Crowne Plaza Silicon Valley North - Union City by IHG

Union City 37.59650500, -122.05763900 , 32083 Alvarado-niles Road (Show on Map)
7.6
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Crowne Plaza Silicon Valley North - Union City by IHG provides a comfortable and convenient stay, ideally situated for those exploring the Bay Area. Its location is praised for easy access to major freeways, nearby shopping venues, and a variety of dining options, which enrich guests' experiences whether traveling for business or leisure. The hotel staff receive high marks for their friendliness and attentiveness, contributing to a pleasant and welcoming environment.

Guests generally appreciate the cleanliness and spaciousness of the rooms, which are designed to provide a restful stay. The comfortable beds and well-equipped rooms enhance this experience. While some minor maintenance issues are noted, the majority of guests find the accommodations align well with their expectations for comfort and cleanliness.

The hotel's breakfast offerings are met with mixed feelings. While the presentation and cleanliness of the breakfast area are commendable, some guests feel that the selection is limited and pricing is high. Enhancements in variety and value could improve the breakfast experience.

Cleanliness throughout the hotel is mostly satisfactory, with many guests appreciating the immaculate rooms and appealing lobby area. Although some inconsistencies in housekeeping are reported, the overall quiet and clean environment adds to the positive impressions.

In summary, the Crowne Plaza Silicon Valley North - Union City by IHG is well-regarded for its strategic location, comfortable rooms, and hospitable staff, providing a solid option for travelers seeking accommodation in the heart of Silicon Valley.
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Categories
4-Star Hotel
Crowne Plaza Silicon Valley North - Union City by IHG, offers excellent business facilities and comfortable accommodations, ensuring a productive and relaxing stay. Its amenities and service cater to business travelers.

Hotel with Heated Pool
This hotel offers an outdoor heated pool, ensuring a pleasant swimming experience for guests.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Outdoor Pool

Room Types
Standard Room Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

King Room This room features a large work area with a 2 line phone.

Standard King Room This air conditioned room offers a cable TV, a CD player, a desk and tea and coffee-making facilities.

Standard Double Room with Two Double Beds This air-conditioned room offers a cable TV, a CD player, a desk and tea and coffee-making facilities.

Standard King Room with Mobility Accessible Roll-In Shower This double room's special feature is the private pool. The spacious air-conditioned double room provides a private entrance, a seating area and a wardrobe. The unit offers 1 bed.

King Room - Hearing Accessible This double room's standout feature is the private pool. The spacious air-conditioned double room offers a private entrance, a seating area and a wardrobe. The unit has 1 bed.

Standard King Room with Mobility Accessible Tub Guests will have a special experience as the double room features a private pool. The spacious air-conditioned double room provides a private entrance, a seating area and a wardrobe. The unit offers 1 bed.

Double Room with Two Double Beds - Disability Access The private pool is the standout feature of this double room. The spacious air-conditioned double room features a private entrance, a seating area and a wardrobe. The unit has 2 beds.

Guest Reviews
7.6
Good
Location
Nestled in Union City, the Crowne Plaza Silicon Valley North offers a convenient and accessible location, ideal for travelers looking to explore the bustling Bay Area or simply seek a comfortable stay. Guests consistently highlight the hotel's proximity to major freeways, making it easy to reach various destinations in the region. Convenience is further enhanced by its closeness to shopping venues and a tempting selection of nearby restaurants, perfect for those looking to indulge in the local culinary scene. Whether visiting for business or leisure, the strategic setting of this hotel ensures that amenities and attractions are easily reachable, contributing to a seamless and enjoyable experience. Additionally, the location is complemented by friendly and attentive staff, enhancing the overall guest experience.

Breakfast
The breakfast experience at the Crowne Plaza Silicon Valley North - Union City offers a mixed bag for guests. Many have expressed satisfaction with the cleanliness and appealing presentation of the breakfast area, noting that it looked delicious. The quality of the breakfast itself has been described as great by some, highlighting positive aspects. However, the selection is perceived as limited, with some finding the food bland, tasteless, or lacking in variety, notably missing vegetables. The service and attire of staff have not consistently met expectations, with occasional comments about non-standard uniforms. The timing of breakfast service may be inconvenient for some, as it ends by 9 a.m., and there's criticism about meals being served in to-go containers, which some find wasteful. Pricing for breakfast is considered high by several guests, with additional costs for items like coffee and juice contributing to the perception of it being pricey. Overall, while the presentation and basic offerings have potential, improvements in variety, service consistency, and value for money could enhance the breakfast experience for guests.

Rooms
Crowne Plaza Silicon Valley North - Union City by IHG offers rooms that are consistently praised for their cleanliness and comfort. The hotel rooms are often described as clean, spacious, and well-equipped, providing guests with a satisfying stay. The beds generally receive favorable feedback for being soft and comfortable, enhancing the overall experience. Many guests appreciate the size of the rooms, which allows for a comfortable and restful visit. Despite a few reports of minor issues such as uncomfortable beds, mold on a bathroom ceiling, or a leak in some areas, the majority of reviews highlight the appealing aspects of these rooms, emphasizing their cleanliness and inviting atmosphere. The bathrooms are noted for having well-designed vanities with ample space. Overall, guests seem to enjoy their stay, finding the accommodation to align well with expectations for comfort and cleanliness in the heart of Silicon Valley.

Cleanliness
Crowne Plaza Silicon Valley North - Union City by IHG offers varying experiences regarding cleanliness. While some guests found their rooms to be immaculate, highlighting the cleanliness as a strong feature, others encountered issues requiring more attention. The entrance lobby receives praise for its beautiful appearance, suggesting that some communal areas maintain a high standard of cleanliness. Overall, guests have noted that while the hotel provides a clean environment, there are instances where rooms or amenities fall short of expectations, necessitating updates and improvements. Nonetheless, many visitors appreciate the quiet and clean atmosphere, contributing positively to their stay.

Staff
At Crowne Plaza Silicon Valley North - Union City by IHG, guests frequently commend the hotel staff for their friendliness and high level of service. Many reviews highlight the attentive and helpful nature of the front desk team, noting their ability to maintain friendly smiles and provide pleasant interactions during check-in. The general sentiment is that staff members are nice and prioritize customer service, making a positive impression on visitors. However, there is a mention of some organizational challenges, suggesting occasional lapses in communication among the staff. Overall, the reviews paint a picture of a welcoming atmosphere created by a team committed to guest satisfaction.


Yes, Crowne Plaza Silicon Valley North - Union City by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Crowne Plaza Silicon Valley North - Union City by IHG.

No, Crowne Plaza Silicon Valley North - Union City by IHG doesn't allow dogs.

Yes, parking facilities are available at Crowne Plaza Silicon Valley North - Union City by IHG.

Yes, Crowne Plaza Silicon Valley North - Union City by IHG has a gym.

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