Laguna with many praising the comfortable beds and beautiful Balinese decor. Some guests also appreciate the private balconies and stunning ocean views from their rooms.
Service: The service at The Laguna is consistently praised by guests with many noting the friendly and attentive staff who go above and beyond to make their stay comfortable and enjoyable. Guests appreciate the personalized service and attention to detail with many feeling like VIPs during their stay.
Facilities: The resort's facilities, including the pools, spa and restaurants, are all highly rated by guests. Many appreciate the variety of dining options available with some noting the delicious breakfast buffet. The pools are also a highlight with guests enjoying the beautiful surroundings and attentive poolside service.
Location: The Laguna's location in Nusa Dua is also a plus for many guests with some noting the peaceful and relaxing atmosphere of the area. The resort is also conveniently located near the beach and other attractions, making it easy to explore the area.
Overall, guests highly recommend The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali for its luxurious accommodations, exceptional service and beautiful facilities. Despite one negative review, the overwhelming majority of guests believe the resort fully justifies its five-star rating and price point.
FOX Hotel Jimbaran Beach Bali is a great choice for travelers looking for a relaxing getaway that's still close to everything they need. The hotel is conveniently located near the airport and just a short walk from the beach, making it perfect for those arriving or departing. The rooftop pool offers stunning views of Jimbaran Bay and the hotel is just a short walk from fantastic restaurants. The rooms are spacious and well-maintained with modern amenities such as powerful air conditioning and excellent showers. The hotel's staff are praised for their friendliness and helpfulness, going above and beyond to ensure guests have an enjoyable stay. The rooftop infinity pool is a guest favorite with stunning views of the sea and even a swim-up bar. The hotel is also family-friendly with the staff going above and beyond to make sure everyone, including the kids, had a great time. Overall, guests highly recommend this hotel for its beautiful infinity pool, amazing location and comfortable rooms.
Ayodya Resort Bali is celebrated for its idyllic location in Nusa Dua, providing guests with direct access to a stunning, private beachfront. The resort’s tranquil environment, complemented by picturesque Balinese architecture and lush gardens, offers both relaxation and proximity to local attractions, making it a perfect family getaway. The beautiful beachfront setting allows guests to enjoy diverse breakfast experiences in serene lounges, with a satisfying range of options catering to various dietary needs and preferences, including gluten-free and vegetarian choices.
Dining at Ayodya is diverse and highly praised, with standout restaurants like Ganesha Indian and skillful teppanyaki presentations at the Japanese venue. Although some dining options are considered pricey, the quality and variety generally meet guest expectations, offering flavorful and satisfying meals throughout their stay. Room accommodations are spacious and comfortable, featuring balconies with pleasant views, although some guests have noted the need for refurbishment due to dated furnishings and occasional maintenance issues.
Cleanliness across the resort is generally commendable, with well-maintained pools, gardens, and beach areas contributing to its serene atmosphere. The attentive staff underscore the resort's appeal, consistently lauded for their warmth, efficiency, and ability to anticipate guests’ needs, enhancing the overall hospitality experience. While Wi-Fi connectivity has been a point of contention, the staff are responsive to resolving any issues.
The spa at Ayodya Resort Bali provides an extraordinary wellness experience, noted for exceptional massages and full-body treatments, making it a highly recommended feature. The gym, though compact, is appreciated for its offerings, including a squash court, and complements the versatile recreational activities available, such as the delightful children's pool areas.
Ayodya Resort’s beaches add to its allure, praised for their cleanliness, golden sands, and scenic views. The private beachfront ensures a luxurious experience with plenty of sunbeds, suitable for all ages due to the clear, calm waters. Despite minor inconveniences from ongoing maintenance, the combination of pools, gardens, and beach facilities offers ample opportunities for relaxation and family activities, making Ayodya Resort Bali a standout destination for a memorable holiday.
The InterContinental Bali Resort by IHG, has received overwhelmingly positive reviews from guests who were impressed by the exceptional service, luxurious facilities and opulent ambiance. Many guests felt that the resort truly deserved its five-star rating and that the Intercontinental Hotel Group maintains a high standard across all of its hotels. The Royal Garden was a standout feature with its palace-like ambiance leaving guests feeling like royalty. While there were a few comments about breakfast, the overall experience was considered to be truly five-star with nothing lacking. The resort is a top-tier hotel that has left guests spellbound with its magnificence, providing a real five-star experience.
The Patra Bali Resort & Villas - CHSE Certified is a beautiful resort located right on the beach, offering stunning views of the ocean. The private path to the beach is a great feature, although it could be clearer and in better condition. Many guests loved the beach itself with its beautiful surroundings and convenient location. The resort has both a pool and beach front with lovely gardens and great beach access. While the beach may not be the most pristine, it provides a good location for walks and access to nearby attractions. Overall, guests had mixed experiences with the beach but found it a convenient and enjoyable feature of the resort. Noise was not a problem for most guests, including those who enjoyed watching the planes take off nearby. The resort is CHSE certified, ensuring a high level of safety and hygiene. The staff is friendly and accommodating, providing excellent service to guests. The rooms are spacious and comfortable with many offering beautiful views of the ocean. The food at the resort is delicious with a variety of options to choose from. Overall, The Patra Bali Resort & Villas - CHSE Certified is a great choice for those looking for a beautiful beachfront resort with excellent service and amenities.
The Kuta Beach Heritage Hotel - Managed by Accor is a great choice for those looking for a budget-friendly hotel with an unbeatable location in the heart of Kuta, just across the road from the beach. The hotel boasts an amazing breakfast with a vast selection of foods and the staff are incredibly friendly and helpful. The rooms are generally clean, spacious and comfortable with large beds and convenient transportation options nearby. The hotel also offers a variety of pool options, including an infinity pool and a rooftop pool with breathtaking views of Kuta beach. The staff is highly professional, welcoming and accommodating, creating a good atmosphere for guests. The hotel's location is excellent with easy access to shopping centers, bars, restaurants and water activities. Although some guests mentioned noise levels from nearby nightclubs, the hotel offers a convenient and vibrant hub for those wanting to explore Kuta Beach's nightlife. Overall, The Kuta Beach Heritage Hotel - Managed by Accor is a solid option for those looking for a clean, comfortable and well-located hotel in Kuta.
Le Meridien Bali Jimbaran is highly praised for its prime location, just steps away from Jimbaran Beach, making it an ideal destination for beach lovers and food enthusiasts. Guests appreciate the convenience of nearby seafood restaurants, local dining options and the tranquil yet central setting. The beautiful surroundings and strategic proximity to the airport enhance the overall appeal.
Breakfast at the hotel stands out with its extensive buffet, offering a variety of high-quality options including fresh fruits, yogurts, cereals and eggs cooked to order. The delightful service and diverse selections contribute to a wonderful start to the day. Although there are few minor criticisms, the overall breakfast experience is celebrated as exceptional.
The dining experience, particularly at the Bamboo Chic restaurant, receives commendation for quality food and a tranquil setting. Guests enjoy delicious meals, especially the local seafood with nearby restaurants offering impressive cuisine, enhancing their stay.
Rooms at the hotel are lauded for their spaciousness, cleanliness and modern amenities. Special mentions include pool-access rooms and villas with private pools, adding to the luxurious feel. While some rooms may appear outdated and the layout of certain rooms could be improved, the overall feedback highlights their comfort and generous space.
Cleanliness is another strong point with guests consistently noting the spotless condition of rooms and communal areas. Daily housekeeping is efficient and non-intrusive, adding to the pleasant environment, despite occasional minor issues.
The staff at Le Meridien Bali Jimbaran are a standout feature, frequently described as friendly, helpful and attentive. They are dedicated to ensuring guests have a comfortable stay, receiving high praise for their warm and professional service.
The lagoon-style pool is appreciated for its serene and relaxing atmosphere, offering guests a unique and enjoyable experience. While some mention maintenance concerns, the picturesque quality and proximity to the beach make it a high point.
Jimbaran Beach itself is clean and well-maintained, providing easy access for guests to enjoy the scenic coastline and dining options. The hotel's location near the beachfront enhances the overall seaside experience, despite some parts of the beach being less suitable for swimming.
Families find Le Meridien Bali Jimbaran a great choice, thanks to the kids club and engaging activities for children. The comfortable accommodations and attentive staff further add to the family-friendly appeal.
The bedding is frequently highlighted for its comfort with many guests describing the beds and pillows as very comfy, contributing to a commendable sleeping experience.
Overall, Le Meridien Bali Jimbaran offers a luxurious and enjoyable stay, highlighted by its spacious rooms, prime location, exceptional staff and delightful dining and amenities. Despite minor flaws, the positive reviews reflect a high-end experience that leaves guests feeling pampered and satisfied.
Overall, the Sheraton Bali Kuta Resort is a luxurious five-star hotel that provides exceptional facilities and services. Most guests had an amazing experience and found the rooms to be commendable with everything they expected from a 5-star rating. The hotel staff were fantastic and friendly and the prices charged were even considered low for a five-star hotel. While some guests expressed minor complaints, the majority enjoyed their stay at this exceptional hotel.