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Summary of reviewsHotel Palacio Atxega offers a well-rounded, positive experience across numerous aspects appreciated by its guests. It is strategically located near main roads and a train station, making it an excellent base for exploring the eastern Basque Country, notably San Sebastián. The hotel is nestled in a quiet area with easy access to local cafés and bars, despite its proximity to an industrial estate. This balance of convenience and tranquility is enhanced by a picturesque and beautifully maintained historical building.
The breakfast at the hotel is another highlight, providing good value with a varied and high-quality selection including fresh orange juice and gluten-free options. While the breakfast room is small and a few products are of industrial quality, these minor drawbacks do not overshadow the generally positive feedback.
Dining options around the hotel receive high praise, particularly a nearby restaurant offering an exquisite tasting menu. The on-site restaurant's limited availability to weekends is noted; however, the cafeteria provides some alternatives, ensuring guests are well-catered.
Rooms at Hotel Palacio Atxega are impressively spacious, clean and comfortable, featuring charming architectural details like exposed stone and wooden beams. Guests appreciate the modern amenities and the quiet, restful atmosphere. The cleanliness across the entire hotel adds to the delightful stay with many guests remarking on the impeccable maintenance of rooms and common areas.
The staff at Hotel Palacio Atxega are frequently praised for their friendliness and attentiveness, contributing significantly to the overall positive experience. They are genuinely helpful and welcoming, enhancing guests' stays with their exceptional service.
Comfortable beds are another notable feature with guests often highlighting the quality of the mattresses and pillows, ensuring a restful night’s sleep. The general accessibility of the hotel is commendable, although the presence of stairs may pose challenges for those with significant mobility issues.
For travelers with pets, Hotel Palacio Atxega stands out as an exceptionally dog-friendly hotel, offering amenities like a large lawn and a small park perfect for exercising dogs without any additional fees. The staff’s warm and accommodating nature extends to pets, making the hotel a top choice for pet owners.
In summary, Hotel Palacio Atxega provides a comfortable, clean and enjoyable stay with exceptional staff and excellent facilities, making it a highly recommended option for travelers exploring the Basque region. Show more
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Categories
Small Hotel
This restored mansion in Usurbil offers rustic design and a charming atmosphere. Its intimate setting and historical ambiance provide a cozy and unique experience.
Dog Friendly Hotel
Business Hotel
Cheap Hotel
Accessible Hotel
Room Types
Double Room with Extra BedProviding free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath and a bidet. This triple room is air-conditioned and features a flat-screen TV, soundproof walls, a minibar and a wardrobe.
Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bath and a bidet. The twin/double room features air conditioning, soundproof walls, a minibar, a wardrobe, as well as a flat-screen TV.
Guest Reviews
8.6
Very Good
Location
Hotel Palacio Atxega, despite being situated close to an industrial estate, has a wealth of positive attributes regarding its location. Guests frequently commend the hotel for its excellent geographical position, making it an ideal base for exploring the eastern Basque Country, particularly the nearby city of San Sebastián. The hotel is conveniently near the main roads and highways and visitors appreciate the easy parking facilities.
A standout feature is its proximity to a train station, which is just a short walk away. This affords guests the convenience of a quick, 10-minute ride into the center of San Sebastián without the need for a car. The efficient and affordable train connections also make it easy to visit other towns like Zumaia, Zarautz and even Bilbao.
Located in a quiet area, the hotel offers a peaceful retreat while still being well-connected. The picturesque town center is only a 7-minute walk away with local cafés and bars adding to the locale's charm. Despite its setting in an industrial park, guests find the surroundings surprisingly beautiful and quiet.
The hotel's structure is another highlighted feature with many guests noting its beautiful, historically styled building adorned with exposed stones in the rooms. The combination of its serene, scenic environment and strategic location close to major transport links provides guests with a balanced and convenient travel experience. Overall, Palacio Atxega’s location is perfect for those looking to explore the region while enjoying a comfortable and pleasant stay.
Breakfast
Hotel Palacio Atxega offers a delightful breakfast experience that has consistently won the approval of its guests. For a modest price, the breakfast provides good value with numerous positive mentions highlighting its quality and variety. Visitors appreciate the breakfast's simplicity yet noted it as varied and more than sufficient with many finding it to be especially tasty and enjoyable.
High-quality products feature prominently in the breakfast offerings with fresh orange juice earning particular praise. The all-you-can-eat buffet-style breakfast includes a good selection of options, from cheese and meats to sweet and savory dishes, catering to various tastes and dietary preferences, including gluten-free choices.
While some reviewers felt the breakfast could be more varied, the general consensus is that it is quite comprehensive and satisfying with a good balance of basic and substantial items. The friendly and accommodating staff further enhance the breakfast experience, ensuring that food is replenished promptly and that guests feel welcomed.
A few minor drawbacks noted include the breakfast room's small size and the industrial quality of some products. However, these points did little to overshadow the overall positive feedback.
In summary, guests of Hotel Palacio Atxega can expect a very good breakfast with a variety of fresh, high-quality options served by a friendly and attentive staff.
Dinner
The dining experience near Hotel Palacio Atxega receives high praise for its delicious and reasonably priced offerings. Particularly, a local restaurant nearby is noted for its excellent value, making it a favored stopover for many travelers on their way to Portugal. Guests describe the food as luxurious and exceptionally well-prepared with highlights including a fabulous meal and an exquisite tasting menu available for €33. The restaurant's quality is consistently mentioned with both the food and attentive staff earning positive comments.
However, there are some limitations regarding dining options on-site. The hotel’s restaurant is only open on weekends, so dinner options are limited during the week. Despite this, the cafeteria provides some food alternatives. The lack of consistently available dining options at the hotel itself is regrettable for some guests. Nonetheless, the restaurant's favorable reviews and the nearby local dining scene contribute to an overall satisfying culinary experience.
Rooms
Hotel Palacio Atxega's rooms impress with their spaciousness, cleanliness and comfort. Guests consistently mention the large, well-equipped rooms that feature comfortable beds and essential amenities such as fridges. Many reviews highlight the quiet and charming atmosphere within the rooms, which are often described as cozy and equipped with modern comforts. The cleanliness of the accommodations is frequently praised with guests appreciating the impeccable state of both the rooms and the bathrooms.
The rooms' size stands out as a significant aspect, offering ample space and high ceilings that contribute to a pleasant and airy feel. Beds receive particular commendation for their comfort, ensuring restful nights. The combination of comfort and cleanliness extends to the hotel's aesthetic, blending modern convenience with charming architectural features like exposed stone and wooden beams.
The building itself is described as magnificent, enhancing the overall experience of staying in a beautifully maintained and historic location. Moreover, some rooms offer stunning views, further adding to the hotel's appeal. Overall, guests find excellent value for money at Hotel Palacio Atxega, appreciating the spacious, comfortable and aesthetically pleasing accommodations that make for a very rewarding stay.
Beds
Hotel Palacio Atxega consistently receives high praise for its beds, which are described as not only comfortable but often super comfortable. Guests frequently highlight the quality of both the mattresses and pillows, noting the memory foam options available. The bedding is also cited as top-quality, adding to the overall positive sleep experience. Many reviews mention the spaciousness and cleanliness of the rooms, including large bathrooms that enhance guest comfort. The combination of good mattresses and pillows ensures a restful night's sleep with beds often described as huge and supportive, particularly beneficial for those with back problems. Despite occasional mentions of preferences for firmer mattresses, the general consensus is that the hotel offers excellent comfort and good value for money.
Cleanliness
Nestled in a tranquil area, Hotel Palacio Atxega stands out for its exemplary cleanliness and well-kept interiors. Guests consistently praise the establishment for being spotlessly clean with many highlighting the impeccable maintenance of both rooms and common areas. The rooms, described as clean and spacious, offer a unique charm with old beams, blending comfort and historical aesthetics.
Visitors frequently commend the overall cleanliness and functionality of the hotel, noting that everything is perfectly maintained. The hotel's quiet and relaxing atmosphere is an added bonus, making it an ideal retreat for those seeking peace and tranquility. The friendly and helpful staff further enhance the experience, ensuring that cleanliness and hospitality go hand in hand.
Additionally, the hotel boasts easy parking and competitive pricing, greatly appreciated by guests. The attention to detail in maintaining a high level of cleanliness extends to all facets of the hotel, including the comfort of the beds and the well-maintained mattresses. Overall, Hotel Palacio Atxega offers a clean, comfortable and serene stay, leaving guests eager to return.
Staff
Hotel Palacio Atxega stands out for its exceptional staff, who consistently receive high praise for their friendliness, helpfulness and attentiveness. Many guests highlight the wonderful, super friendly and accommodating nature of the staff, who are always eager to assist and make visitors feel well taken care of. The service provided by the hotel's personnel is consistently described as excellent with a notable emphasis on the kindness and polite demeanor of the employees.
Guests appreciate the attentive and welcoming reception, where staff are quick to offer assistance and provide useful information about the area, making it an ideal stopover for visits to San Sebastián. Reviewers frequently mention the thorough attentiveness and proper treatment from the staff, creating a pleasant and relaxing atmosphere throughout their stay. The staff’s hospitality appears inherent, contributing to a genuine and warm experience for all visitors.
In summary, the staff at Hotel Palacio Atxega excel in delivering outstanding service with a friendly and accommodating attitude, enhancing the overall guest experience and making it a highly recommended option for travelers seeking exceptional hospitality.
Accessible
Hotel Palacio Atxega offers an inviting experience for many of its guests, especially notable for its ease of parking and general accessibility. Visitors have found it straightforward to park their vehicles with convenient street parking consistently praised. The hotel features a ramp and elevator to the reception floor, ensuring smoother access for guests. Once inside, facilities are noted to be good, including easy access to the shower, a significant consideration for those with mobility needs. Additionally, the hotel's location near main roads and only three hundred meters from the train station adds to its convenience. However, there are some limitations, particularly the presence of stairs which may pose a challenge for individuals with mobility issues. Reaching rooms often requires stair navigation, which has been highlighted as a drawback for those with reduced mobility. Overall, while the hotel makes commendable efforts to accommodate a wide range of guests, some aspects may still present hurdles for those with significant mobility limitations.
Dog Friendly
Hotel Palacio Atxega stands out as a top-notch option for travelers with pets. The hotel offers a variety of dog-friendly amenities, starting with a large lawn and a small park right in front, perfect for walking and exercising dogs. Pets are warmly welcomed without any restrictions on breed or weight and no additional fees are incurred for bringing them along. The well-maintained grounds and easy-to-clean flooring add to the convenience for dog owners.
Guests consistently highlight the friendly staff and their exceptional attention to both human and canine visitors. The hotel's pet-friendly atmosphere is evident with many guests noting how the staff goes above and beyond to make pets feel special. The village surrounding the hotel also provides a pleasant setting for dog walking.
Aside from its pet-friendly features, Hotel Palacio Atxega is praised for its cleanliness, good breakfast and ample parking. Whether stopping over with or without a dog, visitors find the hotel to be a great choice. Overall, the positive experience with the hotel’s pet policies and facilities makes it highly recommended for those traveling with their furry companions.
No, Hotel Palacio Atxega doesn't have any pool.
No, a spa isn't available at Hotel Palacio Atxega.
Yes, Hotel Palacio Atxega welcomes dogs.
No, parking facilities aren't available at Hotel Palacio Atxega.