Daiwa Roynet Utsunomiya

Utsunomiya 36.55879000, 139.90113600 , Higashi Shukugo 1-4-14 (Show on Map)
8.4
Very Good


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Summary of reviewsDaiwa Roynet Utsunomiya enjoys an excellent reputation among travelers, largely attributed to its prime location and comprehensive amenities. Situated close to JR Utsunomiya Station, it offers convenient access to the city center, Nikko via the JR Nikko Line and a variety of nearby restaurants, shopping malls and convenience stores. Despite its central location, the hotel provides a quiet and peaceful environment, enhanced by planned nearby construction projects that promise even better convenience in the future.

The breakfast experience is generally well-received with guests appreciating the early start time and the delicious, well-balanced meals available. The transition from a buffet to a set meal has been met with mixed reactions, but the availability of unlimited rice and miso soup refills and the scenic view of the street from the breakfast venue are often praised. The variety and nutritional value of the breakfast offerings make it a memorable aspect of many guests' stays.

Guests frequently commend the spaciousness and cleanliness of the rooms. The rooms are well-equipped with practical amenities such as desks and massage chairs, ensuring comfort for both leisure and business travelers. The cleanliness extends throughout the hotel, from rooms to common areas, contributing to a calming and modern atmosphere.

The staff at Daiwa Roynet Utsunomiya are often highlighted for their politeness and helpfulness. Front desk personnel are noted for their attentive service and clear communication, enhancing the welcoming atmosphere of the hotel. While there are isolated incidents of mix-ups and lapses in behavior, these do not overshadow the consistently positive feedback about the staff.

The beds receive high marks for their comfort with many guests appreciating their softness and adequate size. The general comfort of the beds, combined with the overall spaciousness and cleanliness of the rooms, ensures a restful stay.

While the hotel provides Wi-Fi, there are mixed reviews regarding its reliability and speed. Some guests find the connection decent, while others note intermittent connectivity and suggest the need for a more robust infrastructure.

For business travelers, the hotel's location near conference venues and its practical room amenities make it a suitable choice. Enhanced security measures add to the sense of safety and the facilities meet the standards expected of a three-star hotel, despite minor areas for improvement.

The hotel also caters well to guests with disabilities, offering barrier-free room designs and easy access features. The attentive service and additional amenities enhance the overall positive experience for all guests.

In summary, Daiwa Roynet Utsunomiya stands out for its excellent location, spacious and clean rooms, delicious breakfast and courteous staff, making it a highly recommended choice for both leisure and business travelers.
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Business Hotel
This hotel offers well-considered facilities and full travel amenities to ensure a comfortable stay for business travelers. It provides a sophisticated interior and a modern atmosphere.

Accessible Hotel
Daiwa Roynet Hotel Utsunomiya is recognized for its accessibility features, including facilities for disabled guests and wheelchair accessibility. The hotel offers wheelchair-accessible parking and a wheelchair-accessible registration desk.

3-Star Hotel
The hotel offers well-appointed rooms and is known for its cleanliness and efficient service. It is located in Utsunomiya and provides a comfortable stay for both business and leisure travelers.

Family Friendly Hotel

Hotel near Nightlife Spots

Room Types
Standard Room A - Non-Smoking Rooms are fitted with a flat-screen TV, a fridge and an electric kettle. Each also comes with a cell phone charger, an air purifier/humidifier and an en suite bathroom with free toiletries. Free wired internet and a LAN cable are also located in rooms.

Twin Room - Non-Smoking Rooms are fitted with a flat-screen TV, a fridge and an electric kettle. Each also comes with a cell phone charger, an air purifier/humidifier and an en suite bathroom with free toiletries. Free wired internet and a LAN cable are also located in rooms.

Deluxe Twin Room - Non-Smoking Larger rooms are fitted with a flat-screen TV, a fridge and an electric kettle. Each also comes with a cell phone charger, an air purifier/humidifier and an en suite bathroom with free toiletries. Free wired internet and a LAN cable are also located in rooms.

Twin Room - Smoking Rooms are fitted with a flat-screen TV, a fridge and an electric kettle. Each also comes with a cell phone charger, an air purifier/humidifier and an en suite bathroom with free toiletries. Free wired internet and a LAN cable are also located in rooms.

Standard Room A - Smoking Rooms are fitted with a flat-screen TV, a fridge and an electric kettle. Each also comes with a cell phone charger, an air purifier/humidifier and an en suite bathroom with free toiletries. Free wired internet and a LAN cable are also located in rooms.

Deluxe Twin Room - Smoking Larger rooms are fitted with a flat-screen TV, a fridge and an electric kettle. Each also comes with a cell phone charger, an air purifier/humidifier and an en suite bathroom with free toiletries. Free wired internet and a LAN cable are also located in rooms.

Guest Reviews
8.4
Very Good
Location
The Daiwa Roynet Utsunomiya boasts an unbeatable location for travelers, positioned very close to JR Utsunomiya Station. Situated conveniently near the station, the hotel offers easy access to the city center and is ideally placed for guests looking to explore Utsunomiya or venture to Nikko via the JR Nikko Line. This modern establishment is surrounded by a variety of restaurants, shopping malls and convenience stores, adding to its appeal. The low traffic on surrounding roads ensures a quieter stay, further contributing to its reputation for a peaceful environment despite being in such a central location. Cleanliness and customer service are also frequently mentioned positives, along with spacious rooms and bathrooms. The promise of even better convenience with the future completion of nearby construction projects suggests an even more enhanced experience ahead. Overall, the hotel's proximity to essential amenities and transport links makes it a prime choice for visitors.

Breakfast
Nestled conveniently close to the JR Utsunomiya West Exit, Daiwa Roynet Utsunomiya offers a breakfast experience that garners varied reactions from its guests. Mostly lauded for its delicious offerings, the breakfast at this hotel is described as luxurious and fulfilling with fresh ingredients and a variety of options. Guests appreciate the early breakfast time, allowing for a flexible start to their day.

The transition from a buffet to a set meal hasn't dampened the enthusiasm of many diners, who still find the choices—typically two Japanese sets and one Western set—ample and satisfying. The substantial and well-balanced meals, often highlighted for their taste and nutritional value, are a hit among many.

However, not all guests are fully satisfied. Some miss the buffet format and believe the set meal could improve in terms of variety and value for money. Yet, for many, the breakfast remains a memorable aspect of their stay with the added bonus of unlimited refills of rice and miso soup.

The breakfast venue itself, offering a pleasant view of the street, along with the attentive service from the staff, rounds out a generally positive dining experience. Despite a few reservations about the cost and a desire for more options, the breakfast at Daiwa Roynet Utsunomiya is overall well-received, blending convenience with culinary delight.

Rooms
The rooms at Daiwa Roynet Utsunomiya have garnered positive feedback for their spaciousness and cleanliness, making them a comfortable choice for travelers. Guests frequently noted the ample size of the rooms, which often include a small table, couch, ottoman, desk and chair, allowing for a relaxing stay. The bathrooms are also spacious and well-designed, contributing to overall comfort. The beds are consistently described as large and comfortable, ensuring a good night's sleep.

Many rooms feature thoughtful additions such as massage chairs, adding to the luxurious feel. The air conditioning and room temperature controls are effective, maintaining a comfortable environment. For those traveling on business, rooms are equipped with practical amenities like desks and chairs.

Cleanliness is a recurring positive theme with the rooms and facilities generally kept in a pristine condition. The hotel layout, including hallways and elevators, follows this high standard. Some guests appreciated the modern touches and interior design, which contribute to a sense of calm and beauty.

Value for money is also noted with the hotel providing a clean and beautiful environment at a reasonable cost. While there are a few mentions of minor issues such as occasional bathroom smells or inadequate cleaning on rare occasions, these do not overshadow the overwhelmingly positive experiences of spacious, comfortable and clean rooms.

Beds
The beds at Daiwa Roynet Utsunomiya receive commendations for their softness and fluffiness, creating a cozy sleeping experience. Many guests find the beds to be of sufficient size with some rooms featuring twin or semi-double beds. The spaciousness of the beds often contributes to a comfortable night's sleep. The mattresses are generally perceived as comfortable with the firmness described as just right by several reviewers.

A few guests did note that the beds could be on the harder side, but this seems to be an exception rather than the norm. In addition to the comfortable beds, there are thoughtful conveniences such as outlets and light switches within easy reach. The rooms themselves often match the comfort of the beds, being spacious, clean and beautifully maintained, which adds to the overall positive experience. Overall, the beds at Daiwa Roynet Utsunomiya are highly rated for their comfort and size, making for a restful stay.

Cleanliness
Daiwa Roynet Utsunomiya has garnered acclaim for its impressive cleanliness and comfortable environment. Guests repeatedly mention the spotlessly clean rooms and bathrooms. The hotel is praised for its beautiful, modern design, which contributes to a calming and relaxing atmosphere. Numerous reviews highlight the well-maintained facilities, describing them as new and sparkling clean.

The surroundings are also clean, adding to the positive overall experience. Guests appreciate the convenient location, which boasts easy access to nearby convenience stores and restaurants. The clean environment extends to the hallways and common areas, further enhancing the stay.

While some reviews note occasional lapses in cleaning, such as an odor in the toilet and inconsistent room cleaning, these issues are the exception rather than the rule. Most guests find the hotel to be very clean and comfortable with excellent security and well-equipped facilities.

Overall, Daiwa Roynet Utsunomiya offers a consistently clean and beautiful stay, making it a great choice for both business and leisure travelers.

Staff
Daiwa Roynet Utsunomiya receives consistent praise for its staff, particularly noted for their kindness, politeness and helpfulness. The front desk staff frequently stand out for their attentive service, providing clear communication and prompt responses. Guests often highlight the impressive hospitality, mentioning how staff go out of their way to accommodate individual needs, such as preparing extra towels proactively. The customer service overall is lauded as being very good with particular appreciation for their suitable greetings and directions.

However, there are occasional lapses, such as mix-ups in booking details or occasional lapses in politeness at check-out. Additionally, there were instances where the cleaning crew's behavior was less than professional. Despite these minor issues, the staff's overall demeanor receives positive remarks, creating a welcoming atmosphere for guests at this conveniently located hotel near the station and convenience stores.

Wi-Fi
The Wi-Fi experience at Daiwa Roynet Utsunomiya presents a mixed picture with guests noting both strengths and areas for improvement. Positively, the Wi-Fi is available in the lobby and at check-in, offering a convenient connection point for guests upon arrival. Some reviews mention the Wi-Fi as comfortable and the speed as decent under certain conditions. However, several reviews highlight that the Wi-Fi can be unreliable with intermittent connectivity and disconnection issues. It's also noted that the connection isn't stable throughout all rooms and can become sluggish when used heavily. There is a need for a more robust and stronger Wi-Fi infrastructure to meet guests' expectations more consistently. Overall, while the hotel does provide Wi-Fi, enhancements could significantly improve the guest experience.

3 Star
Daiwa Roynet Utsunomiya offers good hotel facilities that are quite impressive for a business hotel. It provides excellent value at a bargain price, making it a noteworthy option for budget-conscious travelers. Despite being clean and courteous in line with three-star hotel standards, some aspects like only providing two pillows and an underwhelming check-in experience were noted. Breakfast has transitioned from a buffet to a set meal, which may affect some guests’ dining expectations. While one can expect standard size and quality, the view from the rooms is merely of a parking tower, which may be less appealing to some. Nonetheless, for a three-star hotel, the overall experience is mostly positive with just a few areas needing improvement.

Business
Daiwa Roynet Utsunomiya features a prime location for business travelers, being situated very close to various conference venues and the primary business trip locations within a one-minute walk. The hotel caters well to the needs of business travelers, providing easy access and maintaining a purely business-centric environment. A significant emphasis on security enhances the sense of safety for guests.

Rooms are designed to support work, featuring a chair and desk setup that facilitates comfortable in-room working conditions. However, it was noted that the mattress quality might not match that of other business hotels and the initial cleanliness of the bath curtain left some room for improvement. Overall, Daiwa Roynet Utsunomiya offers a reasonable option for business travelers looking for convenience and functional amenities.

Accessible
Daiwa Roynet Utsunomiya offers commendable accessibility features for guests with disabilities. Its proximity to the station and the city center makes it a convenient choice for travelers. The hotel stands out with its barrier-free room design, providing separate bath and toilet facilities and card key entry to enhance ease of access. Despite some availability issues with barrier-free rooms, the hotel compensates with its cleanliness and smooth check-out process. The attentive front desk service and additional amenities like a drip-style coffee service and a 24/7 text assistant contribute positively to the overall guest experience.


No, Daiwa Roynet Utsunomiya doesn't have any pool.

No, a spa isn't available at Daiwa Roynet Utsunomiya.

No, Daiwa Roynet Utsunomiya doesn't allow dogs.

No, parking facilities aren't available at Daiwa Roynet Utsunomiya.

No, Daiwa Roynet Utsunomiya doesn't have a gym.

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