Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa, located next to the Rocky River Golf Course and connected to the Concord Convention Center, offers a luxurious and relaxing experience for guests. Its prime location is just a mile from Charlotte Motor Speedway and five minutes from Concord Mills mall, home to SEA LIFE Centre Charlotte. The hotel provides numerous amenities, including Spa Botanica, a well-equipped fitness center, complimentary made-to-order breakfast, concierge service, on-site dining options, an indoor pool, pet-friendly rooms and meeting rooms. Guests can enjoy casual dining at Rocky River Grille or Starbucks brews and snacks at Caffeina's Marketplace Café. Spa Botanica offers a variety of luxurious treatments, with full-day experiences, couples' treatments and memberships providing monthly treatments and access to the fitness center and pool. The golf course, ranked among the top 100 in North Carolina, features stunning views and PGA professional-led instruction for a memorable golfing experience.
Summary of reviews
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa is a prime location for both business and leisure travelers with many dining and shopping options nearby. The complimentary breakfast is a highlight for guests with a variety of options available and a great breakfast area. The hotel offers spacious rooms that can accommodate families, although some guests have reported issues with outdated furniture and maintenance. The cleanliness of the hotel is inconsistent with some guests praising the cleanliness while others have reported hygiene issues. The staff has received mixed reviews with some guests finding them exceptionally nice and helpful while others have reported rude and unprofessional behavior. The hotel boasts both indoor and outdoor pools, although some guests have reported issues with cleanliness. The parking situation has received criticism from some guests with many expressing dissatisfaction with the $8 per day parking charge. The hotel offers an exceptional family weekend experience with spacious suites and many options for food and drinks on site. The beds have received mixed reviews with some guests finding them super comfortable while others have reported issues with stiffness and discomfort. Overall, opinions are divided with some guests having a pleasant experience while others have reported issues with cleanliness, maintenance and staff behavior.
The UNC Charlotte Marriott Hotel & Conference Center enjoys a prime location close to the University of North Carolina at Charlotte, making it convenient for university visitors and conference attendees. It provides easy access to the Blue Lynx light rail, facilitating exploration beyond the immediate vicinity. Guests appreciate the area's pleasant surroundings, which include multiple eateries and shops, perfect for combining work and leisure.
The hotel is lauded for its modern and clean design, offering a secure and airy atmosphere. The onsite restaurant and bar contribute to the welcoming ambiance, complemented by the friendly and respectful staff dedicated to ensuring a comfortable stay. The facility's cleanliness is particularly praised, with guests commending the immaculate condition of both the rooms and public areas. The spacious and comfortable rooms enhance guests’ experiences, though the pricing is noted as slightly above average, and there's room for improvement in the pool's maintenance.
The staff consistently receive outstanding feedback for their professionalism and attentiveness, further enriching guest experiences. The valet and bar staff are highlighted for their exceptional service, with the team overall contributing significantly to guest satisfaction.
Parking at the hotel requires budgeting, as it is not complimentary. Guests can choose between self-parking and valet options, though the parking garage, situated across the street, is not owned by the hotel, leading to some mixed feelings. Despite this, the hotel continues to attract travelers, providing an exceptional experience in a modern and clean setting.
The Wingate by Wyndham Charlotte Concord Mills/Speedway receives overall commendations for its strategic location, which grants guests easy access to popular attractions like the Charlotte Motor Speedway, PNC Music Pavilion and various shopping and dining options. Its proximity to both major highways and airports makes it a practical choice for both leisure and business travelers.
The breakfast is a notable highlight, consistently praised for its hot, fresh and diverse offerings, appreciated by travelers for its quality and the convenience of being served until 10 am. The spacious and comfortable rooms are frequently mentioned positively with some guests noting their modern and quiet nature, although occasional maintenance issues and cleanliness concerns do arise.
Cleanliness across the property receives mixed reviews with many guests describing the facility as neat and well-maintained, while others report specific issues like dirty carpets and occasional pests. The staff is frequently lauded for their friendliness and helpfulness, particularly individuals like Perry and Matt at the front desk, though isolated incidents of less friendly interactions are noted.
The free Wi-Fi service presents a varied experience; while some find it fast and reliable, others encounter connectivity problems. The gym is positively reviewed for cleanliness and equipment availability, though its range is considered moderate. The pool area, while generally clean and enjoyable, sometimes suffers from maintenance issues and occasional closures.
Parking is generally viewed favorably for its convenience and ample space, though it can be tight during busier times. The hotel is seen as family-friendly with spacious accommodations suitable for children and also well-regarded by golf enthusiasts due to its location near several courses.
Beds at the hotel are typically praised for their comfort, though opinions on firmness and pillow quality are mixed. Overall, Wingate by Wyndham Charlotte Concord Mills/Speedway delivers a good value-for-money experience, living up to and often exceeding expectations for its three-star rating, making it a reliable choice for budget-conscious travelers.
The Hilton Garden Inn Charlotte/Concord emerges as a preferred choice for travelers due to its prime location, exceptional cleanliness, and welcoming atmosphere. Strategically situated near major attractions like Concord Mills Mall, PNC Pavilion, and Charlotte Motor Speedway, guests benefit from easy access to shopping, dining, and entertainment options. Despite being centrally located, the hotel maintains a peaceful ambiance, enhancing the experience.
Breakfast at the hotel, although not complimentary, is often praised for its quality, with cooked-to-order dishes like omelets and specialty grits, served by a friendly staff. The spacious, clean, and well-maintained rooms offer a comfortable stay, equipped with modern amenities, and occasionally delightful additions such as Jacuzzi tubs. Guests consistently highlight the comfort of the beds, with many finding them exceptionally restful.
The hotel's cleanliness is a standout feature, ensuring a fresh and inviting environment throughout the property, contributing to the hotel's relaxing and secure atmosphere. Guests are frequently met with warmth and professionalism from the staff, who are recognized for their attentiveness and helpfulness, creating a homely feeling enhanced by the bar staff's outgoing nature.
The fitness amenities, including a well-maintained gym and a warm pool, offer guests a satisfying wellness experience. While the pool area receives mixed reviews, its enjoyable atmosphere and convenience of an indoor pool and bathroom are noted positively.
Overall, Hilton Garden Inn Charlotte/Concord delivers a commendable experience akin to a four-star hotel, with comprehensive amenities and friendly staff. Minor shortcomings such as the absence of complimentary toiletries do not overshadow the positive aspects, making it a reliable choice for accommodation in Concord.
Hilton Charlotte University Place garners substantial praise for its prime location, situated conveniently near shops, restaurants and various attractions, including the PNC Music Pavilion and the University of North Carolina at Charlotte. The serene atmosphere provided by the lake views and picturesque boardwalk adds to the hotel's appeal. Visitors frequently commend the clean and comfortable facilities, friendly staff and reasonable prices.
The breakfast experience at the hotel is generally positive with guests enjoying the quality and taste of the food and the friendly service. The breakfast buffet is appreciated for being hearty and delicious, though some guests noted occasional issues with variety and restocking. The hotel's breakfast policy sometimes causes confusion with some guests feeling misled by breakfast inclusion nuances online.
Opinions on the rooms are mixed, but many guests appreciate the spaciousness and comfort of the beds. While rooms are often found to be clean, issues with outdated decor, maintenance problems and occasional cleanliness lapses, such as dirty hallways and bathrooms, are pointed out. Despite these concerns, the views from certain rooms, particularly of the river, are well-liked.
Cleanliness reviews present a dual perspective. Positive remarks are made about the overall facility's neatness and welcoming atmosphere, enhanced by friendly staff. However, recurring issues like unclean common areas, outdated rooms and specific hygiene problems highlight the need for improved housekeeping standards.
The hotel staff is widely praised for their friendliness and professionalism with several employees like Jefferi, Iris, Chloe and Mr. D. Smith receiving special mentions for their exceptional service. Although most interactions with the staff are positive, a few guests reported instances of rudeness and inattentiveness.
The pool area is generally appealing, offering scenic views and enjoyable amenities. Some reviews noted the pool’s small size and occasional cleanliness issues, such as a green, dirty pool and unexpected closures.
Beds at the Hilton Charlotte University Place are frequently praised for their comfort and cleanliness, contributing to restful nights for many guests. However, there are occasional complaints about the beds being too soft or uncomfortable and isolated incidents of bed bugs were reported.
Overall, despite some issues with cleanliness and room maintenance, many guests find Hilton Charlotte University Place a convenient and pleasant destination, largely due to its excellent location, comfortable accommodations and friendly staff.
Hampton Inn Charlotte University Place offers a highly regarded stay characterized by convenience, comfort, and commendable service. Its prime location near the University of North Carolina at Charlotte and proximity to major highways and the light rail make it an ideal choice for both university visitors and those exploring Charlotte's attractions. Guests appreciate easy access to a variety of dining options, shopping venues like IKEA and Concord Mills Outlet Mall, and entertainment spots such as the PNC Music Pavilion.
The hotel is consistently praised for cleanliness and hospitality, with friendly staff creating a welcoming atmosphere. Rooms are noted for their cleanliness, spaciousness, and comfort, with effective amenities such as blackout curtains and comfortable beds ensuring restful sleep. Although some furnishings and features are outdated, the overall maintenance and service leave a positive impression.
Breakfast at the hotel stands out, offering a diverse and delicious selection that satisfies a range of preferences. The breakfast staff add to the pleasant experience by being attentive and maintaining a well-stocked setup. The hotel’s parking facilities receive positive feedback for being ample and easily accessible, contributing to a hassle-free stay.
In summary, Hampton Inn Charlotte University Place delivers on providing a clean, comfortable, and well-located accommodation option. Its committed staff and excellent amenities make it a favored choice for travelers looking for a hospitable experience in Charlotte.
Home2 Suites By Hilton Charlotte Northlake is a great choice for travelers looking for a convenient location in Charlotte. The hotel is close to downtown, popular attractions and offers plenty of food choices nearby. Guests enjoyed the breakfast options with a good variety of food available. The rooms are clean, spacious and equipped with kitchenettes, making it feel like a studio apartment. The hotel is also very clean and takes proper precautions to keep people safe during these times. The staff is friendly, professional and attentive, providing a welcoming atmosphere for guests. Families with kids will enjoy the indoor pool, which was a popular feature among guests. The beds are comfortable with some guests even saying it was the softest bed they've slept in. Overall, Home2 Suites By Hilton Charlotte Northlake exceeded expectations and provided a comfortable and inviting feeling for all guests.
Hampton Inn & Suites Charlotte North I-485 is highly regarded by guests for its remarkable combination of convenience, comfort, and service. Located strategically near major highways such as I-485 and I-77, the hotel provides easy access to Huntersville, Charlotte, and local attractions, while being surrounded by a peaceful and quiet area. This ideal positioning, along with nearby dining and shopping options, makes it a popular choice for travelers.
Guests are consistently impressed with the hotel's breakfast offerings, which go beyond the basic continental fare. The variety, quality, and attentiveness of the breakfast staff enhance the experience, making it a standout feature. The well-organized breakfast area, offering both sit-down and grab-and-go options, adds to the overall positive atmosphere.
The rooms at Hampton Inn & Suites Charlotte North I-485 are praised for their spaciousness, cleanliness, and modern decor. Equipped with numerous power outlets and designed with convenience in mind, they accommodate both families and business travelers with ease. The fresh ambiance and comfortable setup contribute to a restful stay, leaving a lasting impression on guests.
Cleanliness is a hallmark of this newly built property, with immaculate rooms and common areas consistently noted by guests. The modern amenities and well-maintained facilities, combined with the friendly and attentive staff, create an inviting and secure environment. The team is frequently highlighted for their professionalism, friendliness, and willingness to go above and beyond to ensure a pleasant stay.
Lastly, the comfort of the beds is a significant factor in the guest experience, with many finding them extremely cozy and conducive to a good night's sleep. While opinions on the pillows vary, the overall comfort of the accommodations is widely appreciated, further solidifying the hotel's reputation as a top choice in the area. In summary, Hampton Inn & Suites Charlotte North I-485 offers a well-rounded and satisfying experience for visitors seeking convenience, comfort, and excellent service.
SpringHill Suites by Marriott Charlotte City Center is lauded for its central location, placing guests in the heart of Charlotte. Its proximity to the Spectrum Center, Convention Center and numerous downtown attractions such as restaurants and the Blumenthal Theater make it ideal for exploring the city. Guests frequently highlight the convenience of being within walking distance of major points of interest, ensuring a hassle-free and enjoyable stay.
The hotel's breakfast receives mixed reviews; many guests appreciate the variety and taste of the offerings, praising the clean dining area and diverse options ranging from hot dishes to fresh fruits and cereals. However, some guests feel there is room for improvement in the selection and quality of certain items.
The dining experience in the hotel is generally positive with praise for the lounge lobby bar's food and drink offerings, such as cheese trays and fruit platters. The pleasant atmosphere is noted, though guests express a desire for a more extensive menu and longer bar hours.
Guests frequently commend the rooms for their spaciousness, modern amenities and cleanliness. The well-maintained, luxurious feel and beautiful city views contribute to a comfortable stay. The staff's exceptional hospitality, friendliness and efficiency further enhance the experience with particular appreciation for individuals who went above and beyond in their service.
Cleanliness is a generally strong point with most guests praising the spotless rooms and public areas. However, a few reviews note occasional lapses, such as stained towels and dirty carpets, indicating some areas for improvement.
Parking presents a mixed experience; while convenient, the high costs and occasional disorganization detract from the overall satisfaction. Family-friendly amenities are a highlight with designated family suites, a welcoming atmosphere and engaging facilities like a pool for children.
Bed comfort varies among guests with many citing the beds as extremely comfortable, while others experience issues with firmness and bedding quality. As a three-star hotel, SpringHill Suites offers good value for money, delivering a satisfactory stay with dependable service and well-maintained rooms, despite being on the expensive side for its category.
For business travelers, the hotel's prime location and well-equipped amenities make it an excellent choice. Strong WiFi, efficient meeting spaces and a helpful staff create a conducive work environment, reinforcing its reputation as a top business hotel.
Accessibility is another strong suit with the hotel providing wheelchair-accessible facilities, ADA-compliant rooms and easy access to public transportation, making it a comfortable option for guests with disabilities. Overall, SpringHill Suites by Marriott Charlotte City Center stands out for its prime location, cleanliness, friendly staff and accommodating amenities, making it a favored choice for various types of travelers.
Hyatt House Charlotte Center City receives consistently high praise for its outstanding location right in the heart of uptown Charlotte. Guests appreciate the hotel’s proximity to major attractions such as the Spectrum Center, Bank of America Stadium and a variety of dining and shopping options. The central placement allows easy access to events and the vibrant downtown scene, eliminating the need for additional transportation and enhancing the overall guest experience.
Breakfast at the hotel is well-received for its substantial variety, quality and beautiful dining area. Guests enjoy the complimentary breakfast options including turkey sausage, continental selections and coffee. Although there are occasional remarks about limited variety or items running out, the breakfast service is generally valued for its convenience and taste.
The rooms at Hyatt House Charlotte Center City are often described as spacious, modern and well-equipped with amenities like kitchenettes and full-size fridges. Guests appreciate the cleanliness, comfort and generous size of the rooms, which often include city views and ample lighting. While some reviews mention minor maintenance issues and dated decor in certain areas, the overall room experience remains positive owing to the comfort and convenience they offer.
Cleanliness is a standout feature of the hotel with numerous guests commending the immaculate state of the rooms and common areas. Despite a few isolated incidents regarding hallways and bathrooms, the general consensus highlights the exceptional upkeep and tidiness upheld by the housekeeping staff.
Staff at the hotel are widely praised for their friendliness and helpfulness. Specific staff members receive special mentions for their exceptional service, contributing positively to the guests' experiences. While there are minor comments about unfriendliness from some breakfast and night staff, the overall impression remains that of a professional, welcoming and attentive team.
While the pool area receives mixed feedback due to its small size and occasional maintenance issues, guests still appreciate the view and the added amenity. Similarly, valet parking is both convenient and efficient though it comes at a high nightly cost, which some guests found excessive.
Finally, the beds are noted for their exceptional comfort, significantly contributing to a restful sleep for many guests. Although there are sporadic mentions of sagging mattresses, the majority of reviews emphasize the cozy and supportive nature of the beds.
In summary, Hyatt House Charlotte Center City is a well-regarded hotel offering an excellent location, comfortable and spacious rooms, commendable cleanliness and a friendly staff, making it a preferred choice for both leisure and business travelers in Charlotte.
AC Hotel by Marriott Charlotte City Center is highly regarded for its exceptional location, placing guests in the heart of Charlotte close to the Spectrum Center, numerous attractions and a wide array of dining and nightlife options. This central positioning, along with the hotel's cleanliness and professional staff, ensures an enjoyable experience for both business and leisure travelers. The hotel is also noted for being safe and pet-friendly.
Breakfast at the hotel receives mixed reviews. Many guests appreciate the variety and quality, noting the friendliness of the hosts and the convenient delivery service. However, some find the cost a bit steep and express the need for clearer information regarding what's included in the stay.
The rooms are frequently described as modern, sleek and spacious with excellent city views and thoughtful storage solutions. Cleanliness is consistently highlighted with guests appreciating the immaculate and well-designed rooms that contribute to a luxurious atmosphere. Minor issues with room size and lighting are noted by a few but are largely overshadowed by positive feedback.
Cleanliness throughout the hotel, including the rooms, is a standout feature. Guests praise the spotless and up-to-date accommodations, the stylish design and the pleasant, clean scent. The friendly and helpful staff further enhance the inviting environment, ensuring a pleasant stay despite occasional minor cleanliness issues in common areas.
The hotel's staff is overwhelmingly praised for their friendliness, professionalism and willingness to assist. Specific staff members are frequently mentioned for their exceptional service, contributing significantly to the positive guest experience. Minor communication issues about food options are noted but do not detract from the overall positive consensus.
Parking at the hotel presents challenges with guests mentioning difficulties navigating the parking facilities, inadequate signage and additional costs. While the staff's friendliness remains a positive aspect, improved communication and clearer instructions regarding parking would enhance guest satisfaction.
Beds at the hotel receive high praise for their comfort, contributing to a restful stay. Despite occasional comments about smaller bed sizes or less comfortable pillows, the positive feedback on the bedding's comfort is notable, alongside commendations for the modern, clean rooms and friendly staff.
In summary, AC Hotel by Marriott Charlotte City Center is celebrated for its outstanding location, cleanliness, modern rooms and friendly, professional staff. While breakfast and parking receive mixed reviews, the overall guest experience is highly positive, making it a preferred choice for visitors to Charlotte.
The Hilton Garden Inn Charlotte Uptown is highly regarded for its strategic location, placing guests in the heart of the city and within walking distance of notable attractions such as the Spectrum Center, Bank of America Stadium, and the NASCAR Hall of Fame. This prime positioning allows easy access to restaurants, shops, and entertainment venues, offering both excitement and convenience.
Guests frequently praise the hotel's accommodations, highlighting the spacious, clean, and comfortable rooms. The rooms often feature pleasant surprises like hot tubs and Peloton exercise bikes, and travelers enjoy impressive city views, particularly from the upper floors. Although some note occasional maintenance issues and outdated decor, the commitment to cleanliness and comfort remains evident.
The breakfast service generally receives positive feedback for its quality and variety, featuring options like an omelet bar and fresh fruits. Although some guests find the cost to be high and there is room for improvement with non-dairy options, the overall breakfast experience is favorable. The staff contributes to this positivity with their friendly and accommodating demeanor.
Across various reviews, the staff consistently earns high praise for their exceptional service. With commendations for their warmth, professionalism, and attentiveness, the team greatly enhances the guest experience. Specific mentions of exemplary service from staff members like James, TJ, and Kenneth underscore the genuine dedication of the hotel's personnel.
While the parking facility receives mixed feedback, many appreciate the convenience and security it offers. Though some find the garage cramped and occasionally confusing, others view the parking process as accessible and efficient. The $25 daily fee is seen as reasonable compared to other options in the area.
Lastly, guests frequently comment on the comfort of the beds, highlighting their coziness and the overall pleasant room atmosphere. Although a few guests found the bedding not to their specific liking, the general consensus is one of satisfaction with the restful experience provided by the hotel.
In summary, the Hilton Garden Inn Charlotte Uptown frequently wins over guests with its excellent location, clean and comfortable accommodations, commendable breakfast, and outstanding staff service, providing an inviting and convenient option for visitors to Charlotte.
Hampton Inn Charlotte Uptown receives praise for an exceptional location, clean and comfortable accommodations, and excellent customer service. Set in the vibrant Uptown Charlotte, the hotel offers easy access to major attractions like the Spectrum Center, Bank of America Stadium, and the NASCAR Hall of Fame, making it an ideal choice for both leisure and business travelers. Guests frequently highlight the convenience of being able to walk to a wide range of restaurants, bars, and shopping venues, as well as the nearby Charlotte Convention Center.
The hotel's breakfast is well-received, earning high marks for its variety and quality. Guests enjoy a selection of hearty and lighter fare, prepared with fresh ingredients, in a clean and welcoming dining area. The attentive breakfast staff further enhance this positive experience, contributing to a delightful start to the day.
Rooms at the Hampton Inn are noted for their spaciousness and cleanliness. The comfortable beds and quiet environment promise a peaceful night's sleep. Despite occasional minor wear and tear, guests generally express satisfaction with the well-maintained and cozy accommodations. The cleanliness extends throughout the property, with a pleasant atmosphere complemented by friendly and helpful staff.
While the indoor pool is praised for its cleanliness, some operational inconsistencies have been reported, such as closures during certain visits. The parking facility is appreciated for its convenience, though the additional cost can be a downside for some guests. Overall, the Hampton Inn Charlotte Uptown is celebrated for its comfort, excellent location, and warm hospitality, providing a pleasant stay for visitors eager to experience the energy and attractions of Charlotte.
Home2 Suites By Hilton Charlotte Uptown is highly regarded for its prime location in downtown Charlotte, offering easy access to major attractions such as the Bank of America Stadium and Spectrum Center. The hotel's proximity to the convention center and various dining and shopping options, including Whole Foods and Starbucks, enhances its appeal to both business travelers and leisure guests. The area is conducive to exploring on foot with ample transportation options nearby.
Guests commend the hotel for its cleanliness, modern decor and spacious rooms, which are well-equipped with kitchenettes and suitable for families, groups or solo travelers. The property is also pet-friendly, adding further convenience for those traveling with pets. Reviews frequently highlight the friendly, efficient and accommodating staff who enhance the overall stay experience with their exceptional service.
Breakfast at the hotel receives a mix of reviews; while the complimentary offerings and hot meals are praised for their quality and variety, some guests feel that more options and better management could improve the experience, especially during peak hours.
Parking services at the hotel have received mixed feedback. Some guests find the email guidance helpful, but others are critical of the high cost, confusing navigation and tight parking spaces. Accessibility issues and unpleasant odors in the parking structure have also been mentioned, indicating room for improvement in this aspect.
Despite occasional critiques regarding the comfort of the beds and pillows, the overall feedback for the rooms is positive with many guests praising their size, modern aesthetics and functionality. Cleanliness is consistently highlighted as a positive aspect with the property and rooms being well-maintained and up-to-date.
Overall, Home2 Suites By Hilton Charlotte Uptown promises a comfortable and well-appointed stay with excellent hospitality, making it a highly recommended choice for travelers seeking a convenient urban experience in Charlotte.
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