The Wrightington Hotel, Health Club & Spa is a convenient and fab location for guests, situated just off the M6 and only minutes from the motorway. While the breakfast received mixed reviews, the restaurant is a popular spot for both hotel guests and non-residents. The rooms are a mixed bag with some guests reporting big, luxurious and high quality spaces, while others felt the rooms were outdated, worn out or grubby. The staff are exceptional and received high praise from guests with the spa and gym facilities also receiving rave reviews. The pool facilities have received mixed reviews, but overall, the hotel provides mostly comfortable accommodation with some guests finding their beds to be very comfortable and others needing new mattresses. Despite some isolated incidents, the general consensus was that the hotel was very clean with many guests using phrases like "super clean" and "spotlessly clean". Overall, it is a nice and very good hotel to stay in and many guests would return again.
Holiday Inn Haydock by IHG, garners favorable reviews for several aspects, solidifying its reputation as a prime choice for both leisure and business travelers. Its advantageous location, particularly for attendees of the nearby Haydock Park Racecourse, stands out distinctly. Guests appreciate the ease of access from the M6 motorway, the quiet and serene surroundings despite the proximity to major roads and the ample parking facilities which include electric car charging stations. This accessibility is extended by the hotel's practical amenities and activities geared towards varied needs, from race-goers to families visiting local attractions.
The quality of the rooms receives positive mentions for cleanliness, comfort and spaciousness, featuring modern, well-maintained interiors that offer a restful stay. Practical features like sofa beds and specific ground-floor options add to the convenience. While minor issues related to air conditioning and occasional maintenance needs are noted, overall guest satisfaction remains high regarding room quality.
Breakfast at the hotel is highly commended with descriptors like fabulous, perfect and fantastic frequently used. Guests appreciate the diverse options, quality and the consistently friendly and efficient service from the breakfast staff. Despite occasional chaos during peak times and issues with specific amenities like the toaster or coffee, the breakfast experience generally leaves a strong, positive impression.
Dinner service tends to receive mixed reviews. While some guests applaud the evening meals' quality and the friendly service from restaurant staff, others note long wait times, high prices and limited menu choices. The atmosphere also varies with some guests finding it comfortable and others noting noise and crowds during busy periods.
The hotel's pool and gym facilities are well-regarded, described as clean, modern and well-maintained. Families particularly enjoy the pool and additional amenities like the sauna and jacuzzi add to the leisure experience. Positive feedback extends to the gym with praise for its quality equipment and helpful staff, despite a few comments on its size and operational hours.
Cleanliness across the hotel is generally praised with most guests highlighting spotless rooms and public spaces, maintaining a welcoming ambiance. However, occasional lapses in public areas and some deep cleaning issues are noted.
The staff consistently earn high marks for their friendliness, helpfulness and professionalism, significantly enhancing the overall guest experience. Instances of staff going above and beyond are recurrent in reviews, contributing to a warm and accommodating atmosphere.
Wi-Fi experiences are mixed with many guests appreciating reliable and strong connectivity, while others face slow speeds or outages. Those traveling for business or relying heavily on internet access may encounter inconsistent service.
Families find the hotel particularly suitable with activities to keep children engaged, free dining for kids and an accommodating family-friendly environment. Despite some concerns about room sizes and cleanliness, the overall sentiment towards family amenities is positive.
In summary, Holiday Inn Haydock by IHG, excels in location, room quality, breakfast service, leisure facilities and staff professionalism. While dinner experiences and Wi-Fi connectivity can vary, the hotel's commitment to cleanliness, accessibility, family-friendliness and providing a positive guest experience makes it a recommended stay.
Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals, is admired for its scenic and peaceful location surrounded by tranquil woodlands and a picturesque lake. Its proximity to the motorway and local attractions makes it convenient for travelers. The hotel is praised for its modern facilities, clean and spacious rooms, and friendly staff, contributing to a relaxing ambiance and providing good value for money.
Breakfast offerings receive mixed reviews; many guests enjoy a delicious and hearty meal, particularly the English breakfast, which is both flavorful and filling. While some appreciate the variety and prompt service, others find the breakfast schedule too early and occasionally encounter shortages or quality issues.
Dinner at the hotel impresses many with high-quality food, friendly staff, and a pleasant atmosphere. Dishes like burgers and steaks are highly praised, despite occasional long wait times and basic menu selections. Service recovery is noted positively, with complimentary meals offered when delays occur.
Rooms at the hotel are noted for their cleanliness, comfort, and modern touches, though some guests experience issues like uncomfortable mattresses or minor maintenance problems. The hotel maintains a peaceful atmosphere and offers warm hospitality, enhancing guest satisfaction.
Cleanliness across the hotel is consistently noted, with immaculate public areas and tidy rooms contributing to an inviting atmosphere. Housekeeping is frequently commended, and staff interactions are overwhelmingly positive, enhancing the guest experience.
Staff at the hotel are frequently praised for their friendliness and efficiency, especially at reception. While generally polite and accommodating, a few instances of rudeness and understaffing are noted, impacting service quality at times.
The spa and leisure facilities are undergoing refurbishment, potentially enhancing future experiences. Current feedback reflects some dissatisfaction due to closed facilities, although optimism remains high for improved amenities once renovations are completed.
Beds receive diverse feedback, with some guests praising their comfort and cleanliness, while others experience issues with mattress firmness and broken beds. This indicates room for improvement in providing consistently comfortable accommodations.
Overall, Park Hall Hotel & Spa offers a pleasant stay characterized by its beautiful setting, friendly staff, quality dining, and generally satisfying accommodations, promising further enhancement through ongoing renovations.
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*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-4 out of 4 hotels in and around Upholland