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Summary of reviewsVillaflor Pousada, situated amidst the lush greenery of Capão, is celebrated for its enviable location that perfectly balances accessibility and tranquility. Guests find themselves surrounded by verdant landscapes and close to the vibrant village center, with most attractions within a short walk. The inn maintains a sense of seclusion, offering a peaceful escape with a serene atmosphere enhanced by attentive and welcoming staff.
The breakfast at Villaflor Pousada is a highlight for many guests, praised for its variety and quality. It features a delightful selection of both sweet and savory options, with artisanal breads and local flavors as standouts. Guests enjoy their meals amidst the lush garden setting, beginning their day with a sense of tranquility and satisfaction. While the menu could benefit from more diversity, the fresh, in-house preparations and attentive service are generally well-received.
In terms of accommodations, Villaflor Pousada offers spacious and cozy rooms that are consistently clean and comfortable. Guests frequently laud the generous room size, comfortable bedding, and overall cleanliness, despite some suggestions for modernization and maintenance in certain areas. The inn's pristine and well-organized facilities contribute to a welcoming environment, although minor improvements in maintenance and room service could further enhance the guest experience.
The staff at Villaflor Pousada is frequently commended for their exceptional customer service. Guests appreciate the team's attentiveness, cordial nature, and efficiency, which significantly enhances the overall experience. The management's proactive involvement in guest satisfaction is also noted, adding to the inn's appeal.
Wi-Fi connectivity presents a mixed experience, with strong signals in communal areas but weaker reception in rooms. Enhancements in in-room internet access could improve the guest experience further. The pool area, while appreciated for its pleasant setting and abundant greenery, also requires attention in terms of maintenance and extended availability.
Overall, Villaflor Pousada provides a comfortable and inviting retreat, praised for its beautiful outdoor spaces and exceptional breakfast offerings. While there are areas for improvement, particularly in room maintenance, Wi-Fi access, and pool maintenance, the serene surroundings and attentive staff offer a memorable and positive experience for guests. Show more
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Categories
Dog Friendly Inn
As a 'Pousada' (guesthouse), it may offer a more intimate and pet-friendly atmosphere compared to larger hotels. The telephone number is available for direct inquiries about pet policies.
Inn with Outdoor Pool
This guesthouse features an outdoor swimming pool, a garden, and a bar. The pool area enhances the stay.
Inn Taking Steps Towards Sustainability
Inn for Honeymoon
Inn with Swimming Pool
Outdoor Pool
Inn with Parking
Room Types
Superior ChaletThis air-conditioned chalet is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 3 beds.
ChaletBoasting a private entrance, this air-conditioned chalet comes with 1 bedroom and 1 bathroom with a shower. Featuring a balcony with garden views, this chalet also features a minibar and a flat-screen TV with satellite channels. The unit has 2 beds.
Standard ApartmentFeaturing a private entrance, this air-conditioned apartment comprises 1 bedroom and 1 bathroom with a shower. This apartment provides a minibar, a flat-screen TV with satellite channels and garden views. The unit offers 2 beds.
Deluxe ApartmentBoasting a private entrance, this air-conditioned apartment includes 1 bedroom and 1 bathroom with a shower. This apartment offers a minibar, a flat-screen TV with satellite channels and garden views. The unit has 2 beds.
Guest Reviews
Location
Nestled amidst the lush greenery of Capão, Villaflor Pousada boasts an enviable location that places guests just a stone's throw away from the vibrant village center. With most attractions within a leisurely five to ten-minute walk, it provides the perfect balance of accessibility and tranquility. Visitors revel in the peaceful ambiance, surrounded by verdant landscapes while remaining conveniently close to the main avenue and its offerings. The serene atmosphere is complemented by attentive staff, ensuring a welcoming and hospitable stay. The inn’s beautifully maintained green spaces invite guests to enjoy nature’s gift, with bird songs serving as a gentle morning wake-up call. Despite its proximity to the village, Villaflor Pousada maintains a sense of seclusion, perfect for unwinding after a day of exploration.
Breakfast
Villaflor Pousada has earned a reputation for its breakfast offerings, consistently delighting guests with its variety and quality. The breakfast is lauded for its wide array of options, catering to both sweet and savory tastes. Artisanal breads and cakes are highlights, along with typical foods that offer a taste of local flavors. Guests frequently use glowing terms such as exceptional, wonderful, and sensational to describe their morning meals.
While there are some calls for more diversity in the menu, the overall consensus points to a delightful experience with fresh offerings prepared in-house. Many guests appreciate the lush garden setting in which they enjoy their breakfast, adding to the experience with a touch of tranquility. The attentive service from the staff only enhances the breakfast experience, ensuring guests start their day on a positive note.
All in all, Villaflor Pousada delivers a top-notch breakfast experience, imbued with variety, taste, and a welcoming atmosphere, making it a memorable part of the stay.
Rooms
Villaflor Pousada offers a charming and cozy retreat with its spacious accommodations and delightful common areas. Travelers often appreciate the generous size of the rooms and the consistently clean bedding, which adds to the overall comfort. The chalets are noted for their coziness, making stays during winter particularly unique, although they can feel quite cold in June. Guests frequently mention the comfort of the beds and the cleanliness of the rooms, with some describing the lodging as pleasant and secure.
Despite these positive aspects, there are some areas in need of attention. A few guests suggest that certain rooms could benefit from modernization and maintenance, noting issues like holes in the walls. The simplicity of some rooms contrasts with the high expectations set by the price. However, the pousada's location is widely praised, providing easy access to local attractions.
Breakfast experiences seem to vary, with some guests finding the dishes delightful and of high quality, while others feel disappointed by the limited variety offered. Overall, Villaflor Pousada presents a comfortable and well-located option, especially appealing due to its spacious and clean environment, though it has room for improvement in some aspects of upkeep and culinary offerings.
Beds
Villaflor Pousada offers a range of accommodations with a focus on comfort, with guests frequently noting the spaciousness of the rooms and the good quality of the sheets. Rooms are consistently highlighted as comfortable, with daily cleaning ensuring a pleasant stay. Many found their beds comfortable and suitable, and appreciated the overall roomy feel of the accommodations.
However, not all feedback was glowing regarding the mattresses. There were several mentions of mattresses being very soft, which didn't suit those with specific back support needs. The softness occasionally led to discomfort or a lack of support, with some mattresses described as worn and in need of replacement. Some guests also noted the pillows as being uncomfortable, suggesting they could benefit from an upgrade.
While the immediate comfort of the beds received praise, the accommodation could improve by addressing mattress firmness and pillow quality to better cater to all guests’ preferences. Furthermore, attention to room maintenance and amenities such as bedside tables might enhance the overall experience.
Cleanliness
Villaflor Pousada consistently impresses guests with its pristine and well-organized accommodations. The rooms are frequently described as clean, spacious, and cozy, offering a peaceful escape where everything is both fragrant and inviting. Visitors appreciate the attention to detail, as the facilities are not only clean but also contribute to a welcoming environment. Many highlight the excellence in service alongside the cleanliness, noting the extremely polite and attentive staff that enhances the overall experience.
While the majority of reviews are overwhelmingly positive, indicating strong satisfaction with room hygiene and tidiness, there are occasional remarks suggesting the need for improved maintenance and room service. Some guests mentioned minor issues such as insufficient towels or room service inconsistencies. Despite these isolated comments, the cleanliness of rooms and common areas remains a standout feature for most, complemented by a perfect breakfast and tranquil surroundings where one can wake up to the serene sounds of nature.
Overall, the Villaflor Pousada provides a clean and peaceful retreat with its beautiful accommodations and attentive staff, ensuring a pleasant stay for guests. However, there appears to be room for minor improvements in maintenance and guest service communication to further elevate the guest experience.
Staff
The reviews of Villaflor Pousada highlight a consistent theme of excellent customer service, characterized by the attentiveness and politeness of the staff. Guests frequently mention the welcoming and friendly nature of the team, describing them as exceptionally helpful and efficient in fulfilling requests. The staff is praised for their cordiality and careful care, making visitors feel well-treated and cared for throughout their stay. Notably, the afternoon receptionist receives special recognition for being remarkably attentive and sweet. The management's active involvement in resolving transport issues further demonstrates a commitment to ensuring guest satisfaction. Overall, Villaflor Pousada boasts a team that is readily available to assist while creating a warm and inviting atmosphere, contributing significantly to the positive experiences of its guests. Visitors also appreciate the inn's convenient location near the Vila do Vale do Capão, adding to the overall appeal of their stay.
Wi-Fi
Villaflor Pousada offers a mixed experience when it comes to Wi-Fi connectivity. Guests report that the internet signal is excellent and works well in common areas like the reception, contributing to a seamless online experience when outside the rooms. Some guests have praised the comprehensive network coverage, mentioning several Wi-Fi networks that ensure access throughout the premises.
However, when it comes to the in-room Wi-Fi experience, many guests note that the signal is weak or doesn't work, with a recurrent theme of needing improvement within private spaces. There are instances where the internet and TV connectivity issues seem to be interconnected, causing inconvenience for those relying on room-based entertainment and internet access. Despite these drawbacks, guests generally find the Wi-Fi satisfactory in communal spaces, indicating a potential area for enhancement in room services.
Pool
The pool at Villaflor Pousada receives mixed reviews from guests, highlighting both its appeal and areas for improvement. On a positive note, many visitors appreciate the pleasant outdoor area surrounding the pool, which features abundant greenery and a spacious environment. The view from the pool is often described as wonderful, offering a serene backdrop for relaxation after a long day of trekking. Additionally, the outdoor area includes not only a pool but also two fields for volleyball and soccer, contributing to a varied leisure experience.
However, the pool's maintenance is a point of concern, with several guests noting that it often seemed inadequately cleaned and occasionally neglected. Some express disappointment over limited availability, as the pool is closed on Mondays and access ends by 5 PM, which some suggest could be extended. Despite these issues, when well-maintained, the pool is described as excellent, providing a refreshing escape. Overall, Villaflor Pousada's pool has the potential to be a highlight of the guest experience if its maintenance and scheduling are improved.
Outdoor Pool
Nestled close to the village, Villaflor Pousada offers a charming and tranquil retreat, ideal for those seeking a peaceful escape. The atmosphere is cozy with abundant beautiful gardening, enhancing its serene ambiance. Guests frequently praise the enchanting outdoor spaces where hammocks and gardens are a highlight, inviting leisurely enjoyment of the lush surroundings. Sports enthusiasts can take advantage of the sand courts, while a beautiful fireplace area provides warmth and comfort. Although some noted the pool area needed more organization and was not operational during certain stays, this does not overshadow the overall appeal of the inn’s outdoor environment. Additionally, the amazing breakfast is often mentioned, maintaining the inn's reputation for attentive hospitality.
Yes, Villaflor Pousada has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Villaflor Pousada.
Yes, Villaflor Pousada welcomes dogs.
Yes, parking facilities are available at Villaflor Pousada.