La Quinta by Wyndham Detroit Utica

Utica 42.62841400, -83.01082300 , 45311 Park Avenue (Show on Map)
7.3
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsLa Quinta by Wyndham Detroit Utica is recognized for its prime location, offering convenient and accessible accommodations in a safe and quiet area surrounded by a variety of restaurants and stores. Guests appreciate its close proximity to numerous attractions and essential amenities, positioning it as an excellent choice for both short visits and extended stays. Despite some initial difficulties finding the hotel due to highway interchanges, its central location and accessibility more than make up for it.

The breakfast offerings at the hotel yield mixed reviews; however, guests highlight the availability of hot breakfast items such as eggs, bacon and waffles. The breakfast area is often described as well-stocked and maintained by friendly staff, contributing to an enjoyable experience for many.

Rooms at the hotel are largely praised for their cleanliness, spaciousness and modern aesthetics. Comfortable mattresses and pillows ensure a restful stay for most visitors, complemented by a quiet environment. Despite these strengths, some guests experienced issues with consistent cleanliness, including dust, cobwebs and occasional musty odors, pointing to areas where improvements could be made.

Cleanliness throughout the hotel presents a mixed picture. Many guests find the property overall clean with attentive and friendly staff enhancing the experience. However, inconsistencies in housekeeping and reports of specific cleanliness issues, such as crumbs, pet hair and unpleasant odors, indicate that there are areas needing more attention.

The hotel's staff receives frequent praise for their professionalism, friendliness and attentiveness. Check-in and check-out processes are often highlighted positively with specific staff members like George noted for their excellent service. The prompt and efficient handling of guest issues further underscores the high regard for the staff.

Pool facilities at the hotel have mixed reviews. When operational, the pool is appreciated for its cleanliness and warmth. However, frequent closures for renovations and servicing disappoint many guests, impacting their overall experience.

The bed quality is also mixed, though many guests report having a comfortable night's sleep on beds they describe as soft and inviting. However, there are occasional issues with bedding quality, such as torn or stained items and some guests find the beds lumpy or too small.

In summary, La Quinta by Wyndham Detroit Utica offers a generally positive stay highlighted by its convenient location, comfortable rooms and excellent staff. With some improvements in breakfast variety, room cleanliness and pool availability, the hotel could further enhance its guest experience.
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Categories
Family Friendly Hotel
This is a family-friendly hotel, equipped with cribs for younger guests. It welcomes pets, allowing families to bring their furry friends along.

Dog Friendly Hotel
La Quinta by Wyndham Detroit Utica welcomes pets and provides comfortable accommodations. It offers amenities suitable for both short and extended stays.

Hotel with Swimming Pool
The hotel features a heated indoor swimming pool for guests to use.

  Heated Pool    Indoor Pool  


Accessible Hotel
This hotel features wheelchair-accessible entrances at the main entry and accessible seating. Accessible facilities include the business center, gym, pool, registration desk, and restaurant, all with wheelchair-accessible paths of travel and parking, including van parking. Accessible rooms are available for mobility needs.,,

Hotel with Gym
Includes a fitness center equipped with basic machines for a simple workout. The facility provides a convenient option for guests looking to stay active.

3-Star Hotel
This hotel offers comfortable accommodations and free Wi-Fi. It includes a complimentary breakfast. The hotel also has an indoor pool.

Business Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Deluxe Double Room with Two Double Beds Featuring a flat-screen TV, this room also offers a microwave and fridge.

King Room - Non-Smoking Featuring a flat-screen TV, this room also offers a microwave and fridge.

King Room with Sofa Bed This double room has a microwave, refrigerator, and a flat-screen cable TV. There is a sofa in the seating area.

Double Room - Mobility Access/Non-Smoking Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a private entrance, a coffee machine, a seating area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
7.3
Good
Location
La Quinta by Wyndham Detroit Utica boasts a prime location praised by guests for its convenience and accessibility. Nestled in a safe and quiet area, the hotel is surrounded by a variety of restaurants and stores, making it an excellent choice for both short visits and extended stays. Guests appreciate its proximity to numerous attractions and essential amenities, describing it as close to everything and centrally located. While some found it slightly challenging to find due to highway interchanges, the hotel's positioning near key destinations and shopping options more than compensates. Overall, the location is highlighted as ideal, convenient and perfect for meeting the needs of travelers.

Breakfast
La Quinta by Wyndham Detroit Utica has received varied feedback from guests regarding their breakfast offerings. On the positive side, several guests appreciated the hot breakfast, noting eggs, bacon and waffles as highlights. Some found the breakfast options adequate and satisfying with a classic American breakfast spread including waffles, sausages and even mini breakfast choices. Guests also mentioned that the breakfast area was well-stocked and clean with friendly and pleasant staff enhancing the experience.

However, there were notable criticisms as well. Some guests felt the breakfast was too minimal or lacked variety with particular items such as turkey sausage frequently mentioned for not being adequately cooked. Issues regarding the temperature of the food were also mentioned with some guests noting that breakfast could have been warmer. There were also instances where breakfast was described as terrible with complaints about non-cooked potatoes, old-looking boiled eggs and watered-down juice. A few remarks indicated dissatisfaction with the breakfast being downgraded to a simple brown bag containing a muffin and granola bar.

Overall, while some guests found the breakfast to be a decent start to their day, others felt it fell short of expectations, indicating room for improvement in both variety and quality.

Rooms
La Quinta by Wyndham Detroit Utica has garnered a mix of opinions from its guests regarding their room experiences. Positive feedback highlights the rooms as clean, spacious and quiet, providing a cozy environment for guests. Many have praised the comfortable mattresses and pillows, adding to the pleasant stay. The modern aesthetic of the rooms also adds to their appeal, matching the pictures advertised online.

Despite these positives, a few drawbacks were noted. Some guests experienced issues with room cleanliness, including dust, cobwebs and occasional musty odors. There were also mentions of mold in the bathrooms and dirty carpets. Additionally, the air conditioning units were reported to be somewhat loud and the thermostat calibration left some rooms feeling either too cold or too warm.

Overall, guests appreciated the comfort and spaciousness of the rooms with many finding them fitting the description provided and enjoying a good night's sleep. The hotel staff also received positive remarks for their helpfulness and friendly service. However, attention to thorough cleaning could improve the overall guest experience.

Beds
The bed quality at La Quinta by Wyndham Detroit Utica receives mixed feedback from guests. Many reviews highlight the comfort of the beds, describing them as comfortable or even super comfortable with guests mentioning they had a great night's sleep. The positive reviews often pair the comfort of the beds with the friendliness and helpfulness of the staff, creating an overall pleasant experience. However, some guests point out issues such as torn bedspreads, stained pillowcases and rough conditions of the bedding. Complaints also include holes in the comforters and sheets and some guests found the beds to be lumpy or too small and uncomfortable. Despite these criticisms, a portion of the feedback emphasizes good bedding quality, cleanliness and ease of check-in and out at a reasonable price.

Cleanliness
La Quinta by Wyndham Detroit Utica offers a mixed experience when it comes to cleanliness. Many guests have praised the hotel, describing it as very clean with attentive and friendly staff contributing to a pleasant stay. The property itself is noted for being clean and nicely located, which is appreciated by visitors looking for value for money.

However, there are several areas that require attention. Some guests reported that rooms and common areas were not consistently up to standard with issues such as crumbs, pet hair and sticky surfaces. Housekeeping services appeared to be inconsistent with some rooms not being cleaned during multi-night stays and guests needing to request towels from the front desk.

There were concerns about various unpleasant odors throughout the hotel, including a musty smell and a very weird scent near the pool hallway. Specific complaints included mold in the air conditioning units and window frames, as well as stained linens and bedding that may need replacement.

While some guests found the overall environment clean and serviceable, the varying experiences indicate that the hotel has room for improvement in maintaining consistent cleanliness and housekeeping standards.

Staff
La Quinta by Wyndham Detroit Utica is frequently praised for its excellent staff. Guests highlight the friendliness and helpfulness of the team, mentioning that they were superb, attentive and professional. Check-in and check-out experiences are often noted as positive with receptionists being particularly amazing. The day-time management is also commended for their kindness and helpfulness.

The front desk staff receives special mention for their customer-focused service, especially individuals like George who are well-spoken and attentive to guests' needs. Even when issues arose, such as a leaking tub, the staff acted promptly and efficiently to resolve them.

Additionally, guests appreciated the staff's contribution to a clean and comfortable environment, complementing the friendly atmosphere. While there are a few mentions of areas for improvement, the general consensus is that the staff greatly enhances the overall experience at the hotel.

Pool
La Quinta by Wyndham Detroit Utica received mixed reviews regarding its pool facilities. Positively, when accessible, guests appreciated the clean and warm condition of the pool and found it nice to use. However, many reviewers noted that the pool faced frequent closures due to renovations, servicing or unspecified issues. Some mentioned the pool being out of order or under construction for extended periods, which disappointed guests who had planned to use it during their stay. Complaints also included the pool being cold or cloudy when it was open. Despite these issues, the pool area received compliments on cleanliness and warmth when operational.


Yes, La Quinta by Wyndham Detroit Utica has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at La Quinta by Wyndham Detroit Utica.

Yes, La Quinta by Wyndham Detroit Utica welcomes dogs.

No, parking facilities aren't available at La Quinta by Wyndham Detroit Utica.

Yes, La Quinta by Wyndham Detroit Utica has a gym.

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