Microtel Inn & Suites Urbandale
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Summary of reviewsMicrotel Inn & Suites in Urbandale offers a well-rounded and positive experience for travelers, especially those exploring the Des Moines area. Its location is conveniently situated right off the interstate, making it highly accessible and ideal for both leisure and business travelers. Guests appreciate the proximity to shops, restaurants, and entertainment options, as well as the calm and clean surroundings that contribute to a restful stay.
The breakfast offering at the hotel meets basic expectations, with some guests pleasantly surprised by the variety, including make-your-own waffles and a selection of teas. While there are some notes on limited options, especially late in the morning, the overall sentiment towards breakfast remains positive, with the friendly staff enhancing the experience.
Rooms at the Microtel Inn & Suites are generally described as clean, spacious, and comfortable, with amenities such as refrigerators and microwaves being appreciated. While there are minor reports of room odors and occasional cleaning issues, the majority of guests find the accommodations to meet expectations, offering good value. The property is consistently noted for its cleanliness, with many praising the sparkling appearance of rooms and common areas.
The staff at the hotel receives significant praise for their friendliness and helpfulness, often going above and beyond to ensure guests feel welcome. Standout employees like David, Eva, and Shane are highlighted for exceptional service, contributing to a strong emphasis on customer satisfaction. Although there are isolated critiques regarding language barriers, the positive feedback far outweighs these concerns.
Lastly, the beds at Microtel Inn & Suites are frequently commended for their comfort, contributing to a cozy and restful atmosphere. While there are a few mentions of beds being too soft or showing wear, these are in the minority, with most guests highlighting the beds as a notable aspect of their stay.
Overall, Microtel Inn & Suites in Urbandale combines convenience, comfort, and friendly service, making it an appealing choice for travelers seeking a welcoming and restful hotel experience.
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The breakfast offering at the hotel meets basic expectations, with some guests pleasantly surprised by the variety, including make-your-own waffles and a selection of teas. While there are some notes on limited options, especially late in the morning, the overall sentiment towards breakfast remains positive, with the friendly staff enhancing the experience.
Rooms at the Microtel Inn & Suites are generally described as clean, spacious, and comfortable, with amenities such as refrigerators and microwaves being appreciated. While there are minor reports of room odors and occasional cleaning issues, the majority of guests find the accommodations to meet expectations, offering good value. The property is consistently noted for its cleanliness, with many praising the sparkling appearance of rooms and common areas.
The staff at the hotel receives significant praise for their friendliness and helpfulness, often going above and beyond to ensure guests feel welcome. Standout employees like David, Eva, and Shane are highlighted for exceptional service, contributing to a strong emphasis on customer satisfaction. Although there are isolated critiques regarding language barriers, the positive feedback far outweighs these concerns.
Lastly, the beds at Microtel Inn & Suites are frequently commended for their comfort, contributing to a cozy and restful atmosphere. While there are a few mentions of beds being too soft or showing wear, these are in the minority, with most guests highlighting the beds as a notable aspect of their stay.
Overall, Microtel Inn & Suites in Urbandale combines convenience, comfort, and friendly service, making it an appealing choice for travelers seeking a welcoming and restful hotel experience.
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Guest Reviews
Microtel Inn & Suites in Urbandale offers a conveniently located accommodation for travelers exploring the Des Moines area. The hotel boasts a prime position right off the interstate, making it easily accessible for those on a cross-country drive or passing through the region. It is situated near numerous shops, restaurants, and entertainment options, ensuring visitors can effortlessly find dining and shopping experiences just moments away. Additionally, guests find the proximity to convention sites and major highways highly valuable for business trips and leisure travel. The property's quiet surroundings and clean, comfortable rooms contribute to a restful stay, with the added benefit of a gas station across the street for travel necessities. Overall, the hotel provides both convenience and comfort, catering to guests seeking easy access to Urbandale's attractions and thoroughfares.
Travelers visiting Microtel Inn & Suites in Urbandale can expect a breakfast experience that meets basic expectations, with some guests finding it a pleasant surprise. It's widely appreciated that the breakfast offers several choices, including the ability to make your own waffles and enjoy a variety of teas. For many, the breakfast is regarded as warm, tasty, and well-stocked with options that include different selections each morning.
While some reviews indicate the breakfast selection might be somewhat limited or repetitive, especially later in the morning, the overall sentiment remains positive. Complimentary breakfast is a noted highlight, appreciated for its adequate variety and quality, providing guests with a comfortable start to the day. The hotel staff handling breakfast has also been praised for their service, enhancing the morning meal experience.
Nonetheless, there are mixed opinions, with some visitors noting areas for improvement, such as the need for more protein options and hotter food preparations. Despite these critiques, the majority of reviews suggest that breakfast at Microtel Inn & Suites offers a satisfactory experience for those looking for a convenient and complimentary start to their day.
Microtel Inn & Suites Urbandale offers a range of rooms that guests generally find to be clean, comfortable, and reasonably priced. Many visitors highlight the spaciousness and cleanliness of the rooms, noting that they are ideal for a comfortable overnight stay. The property is described as quiet, contributing to a restful night's sleep. Conveniences such as a refrigerator, microwave, and wet bar are appreciated additions, and the staff is frequently mentioned as being helpful and friendly. Rooms typically meet guest expectations, with well-maintained furniture and excellent overall condition at a good value. However, some guests have noted occasional issues with room odors and cleanliness, suggesting that while many aspects meet standards, there is room for improvement in certain areas.
Microtel Inn & Suites Urbandale receives considerable praise for its beds, with many guests highlighting their comfort. Travelers often find the beds to be comfy and amazing, contributing to an overall good value experience. Several visitors note the beds and pillows are particularly pleasant, adding to the overall cozy atmosphere of their stay. While there are mentions of unique room layouts and quality amenities like towels and soap, the consistency in positive feedback about the beds stands out the most. However, there are a few contrasting views, with some guests mentioning issues such as beds being too soft, mattresses showing wear, or discrepancies with size expectations. Despite these isolated observations, the overall sentiment leans towards a comfortable and satisfactory bedding experience.
Microtel Inn & Suites Urbandale offers a generally positive experience for guests who prioritize cleanliness and comfort. Many guests have noted the sparkling and well-kept nature of the property, including clean rooms, bathrooms, and common areas. The hotel’s peaceful ambiance, enhanced by its quiet surroundings, contributes to a restful stay. A fresh and clean smell greets visitors upon arrival, reinforcing the hotel's standards of cleanliness. The modern and tidy rooms provide a comfortable environment, often described as spacious and cozy. Despite some negative feedback regarding cleaning inconsistencies, the majority of guests express satisfaction with the cleanliness, evident in phrases like super clean and very clean, which frequently appear in reviews. This factor, combined with a convenient location and good pricing, makes the hotel an appealing choice for many travelers.
The Microtel Inn & Suites Urbandale has garnered a lot of praise for its warm and accommodating staff, leaving a positive impression on guests. Many reviews highlight the friendliness and helpfulness of the team, with numerous mentions of how they go above and beyond to make guests feel welcome. This friendliness extends across various interactions, from the front desk clerks ensuring a smooth check-in process to the housekeeping staff's pleasant demeanor.
Some standout employees, like David, Eva, and Shane, have been specifically noted for their exceptional service, offering personalized attention and care that enhances the overall guest experience. Guests appreciate being treated with courtesy, feeling valued and like royalty during their stay, indicating a strong emphasis on customer service.
While most feedback celebrates the team's accommodating nature, there are isolated criticisms about language barriers and consistency in service. These minor issues, however, do not overshadow the overwhelmingly positive sentiment expressed by the majority of guests, who commend the staff for their professionalism and dedication. Overall, the hospitality at Microtel Inn & Suites Urbandale is characterized by friendly faces eager to assist, ensuring guests feel well cared for throughout their stay.
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Location
Breakfast
While some reviews indicate the breakfast selection might be somewhat limited or repetitive, especially later in the morning, the overall sentiment remains positive. Complimentary breakfast is a noted highlight, appreciated for its adequate variety and quality, providing guests with a comfortable start to the day. The hotel staff handling breakfast has also been praised for their service, enhancing the morning meal experience.
Nonetheless, there are mixed opinions, with some visitors noting areas for improvement, such as the need for more protein options and hotter food preparations. Despite these critiques, the majority of reviews suggest that breakfast at Microtel Inn & Suites offers a satisfactory experience for those looking for a convenient and complimentary start to their day.
Rooms
Beds
Cleanliness
Staff
Some standout employees, like David, Eva, and Shane, have been specifically noted for their exceptional service, offering personalized attention and care that enhances the overall guest experience. Guests appreciate being treated with courtesy, feeling valued and like royalty during their stay, indicating a strong emphasis on customer service.
While most feedback celebrates the team's accommodating nature, there are isolated criticisms about language barriers and consistency in service. These minor issues, however, do not overshadow the overwhelmingly positive sentiment expressed by the majority of guests, who commend the staff for their professionalism and dedication. Overall, the hospitality at Microtel Inn & Suites Urbandale is characterized by friendly faces eager to assist, ensuring guests feel well cared for throughout their stay.
No, Microtel Inn & Suites Urbandale doesn't have any pool.
No, a spa isn't available at Microtel Inn & Suites Urbandale.
Yes, Microtel Inn & Suites Urbandale welcomes dogs.
No, parking facilities aren't available at Microtel Inn & Suites Urbandale.
Yes, Microtel Inn & Suites Urbandale has a gym.
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