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Summary of reviewsThe Palace hotel in Uman stands out for its excellent combination of prime location, cleanliness and guest comfort, making it a popular choice for travelers. Situated close to various city attractions, including a notable historical site, the hotel's central but quiet location allows for easy exploration while offering a peaceful retreat. Guests particularly appreciate the cleanliness and modern style of the hotel, which adds to their comfort.
The hotel's rooms receive high praise for their spaciousness, modern amenities and comfortable features such as orthopedic mattresses, blackout curtains and underfloor heating. Despite minor issues like occasional noise and subpar sound insulation, the overall high quality and cleanliness of the rooms contribute to a positive guest experience. Additional perks like a sauna, complimentary water and cookies and well-maintained facilities further enhance the appeal.
While the hotel does not offer an in-house breakfast, guests have found nearby alternatives satisfactory and the helpful staff often provide good recommendations. The well-equipped shared kitchen available for dinner preparations, complete with essential appliances and free tea and coffee, is noted as a beneficial aspect, providing flexibility for meal planning.
The hotel staff are frequently praised for their friendliness, professionalism and willingness to assist with specific mentions of exceptional service from receptionists and the manager. Although there are occasional comments on communication and language barriers, the overall experience with the staff is overwhelmingly positive.
Families find the Palace hotel particularly accommodating with spacious rooms, family-friendly amenities and thoughtful touches like baby cots and bunk beds. The hotel's ambiance and additional treats for children make it especially appealing for those traveling with kids.
The comfort of the beds is largely appreciated with many guests noting the quality of the mattresses and linens, although the narrowness of some beds and the presence of footboards may be less ideal for taller guests.
Accessibility is another positive feature, highlighted by the presence of an elevator that aids mobility between floors. This, coupled with the hotel's infrastructure, provides a more inclusive experience for guests with disabilities. However, ongoing construction in the surrounding area could pose travel challenges, particularly with broken roads.
Overall, the Palace hotel offers a blend of luxury, convenience and comfort at competitive prices, making it a highly recommended option for travelers seeking quality accommodations in Uman. Show more
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Cheap Hotel
This hotel offers affordable accommodation.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Free Wi-Fi
Accessible Hotel
Small Hotel
Room Types
Guest Reviews
8.8
Excellent
Location
Palace hotel enjoys a prime location that appeals to many travelers. Situated close to the center of Uman, it offers convenient access to various city attractions, including the market, a park, bus station and the notable grave of Rabbi Nachman of Breslov. The central location allows guests to easily explore the city and its surroundings without the need for long commutes.
Despite the overall convenience, there are some drawbacks related to the ongoing construction work in the area. The roads leading to the hotel are often reported as being narrow, old and broken, which can be challenging for both pedestrians and drivers. These conditions are likely to improve once the construction completes, but for now, they can detract from an otherwise central and accessible location.
The hotel is nestled in a quiet area, providing a peaceful retreat from the bustling city while still being close to key sights and amenities. Guests appreciate the cleanliness and modern style of the hotel, which enhances the overall comfort of their stay. Additionally, the proximity to both Sofiyivka Park and the local fountains offers enjoyable options for walks and relaxation.
Overall, Palace hotel stands out for its excellent location and cleanliness, making it a practical choice for visitors despite some temporary inconveniences due to nearby construction and road conditions.
Breakfast
The breakfast experience at the Palace hotel appears to be a mixed bag. While the hotel itself does not serve breakfast, guests have shared some positive aspects. Despite the absence of an in-house breakfast service, some reviewers appreciated the variety and taste of the breakfast when they found alternatives nearby. The hotel staff seems helpful, recommending good breakfast spots and cafés in the area, which somewhat compensates for the lack of on-site options. The availability of cookies and free tea also offered a small solace to the absence of breakfast, although some guests noted the limited availability of coffee and tea early in the morning.
Dinner
Dining at the Palace offers guests the convenience of a well-equipped shared kitchen located on the first floor. This common kitchen area is an asset for travelers looking for flexibility in meal preparation, complete with a microwave, kettle, refrigerator and dishes. Additional amenities such as complimentary tea and coffee further enhance the experience. Rooms also feature a mini fridge, adding to the ease of storing and preparing food. Despite the absence of a formal cafeteria or dining facility within the hotel, the availability of these kitchen facilities ensures guests have everything they need to prepare and enjoy their own meals comfortably.
Rooms
Guest reviews of 'Palace' highlight its spacious, clean and well-maintained rooms that offer a comfortable stay with modern amenities. The rooms are described as very cozy and equipped with excellent lighting, comfortable beds and practical features like mini-fridges, air conditioning and balconies, some with stunning sunrise views. Reviewers appreciate the extra touches including fresh renovation orthopedic mattresses, black-out curtains and warm underfloor heating.
Despite a few minor issues like occasional noise from the mini-fridge and subpar sound insulation, the overall quality and cleanliness of the rooms are highly praised. The hotel's strategic location near the market and along travel routes adds to its convenience. Amenities like a decent sauna, mikveh and complimentary water and cookies upon check-in also contribute to a positive experience.
'Palace' offers a blend of luxury and convenience at competitive prices, making it a great choice for travelers seeking quality accommodations within a reasonable budget.
Beds
The guest reviews for the beds at 'Palace' present a mixed picture, though largely positive. Many guests have highlighted the comfort of the beds, often describing them as comfortable with high-quality mattresses and pillows. Notably orthopedic mattresses and firm pillows have been appreciated. There are instances where guests praised the large, comfortable double and king-size beds.
However, a recurring critique is the narrowness of some beds, which seems to be a concern for those looking for more space while sleeping. In addition, taller guests have noted that footboards on some beds can obstruct a comfortable night's sleep. Despite these issues, the cleanliness of the bedding has been positively noted and the linens are described as matching and of good quality. Overall, the comfort of the beds stands out, though there is room for improvement in bed size and fit for taller individuals.
Cleanliness
The reviews for 'Palace' predominantly highlight the exceptional cleanliness of the hotel. Guests consistently report that the rooms are clean, tidy and well-maintained with many mentioning the recent renovation that adds to the fresh and cozy atmosphere. The rooms are described as very clean with comfortable mattresses and beds and everything from the faucets to the bathrooms is polished to a shine. Both the common areas and rooms are kept in high-quality condition.
Despite a few isolated issues, such as occasional noise from nearby construction and minor hiccups with bed linen or appliances, the overall satisfaction with cleanliness and the condition of the rooms is notably high. The hotel staff also receive praise for their attentiveness and friendliness, adding to the overall positive experience. Moreover, the convenient and quiet location of the hotel is another plus for many guests, who find the combination of cleanliness, comfort and service makes for a great stay.
Staff
The reviews about the staff at the Palace highlight a consistently positive experience for guests. The staff are recognized for their friendliness, politeness and professionalism, creating an inviting atmosphere. Reception works efficiently and remains a beacon of helpfulness with receptionists frequently praised for their politeness and willingness to assist. The overall team is noted for being qualified and responsive, handling guests' requests swiftly and attentively. Specific mentions include the manager, Konstantin and various receptionists who go out of their way to ensure everything is perfect for the guests. Additionally, the staff's readiness to provide directions and recommendations adds a personal touch to the stay. Despite a few comments on the lack of communication and language barriers, guests largely appreciate the staff's kind demeanor and their efforts to meet all needs.
Family
At 'Palace,' families can find a highly accommodating and comfortable atmosphere tailored to their needs. With spacious rooms and family-oriented amenities, the hotel is ideal for those traveling with children. The rooms are described as suitable for families, featuring appropriate furnishings such as baby cots and even bunk beds, which were a big hit with the young ones.
The hotel offers a welcoming ambiance, appealing even to larger groups, as some rooms can comfortably accommodate four people or include multiple double beds. Families can also appreciate pleasant surprises like treats that delight the children, adding an extra touch to their stay.
Convenience is further heightened by family-friendly amenities and nearby options, including a pizzeria perfect for dining out with kids. While mostly positive, there were occasional early morning disturbances and religious themes, though these factors did not significantly detract from the overall family-friendly experience.
All in all, 'Palace' provides a satisfying and worthwhile accommodation option for families seeking a comfortable and convenient getaway.
Accessible
The Palace hotel offers several features that enhance accessibility for guests with disabilities. A key highlight is the presence of an elevator, which simplifies reaching higher floors, making it easier for guests with mobility issues to navigate between different levels. This elevator is particularly useful for carrying luggage to the 5th floor and its availability stands out as a valuable amenity that isn't commonly found in every hotel. The establishment's infrastructure ensures that it is possible for anyone to visit, providing a more inclusive experience for all guests. However, potential visitors should be aware that the surrounding area is under construction, leading to broken roads and less-than-ideal travel conditions. This could pose challenges, especially for those with low-clearance vehicles or those sensitive to rough terrain. Despite these external road conditions, the in-hotel facilities like the elevator make it a more accessible and convenient option for disabled travelers.
No, Palace doesn't have any pool.
No, a spa isn't available at Palace.
No, Palace doesn't allow dogs.
No, parking facilities aren't available at Palace.