AmericInn by Wyndham Johnston Des Moines

Urbandale 41.65417700, -93.69912000 , 5050 Merle Hay Road (Show on Map)
7.4
Good


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Summary of reviewsThe AmericInn by Wyndham Johnston Des Moines is a well-regarded choice for travelers, offering a mix of positive features that contribute to a satisfying stay. Its prime location is consistently lauded for providing easy access to major highways and offering proximity to shopping and dining options while situated in a peaceful area. The adjacency to a bike path adds further convenience for guests who enjoy outdoor activities.

Breakfast receives a generally positive response with guests appreciating the diverse range of options and consistently good service. The waffle maker stands out as a favorite amongst visitors. Although there are suggestions for enhancing protein variety and improving presentation, the majority find the breakfast to be adequate and enjoyable.

Rooms are celebrated for their cleanliness and spaciousness, boasting comfortable king-sized beds and amenities like a fridge and microwave, which add value to the guest experience. While some areas of improvement, such as room updates and noise levels near the pool, are noted, the hotel meets essential needs for cleanliness and comfort.

The commendable cleanliness extends across the entire hotel, with clean rooms and communal spaces receiving frequent praise. The friendly staff significantly enhances the favorable atmosphere, acknowledged for their dedication, attentiveness, and exceptional service. Special mentions of employees like Paula and Allison highlight the commitment to guest satisfaction.

Guests appreciate the indoor pool as a nice amenity, though improvements in temperature regulation could enhance its appeal. Despite occasional busy periods, the pool area remains a valued feature.

Overall, the AmericInn by Wyndham Johnston Des Moines offers a comfortable stay underscored by a warm and welcoming environment, thanks to a prime location and a friendly, attentive staff. While there are areas for potential refinement, the positive feedback from guests reflects a generally satisfying experience.
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Motel with Parking
This motel offers free parking and is located in Johnston. Guests can enjoy comfortable accommodations and a range of amenities. Complimentary breakfast is also provided.

Dog Friendly Motel

Motel with Swimming Pool

  Heated Pool    Indoor Pool  


Accessible Motel

Motel with Gym

3-Star Motel

Motel with Indoor Pool

Motel with Heated Pool

Room Types
Queen Room - Non-Smoking Featuring a flat-screen cable TV, this room also provides a microwave, refrigerator, and tea and coffee-making facilities.

Queen Room - Mobility Access/Non-Smoking Featuring a flat-screen cable TV, this room also provides a microwave, refrigerator, and tea and coffee-making facilities.

Queen Room with Two Queen Beds - Non-Smoking Featuring a flat-screen cable TV, this room also provides a microwave, refrigerator, and tea and coffee-making facilities.

King Room - Non-Smoking This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit offers 1 bed.

King Room - Mobility Access/Non-Smoking The spacious double room features air conditioning, Smartphone, as well as a private bathroom boasting a walk-in shower and a bath. Featuring outdoor furniture, this double room also offers a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.

King Suite - Non-Smoking This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, Smartphone, as well as a tea and coffee maker. The unit offers 2 beds.

Guest Reviews
7.4
Good
Location
The AmericInn by Wyndham Johnston Des Moines boasts a prime location that travelers consistently appreciate. Its proximity to major highways and the interstate makes it an ideal choice for those passing through or seeking easy access to surrounding areas. Situated in a quiet and clean area, the hotel offers guests a peaceful retreat while still being conveniently close to dining and shopping options. The hotel is also noted for its adjacency to a bike path, adding another layer of convenience for outdoor enthusiasts. With easy access points and ample room amenities, such as studio apartment-like suites, visitors find the hotel both accessible and accommodating. Whether for a short stopover or a longer stay, the location and friendly staff make it a reliable choice for travelers.

Breakfast
The breakfast experience at the AmericInn by Wyndham Johnston Des Moines presents a mixed array of feedback from guests. On the positive side, many reviewers appreciated the variety and plentiful options available, noting that hot foods remained warm even for late risers. Guests frequently mentioned that the breakfast was good, with some considering it very good and praising the waffle maker and excellent service. However, there were also several critical remarks. Some guests found the breakfast mediocre, with issues such as a lack of protein on certain mornings, run-out coffee, and low-quality items being noted. The repetitiveness of the offerings and occasional scarcity of hot items were also points of concern. There were mentions of poor presentation, such as icy fridges and limited meat or coffee creamer options. Overall, while many guests found the breakfast offerings sufficient and satisfactory, others saw room for improvement in terms of quality and variety.

Rooms
The rooms at AmericInn by Wyndham Johnston Des Moines generally meet guests' expectations for cleanliness and comfort. Many reviewers appreciated the clean environment and found the king-sized beds particularly comfortable. Some guests mentioned that the rooms were spacious, providing a pleasant surprise with ample space that added to a comfortable stay. Additionally, rooms included convenient amenities such as a fridge and microwave, enhancing the overall experience.

Despite these positives, there were several areas where improvements could be made. Some rooms appeared to need updating, with critiques citing inadequate remodeling efforts and small bathrooms as potential drawbacks. Noise was an issue for guests in rooms near the pool area, highlighting an aspect of room location that might affect comfort. Others noted a musty smell, indicating possible concerns with room freshness or ventilation. Sizing issues for bed types were also mentioned, which could affect guest expectations upon arrival.

Overall, AmericInn by Wyndham offers a stay that aligns well with essential needs for guests seeking cleanliness and comfort, but additional refinements could enhance their experience further.

Beds
At AmericInn by Wyndham Johnston Des Moines, guests frequently praise the comfort provided by the hotel beds. Many reviewers find the king bed particularly comfortable, contributing to restful nights in a clean and quiet environment. Numerous guests describe their beds as very comfy, highlighting a consistent level of satisfaction. The offerings extend to an accommodating sofa bed, ensuring various sleeping arrangements cater to visitor needs. While a few guests note the beds as less comfortable or hard, the majority of feedback leans towards positivity. Additionally, the amazing pillows receive special mention, enhancing the overall sleeping experience for many travelers.

Cleanliness
Located in Johnston, near Des Moines, the AmericInn by Wyndham consistently delivers a satisfactory level of cleanliness, reflected in numerous guest reviews. Many visitors appreciate the clean rooms, often highlighting the comfort provided by firm beds and pleasant bathroom facilities. The housekeeping service is noted for keeping rooms tidy, ensuring accommodations are clean and regularly refreshed. Guests frequently comment on the cleanliness of communal areas, such as the eating room and overall facility, where neatness and order are emphasized.

However, a few reviews mention specific areas for improvement, such as concerns about bathroom stains and occasional musty odors in some rooms. These observations suggest that while the general standard of cleanliness is commendable, there may be isolated instances that could benefit from additional attention.

Despite these occasional remarks, the hotel is described as clean and safe, with a friendly staff contributing to a welcoming atmosphere. Its convenient location further enhances the appeal, ensuring that visitors can enjoy both a pleasant stay and easy access to nearby attractions. Overall, AmericInn by Wyndham in Johnston, Des Moines stands out for maintaining a consistent level of cleanliness that meets the expectations of most guests.

Staff
The staff at AmericInn by Wyndham Johnston Des Moines receives high praise from guests for their friendliness and willingness to go above and beyond. Visitors consistently highlight the efficient and accommodating nature of the team, who are attentive and responsive to guests' needs. The front desk staff is noted for their exceptional service, offering thoughtful gestures like complimentary water bottles. Paula and Allison stand out for their active listening and dedication to meeting guests' requests. The kindness and pleasant demeanor of the employees contribute significantly to the overall positive experience at the hotel, with guests appreciating the warm and welcoming atmosphere. Although there are occasional mentions of less favorable interactions with the night/evening staff, the overwhelming feedback emphasizes a helpful, social, and incredible team dedicated to ensuring a comfortable stay for all.

Pool
The AmericInn by Wyndham Johnston Des Moines boasts a well-sized indoor pool area, which many guests find attractive and enjoyable. Rooms with windows opening up to the pool area offer a unique view that some guests appreciate. Despite its positive features, the pool can sometimes be busy and loud, particularly with many children swimming, creating a lively atmosphere. However, the main area of concern from guests is the temperature of both the pool and the surrounding area, which can be on the colder side, with occasional closure issues. Overall, the pool is regarded as a nice amenity, though improvements in temperature and availability could enhance the experience further.


Yes, AmericInn by Wyndham Johnston Des Moines has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at AmericInn by Wyndham Johnston Des Moines.

Yes, AmericInn by Wyndham Johnston Des Moines welcomes dogs.

Yes, parking facilities are available at AmericInn by Wyndham Johnston Des Moines.

Yes, AmericInn by Wyndham Johnston Des Moines has a gym.

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