Hotel Jaskółka
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Jaskółka is favorably situated in a serene and picturesque setting on the outskirts of a city known for its spa atmosphere. Guests highly appreciate the tranquility and peace it offers, while still being conveniently close to the city center and major outdoor attractions like thermal pools, ski slopes and the saltworks graduation tower. The stunning views of the mountains, particularly of Czantoria and Ustroń, enhance the hotel’s charm. The hotel's immediate surroundings also offer ample opportunities for walking and exploring, complementing the scenic ambiance.
The breakfast at Hotel Jaskółka is highly praised for its rich, varied and aesthetically presented selection, which ensures a delightful and hearty start to the day. Similarly, the dinner offerings are mostly appreciated for their delicious taste, large portions and reasonable prices, although there are some concerns about cost and occasional reheated meals. Highlighting the dining experience is the Wednesday barbecue party, adding a unique touch.
Cleanliness is a strong point for the hotel with many guests highlighting the well-maintained and clean rooms. The housekeeping staff's attention to detail reinforces the hotel's commitment to a tidy environment, though there are occasional reports of issues such as mold in the bathrooms and insufficient cleaning in certain areas.
The staff at Hotel Jaskółka is frequently lauded for their friendliness and helpfulness. Guests value the polite and attentive service from the front desk receptionists to the SPA office personnel. Commendations for specific staff members underline the hotel's dedication to providing excellent service.
Room feedback is mixed with cleanliness and stunning views standing out as positives. The rooms are noted for their clean environment and comfortable new mattresses, but concerns about their small size, outdated condition and lack of amenities like sufficient power outlets persist. Temperature control is also an issue with some guests finding the rooms too hot or too cold.
Parking at the hotel is available with both free and paid options, but the limited number of spots and a narrow, sloping parking area can be inconvenient to some guests. Lastly, the beds receive mixed reviews with many guests describing them as uncomfortable and in poor condition, although recent improvements, like new mattresses in some rooms, have been recognized.
Overall, Hotel Jaskółka is recommended for its advantageous location, beautiful natural views and excellent breakfast, while scope for improvement exists in room amenities and sleeping arrangements.
Categories
The breakfast at Hotel Jaskółka is highly praised for its rich, varied and aesthetically presented selection, which ensures a delightful and hearty start to the day. Similarly, the dinner offerings are mostly appreciated for their delicious taste, large portions and reasonable prices, although there are some concerns about cost and occasional reheated meals. Highlighting the dining experience is the Wednesday barbecue party, adding a unique touch.
Cleanliness is a strong point for the hotel with many guests highlighting the well-maintained and clean rooms. The housekeeping staff's attention to detail reinforces the hotel's commitment to a tidy environment, though there are occasional reports of issues such as mold in the bathrooms and insufficient cleaning in certain areas.
The staff at Hotel Jaskółka is frequently lauded for their friendliness and helpfulness. Guests value the polite and attentive service from the front desk receptionists to the SPA office personnel. Commendations for specific staff members underline the hotel's dedication to providing excellent service.
Room feedback is mixed with cleanliness and stunning views standing out as positives. The rooms are noted for their clean environment and comfortable new mattresses, but concerns about their small size, outdated condition and lack of amenities like sufficient power outlets persist. Temperature control is also an issue with some guests finding the rooms too hot or too cold.
Parking at the hotel is available with both free and paid options, but the limited number of spots and a narrow, sloping parking area can be inconvenient to some guests. Lastly, the beds receive mixed reviews with many guests describing them as uncomfortable and in poor condition, although recent improvements, like new mattresses in some rooms, have been recognized.
Overall, Hotel Jaskółka is recommended for its advantageous location, beautiful natural views and excellent breakfast, while scope for improvement exists in room amenities and sleeping arrangements.
3-Star Hotel
This hotel offers comfortable rooms. Guests appreciate its convenient location and friendly staff.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Hotel Jaskółka is favorably situated in a serene and picturesque setting, nestled on the outskirts of a city known for its spa atmosphere. The location is highly praised by guests, who appreciate the tranquility and peace it offers, while still being conveniently close to the city center—an approximate 15- to 20-minute walk. The proximity to thermal pools, ski slopes and the saltworks graduation tower enhances its appeal, particularly for those interested in outdoor activities and relaxation.
The architecture and overall environment of the hotel add to its charm. Guests frequently mention the stunning views of the mountains from balconies and windows, which truly elevate the experience. Particularly noted is the view of Czantoria and Ustroń, which guests find breathtaking.
The immediate surroundings of the hotel offer ample opportunities for walking and exploring with lots of walking paths and a forest surprise park nearby. These factors contribute to a highly recommended stay for those who appreciate nature and a scenic ambiance.
The hotel also receives commendations for its breakfast, which is described as rich and varied, ensuring a delightful start to the day. Overall, Hotel Jaskółka stands out as an excellent choice for its combination of advantageous location, beautiful natural views and peaceful setting.
Hotel Jaskółka consistently receives high praise for its breakfast offerings. Guests frequently highlight the varied and abundant selection, noting that there is a wide array of options to choose from. Descriptors such as delicious, tasty and fresh are commonly used, underlining the quality of the food. Many guests appreciate the richness and diversity of the breakfast, describing it as fantastic and aesthetically presented.
The buffet-style service is another point of commendation, ensuring that there is plentiful fare for all guests. The staff is often cited as very friendly, contributing positively to the overall breakfast experience. Despite a few mentions of food shortages during peak times and a lack of variety on some days, the consensus is overwhelmingly positive.
The breakfast at Hotel Jaskółka is seen as a hearty and satisfying start to the day, living up to its 3-star rating with both its variety and taste. Guests value the inclusivity of the breakfast within their stay, ensuring they can enjoy a good meal to kick off their day.
'Hotel Jaskółka' receives mixed feedback regarding its dinner offerings, though positive experiences are prominent. Many guests praise the deliciousness and large portions of the dinners ordered from the menu with a special mention of the reasonable prices for buffet-style dinners. The hotel's restaurant not only provides tasty dishes but also offers a great view, enhancing the dining experience. Additionally, the Wednesday barbecue party is highlighted as a unique and enjoyable alternative to the regular dinner service.
However, there are some concerns about the cost with mentions of lunches and dinners being on the expensive side. A few guests also pointed out issues such as reheated dinners not meeting expectations. Despite these occasional drawbacks, the general consensus is that the food quality at 'Hotel Jaskółka' is very good, contributing positively to the overall stay.
Hotel Jaskółka has garnered a mix of feedback regarding its rooms with a strong emphasis on cleanliness. Guests frequently mention that the rooms are clean, reflecting a commitment to maintaining a tidy environment. The studio rooms, in particular, were highlighted for their spaciousness and the comfort of their beds, along with an impressive mountain view from the balcony.
However, several reviews pointed out that the rooms are quite small with some suggesting that the size is not justified by the price. The hotel's rooms have been described as requiring thorough renovation with specific mentions of outdated façades and balconies, narrow bathrooms and a lack of sufficient power outlets and basic amenities like tea spoons and kettles.
Temperature control seems to be an issue, as some guests found it unbearably hot during heatwaves with no fans available or too cold when the wind is strong. Despite these drawbacks, the new mattresses have been positively noted, enhancing the comfort levels for some visitors. Overall, while cleanliness and stunning views stand out as positive aspects, the size, amenities and condition of the rooms have left room for improvement.
The beds at Hotel Jaskółka have garnered quite a bit of attention in guest reviews. The comments reveal a mix of opinions, although most highlight significant discomfort. Several reviews mention that the beds were very uncomfortable, often describing them as sagging, wrinkled or lumpy. Some guests even noted the presence of bed bugs. Issues with beds placed under sloping ceilings were frequently mentioned, contributing to an uncomfortable sleep experience.
However, a few comments pointed out the presence of new mattresses and solid beds, indicating some improvements in certain rooms. Despite these positive notes, the predominant sentiment suggests that the sleeping arrangements fall short of expectations, sometimes being described with terms like dreadful and referencing eras long past. The overall impression is that while there are isolated instances of decent bedding, significant updates and improvements are needed to ensure a comfortable night's sleep for all guests.
Hotel Jaskółka frequently receives high marks for cleanliness with numerous guest reviews highlighting clean and tidy rooms. Visitors appreciate that the rooms are well-maintained and that housekeeping staff effectively ensure cleanliness by taking out trash and replenishing toilet paper daily. The hotel itself is described as generally clean with particular praise for very clean rooms, even under the beds.
However, there are occasional reports of cleanliness issues, such as mold on the bathroom walls, dirty bathroom doors and persistent red stains on window sills. Some guests have also noted a lack of thoroughness in cleaning bathroom sinks, which detracts from the overall positive impression of cleanliness. Despite these isolated incidents, the majority of reviews reflect a satisfactory cleaning standard, ensuring a neat and tidy environment for guests.
Hotel Jaskółka is consistently praised for its exceptional staff. Guests frequently highlight the friendliness and helpfulness of the staff, from the front desk receptionists to the service personnel. Notably, the staff is described as polite, cultural and offering discreet yet attentive service. The reception is occupied 24 hours a day, ensuring that guests' needs are met around the clock. Particular commendation is given to Natalia in the SPA office, underscoring the hotel's dedication to excellent service in all areas. While there was a single mention of an unpleasant experience, the overwhelming consensus portrays the staff as very accommodating and striving to provide a pleasant stay for all guests.
Hotel Jaskółka offers parking options, including both free and paid spaces, available on-site and right at the hotel. However, the number of parking spots is quite limited and they tend to fill up quickly. The parking area is narrow, located on a slope and may incur an additional fee. Despite this, there is usually some form of parking available for guests.
Location Show Map
Location
The architecture and overall environment of the hotel add to its charm. Guests frequently mention the stunning views of the mountains from balconies and windows, which truly elevate the experience. Particularly noted is the view of Czantoria and Ustroń, which guests find breathtaking.
The immediate surroundings of the hotel offer ample opportunities for walking and exploring with lots of walking paths and a forest surprise park nearby. These factors contribute to a highly recommended stay for those who appreciate nature and a scenic ambiance.
The hotel also receives commendations for its breakfast, which is described as rich and varied, ensuring a delightful start to the day. Overall, Hotel Jaskółka stands out as an excellent choice for its combination of advantageous location, beautiful natural views and peaceful setting.
Breakfast
The buffet-style service is another point of commendation, ensuring that there is plentiful fare for all guests. The staff is often cited as very friendly, contributing positively to the overall breakfast experience. Despite a few mentions of food shortages during peak times and a lack of variety on some days, the consensus is overwhelmingly positive.
The breakfast at Hotel Jaskółka is seen as a hearty and satisfying start to the day, living up to its 3-star rating with both its variety and taste. Guests value the inclusivity of the breakfast within their stay, ensuring they can enjoy a good meal to kick off their day.
Dinner
However, there are some concerns about the cost with mentions of lunches and dinners being on the expensive side. A few guests also pointed out issues such as reheated dinners not meeting expectations. Despite these occasional drawbacks, the general consensus is that the food quality at 'Hotel Jaskółka' is very good, contributing positively to the overall stay.
Rooms
However, several reviews pointed out that the rooms are quite small with some suggesting that the size is not justified by the price. The hotel's rooms have been described as requiring thorough renovation with specific mentions of outdated façades and balconies, narrow bathrooms and a lack of sufficient power outlets and basic amenities like tea spoons and kettles.
Temperature control seems to be an issue, as some guests found it unbearably hot during heatwaves with no fans available or too cold when the wind is strong. Despite these drawbacks, the new mattresses have been positively noted, enhancing the comfort levels for some visitors. Overall, while cleanliness and stunning views stand out as positive aspects, the size, amenities and condition of the rooms have left room for improvement.
Beds
However, a few comments pointed out the presence of new mattresses and solid beds, indicating some improvements in certain rooms. Despite these positive notes, the predominant sentiment suggests that the sleeping arrangements fall short of expectations, sometimes being described with terms like dreadful and referencing eras long past. The overall impression is that while there are isolated instances of decent bedding, significant updates and improvements are needed to ensure a comfortable night's sleep for all guests.
Cleanliness
However, there are occasional reports of cleanliness issues, such as mold on the bathroom walls, dirty bathroom doors and persistent red stains on window sills. Some guests have also noted a lack of thoroughness in cleaning bathroom sinks, which detracts from the overall positive impression of cleanliness. Despite these isolated incidents, the majority of reviews reflect a satisfactory cleaning standard, ensuring a neat and tidy environment for guests.
Staff
Parking
No, Hotel Jaskółka doesn't have any pool.
Yes, a spa is available at Hotel Jaskółka.
Yes, Hotel Jaskółka welcomes dogs.
Yes, parking facilities are available at Hotel Jaskółka.
No, Hotel Jaskółka doesn't have a gym.
Location Show Map
More Options
