Uludag40.10201900,
29.13027900,
Uludağ Geli̇şi̇m Bölgesi̇ No:31 Osmangazi(Show on Map)
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Summary of reviewsOksijen Zone Hotel & Spa is highly praised for its prime location within Turkey's renowned ski resort at Mount Uludağ. Guests appreciate the hotel's proximity to ski lifts and cable cars, making it an ideal spot for winter sports enthusiasts. The location offers breathtaking mountain views and a peaceful atmosphere, ideal for both adventure seekers and those seeking tranquility. Families find the access to a nearby playground and skiing activities particularly appealing.
The breakfast experience at the hotel elicits mixed responses. While many guests commend the quality and delightful presentation of the food, especially the jams and croutons, some note a lack of variety and excitement for extended stays. The absence of a buffet-style breakfast prompts suggestions for more diverse selections. Nonetheless, the personalized service and pleasant dining atmosphere leave a favorable impression on many visitors.
Dinner experiences at Oksijen Zone Hotel & Spa also receive varied feedback. The buffet offerings, especially during dinner, are frequently praised for their delicious flavors and variety. While some guests enjoy the chef's culinary creations and the friendly wait staff, there are occasional criticisms regarding the quality and quantity of à la carte options. Despite this, the overall meal presentation and taste are generally well-received.
Guest reviews of the hotel's rooms highlight their cleanliness, modern design, and comfort, particularly noting the restful beds and ample natural light. However, room size is occasionally cited as an issue, with some finding them too small for larger groups. The high standard of cleanliness throughout most of the hotel enhances the experience for many, though some guests have encountered issues with room servicing and cleanliness, leading to a desire for improvements in these areas.
Staff service at Oksijen Zone Hotel & Spa is largely commended, with many visitors appreciating the friendliness and helpfulness of the personnel, especially in the restaurant. Multilingual abilities and attentive service from specific staff members enhance the guest experience, despite occasional communication barriers. The professionalism of ski instructors and spa employees further contributes to guest satisfaction.
Overall, the hotel's comfortable beds are positively reviewed, with most guests finding them conducive to a restful stay, although some mention variability in bed quality. In summary, Oksijen Zone Hotel & Spa offers guests a memorable and convenient stay at Mount Uludağ, with notable strengths in location, hospitality, and many aspects of its dining and accommodation experiences. Show more
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Categories
Hotel for Honeymoon
Hotel with Spa
Spa facilities:
Himalayan Salt Sauna
Steam room(s) / Hammam(s)
Spa facilities opening hours:11:00 - 20:00
Spa services:
Facial treatments
Body treatments
Hair treatments
Signature treatments
Full body massage
Back massage
Head massage
Foot massage
Couples massage
Shiatsu massage
Signature massage
In-room massage
Body scrub
Body wrap
Foot bath
Aromatherapy
Reflexology
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)No
Nestled in a prime spot for skiing enthusiasts, Oksijen Zone Hotel & Spa boasts a strategic location within Turkey's most acclaimed ski resort at Mount Uludağ. Guests enjoy unparalleled convenience with the hotel situated right next to both ski lifts and cable cars, allowing easy access to the slopes and ensuring seamless winter sports experiences. This central positioning also places visitors near an array of restaurants, markets, and cafes, making it an ideal hub for both adventure and relaxation. The surrounding area offers breathtaking views of the mountains and snow, creating an atmosphere that is both lively and serene.
For families, the hotel's location is particularly appealing, providing immediate accessibility to a playground and other skiing activities. Though situated higher up the mountain, which can limit services, guests appreciate the calm and peaceful ambiance that accompanies the hotel's proximity to nature. Meanwhile, the availability of private dining options and an amazing ski room within the hotel add to its appeal.
Overall, the location of Oksijen Zone Hotel & Spa stands out, offering beauty, convenience, and an immersive experience in the heart of a bustling winter wonderland. Perfect for skiers and those seeking tranquility alike, this setting promises an enjoyable and memorable stay amidst snowy landscapes.
Breakfast
Oksijen Zone Hotel & Spa offers a breakfast experience that elicits mixed feelings among its guests. While many have praised the quality and deliciousness of the food, with descriptions such as excellent, wonderful, and very substantial, others have noted the modest and limited nature of the spread. The breakfast does not take the form of a buffet but rather a personalized selection served to each table, which some guests appreciated for its thoughtful presentation. A notable number of guests found the selection ample, citing good variety with standout items like jams and croutons, and considered it filling and satisfying. However, there were remarks that the breakfast could benefit from more variety and innovation, as the same dishes are served daily, making it lack excitement for longer stays.
On the downside, several guests mentioned the need for additional payment for items like cappuccino and fresh orange juice, which was an inconvenience for some. There were disappointing instances of requests like hot chocolate and pancakes for children not meeting expectations due to limited choices or perceived poor quality. Despite these points, the pleasant atmosphere of the breakfast experience alongside the resort's hospitality often left positive impressions on visitors. Overall, guests seeking a consistent, high-quality breakfast may find it enjoyable, although those looking for diverse options might find the offerings somewhat lacking.
Dinner
The dining experience at Oksijen Zone Hotel & Spa offers a range of mixed impressions. Guests praise the variety of the breakfast, lunch, and dinner buffet, highlighting the delicious flavor and welcoming food variety. In particular, the dinner seems to be a standout event, with numerous guests enjoying the delectable cuisines prepared by the hotel’s chef, who is known for crafting amazing dishes. Guests appreciate the friendly service provided by wait staff, which enhances the overall dining experience.
However, there are some criticisms that the quality and quantity of à la carte dinners are occasionally found lacking. There seems to be some inconsistency with the meals, as some guests describe the food as mediocre or unsatisfactory, particularly outside breakfast hours. Despite this, the buffet has received positive remarks for being great and offering varied meals, with benefits like tea, coffee, and snacks included.
While the pricing is considered typical for a ski resort, issues about the fixed meal options with limited alternatives have arisen, creating dissatisfaction among some guests looking for more flexibility and a broader selection. Nonetheless, for those who find good fortune with their choices, the dinner can still be an enjoyable experience. Overall, while there are aspects of the dining that could be improved, many guests leave content with the taste and presentation of the meals they enjoyed at Oksijen Zone Hotel & Spa.
Rooms
Oksijen Zone Hotel & Spa seems to deliver a mixed experience when it comes to their accommodations. Many guests have praised the cleanliness of the rooms, noting the modern furniture and tidy appearance. The comfort of the beds is often highlighted, offering a restful night’s sleep, along with the convenience of room features such as large windows which provide ample natural light – something that's not frequently found in many hotels. For those booking larger or upgraded rooms, the views are a standout feature, with some rooms overlooking the runway and the scenic beauty of a mountain peak. However, space appears to be a common concern, as several reviews describe the rooms as small and cramped, making it more suited for solo travelers or couples rather than larger groups or families. Despite some inconsistencies in room servicing and occasional ventilation issues, the hotel's overall well-maintained structures and excellent cleaning service contribute to a generally pleasant stay for most visitors seeking comfort and modern design amidst a stunning location.
Beds
The beds at Oksijen Zone Hotel & Spa have received mixed reviews from guests, with a notable number finding them comfortable. Many guests appreciated the soft and large beds complemented by nice linens, contributing to an overall cozy experience. Several reviews highlight the comfort of the beds and pillows, noting them as perfect for sleep, which enhances the restful atmosphere of the rooms. The rooms themselves are often described as warm and clean, adding to the comfort provided by the beds.
However, not all experiences were positive. A few reviews mention issues with beds being hard and uncomfortable, or even moving during sleep, suggesting variability in bed quality across different rooms. Despite these concerns, many guests still find the bedding satisfactory, contributing positively to their stay.
Cleanliness
Oksijen Zone Hotel & Spa presents a mixed picture when it comes to cleanliness, with reviews noting significant variance across different experiences. Many guests appreciated the clean, new, and tidy condition of parts of the hotel, describing it as elegant, extremely clean, and luxurious. Some reviews highlight the high-quality materials used in the rooms, adding to a sense of luxury. The lobby was particularly commended for being small yet clean and tidy, and the attentiveness and diligence of the cleaning staff were noted by some guests. On the other hand, several guests expressed dissatisfaction with the cleanliness standards, pointing out areas requiring urgent improvement to match the hotel's high pricing. Instances of dirty carpets, inadequate room cleaning frequency, and issues like unclean bathrooms and rooms were troubling for some visitors. Problems such as having to change rooms due to poor cleanliness and inadequate washing of breakfast items underlined the inconsistencies that marked the experience of guests at the hotel.
Staff
Oksijen Zone Hotel & Spa has garnered a mixed array of guest reviews, with particular emphasis on the hotel staff's service quality. The majority of the reviews praise the staff for being exceptionally friendly and helpful, qualities that provide a welcoming atmosphere for guests. Visitors frequently mention the restaurant staff, highlighting their kindness and multilingual abilities, which significantly enhance the dining experience. Specific staff members such as Abdullah, Ayhan, and Gizem receive individual commendations for their exceptional service and cooperation, creating memorable experiences for guests.
The staff at the reception are noted for their attentiveness, although there have been mentions of communication barriers due to language proficiency. This occasionally hinders interactions, yet the overall demeanor of the employees remains polite and accommodating. Moreover, the hotel boasts professional ski instructors and spa employees who contribute significantly to guest satisfaction.
However, there are isolated concerns regarding staff respect and management efficiency, suggesting room for improvement in customer service and interaction handling. Nevertheless, the continuous efforts by staff to meet guest requests and ensure comfort are evident, underscoring a commitment to hospitality. Overall, the genuine friendliness and helpfulness of the staff play a significant role in shaping the positive aspects of the hotel experience.
No, Oksijen Zone Hotel & Spa doesn't have any pool.
Yes, a spa is available at Oksijen Zone Hotel & Spa. For more information, read the answers to the Spa questionnaire
Yes, Oksijen Zone Hotel & Spa welcomes dogs.
Yes, parking facilities are available at Oksijen Zone Hotel & Spa.