Hotel Parco Degli Aromi Resort & SPA boasts a warm and friendly staff that is ready to cater to your every need. The reception is perfect and the personnel are courteous, professional and always available. While some staff members may lack knowledge about food intolerances, the overall service is pleasant and attentive. Whether you need help with your luggage or want recommendations for local attractions, the staff is always willing to assist. We loved the professionalism and availability of the staff and some even went above and beyond, like Francesco at the restaurant who was top-notch. However, some guests did note that a few staff members lacked friendliness and warmth. Nevertheless, hotel guests received excellent care from the staff at breakfast, the pool bar and restaurant with some standout names like Carlo, Loredana and Eros. The checkout process could take longer than expected, as noted by some guests, but this did not diminish the charm and professionalism of the staff. In summary, the staff at Hotel Parco Degli Aromi Resort & SPA is excellent and the service is hospitable and attentive.