A luxury hotel, which nevertheless remains… a chalet, predominantly wooden on the outside and the inside, in the center of one of the most amazing skiing areas in Europe.
Hôtel National Resort & Spa is a dream come true for any traveler seeking a charming mountain village escape. The hotel boasts a stunning location at the heart of the picturesque village of Champery with easy access to all the town's attractions and facilities. Guests can enjoy magnificent views of the surrounding mountains from their balconies and the breakfast room offers an ideal spot to admire the famous Dents du Midi mountain range. The hotel's infrastructures and position are exceptional, according to many guests, who recommend booking a balcony room with mountain views. The staff are friendly and helpful and the hotel offers free parking spots nearby.
The breakfast at Hôtel National Resort & Spa is simply amazing with guests enjoying the variety and freshness of the breakfast buffet which includes local products. The hotel offers beautiful and comfortable rooms that are tastefully decorated with modern amenities. Guests were impressed by the cleanliness and the spaciousness of the rooms and loved the lovely chalet-style decor. Some of the rooms come with stunning mountain views and balconies, while others are located under the eaves, adding to their charm.
The staff at Hôtel National Resort & Spa has received rave reviews from guests with many describing them as friendly, helpful and professional. The spa is also a must-visit, offering a perfect moment of indulgence and relaxation amidst breathtaking panoramas of the Walliserberge. The pool area is a true gem that guests highly recommend with the infinity pool offering a picturesque view of the surrounding mountains.
Families with kids will love their stay at Hôtel National Resort & Spa, as it offers a great opportunity for bonding time. The hotel is quite small and family-friendly, providing the perfect atmosphere for quality moments with loved ones. If you're looking for a ski vacation, Hôtel National Resort & Spa is an excellent option as it offers easy access to the ski slopes. The beds at Hôtel National Resort & Spa have received high praise from guests with many describing them as the most comfortable they have ever slept in. Overall, guests agree that Hôtel National Resort & Spa is a beautiful and clean hotel with a great spa, friendly staff and comfortable rooms, making it a perfect choice for a memorable mountain getaway.
Riffelalp Resort 2222m is a remarkable destination nestled at a stunning altitude, offering an exceptional retreat in the heart of the Alps with breathtaking views of the majestic Matterhorn. The location affords peace, privacy, and direct access to ski slopes and hiking trails, making it a perfect choice for adventure and relaxation seekers. Guests consistently praise the resort's cleanliness, upscale facilities, amazing service, and excellent food.
The breakfast experience is well-regarded for its excellent service, quality food, and the stunning Matterhorn views from the dining area, despite some guests wishing for more variety to match the 5-star expectations.
The rooms beautifully blend modern comfort with traditional chalet-style charm, providing spacious accommodations with terraces or shared balconies that offer iconic Matterhorn views. High standards of cleanliness and attention to detail are frequently noted, alongside the warm, welcoming atmosphere recreated by decor reminiscent of old wooden houses.
Exceptional service characterizes the staff at Riffelalp Resort. Guests commend their friendliness, attentiveness, and willingness to go above and beyond. The team, from receptionists to spa staff, consistently displays kindness and professionalism, ensuring a comfortable and memorable stay. The porter service from Zermatt train station and the concierge assistance contribute to a welcoming atmosphere that leaves a lasting impression.
The outdoor heated pool is a major highlight, offering a serene and magical experience with panoramic views of the Matterhorn. While a few guests noted the pool area didn't fully match promotional images, the overall feedback emphasizes its serene ambiance.
In summary, Riffelalp Resort 2222m excels in delivering a luxurious and memorable alpine experience, widely praised for its stunning location, charming accommodations, exceptional staff, and unique features like its breathtaking pool area.
Thermalhotel De France in Leukerbad is highly valued for its superb location, providing immediate access to amenities, ski lifts and scenic mountain views. The direct underground walkway to the Alpentherme facilities is a standout feature, praised for its convenience and enhancing guests' relaxation experiences. The village charm and proximity to restaurants, public parking and recreational centers make it an appealing destination for travelers.
The hotel’s breakfast offerings receive significant acclaim for their variety and quality. Guests describe the breakfast buffet as hearty, varied and plentiful, though there are sporadic mentions of inconsistent service and quality. Despite these occasional issues, breakfast generally exceeds expectations.
Dining experiences at the hotel are mixed. While some guests enjoy excellent meals, many find the dinner service lacking, noting issues with food quality, limited menu options and slow service, particularly troubling for families. The atmosphere of the restaurant and the overall dining service often fail to meet the standards expected of a four-star hotel.
Rooms at Thermalhotel De France are spacious and comfortable with large beds and modern renovations appreciated by many. While cleanliness and comfort are generally praised, some rooms show signs of being outdated with issues like mold, unpleasant odors and worn-out carpets. The lack of air conditioning and limited power outlets are minor inconveniences, but newly renovated rooms and those with beautiful views offer good value for money.
Cleanliness within the hotel is a mixed bag. Many guests commend the comfortable, well-maintained rooms and clean beds. However, some visitors encounter significant cleanliness issues, including dirty bathrooms, mold, hairs in beds and poorly maintained public areas. The infrastructure often feels old and not up to the expected standard of a four-star establishment.
The staff at the hotel are predominantly friendly and welcoming, especially noted at the thermal bath and pool. Reception staff receive praise for their politeness and multilingual abilities. Despite this, some guests encounter unhelpful or unfriendly behavior, particularly in the restaurant with occasional language barriers and perceived demotivation among staff.
The spa facilities are convenient due to direct access from the hotel with the thermal water providing soothing effects. Despite these advantages, the spa's outdated state and cleanliness issues disappoint some guests. Certain amenities are often non-operational and additional costs for spa use are noted as negatives.
The pool facilities, especially the thermal baths, are highly appreciated for relaxation with indoor and outdoor pools described as clean and enjoyable. However, maintenance issues, including non-functioning jets and occasional pool closures, detract from the experience.
Parking is conveniently close to the hotel, though not adjacent. Guests sometimes find the cost and small, limited spaces inconvenient. The bus service from the Leuk train station ensures easy accessibility for those using public transport.
The beds in the hotel are largely praised for their comfort and quality bedding, contributing to restful nights. While a few guests find the beds too hard or encounter cleanliness issues, the overall consensus is that the beds significantly enhance the positive experience, especially in relation to the thermal baths.
Overall, Thermalhotel De France offers a relaxing stay with notable access to thermal baths and a picturesque location, though some areas such as dining, room maintenance and cleanliness need improvement to fully meet the expectations of a four-star establishment.