Secrets St. James is a luxury resort for adult guests only which boasts a privileged beachfront location and offers a wide array of luxurious amenities for all guests to enjoy. It features comfortable and spacious suites, a world-class spa, as well as various activities and entertainment options for all times of the day.
Summary of reviews
Secrets St James Adults Only - All Inclusive offers a great experience for guests with comfortable and spacious rooms that boast stunning views. Although some guests have encountered issues with cleanliness and small toilet spaces, the majority of guests report positively on the cozy and spacious rooms. The staff at Secrets St James Adults Only - All Inclusive receive high praise from guests, who describe them as super friendly and accommodating with great relationships with guests. The entertainment crew and guys at the Piano Bar are particularly highlighted as great, while some guests have issues with unaccommodating front desk staff or poor service from specific individuals. The food was very good with a standout Mexican restaurant, although some guests had concerns about limited menus and quality. Overall, the hotel offers a great experience with friendly and helpful staff.
Breathless Montego Bay Adults Only - All Inclusive is a luxurious and well-designed resort that offers modern and entertaining accommodations. While some guests reported minor issues with room maintenance and cleanliness, most guests had a positive experience and enjoyed the exceptional hospitality provided by the friendly and accommodating staff. The resort boasts great amenities and exceptional customer service with many guests singling out specific team members for their outstanding service. Despite some negative feedback, Breathless Montego Bay Adults Only - All Inclusive offers a true paradise for those seeking a luxurious and comfortable vacation.
Secrets Wild Orchid Adults Only - All Inclusive is a stunning and exceptional 5-star resort located on a pristine private beach with breathtaking ocean views. The spacious rooms, some with hot tubs on the balcony, offer guests beautiful and romantic surroundings. Although some minor issues with cleanliness have been reported, the resort is impeccably clean and well-maintained, including the beaches. The staff is friendly and accommodating, providing excellent service and making guests feel welcome. The beaches are beautiful and well-maintained with courteous staff and top-notch entertainment during beach activities. While the food can be hit or miss, most guests found it to be good with the French restaurant being a standout. The location is perfect for a relaxing escape or romantic getaway with ample space for beach lounging without feeling crowded. Overall, Secrets Wild Orchid Adults Only - All Inclusive provides a breathtaking stay in paradise with many guests highly recommending the Secrets brand for vacationing.
The Grand Decameron Montego Beach, A Trademark All-Inclusive Resort, primarily receives positive reviews for its excellent location, stunning beachfront setting and the convenient proximity to local attractions, shopping and dining. Nestled minutes from the airport and situated on the vibrant Hip Strip, guests enjoy spectacular ocean views and easy access to popular sites like Doctor's Cave Beach and Margaritaville Club.
The breakfast service is praised for its variety and quality, including made-to-order eggs, a range of fruits, pancakes and French toast. Guests often appreciate the helpful and polite dining staff, particularly mentioning individuals like Kimesha who enhance the breakfast experience. Although there are comments about repetitiveness and occasional lack of hot food towards the end of the service, the overall sentiment is favorable.
Guests find the dinner experience generally satisfying with many appreciating the inclusion of vegan options and well-cooked meals at The Grill bar and the Italian a-la-carte restaurant. However, critiques about limited food choices, inconsistent quality and lack of variety suggest room for improvement. Service quality at dinner is mixed, but the entertainment provided during mealtime is often enjoyed.
Room reviews reflect a mixed bag; while many appreciate the spaciousness, ocean views and effective air conditioning, there are significant concerns about cleanliness, outdated furnishings and maintenance issues like mold, plumbing problems and broken fixtures. The absence of basic amenities like refrigerators and microwaves also detracts from the overall experience for some.
Cleanliness at the resort is generally well-regarded, particularly the grounds and beach areas, although there are frequent mentions of dirty bathrooms, unclean rooms upon check-in and maintenance-related complaints.
The staff receives largely positive feedback with many guests praising their friendliness, helpfulness and accommodating nature. Specific individuals, such as the maid Angela and a lobby bar worker named Langford, are recognized for outstanding service. Nevertheless, experiences are not uniformly positive with some guests highlighting rudeness and lack of professionalism among certain employees, particularly at the front desk.
The pool area is appreciated for its fun atmosphere, daily entertainment and convenient location near the beach and amenities. However, cleanliness issues, like a noticeable film on the water, are a downside. The beach itself is highly praised for its beauty, cleanliness and close proximity to the rooms, making it a standout feature of the resort.
Guests enjoy the nightly entertainment, which often features impressive live performances, but note a decline in activities after 11:30 PM. Suggestions for more diverse daytime music and dance numbers are mentioned. The lack of a nightclub limits late-night options on-site.
The quality of the beds varies with some guests finding them comfortable and clean, while others report issues with firmness, outdated linens and unsecured headboards.
The all-inclusive package is appreciated for its comprehensive nature, including access to multiple restaurants and bars and a range of entertaining activities. While food quality is generally good, some guests find it inconsistent compared to other venues within the same brand. Overall, the all-inclusive aspect, combined with clean rooms and plentiful drinks, contributes positively to the guest experience.