Hotel *** NAT Ustroń
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Summary of reviewsHotel *** NAT Ustroń receives largely positive reviews, especially for its prime location, excellent breakfast and outstanding spa and pool amenities. The hotel is strategically situated close to the city center, nearby attractions and the train station, making it an ideal choice for urban explorers and hikers alike. Guests appreciate the tranquil yet accessible environment, surrounded by greenery and peaceful walking paths.
The breakfast at Hotel *** NAT Ustroń is a standout feature, praised for its variety, freshness and the quality of ingredients, including local produce. The buffet offers both traditional and diverse options, ensuring satisfaction for all, including children. The friendly and helpful staff in the dining area enhance the overall positive dining experience.
Dinner receives mixed feedback; while the quality and variety of meals are generally commended, the early closing time of the restaurant and the high cost have been points of contention. Despite these issues, many guests find the dinners tasty and varied.
Room cleanliness and maintenance are well-regarded, ensuring a hygienic stay for visitors. However, the rooms are often described as small, outdated and lacking in modern amenities such as hairdryers and refrigerators. Noise from hallways and neighboring rooms can sometimes be an issue due to poor soundproofing.
The staff at Hotel *** NAT Ustroń are frequently praised for their friendliness, professionalism and attentive service, significantly contributing to a welcoming atmosphere. They are noted for going above and beyond to accommodate guest needs, from early check-ins to dietary preferences.
The spa and pool areas are highlighted as excellent with well-maintained facilities including large swimming pools, jacuzzis and saunas. The clean and organized wellness area, along with additional amenities like a gym, adds to the hotel's appeal. Guests particularly enjoy the modern and relaxing environment provided by these facilities.
Cleanliness across the hotel is typically high, although some guests have mentioned occasional declines in room upkeep during their stay. The overall atmosphere remains clean and pleasant.
Parking at the hotel is convenient and spacious, albeit with a daily fee. Some guests felt this charge should be communicated more clearly beforehand. Despite occasional challenges like snowy weather, the parking arrangement is generally satisfactory.
WiFi service, however, is a major drawback with numerous guests reporting poor connections and frequent outages, making it unsuitable for those needing reliable internet access.
Bed comfort is another area of concern with many guests describing the mattresses as hard, uncomfortable and in need of replacement. Creaky beds and issues with single beds in double rooms also detract from the overall sleep quality.
In summary, Hotel *** NAT Ustroń excels in location, breakfast quality and spa amenities, supported by a friendly and attentive staff. While it falls short in areas like room modernization, bed comfort and WiFi reliability, the hotel offers a generally pleasant experience for visitors prioritizing cleanliness, good dining and wellness facilities.
Categories
The breakfast at Hotel *** NAT Ustroń is a standout feature, praised for its variety, freshness and the quality of ingredients, including local produce. The buffet offers both traditional and diverse options, ensuring satisfaction for all, including children. The friendly and helpful staff in the dining area enhance the overall positive dining experience.
Dinner receives mixed feedback; while the quality and variety of meals are generally commended, the early closing time of the restaurant and the high cost have been points of contention. Despite these issues, many guests find the dinners tasty and varied.
Room cleanliness and maintenance are well-regarded, ensuring a hygienic stay for visitors. However, the rooms are often described as small, outdated and lacking in modern amenities such as hairdryers and refrigerators. Noise from hallways and neighboring rooms can sometimes be an issue due to poor soundproofing.
The staff at Hotel *** NAT Ustroń are frequently praised for their friendliness, professionalism and attentive service, significantly contributing to a welcoming atmosphere. They are noted for going above and beyond to accommodate guest needs, from early check-ins to dietary preferences.
The spa and pool areas are highlighted as excellent with well-maintained facilities including large swimming pools, jacuzzis and saunas. The clean and organized wellness area, along with additional amenities like a gym, adds to the hotel's appeal. Guests particularly enjoy the modern and relaxing environment provided by these facilities.
Cleanliness across the hotel is typically high, although some guests have mentioned occasional declines in room upkeep during their stay. The overall atmosphere remains clean and pleasant.
Parking at the hotel is convenient and spacious, albeit with a daily fee. Some guests felt this charge should be communicated more clearly beforehand. Despite occasional challenges like snowy weather, the parking arrangement is generally satisfactory.
WiFi service, however, is a major drawback with numerous guests reporting poor connections and frequent outages, making it unsuitable for those needing reliable internet access.
Bed comfort is another area of concern with many guests describing the mattresses as hard, uncomfortable and in need of replacement. Creaky beds and issues with single beds in double rooms also detract from the overall sleep quality.
In summary, Hotel *** NAT Ustroń excels in location, breakfast quality and spa amenities, supported by a friendly and attentive staff. While it falls short in areas like room modernization, bed comfort and WiFi reliability, the hotel offers a generally pleasant experience for visitors prioritizing cleanliness, good dining and wellness facilities.
Hotel with Spa
Offers a spa for relaxation. The hotel provides a comfortable environment with the added benefit of spa services, ensuring a pleasant stay.
Dog Friendly Hotel
Hotel NAT Ustroń offers a perfect mix of relaxation and adventure with family-friendly amenities, spa and sauna facilities, and convenient access to skiing and hiking trails. It has pet-friendly policies and a barbecue area.
Business Hotel
Located in Ustroń, Hotel *** NAT Ustroń offers essential amenities for business travelers. Its location and services make it a practical choice for business trips.
Hotel with Parking
This 3-star hotel provides parking. It's a good option for travelers looking for standard amenities and convenient parking.
Accessible Hotel
This hotel has an elevator and offers accessibility features for guests with disabilities. Room amenities can include doorbell and phone notification for accessibility.
3-Star Hotel
Located in a health resort town, this hotel offers comfortable rooms, a swimming pool, and free WiFi. It's well-regarded for its convenient location and access to local attractions.
Hotel with Indoor Pool
This hotel in Ustroń provides an indoor pool, a hot tub, and a sauna, offering guests options for swimming and thermal relaxation.
Hotel with Swimming Pool
Indoor Pool
Guest Reviews
Hotel *** NAT Ustroń boasts a prime location that receives high praise from its guests. Situated close to the city center, it offers unparalleled proximity to various attractions, making it an ideal choice for explorers and those who enjoy being in the heart of activity. The hotel is conveniently near the train station (Ustroń Zdrój), perfect for train travelers and just a short walk from the bustling main promenade, restaurants and shops.
The surroundings are described as beautiful and cozy, peppered with greenery, parks and inviting walking and biking paths. Guests find the neighborhood quiet and peaceful, yet still within easy reach of the town's vibrant areas. The hotel's positioning next to the exit from the red trail from Równica also makes it a favorable spot for hiking enthusiasts.
The property itself not only benefits from its fantastic location but also receives compliments for its additional amenities. Guests delight in the culinary offerings, including delicious breakfasts and good coffee. The on-site pool, jacuzzi and wellness area provide further appeal, allowing visitors to unwind in a relaxing setting.
In summary, Hotel *** NAT Ustroń impresses with its outstanding location, excellent accessibility to the city's core and serene, picturesque environment.
Hotel *** NAT Ustroń consistently receives high praise for its breakfast offerings from guests. The breakfast is notably delicious with a wide and varied selection of options that cater to diverse tastes. Guests frequently comment on the freshness and quality of the ingredients, including local produce, fruits, vegetables and a variety of cheeses, cold cuts and spreads. The range of hot dishes changes daily, ensuring there's always something new to try.
The coffee served at breakfast is highly regarded and adds to the overall enjoyable dining experience. Traditional breakfast items are available and are described as fully satisfying, while the buffet style allows everyone to find something to their liking. Both hearty and lighter options are plentiful, ensuring that even children are satisfied.
In addition to the diversity and quality of the meals, the staff in the kitchen and the breakfast area are praised for their friendliness and helpfulness. The positive dining experiences are complemented by other hotel amenities such as the pool, sauna and location, making the hotel an appealing choice for guests. Overall, the breakfast at Hotel *** NAT Ustroń stands out as a highlight for visitors, contributing significantly to their positive stay.
The dinner offerings at Hotel *** NAT Ustroń evoke mixed reactions from guests. On the positive side, many praise the quality and variety of the meals, noting that the breakfasts and dinners are very tasty, diverse and plentiful, often prepared from fresh regional products. Guests appreciate the buffet form, which provides a great selection of food and the option to purchase lunch from the menu with dinners generally being delicious.
However, several critiques are evident. The closing time of the restaurant at 7:00 PM poses an issue for some, particularly those using the pool facilities, leading them to seek dining options outside the hotel. Price is also a significant point of contention with many deeming the cost of 70 PLN for dinner as too high and not matching expectations for the price. Some guests label the dinner as poor or even a disaster, suggesting that the value does not align with the cost.
In summary, while the food quality and selection receive commendations, the high cost of dinner and early restaurant closing time are notable drawbacks for guests at Hotel *** NAT Ustroń.
Hotel *** NAT Ustroń offers a blend of amenities that present a mixed experience for its guests. Most notably, the rooms are clean and well-maintained, ensuring that visitors have a hygienic stay. However, the size of the rooms is a frequent concern with many describing them as small and cramped. Some guests have appreciated larger, comfortable rooms, while others highlighted the poor soundproofing, allowing noise from hallways and neighboring rooms to intrude on their peace.
The furniture and decor appear outdated with several guests noting the tired appearance and need for renovation. Specific issues such as damaged furniture, thin walls and small bathrooms are common complaints, along with the lack of amenities like hairdryers, refrigerators and tea/coffee facilities in the rooms.
Despite the issues, the hotel's location is praised for being perfect and the traditional breakfast receives positive remarks for being fully satisfying. The pool, although small, is a nice feature, though some guests reported issues with hot water supply and noisy pipes.
Overall, while the hotel maintains a standard of cleanliness and offers basic comforts, it falls short in terms of room size, modernity and minor details that could enhance the guest experience. The accommodation is suitable for short stays, particularly for those who prioritize cleanliness and a good breakfast over room luxury and modern amenities.
The guest reviews of the beds at Hotel *** NAT Ustroń provide a mixed picture. Some guests found the rooms and beds to be comfortable. However, a significant number of reviews highlight several issues with the bedding. Common complaints include hard, uncomfortable and worn-out mattresses that need replacing. Many guests reported creaky beds with some describing them as having a plastic sheet under the mattress, causing squeaks with every movement. The inconvenience of single beds in double rooms and beds that move apart easily or are taped together was also mentioned frequently.
Guests often noted that the beds were arranged inconveniently and were generally uncomfortable, leading to poor sleep quality. Some found the mattresses so worn out that the springs could be felt, while others pointed out the need for new pillows. The lack of bed comfort with descriptions like "terribly uncomfortable" and "spine hurts a lot after a longer stay," was a persistent theme. Despite the comfortable room amenities, the state of the beds leaves much to be desired, suggesting that an update to the bedding and furniture would greatly enhance guest satisfaction.
Hotel *** NAT Ustroń has generally received positive reviews regarding its cleanliness. Numerous guests have praised the hotel as very clean with order and tidiness visible throughout the property. Many have noted the clean rooms and the pleasant, neat environment. The pool and overall hotel areas have been highlighted as particularly clean and comfortable.
However, a few criticisms were mentioned. Some guests found the rooms in need of renovation and noted that room cleanliness occasionally declined during their stay. Issues such as dust on surfaces, dirt stains on the shower floor and dirty walls were mentioned. There were also complaints about a lack of regular housekeeping services, such as taking out trash and changing towels. Despite these concerns, the overall sentiment towards cleanliness remains positive with guests appreciating the clean and pleasant atmosphere of the hotel.
Hotel *** NAT Ustroń is frequently praised for its engaging and supportive staff. Numerous guests highlight the friendly and helpful nature of the personnel, noting their willingness to go above and beyond to meet visitors' needs, such as arranging early check-ins and managing dietary preferences. The professional demeanor of the reception staff is also commended with multiple reviewers appreciating their efficiency and politeness.
The service extends beyond the reception, encompassing the dining room and wellness areas, where the staff's courteous and attentive approach is regularly mentioned. The cleaning staff is noted for their prompt response to issues, ensuring a pleasant stay for guests. Additionally, the hotel caters well to pet owners, providing thoughtful touches like dog hair shampoo and reserving restaurant spaces for those with pets, enhancing the overall guest experience.
While a few reviews do mention less positive interactions, such as occasional unfriendly behaviors or specific incidents with the pool staff, these are outweighed by the multitude of positive remarks. It's clear that the staff at Hotel *** NAT Ustroń plays a significant role in creating a welcoming and enjoyable atmosphere for its guests.
Guests of Hotel *** NAT Ustroń have expressed significant dissatisfaction with the hotel's WiFi service. Numerous reviews highlight that the internet quality is very poor with frequent outages and unreliable speeds. Weak and mostly non-existent signals are common complaints and many guests noted that the WiFi often doesn't work at all. While there are indications that the WiFi works in certain parts of the hotel, the overall consensus is that guests should not expect a good connection. Despite one mention of an okay WiFi experience, the majority of feedback points to a lack of reliable internet service. Therefore, those requiring a strong and consistent WiFi connection may find this hotel less suitable for their needs.
Hotel *** NAT Ustroń boasts a highly recommended spa area, highlighted by guests for its pleasant and well-maintained environment. Visitors have consistently appreciated the hotel's great pool and sauna facilities, which include large swimming pools, two substantial jacuzzis and both dry and steam saunas. The spa zone is characterized by its cleanliness, tidiness and professional organization, making it a big plus for the hotel.
Guests have noted the variety and quality of the spa services as well as the overall wellness offerings, which include a nice gym area. The wellness area is described as very illuminated and maintains a good balance among visitors. The spa’s amenities, such as the Finnish sauna and other pools, enhance the experience, providing a relaxing and enjoyable environment.
Overall, the spa at Hotel *** NAT Ustroń receives high praise for its well-maintained facilities, enjoyable offerings and contribution to the hotel's appeal. Despite minor notes regarding the lack of rest areas, the spa zone is seen as a great value, especially given the low price point for such a facility.
The pool at Hotel NAT Ustroń receives a wealth of positive feedback from guests, emphasizing its variety and cleanliness. The pool area is consistently described as great, nice and clean, providing a welcoming and enjoyable environment for relaxation. Families highlight the large swimming pool and the kid-friendly amenities like the children's playroom and kiddies pool, making it a suitable choice for those with children. Guests appreciate the pool's ample size with some noting the presence of two quite big jacuzzis and the addition of a dry and wet sauna as a notable perk.
Many guests find the pool's temperature comfortable, though a few mention it being slightly cold. The availability of the pool throughout the day and the lack of crowds are considered significant advantages. However, some guests note minor issues such as heavily used towels and limescale presence. The hotel's pool is well-integrated with a spa area, offering a complete relaxation experience with professionally organized facilities that include various saunas and additional pools.
Overall, the pool and spa areas at Hotel NAT Ustroń are praised for their cleanliness, modernity and the wide range of amenities that contribute to a pleasant stay.
Visitors to Hotel *** NAT Ustroń have shared mixed opinions regarding the parking facilities at the hotel. Many reviews highlight that the parking is convenient and spacious, which adds to the ease of access for guests with vehicles. However, it is important to note that the parking is not complimentary; guests are required to pay an additional fee of 10 PLN per day. Some guests felt that this fee should have been mentioned beforehand in advertisements, while others suggested that parking should be free for hotel customers. Nevertheless, the cost of parking is considered relatively low and it is available on-site. A few reviews indicated issues with parking during snowy weather, as the area wasn’t always cleared. Despite these occasional challenges, the overall sentiment suggests that the parking arrangement is generally satisfactory, albeit with a small extra charge.
Hotel *** NAT Ustroń has garnered mixed reviews regarding its three-star rating, facilities and services. The hotel is generally described as a typical three-star establishment. However, several guests feel that the accommodations and room expectations are more reflective of a two-star standard. There are mentions that the bathroom facilities could benefit from an upgrade to better align with the three-star rating. Despite some controversies about the star rating, some reviews indicate that the hotel is decent for its designated category. However, it falls short in providing standard amenities expected at this level, such as bathrobes. The overall sentiment suggests that while the hotel does offer some acceptable features, it may not consistently meet the expectations associated with a classic three-star rating.
For business travelers considering Hotel *** NAT Ustroń, there are a few important aspects to keep in mind. On the positive side, guests frequently highlight the good and varied breakfast options, as well as the cleanliness of the rooms. However, the hotel's business facilities appear to be quite limited. Reviews consistently mention that business services are almost non-existent with no business center, conference room or printer available for guest use, despite some of these amenities being advertised on the website. Additionally, some rooms might require repairs. Potential visitors should be aware that while the hotel excels in certain areas, its offerings for business travelers may fall short.
Hotel *** NAT Ustroń, located in a well-liked and accessible area, offers a variety of amenities that cater to guests with disabilities. The hotel’s convenient location near the train station and shops enhances its accessibility. Modern equipment in bathrooms and facilities such as elevators ensure comfort and ease of movement for wheelchair users. Additionally, the hotel provides suitable adaptations for families, including children’s chairs and a dedicated recreation area. While the accessibility is generally well-organized, there are areas that may need refinement. Overall, Hotel *** NAT Ustroń is a viable option for guests looking for accessibility and convenience.
Hotel *** NAT Ustroń offers a charming indoor pool area that guests have found particularly inviting and well-maintained. The pool, though small, has been described as nice and fresh, making it a pleasant spot for relaxation. The intimate setting includes a jacuzzi and is further enhanced by the availability of saunas, adding to the overall spa-like ambiance. Visitors have appreciated the pool area being accessible to guests and its cleanliness is consistently noted. The pool area is especially favored in the winter, providing a warm retreat from the cold. The combination of these elements creates a great pool experience that many guests have enjoyed during their stay.
Hotel *** NAT Ustroń stands out as a pet-friendly destination that caters well to guests with dogs. Visitors have expressed satisfaction with the possibility of bringing their pets along, highlighting the hotel's accommodating attitude toward canine companions. The property is frequently recommended for those traveling with dogs, emphasizing a seamless experience without any issues related to their pets. With a good and varied breakfast adding to its appeal, Hotel *** NAT Ustroń is a reliable choice for travelers seeking a comfortable stay with their four-legged friends.
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Location
The surroundings are described as beautiful and cozy, peppered with greenery, parks and inviting walking and biking paths. Guests find the neighborhood quiet and peaceful, yet still within easy reach of the town's vibrant areas. The hotel's positioning next to the exit from the red trail from Równica also makes it a favorable spot for hiking enthusiasts.
The property itself not only benefits from its fantastic location but also receives compliments for its additional amenities. Guests delight in the culinary offerings, including delicious breakfasts and good coffee. The on-site pool, jacuzzi and wellness area provide further appeal, allowing visitors to unwind in a relaxing setting.
In summary, Hotel *** NAT Ustroń impresses with its outstanding location, excellent accessibility to the city's core and serene, picturesque environment.
Breakfast
The coffee served at breakfast is highly regarded and adds to the overall enjoyable dining experience. Traditional breakfast items are available and are described as fully satisfying, while the buffet style allows everyone to find something to their liking. Both hearty and lighter options are plentiful, ensuring that even children are satisfied.
In addition to the diversity and quality of the meals, the staff in the kitchen and the breakfast area are praised for their friendliness and helpfulness. The positive dining experiences are complemented by other hotel amenities such as the pool, sauna and location, making the hotel an appealing choice for guests. Overall, the breakfast at Hotel *** NAT Ustroń stands out as a highlight for visitors, contributing significantly to their positive stay.
Dinner
However, several critiques are evident. The closing time of the restaurant at 7:00 PM poses an issue for some, particularly those using the pool facilities, leading them to seek dining options outside the hotel. Price is also a significant point of contention with many deeming the cost of 70 PLN for dinner as too high and not matching expectations for the price. Some guests label the dinner as poor or even a disaster, suggesting that the value does not align with the cost.
In summary, while the food quality and selection receive commendations, the high cost of dinner and early restaurant closing time are notable drawbacks for guests at Hotel *** NAT Ustroń.
Rooms
The furniture and decor appear outdated with several guests noting the tired appearance and need for renovation. Specific issues such as damaged furniture, thin walls and small bathrooms are common complaints, along with the lack of amenities like hairdryers, refrigerators and tea/coffee facilities in the rooms.
Despite the issues, the hotel's location is praised for being perfect and the traditional breakfast receives positive remarks for being fully satisfying. The pool, although small, is a nice feature, though some guests reported issues with hot water supply and noisy pipes.
Overall, while the hotel maintains a standard of cleanliness and offers basic comforts, it falls short in terms of room size, modernity and minor details that could enhance the guest experience. The accommodation is suitable for short stays, particularly for those who prioritize cleanliness and a good breakfast over room luxury and modern amenities.
Beds
Guests often noted that the beds were arranged inconveniently and were generally uncomfortable, leading to poor sleep quality. Some found the mattresses so worn out that the springs could be felt, while others pointed out the need for new pillows. The lack of bed comfort with descriptions like "terribly uncomfortable" and "spine hurts a lot after a longer stay," was a persistent theme. Despite the comfortable room amenities, the state of the beds leaves much to be desired, suggesting that an update to the bedding and furniture would greatly enhance guest satisfaction.
Cleanliness
However, a few criticisms were mentioned. Some guests found the rooms in need of renovation and noted that room cleanliness occasionally declined during their stay. Issues such as dust on surfaces, dirt stains on the shower floor and dirty walls were mentioned. There were also complaints about a lack of regular housekeeping services, such as taking out trash and changing towels. Despite these concerns, the overall sentiment towards cleanliness remains positive with guests appreciating the clean and pleasant atmosphere of the hotel.
Staff
The service extends beyond the reception, encompassing the dining room and wellness areas, where the staff's courteous and attentive approach is regularly mentioned. The cleaning staff is noted for their prompt response to issues, ensuring a pleasant stay for guests. Additionally, the hotel caters well to pet owners, providing thoughtful touches like dog hair shampoo and reserving restaurant spaces for those with pets, enhancing the overall guest experience.
While a few reviews do mention less positive interactions, such as occasional unfriendly behaviors or specific incidents with the pool staff, these are outweighed by the multitude of positive remarks. It's clear that the staff at Hotel *** NAT Ustroń plays a significant role in creating a welcoming and enjoyable atmosphere for its guests.
Wi-Fi
Spa
Guests have noted the variety and quality of the spa services as well as the overall wellness offerings, which include a nice gym area. The wellness area is described as very illuminated and maintains a good balance among visitors. The spa’s amenities, such as the Finnish sauna and other pools, enhance the experience, providing a relaxing and enjoyable environment.
Overall, the spa at Hotel *** NAT Ustroń receives high praise for its well-maintained facilities, enjoyable offerings and contribution to the hotel's appeal. Despite minor notes regarding the lack of rest areas, the spa zone is seen as a great value, especially given the low price point for such a facility.
Pool
Many guests find the pool's temperature comfortable, though a few mention it being slightly cold. The availability of the pool throughout the day and the lack of crowds are considered significant advantages. However, some guests note minor issues such as heavily used towels and limescale presence. The hotel's pool is well-integrated with a spa area, offering a complete relaxation experience with professionally organized facilities that include various saunas and additional pools.
Overall, the pool and spa areas at Hotel NAT Ustroń are praised for their cleanliness, modernity and the wide range of amenities that contribute to a pleasant stay.
Parking
3 Star
Business
Accessible
Indoor Pool
Dog Friendly
Yes, Hotel *** NAT Ustroń has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Hotel *** NAT Ustroń.
Yes, Hotel *** NAT Ustroń welcomes dogs.
Yes, parking facilities are available at Hotel *** NAT Ustroń.
No, Hotel *** NAT Ustroń doesn't have a gym.
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