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Summary of reviewsExplorer Hotel Ötztal enjoys a strong reputation among guests, particularly due to its excellent location ideal for exploring the Ötztal region. Conveniently positioned by the main road, it offers easy access to popular ski areas, the Aqua Dome and local attractions. Many appreciate the stunning mountain views and the proximity to hiking trails, ski resorts and dining options in the town of Umhausen. The modern, cozy rooms with mountain views provide a welcoming retreat, despite slight street noise.
The hotel’s breakfast buffet is a standout feature, offering a variety of fresh, local products catering to diverse dietary preferences, including vegan options. Guests enjoy the unique experience of cooking their own eggs, though a few noted a lack of variety over an extended stay. While dinner options in the hotel are limited, nearby restaurants offer excellent alternatives.
Rooms at Explorer Hotel Ötztal are modern, spacious and well-maintained with tasteful furnishings and large bathrooms. The panoramic windows and small balconies provide exciting views. Despite some noise issues and minor inconveniences such as hard mattresses and the absence of refrigerators, the rooms are generally praised for their cleanliness and comfort.
Cleanliness is a key strength of the hotel with guests frequently highlighting the high hygienic standards maintained throughout the premises. Though there are isolated mentions of musty odors and minor cleaning lapses, the overall impression is of a clean, modern environment.
The staff at Explorer Hotel Ötztal receive high praise for their friendliness, helpfulness and professionalism. Guests appreciate the welcoming and accommodating nature of the team, which contributes significantly to a pleasant stay. While infrequent mentions of language barriers exist, the staff's overall sincerity and eagerness to ensure guest comfort shine through.
The hotel offers free WiFi with good speed and stability, particularly in common areas. The spa facilities are highly appreciated for their cleanliness and functionality with the sauna and steam room being notable highlights. Despite being on the smaller side, the spa area is well-equipped and perfect for relaxation. The gym, though compact, is functional and well-maintained, providing a good complement to the hotel’s other amenities.
Parking options are excellent with both free outdoor spaces and reasonably priced underground parking, including charging stations for electric cars. This makes it convenient for guests arriving by car, ensuring ample parking availability.
Overall, Explorer Hotel Ötztal offers a positive and accommodating experience, making it an excellent choice for those looking to explore the natural beauty and activities in the Ötztal region. Show more
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Categories
Hotel near Golf Courses
This hotel features a golf course within 2 miles (approximately 3.2 km) and offers minigolf. It caters to active guests with various sports facilities.
Dog Friendly Hotel
This hotel offers ski storage and is pet-friendly. It also has a health club and a spa, providing ample opportunities for recreation and relaxation for both owners and their dogs.
Hotel with Parking
This hotel provides self-parking for its guests. It is subject to charges.
3-Star Hotel
This 3-star hotel offers modern accommodations with amenities such as a health club, spa, and free Wi-Fi. It is well-suited for active travelers, providing ski storage and bicycle rentals. A complimentary breakfast buffet and on-site snack bar add convenience.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Accessible Hotel
Hotel with Gym
Room Types
Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers soundproof walls, a seating area, a wardrobe, a flat-screen TV with satellite channels, as well as garden views. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Explorer Hotel Ötztal enjoys a strong reputation for its excellent and convenient location, making it ideal for visitors looking to explore the surrounding area. Positioned right by the main road, it offers easy access and serves as a great starting point for various excursions and activities in the Ötztal region. Guests have highlighted its proximity to popular ski areas such as Sölden and Hochgurgel and it’s just a short drive from the snow resort. The hotel is also close to Aqua Dome and other local attractions.
Travelers appreciate the stunning mountain views from the hotel, which adds to the overall beauty of the area. The location is particularly well-suited for active holidaymakers, providing a wealth of hiking options and being convenient for skiing adventures. Despite its proximity to the main road, which brings a bit of street noise, the cozy and modern rooms with mountain views offer a comfortable retreat.
Explorer Hotel Ötztal's central location means that the town of Umhausen and various restaurants are within walking distance, ensuring that guests can easily access dining options and other amenities. Public transportation stops are also conveniently close. The hotel’s strategic position makes it an excellent base for mountain adventures and sightseeing in the Ötztal, providing great value for money with its modern facilities and well-equipped rooms.
Breakfast
Explorer Hotel Ötztal's breakfast receives widespread praise from guests, showcasing its variety and quality. Guests frequently highlight the extensive and rich breakfast buffet, which includes an array of fresh and local products, appealing to various dietary preferences, including vegan options. The ability for guests to cook their own eggs, such as making individualized omelets or frying bacon and eggs, adds a unique experiential element appreciated by many.
Though generally well-liked, some guests mentioned a lack of variety over several days and the noise from dish clearing as minor drawbacks. Nonetheless, the overall sentiment emphasizes the breakfast's deliciousness, nourishment and surprising value for money. The breakfast buffet's impressive selection ensures there is something to satisfy every taste, making it a standout feature of the stay at Explorer Hotel Ötztal.
Dinner
Dinner at the Explorer Hotel Ötztal offers mixed experiences according to guest reviews. While the bar area presents a small menu catering to quick meals and light bites, the offerings include impressive options such as delicious pizzas, praised for their taste. Highlighting local beverages, the Fohrenbier is highly recommended and regarded as one of the best beers in Vorarlberg. However, the price-performance ratio for dinner is questioned by some guests and the overall food experience aside from breakfast is not always recommended. The limited menu selection at the hotel has led some guests to suggest improvement. Despite these observations, there are very good restaurants within a five-minute distance where one can find alternative dining options.
Rooms
Explorer Hotel Ötztal offers guests modern, spacious and well-thought-out rooms that are praised for their cleanliness and comfort. Many reviews highlight the tasteful and cozy furnishings with an emphasis on wood details that add to the welcoming ambiance. The large bathrooms and modern amenities, including plenty of storage space, receive favorable feedback. Additional features like the panoramic windows and small balconies provide guests with exciting views and a pleasant experience.
The rooms are described variously as generous, functional, neat and attractively furnished. While most guests found the beds comfortable and the rooms sufficiently warm, there are some mentions of hard mattresses and the occasional cold room. However, the overall room design and cleanliness appear to meet or exceed expectations, offering both style and practicality.
On the downside, some guests reported noise issues, particularly in rooms facing the street and a few found the decor underwhelming. The absence of certain amenities like a refrigerator or toothbrush cups was noted, but did not significantly detract from the overall experience. Guests also appreciated the hotel's bike-friendly features, such as a lockable garage and repair equipment.
In summary, the rooms at Explorer Hotel Ötztal are modern, well-equipped and comfortable, making them a great choice for a cozy and functional stay, though potential guests might want to request a quieter room away from the street.
Beds
Guests have had mixed experiences with the beds at Explorer Hotel Ötztal. Many appreciated the comfortable and modern feel of the beds, noting that they had a good sleep with great and cozy mattresses. However, a significant number of guests found the mattresses to be uncomfortably hard with some describing them as very hard or extra hard. The pillows also received criticism for being too thin or small with some guests noting the discomfort of having only one per person. The double beds with their separate mattresses and instances of single blankets also did not sit well with some visitors. While the beds provided a good experience for some, others felt that the overall sleeping arrangements contributed to an uncomfortable stay.
Cleanliness
Explorer Hotel Ötztal stands out for its exceptional level of cleanliness, earning consistent praise across numerous guest reviews. Visitors frequently describe the hotel as modern, tidy and very clean. The guestrooms, including bathrooms and bed linens, are maintained to a high hygienic standard. Many appreciate the clean ambiance throughout the establishment with particular attention given to the well-maintained and spacious rooms, some of which feature balconies.
Common areas of the hotel are also kept spotless, contributing to a comfortable and pleasant experience. Guests note that the cleaning service is available upon request, ensuring that needs are met with flexibility. Regular feedback highlights the hotel's commitment to maintaining an exceptionally clean and tidy environment, making it a reliable choice for those prioritizing hygiene during their stay.
While the majority of reviews are overwhelmingly positive, there are occasional mentions of areas requiring improvement. A few guests noted isolated issues such as musty smells in the carpet or moldy odors and minor lapses in cleaning thoroughness, like finding sweets from previous occupants or a lack of fresh towels in bathrooms. Despite these instances, the general consensus confirms that Explorer Hotel Ötztal delivers a clean and modern accommodation experience with rooms that reflect good value for the money.
Staff
Explorer Hotel Ötztal is widely praised for its remarkable staff, who consistently leave guests with a strong positive impression. The overarching sentiment from guest reviews highlights the staff's friendliness, helpfulness and professionalism. From the reception to the general hotel atmosphere, guests frequently mention how welcoming and accommodating the team is.
Guests describe the reception staff as incredibly nice and courteous with some even going out of their way to assist with special requests, such as making a thermos of coffee. The staff's approachable and hardworking nature contributes significantly to the pleasant stay with many noting their exceptional customer service. The personable interactions, coupled with their proficiency and attentiveness, frequently stand out in reviews.
While there are occasional mentions of language barriers and less engaging interactions, these instances are rare and do not overshadow the predominantly positive feedback. Most guests are impressed by the sincerity and eagerness of the staff to ensure a comfortable and enjoyable visit.
Overall, the team at Explorer Hotel Ötztal receives high marks for creating a friendly, inviting and supportive environment, encouraging many guests to plan return visits.
Wi-Fi
Explorer Hotel Ötztal offers guests free WiFi access and the feedback on the connectivity is largely positive. Numerous reviews highlight the good WiFi speed and stability with many guests describing it as very good or great, particularly in common areas. Despite needing to go to the reception desk to obtain the WLAN password, the overall experience remains satisfactory with consistent and reliable service. There are no significant complaints regarding the Wi-Fi, indicating a generally trouble-free internet experience, though some may find the service to be average or adequate.
Spa
Explorer Hotel Ötztal's spa facilities receive high praise for their functionality and cleanliness, catering well to those seeking relaxation. Visitors frequently commend the wellness area, describing it as beautiful, well-designed and impeccably maintained. The sauna and steam room are notable highlights with guests appreciating the various types of saunas available. Despite mentions of the spa area being on the smaller side, it is perceived as perfectly equipped for a soothing experience, boasting a wonderful and inviting ambiance.
The hotel's sauna area stands out, offering a serene environment and great facilities, although some guests suggest bringing their own towels and bathrobes due to limited availability on-site. Operating hours for the spa are convenient, staying open until 9pm, providing ample opportunity for evening relaxation. Fitness enthusiasts also value the fitness area alongside the spa.
Overall, Explorer Hotel Ötztal's well-maintained and clean spa earns top marks, making it an ideal spot for unwinding amidst the natural beauty of the Ötztal region.
Gym
The gym at Explorer Hotel Ötztal garners mixed reviews from guests. While some found the fitness area small and lacking in equipment, others appreciated its functionality. Highlights include a well-maintained fitness studio, separate gym area and good sauna. Though the space is compact, it is described as fully equipped and offering a simple yet nice fitness and wellness facility. Overall, the fitness center is seen as good and functional, especially for those looking to complement their stay with some physical activity.
Parking
Explorer Hotel Ötztal offers a variety of parking options that cater to different preferences and needs. Guests appreciate the close proximity of free outdoor parking, which is both large and ample. For those who prefer more secure and covered options, the hotel provides underground parking, which is noted to be pleasant, adequate and reasonably priced at 5 euros per night. The underground garage also features charging stations for electric cars, adding to its convenience. Many reviews highlight the availability and sufficiency of parking spaces, both outside and inside, making it easy for guests to find a spot. Overall, the parking facilities are deemed excellent and plentiful, ensuring no hassle for guests arriving by car.
Accessible
Explorer Hotel Ötztal garnered commendations for its effortless check-in and check-out processes, complemented by an excellent and easily accessible location. Guests noted the hotel's accessible elevators and well-accessible bath and entrance, making it straightforward for individuals with disabilities to navigate the premises. The surrounding area and hotel facilities were praised for being very accessible, providing a smooth experience for guests. While specific details on wheelchair-accessible areas were missing, the overall impression was that Explorer Hotel Ötztal offered great accessibility, enhanced by features like charging stations for bikes and skis and a design catering to athletes.
Dog Friendly
The Explorer Hotel Ötztal is highly praised for being a very dog-friendly establishment with several guests appreciating the ability to bring their pets comfortably. The hotel offers dog-friendly facilities that cater well to pet owners. Most reviews emphasize the convenience and welcoming atmosphere for dogs, noting that guests can safely bring their pets without complications. While some incidents, like a dog accidentally running into another room, have been mentioned, overall, the hotel's environment and accommodations are suited for pet owners. One limitation pointed out is that dogs cannot be allowed onto the balconies. Nonetheless, the hotel staff and some guests show a high level of accommodation toward pets, making it an appealing option for those traveling with dogs.
No, Explorer Hotel Ötztal doesn't have any pool.
Yes, a spa is available at Explorer Hotel Ötztal.
Yes, Explorer Hotel Ötztal welcomes dogs.
Yes, parking facilities are available at Explorer Hotel Ötztal.