Grand Lubicz Uzdrowisko Ustka
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Summary of reviewsGrand Lubicz Uzdrowisko Ustka is a highly regarded destination, particularly for those seeking a blend of luxury and leisure on the picturesque Baltic coast. Set in the charming town of Ustka, the hotel benefits from a prime location near the beach and city center, offering easy access to local attractions and a serene environment for relaxation.
A standout aspect of any stay is the exceptional dining experience, notably the breakfast buffet, which is celebrated for its extensive and varied options that cater to all tastes. Similarly, dinners are well-received, with guests appreciating the diverse and flavorful menu. Though there are minor notes about portion sizes and consistency, the dining atmosphere remains a highlight, complemented by attentive and friendly staff.
The accommodations at Grand Lubicz are equally commendable, featuring spacious, elegantly furnished rooms with modern amenities and daily housekeeping that ensures impeccable cleanliness. Many guests appreciate the tranquil views and the hotel’s focus on family-friendly options, which include recreational activities for children.
The hotel’s wellness amenities, including an impressive spa and gym, are also consistently praised. Guests enjoy the variety of spa facilities, which offer relaxation for both individuals and families, although some aspects, like Wi-Fi connectivity and certain spa services, receive mixed feedback. Nonetheless, the fitness center stands out with its well-equipped modern facilities, appealing to fitness enthusiasts.
The pool complex is another highlight, captivating visitors with its diverse attractions, from sports pools to a distinctive saltwater pool. Combined with an aqua park and immaculate maintenance, the pool area contributes significantly to guests’ satisfaction.
Despite its many virtues, parking poses a challenge due to limited availability and additional fees, which some guests find inconsistent with the hotel’s luxury status. However, the overall family-friendly atmosphere and comprehensive array of activities make Grand Lubicz Uzdrowisko Ustka a preferred choice for both relaxation and entertainment, ensuring a memorable stay for travelers seeking comfort and elegance in a coastal retreat.
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A standout aspect of any stay is the exceptional dining experience, notably the breakfast buffet, which is celebrated for its extensive and varied options that cater to all tastes. Similarly, dinners are well-received, with guests appreciating the diverse and flavorful menu. Though there are minor notes about portion sizes and consistency, the dining atmosphere remains a highlight, complemented by attentive and friendly staff.
The accommodations at Grand Lubicz are equally commendable, featuring spacious, elegantly furnished rooms with modern amenities and daily housekeeping that ensures impeccable cleanliness. Many guests appreciate the tranquil views and the hotel’s focus on family-friendly options, which include recreational activities for children.
The hotel’s wellness amenities, including an impressive spa and gym, are also consistently praised. Guests enjoy the variety of spa facilities, which offer relaxation for both individuals and families, although some aspects, like Wi-Fi connectivity and certain spa services, receive mixed feedback. Nonetheless, the fitness center stands out with its well-equipped modern facilities, appealing to fitness enthusiasts.
The pool complex is another highlight, captivating visitors with its diverse attractions, from sports pools to a distinctive saltwater pool. Combined with an aqua park and immaculate maintenance, the pool area contributes significantly to guests’ satisfaction.
Despite its many virtues, parking poses a challenge due to limited availability and additional fees, which some guests find inconsistent with the hotel’s luxury status. However, the overall family-friendly atmosphere and comprehensive array of activities make Grand Lubicz Uzdrowisko Ustka a preferred choice for both relaxation and entertainment, ensuring a memorable stay for travelers seeking comfort and elegance in a coastal retreat.
Luxury Hotel
The name 'Grand Lubicz Uzdrowisko' signifies a large, luxurious spa resort. It offers extensive facilities for health and wellness, providing a high standard of comfort and services typical of an opulent leisure destination.
Hotel with Spa
This 5-star hotel offers extensive wellness facilities, including a spa and thermal baths, a nightclub, a waterslide, a fitness center, and tennis courts. It provides a luxurious experience with elegant rooms and stunning views of the Baltic Sea.
Family Friendly Hotel
Features a two-level aquapark, a playroom, a playground, and a preschool with supervised care. It also has a children's pool, arcade game room, and complimentary children's club activities.
Romantic Hotel
This hotel in Ustka offers spa and wellness services. The focus on relaxation and health makes it a suitable choice for couples seeking a rejuvenating getaway.
Hotel with Swimming Pool
This 5-star hotel offers extensive leisure, sports, and wellness facilities, including a two-story aquapark with a swimming pool featuring a slide and artificial river, a paddling pool, a saltwater pool, and a sports pool. It also boasts a professional spa and wellness center.
Indoor Pool Outdoor Pool
Business Hotel
This 5-star hotel offers 7 fully equipped conference halls, five of which can be combined. It provides a business center, meeting facilities, and wireless internet access, making it ideal for conferences, congresses, and business meetings. It also features a full-service spa and multiple dining venues.
Hotel with Parking
This hotel provides parking for its guests. As a Uzdrowisko (spa town) hotel, it likely offers parking facilities to accommodate guests visiting for wellness and relaxation.
Accessible Hotel
This hotel offers wheelchair accessibility throughout, including paths to elevators, the registration desk, spa, pool, business center, and restaurant. It also provides handrails in stairways, grab bars near toilets, and bathroom emergency pull cords. Spa services are accessible.
Hotel with Gym
This hotel offers a fitness center, two indoor pools, a full-service spa, and an aquapark. The gym is equipped with professional equipment for various activities, and personal trainers are available. It also has facilities for tennis, basketball, volleyball, and badminton.
Hotel with Tennis Courts
This hotel provides tennis courts for guests seeking active leisure options and sports facilities on-site.
Hotel for Yoga
As a Uzdrowisko (spa resort), Grand Lubicz focuses on health and wellness, likely offering comprehensive spa facilities and potentially yoga or similar wellness activities. It is a well-regarded spa, with a rating of 4.7, suggesting quality facilities and services.
5-Star Hotel
Located in Ustka, this hotel is a spa resort offering a wide range of wellness treatments, including hydrotherapy and massage. It features modern rooms, multiple swimming pools, and a focus on health and relaxation. Its beachfront location and comprehensive facilities make it ideal for a rejuvenating getaway.
Hotel with Outdoor Pool
This luxurious hotel features an extensive aquapark with an outdoor pool, a waterslide, and an artificial river. It also includes a 25-meter sports pool and a brine pool, offering a comprehensive water recreation experience. A dedicated children's pool and free children's club enhance its family appeal.
Hotel with Indoor Pool
This 5-star hotel offers a wide range of amenities, including an indoor pool, an aqua park, and a professional spa and wellness center with various treatments like mud baths and massages. It also features multiple swimming pools, jacuzzis, and saunas, making it a top choice for relaxation and recreation.
Guest Reviews
Grand Lubicz Uzdrowisko Ustka enjoys a favorable location in the charming coastal town of Ustka, renowned for its proximity to the beach and the city center. Set in a beautiful area, the hotel is described as modern, clean, and offering delicious and varied food options. It is conveniently situated a short walk from the beach and the bustling promenade, making it an excellent choice for both leisurely weekend getaways and business trips. Guests appreciate the quiet, spacious accommodations that provide easy access to Ustka's attractions, including shopping areas. In addition to its central location, the hotel is commended for excellent facilities such as a pool, quality amenities for families, and friendly service. Although a few reviews suggest a slightly longer walk to the sea, overall, the prime location is highlighted as a major advantage, offering an idyllic setting near the Baltic Sea for a relaxing stay.
The breakfast experience at Grand Lubicz Uzdrowisko Ustka is a culinary delight according to guest reviews. Guests consistently rave about the delicious and extensive breakfast offerings. The buffet features an incredibly varied and abundant selection, with options to satisfy all tastes. From freshly prepared hot dishes to a wide array of cold cuts, cheeses, and sweets, the variety is truly impressive. The breakfast includes a hot buffet and a live cooking station, ensuring fresh and tasty selections. While the breakfast receives high praise for its flavor and diversity, a few guests noted that the coffee could be improved. Nonetheless, the overall breakfast experience is regarded as one of the best, with some describing it as phenomenal and even cosmically good. The friendly and accommodating staff also contribute to the positive dining experience. With an exceptional choice of dishes, the breakfast at Grand Lubicz Uzdrowisko Ustka consistently exceeds expectations, making it a highlight of any stay.
Guests of Grand Lubicz Uzdrowisko Ustka generally have positive things to say about the dining experiences at the hotel, particularly at dinner time. Many reviews highlight the excellent breakfast and dinner options available both in buffet and à la carte formats. Diners appreciate the variety and taste of the meals, often describing them as delicious and very good, with some calling the food fan-tas-tic. The restaurant also garners praise for its diverse offerings and attention to guest care, with friendly and kind staff enhancing the dining experience. Families appreciate kid-friendly options like fries and chicken nuggets, which are a hit with younger guests.
However, there are some notes of inconsistency. Not all diners experience the same quality every time, and some express disappointment over a perceived decline in the quality of à la carte options. Portions in the restaurant have been described as small relative to their price, and a lack of traditional meat options at dinner has been noted. Additionally, there have been some comments about the increase in dinner prices without a corresponding increase in quality.
Overall, the dinner service at Grand Lubicz Uzdrowisko Ustka is well-received, with many guests enjoying their meals and noting that the food is one of the highlights of their stay. The combination of delicious food, attentive service, and a variety of options makes dining here a pleasant experience for most visitors.
Grand Lubicz Uzdrowisko Ustka is praised for the exceptional quality and size of its accommodations. Guests consistently highlight the large and spacious rooms that provide ample comfort, featuring cozy beds and often a balcony or terrace for added enjoyment. The cleanliness of the rooms is a prominent feature, with daily housekeeping ensuring a pristine environment throughout the stay.
Many visitors appreciate the elegantly furnished interiors that match the hotel’s grand ambiance, which extends to well-equipped bathrooms. The rooms often meet or exceed guests' expectations, including those who opt for apartments or rooms with additional beds. Noteworthy mentions include beautifully maintained rooms with pleasant views, some offering a forest vista that enhances the tranquility of the stay.
The hotel's attention to detail in room preparation and cleanliness receives frequent commendation. The staff is known for their warm and attentive service, further enriching the guest experience. Furthermore, the hotel's focus on family-friendly options is evident with recreational activities and dedicated dining choices that cater to children.
While there are isolated remarks about room size constraints or minor maintenance issues, the overall consensus is overwhelmingly positive, making Grand Lubicz Uzdrowisko Ustka a favored choice for travelers seeking comfort and elegance in their accommodations.
At Grand Lubicz Uzdrowisko Ustka, guests generally find the beds quite comfortable, which contributes to a restful stay. Many reviews highlight the comfort of the beds, describing them as very comfortable or even super comfortable. However, some guests experienced issues with the firmness of the mattresses, leading to discomfort and sleepless nights. In a few instances, guests mentioned sagging mattresses and beds being too short. There were also comments about a lack of space around certain beds and the extra fold-out bed being uncomfortable. Despite these occasional concerns, many guests appreciate the comfort of the main beds, often noting that they are a strong aspect of their stay.
Grand Lubicz Uzdrowisko Ustka impresses with its exceptional cleanliness and organization, consistently exceeding guests' expectations. The rooms are praised for their thorough daily cleaning, leaving guests feeling comfortable and relaxed. The hotel's modern facilities are impeccably maintained, contributing to an overall sense of cleanliness that extends to all areas, including the spa, wellness, and swimming pool. Communal areas and outdoor spaces are also carefully kept, enhancing the pleasant atmosphere noted by visitors. Despite a minor concern about splashes on some bathroom floors, the high quality of cleaning services ensures the hotel's reputation for top-notch cleanliness remains intact. Guests appreciate the friendly and attentive service that complements the immaculate environment, making this hotel a popular choice for those seeking peace and relaxation. For those who prioritize cleanliness and comfort, Grand Lubicz Uzdrowisko Ustka stands out as an exemplary destination.
Grand Lubicz Uzdrowisko Ustka is a destination known for its welcoming and attentive staff, who contribute significantly to creating a pleasant and memorable experience for guests. Their friendliness and helpfulness are consistently highlighted across various departments, from the reception to the restaurant and spa, showcasing a commendable level of professionalism and dedication. Guests appreciate the positive and accommodating demeanor of the team, noting the visible eagerness of the staff to assist and make their stay magical.
While the overall sentiment towards the staff is overwhelmingly positive, there are sporadic mentions suggesting room for improvement in certain areas regarding politeness and smiling at the front desk. However, the cleaning staff earn special appreciation for their hardworking nature, and the bartender in the lobby is remembered for his exceptional service, effectively turning around any unfavorable experiences.
The hotel, restaurant, spa, and medical personnel are described as kind and respectful, maintaining a high standard of service that complements the clean and pleasant environment. The dining experiences are enhanced by friendly service and a tasty breakfast buffet, alongside a well-regarded wellness area. Despite minor setbacks, the guest reviews spotlight the cheerful and competent team, emphasizing their readiness to assist and ensuring that guests feel welcomed throughout their stay.
The Wi-Fi experience at Grand Lubicz Uzdrowisko Ustka seems to be a mixed bag based on guest reviews. While some guests reported that the Wi-Fi worked very well, many others mentioned a pattern of weak and inconsistent connectivity, particularly in the rooms. There were frequent connection disruptions, and the speed was often described as slow, with some guests experiencing no connection at all. Despite complimentary access, the Wi-Fi's reliability left much to be desired, especially during the evening when the service was intermittent or unavailable. Although the digital TV signal also experienced disruptions, many guests found this a minor inconvenience considering the abundance of other attractions available at the hotel. There appears to be a consensus that improvements to the Wi-Fi reception are needed to enhance the overall guest experience.
The spa at Grand Lubicz Uzdrowisko Ustka consistently receives praise from guests for its outstanding facilities and diverse offerings. Visitors are impressed by the excellent spa area, which features a variety of attractions, including saunas, a saltwater pool, hot tubs, and even a slide, making it a perfect destination for both relaxation and family fun. The saline room and pools, especially the saline pool, are highlights that guests particularly enjoy. Families appreciate the attractions for children and the peaceful ambiance that the spa provides outside the bustling summer season.
The spa is regarded as a great wellness center, offering luxurious services and treatments. The presence of a fitness area alongside the spa pools enhances the overall experience. The hotel also boasts a super medical and spa area, contributing to a comprehensive wellness offering. Guests find the wellness area to be very nice and recommend it for couples and families seeking both relaxation and recreation. However, there is mention that the spa staff could be more professional and friendly, and some guests feel that the spa facilities do not fully meet five-star standards. Despite these minor concerns, the overall sentiment is highly positive, with recommendations for the hotel as a great spot to unwind with delicious food and peaceful surroundings.
At Grand Lubicz Uzdrowisko Ustka, guests rave about the gym facilities, describing them as well-equipped and exceeding typical hotel standards. Visitors are impressed by the gym's variety and abundance of modern equipment, making it comparable to professional fitness centers. The spacious fitness area offers an extensive selection of stationary machines, ensuring that fitness enthusiasts have everything they need for a comprehensive workout. Alongside the gym, the hotel provides other sports facilities like table tennis, which are readily accessible, allowing guests to enjoy unlimited exercise opportunities during their stay. Despite its excellent offerings, some guests have noted that the gym's weekend opening hours could be extended. Overall, the fitness amenities at Grand Lubicz are highly appreciated, contributing positively to the overall experience at the hotel.
Grand Lubicz Uzdrowisko Ustka offers an exceptional pool experience that stands out among hotel amenities. Guests rave about the impressive pool complex, which includes various types of pools such as sports, recreational, and a lazy river. A particular highlight is the saltwater or brine pool, noted for its tranquility, featuring a quiet zone and an outdoor section. This pool is frequently mentioned as a unique and distinguishing feature of the hotel. The facilities are vast with a spacious setup comprising multiple jacuzzis, creating a welcoming sanctuary for relaxation and leisure.
The aqua park enhances the experience with fun additions, contributing to the hotel's appeal as a destination. Regular commendations for the cleanliness and maintenance of the pool areas further elevate guest satisfaction. Convenient access through the reception ensures ease of movement, making it straightforward for guests to enjoy this attraction regularly. The presence of lifeguards overseeing safety and adherence to rules adds a layer of comfort and security for families and individuals alike. Together with a myriad of relaxing saunas, the pool area is considered a top-notch element of the guest experience at Grand Lubicz.
Located just a short stroll from the beach, the tranquil setting of this hotel offers more than just aquatic pleasures—it comes with friendly service, inviting rooms, and delicious dining options, making it an overall enriching stay.
Parking at Grand Lubicz Uzdrowisko Ustka seems to be a significant concern for many guests. While the parking lot is described by some as large, many reviews highlight a consistent issue with the availability of spaces. Guests frequently mention difficulties in finding a free spot due to the lot being overcrowded and undersized for the number of hotel guests. Compounding the issue of limited space is the fact that parking is not complimentary; guests are required to pay a fee, which has been cited as being anywhere from 30 to 50 PLN per day. This additional charge has been a point of contention, with suggestions that such fees feel out of place at a 5-star hotel. Furthermore, there seems to be little differentiation in parking fees, with even motorcycles parked in bike spaces incurring charges equivalent to cars. Overall, while the hotel itself may offer many amenities, parking is an aspect that visitors find less than optimal.
Grand Lubicz Uzdrowisko Ustka is consistently praised as a fantastic destination for families, particularly when it comes to activities for children. Guests highlight the hotel’s thoughtful design that includes multiple playrooms and playgrounds, ensuring children have ample opportunities to entertain themselves. The aquapark stands out with a variety of attractions aimed specifically at younger guests, making it a lively hub within the hotel.
Families appreciate not just the dedicated spaces for kids but also the overall spaciousness and comfort of the accommodations, such as family apartments and additional beds tailored for children. The breadth of programs available for children allows parents to relax and enjoy personal time without worry.
The hotel’s focus on family-friendly amenities extends to the culinary offerings, with food that guests describe as delicious. The convenience of this setup is further enhanced by the clean surroundings and a location that perfectly suits beach vacations and sports activities.
Grand Lubicz is hailed as a great place for a family stay, with its well-rounded offerings earning recommendations for family getaways. It’s seen as an ideal spot for families with small children, with amenities and attractions providing ample entertainment for all ages. Families departing from their stay often express intentions to return, signaling a memorable experience for children and adults alike.
Nestled in the picturesque town of Ustka, Grand Lubicz Uzdrowisko Ustka presents itself as a five-star hotel with an array of facilities that aim to offer guests a luxurious stay. Reviews highlight the exceptional quality of amenities such as food, animations, a well-equipped spa and wellness area, as well as leisure activities like cubeball, bowling, fitness, and squash. These features are often praised for meeting, if not exceeding, the expectations associated with a five-star experience.
However, there are mixed feelings regarding certain aspects of the hotel, particularly when compared to the standards of other five-star establishments. Some guests feel the hotel aligns more closely with a four-star rating, citing discrepancies in service and amenities that fall short. Concerns such as the pre-arrival full charge, extra fees for parking despite already high accommodation costs, and lack of clarity regarding additional charges indicate areas where improvements could be beneficial.
There are observations about how the bustling family-oriented atmosphere might detract from the luxurious expectations typical of five-star ratings. Furthermore, encounters with staff occasionally lack warmth, yet this is also empathetically attributed to challenging guest behaviors.
Overall, while some guests argue that the hotel does not fully embody five-star luxury, others affirm that Grand Lubicz genuinely deserves its top-tier rating due to the overall high level of service and facilities. The location, pricing, and extensive amenities offer considerable appeal, making it a noteworthy choice for travelers seeking a comprehensive resort experience.
Grand Lubicz Uzdrowisko Ustka offers a luxurious stay with many guests appreciating it as an ideal destination for a family vacation. The hotel is often praised for its high standard and overall top-notch quality. Visitors enjoy a luxurious ambiance that provides the perfect setting for relaxation and unwinding from daily stress. The culinary experience is highlighted as exceptional, with exquisite and diverse meals that stand out as some of the best among Polish 5-star hotels.
Guests are pleased with the cleanliness, size, and equipment of the rooms, which contribute to a comfortable stay. The staff and overall service receive high marks, contributing to a positive experience at the hotel. The attention to detail and high service level across various aspects ensure that many guests are already planning their return visit. The hotel is recognized for its beautiful setting and comprehensive services expected from a 5-star establishment.
However, some guests expressed concerns about aspects not aligning with the 5-star standard, such as subpar balconies and minor service gaps, including the lack of gluten-free bread and communication about extra charges. These issues suggest room for improvement in meeting the full expectations of a luxury stay. Despite these points, the overall impression of Grand Lubicz Uzdrowisko Ustka is one of satisfaction and luxury, making it a recommended option for those seeking a refined getaway.
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Location
Breakfast
Dinner
However, there are some notes of inconsistency. Not all diners experience the same quality every time, and some express disappointment over a perceived decline in the quality of à la carte options. Portions in the restaurant have been described as small relative to their price, and a lack of traditional meat options at dinner has been noted. Additionally, there have been some comments about the increase in dinner prices without a corresponding increase in quality.
Overall, the dinner service at Grand Lubicz Uzdrowisko Ustka is well-received, with many guests enjoying their meals and noting that the food is one of the highlights of their stay. The combination of delicious food, attentive service, and a variety of options makes dining here a pleasant experience for most visitors.
Rooms
Many visitors appreciate the elegantly furnished interiors that match the hotel’s grand ambiance, which extends to well-equipped bathrooms. The rooms often meet or exceed guests' expectations, including those who opt for apartments or rooms with additional beds. Noteworthy mentions include beautifully maintained rooms with pleasant views, some offering a forest vista that enhances the tranquility of the stay.
The hotel's attention to detail in room preparation and cleanliness receives frequent commendation. The staff is known for their warm and attentive service, further enriching the guest experience. Furthermore, the hotel's focus on family-friendly options is evident with recreational activities and dedicated dining choices that cater to children.
While there are isolated remarks about room size constraints or minor maintenance issues, the overall consensus is overwhelmingly positive, making Grand Lubicz Uzdrowisko Ustka a favored choice for travelers seeking comfort and elegance in their accommodations.
Beds
Cleanliness
Staff
While the overall sentiment towards the staff is overwhelmingly positive, there are sporadic mentions suggesting room for improvement in certain areas regarding politeness and smiling at the front desk. However, the cleaning staff earn special appreciation for their hardworking nature, and the bartender in the lobby is remembered for his exceptional service, effectively turning around any unfavorable experiences.
The hotel, restaurant, spa, and medical personnel are described as kind and respectful, maintaining a high standard of service that complements the clean and pleasant environment. The dining experiences are enhanced by friendly service and a tasty breakfast buffet, alongside a well-regarded wellness area. Despite minor setbacks, the guest reviews spotlight the cheerful and competent team, emphasizing their readiness to assist and ensuring that guests feel welcomed throughout their stay.
Wi-Fi
Spa
The spa is regarded as a great wellness center, offering luxurious services and treatments. The presence of a fitness area alongside the spa pools enhances the overall experience. The hotel also boasts a super medical and spa area, contributing to a comprehensive wellness offering. Guests find the wellness area to be very nice and recommend it for couples and families seeking both relaxation and recreation. However, there is mention that the spa staff could be more professional and friendly, and some guests feel that the spa facilities do not fully meet five-star standards. Despite these minor concerns, the overall sentiment is highly positive, with recommendations for the hotel as a great spot to unwind with delicious food and peaceful surroundings.
Gym
Pool
The aqua park enhances the experience with fun additions, contributing to the hotel's appeal as a destination. Regular commendations for the cleanliness and maintenance of the pool areas further elevate guest satisfaction. Convenient access through the reception ensures ease of movement, making it straightforward for guests to enjoy this attraction regularly. The presence of lifeguards overseeing safety and adherence to rules adds a layer of comfort and security for families and individuals alike. Together with a myriad of relaxing saunas, the pool area is considered a top-notch element of the guest experience at Grand Lubicz.
Located just a short stroll from the beach, the tranquil setting of this hotel offers more than just aquatic pleasures—it comes with friendly service, inviting rooms, and delicious dining options, making it an overall enriching stay.
Parking
Family
Families appreciate not just the dedicated spaces for kids but also the overall spaciousness and comfort of the accommodations, such as family apartments and additional beds tailored for children. The breadth of programs available for children allows parents to relax and enjoy personal time without worry.
The hotel’s focus on family-friendly amenities extends to the culinary offerings, with food that guests describe as delicious. The convenience of this setup is further enhanced by the clean surroundings and a location that perfectly suits beach vacations and sports activities.
Grand Lubicz is hailed as a great place for a family stay, with its well-rounded offerings earning recommendations for family getaways. It’s seen as an ideal spot for families with small children, with amenities and attractions providing ample entertainment for all ages. Families departing from their stay often express intentions to return, signaling a memorable experience for children and adults alike.
5 Star
However, there are mixed feelings regarding certain aspects of the hotel, particularly when compared to the standards of other five-star establishments. Some guests feel the hotel aligns more closely with a four-star rating, citing discrepancies in service and amenities that fall short. Concerns such as the pre-arrival full charge, extra fees for parking despite already high accommodation costs, and lack of clarity regarding additional charges indicate areas where improvements could be beneficial.
There are observations about how the bustling family-oriented atmosphere might detract from the luxurious expectations typical of five-star ratings. Furthermore, encounters with staff occasionally lack warmth, yet this is also empathetically attributed to challenging guest behaviors.
Overall, while some guests argue that the hotel does not fully embody five-star luxury, others affirm that Grand Lubicz genuinely deserves its top-tier rating due to the overall high level of service and facilities. The location, pricing, and extensive amenities offer considerable appeal, making it a noteworthy choice for travelers seeking a comprehensive resort experience.
Luxury
Guests are pleased with the cleanliness, size, and equipment of the rooms, which contribute to a comfortable stay. The staff and overall service receive high marks, contributing to a positive experience at the hotel. The attention to detail and high service level across various aspects ensure that many guests are already planning their return visit. The hotel is recognized for its beautiful setting and comprehensive services expected from a 5-star establishment.
However, some guests expressed concerns about aspects not aligning with the 5-star standard, such as subpar balconies and minor service gaps, including the lack of gluten-free bread and communication about extra charges. These issues suggest room for improvement in meeting the full expectations of a luxury stay. Despite these points, the overall impression of Grand Lubicz Uzdrowisko Ustka is one of satisfaction and luxury, making it a recommended option for those seeking a refined getaway.
Yes, Grand Lubicz Uzdrowisko Ustka has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Grand Lubicz Uzdrowisko Ustka.
No, Grand Lubicz Uzdrowisko Ustka doesn't allow dogs.
Yes, parking facilities are available at Grand Lubicz Uzdrowisko Ustka.
Yes, Grand Lubicz Uzdrowisko Ustka has a gym.
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