NH Valencia Las Artes
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Summary of reviewsNH Valencia Las Artes is lauded for its impressive location, situated conveniently near the City of Arts and Sciences, allowing guests easy access to key attractions such as the Oceanografic, Hemisferic and Science Museum. The hotel is well-connected by public transportation and its proximity to dining and entertainment options, including cafes, restaurants and shopping centers, adds to the convenience. Its tranquil neighborhood also provides a peaceful retreat.
The hotel's breakfast is highly praised for being varied, delicious and extensive, catering to different dietary needs and ensuring a satisfying start to the day. The buffet is well-organized, frequently refilled and staffed by friendly attendants. However, the cost of breakfast might seem high when not included in the room rate.
The dinner experience receives mixed reviews. While the convenience of the on-site restaurant and friendly staff are appreciated, there is significant criticism about the quality and pricing of the food. Guests found the dinner offerings limited and not up to 4-star standards with high prices not justified by the quality.
Guest rooms are consistently clean, tidy and comfortable, though some are smaller than anticipated with occasional discrepancies between room descriptions and reality. The rooms are equipped with modern bathrooms and necessary amenities, providing a quiet and restful environment despite occasional noise from the streets and corridors.
Cleanliness across the hotel is frequently highlighted with rooms and common areas maintained to high standards by a diligent housekeeping team. This contributes to a comfortable and hygienic stay.
The staff at NH Valencia Las Artes are often cited as a highlight, known for their warm, professional and helpful demeanor across all departments. The reception team is responsive and efficient, ensuring smooth check-in and check-out experiences.
WiFi at the hotel garners mixed feedback; while some guests report excellent connection speeds, others experience instability and slow performance, particularly with the premium internet that fails to meet expectations.
The gym is clean and adequately equipped for quick workouts, though its small size and limited equipment might not meet the needs of those seeking more comprehensive facilities. Similarly, the indoor swimming pool, while a pleasant feature for some, is often critiqued for being too cold and smaller than expected.
Parking at the hotel is convenient but comes with challenges due to tight spaces and high fees. Guests with larger vehicles may find navigating the parking area stressful. EV charging stations are available and appreciated, though the number may be insufficient during peak times.
In summary, NH Valencia Las Artes excels in location, staff friendliness and cleanliness, making it an appealing choice for travelers seeking convenience and access to cultural landmarks in Valencia. However, improvements in dining quality, WiFi reliability and parking logistics could enhance the overall guest experience.
Categories
The hotel's breakfast is highly praised for being varied, delicious and extensive, catering to different dietary needs and ensuring a satisfying start to the day. The buffet is well-organized, frequently refilled and staffed by friendly attendants. However, the cost of breakfast might seem high when not included in the room rate.
The dinner experience receives mixed reviews. While the convenience of the on-site restaurant and friendly staff are appreciated, there is significant criticism about the quality and pricing of the food. Guests found the dinner offerings limited and not up to 4-star standards with high prices not justified by the quality.
Guest rooms are consistently clean, tidy and comfortable, though some are smaller than anticipated with occasional discrepancies between room descriptions and reality. The rooms are equipped with modern bathrooms and necessary amenities, providing a quiet and restful environment despite occasional noise from the streets and corridors.
Cleanliness across the hotel is frequently highlighted with rooms and common areas maintained to high standards by a diligent housekeeping team. This contributes to a comfortable and hygienic stay.
The staff at NH Valencia Las Artes are often cited as a highlight, known for their warm, professional and helpful demeanor across all departments. The reception team is responsive and efficient, ensuring smooth check-in and check-out experiences.
WiFi at the hotel garners mixed feedback; while some guests report excellent connection speeds, others experience instability and slow performance, particularly with the premium internet that fails to meet expectations.
The gym is clean and adequately equipped for quick workouts, though its small size and limited equipment might not meet the needs of those seeking more comprehensive facilities. Similarly, the indoor swimming pool, while a pleasant feature for some, is often critiqued for being too cold and smaller than expected.
Parking at the hotel is convenient but comes with challenges due to tight spaces and high fees. Guests with larger vehicles may find navigating the parking area stressful. EV charging stations are available and appreciated, though the number may be insufficient during peak times.
In summary, NH Valencia Las Artes excels in location, staff friendliness and cleanliness, making it an appealing choice for travelers seeking convenience and access to cultural landmarks in Valencia. However, improvements in dining quality, WiFi reliability and parking logistics could enhance the overall guest experience.
Hotel Taking Steps Towards Sustainability
This four-star hotel is an eco-friendly choice that has implemented concrete measures to reduce its energy usage while still providing the comforts of a four-star establishment.
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Swimming Pool
Located in the City of Arts and Sciences, the hotel has an indoor swimming pool with a waterjet for a relaxing massage.
Heated Pool Indoor Pool
Business Hotel
NH Valencia Las Artes is conveniently located near the City of Arts and Sciences and the aquarium. It has 174 guest rooms with amenities including room service and free Wi-Fi. The hotel features a restaurant focused on local Mediterranean fare, a gym with a sauna, and three terraces.
Hotel with Parking
NH Valencia Las Artes offers indoor on-site parking with electric vehicle charging stations. Reservation is not possible, but the availability of covered parking and EV charging on the premises is a strong point.
EV charging stations
Accessible Hotel
The hotel offers accessible facilities and is wheelchair accessible, ensuring that guests with reduced mobility can navigate the premises comfortably. It provides a welcoming and accommodating environment for all visitors.
Hotel with Gym
A compact gym is available for guests, open daily from 7:00 a.m. to 10:00 p.m. The fitness room includes 5 exercise machines, such as a treadmill and an exercise bike, and is located next to a sauna for post-workout relaxation.
Hotel with EV Charging Stations
This hotel offers 2 EV charging stations with a power of 7.4kW. It is conveniently located near the City of Arts and Sciences and provides facilities including an indoor pool and fitness center.
4-Star Hotel
This hotel offers a swimming pool and is located near the Principe Felipe Science Museum. It is well-suited for families and those interested in science and culture. The hotel provides a comfortable and convenient stay.
Hotel with Indoor Pool
NH Valencia Las Artes is located in an amusing and entertaining area of the city. Discover its indoor pool and take pleasure in its indoor swimming pool, where you can sit under the waterjet that will give you a slow and relaxing massage. The hotel is right in the center of the museum, just a few minutes walking to the Prince Felipe Science Museum, the Oceangràfic and an IMAX cinema.
Family Friendly Hotel
Hotel with Heated Pool
Guest Reviews
NH Valencia Las Artes boasts an excellent location, ideal for visitors eager to explore the highlights of Valencia. Positioned directly next to the City of Arts and Sciences, the hotel offers convenient access to this major tourist attraction. Guests appreciate the ease of reaching iconic sites such as the Oceanografic, Hemisferic and Science Museum, all within a few minutes' walk.
Public transportation from the hotel is well-connected, offering seamless bus routes to the historic city center, which is around 30 minutes away on foot through the scenic Turia Gardens. The location is also strategic for those planning to visit both the city and nearby beach areas, making it a practical base for a diverse exploration of Valencia.
The hotel's surroundings are enriched with amenities including a shopping center, numerous cafes, restaurants and bars, providing a variety of dining and entertainment options. The tranquil neighborhood further enhances the stay, offering a peaceful retreat amidst the hustle and bustle of tourist activities.
Overall, NH Valencia Las Artes stands out for its strategic positioning, making it an attractive option for both leisure and business travelers who want accessibility, convenience and proximity to Valencia's cultural landmarks.
'NH Valencia Las Artes' receives high praise for its breakfast offerings, frequently lauded as excellent, delicious and varied. Guests appreciate the extensive selection of both sweet and savory options, including fresh fruits, local cuisine and a mix of continental and cooked dishes. The breakfast buffet is described as abundant, well-presented, continuously refilled and of high quality with some reviews highlighting the attentive and friendly staff.
The morning meal is noted for its completeness, catering to different dietary needs with options for celiacs and a variety of fresh food that ensures a satisfying start to the day. The atmosphere during breakfast is often described as pleasant and organized, contributing to an overall positive dining experience.
However, a few guests mention the high cost of breakfast when not included in the room rate, suggesting it might be pricey compared to nearby alternatives. Despite these observations, the breakfast at NH Valencia Las Artes remains a standout feature, consistently exceeding guest expectations and leaving a lasting impression.
The dining experience at NH Valencia Las Artes appears to be a mixed bag with several guests praising the delicious buffet and the convenience of an on-site restaurant. Guests highlighted the ease of making reservations for special occasions, like New Year's Eve and appreciated the large variety of dining options in the surrounding area, which is ideal for families. The dining room staff received high marks for being friendly and helpful and dinner is available until 22:30, which adds to the convenience.
However, there were also multiple criticisms regarding the quality and pricing of the food. Many guests found the dinner to be disappointing with poor quality meat and overly salty dishes being common complaints. The menu was described as limited and not up to 4-star standards with several diners noting the high prices were not justified by the quality of the food. The restaurant’s offerings, including a set 3-course menu and basic pizzas or burgers, were viewed unfavorably compared to other local dining options.
In terms of amenities, the hotel bar was criticized for being super overpriced and minimal with some guests opting to have their drinks elsewhere. The restaurant environment was also noted to be a bit drafty and uncomfortable at times.
In summary, while the convenience and some aspects of the dining service at NH Valencia Las Artes are appreciated, there's significant room for improvement in the quality and variety of the food offerings and the pricing needs to better reflect the quality provided.
The rooms at NH Valencia Las Artes have garnered varied feedback from guests with a significant number focusing on cleanliness and comfort. Many reviewers noted that the rooms are consistently kept clean and tidy with comfortable beds and basic, functional amenities. The spaciousness of many rooms was appreciated, providing adequate space for a comfortable stay.
Several guests highlighted the well-maintained and modern bathrooms, which were generally equipped with necessary amenities. The hotel’s quiet environment, especially with soundproofed rooms, allowed for restful nights, away from the hustle and bustle of the street.
On the other hand, a common point of dissatisfaction was that some rooms were smaller than anticipated with a few reviewers noting discrepancies between the actual room and the pictures shown during booking. Some guests mentioned that the room size was inadequate for a family of three and there were some complaints about old and worn-out furniture.
Despite a few reports of noise from the streets and corridor, as well as issues with room temperature, maintenance and outdated decor, guests still found the rooms comfortable enough for a short stay. Additionally, the hotel’s amenities, such as minibars and tea/coffee facilities, were appreciated, though some guests felt these could be improved.
Overall, while the rooms at NH Valencia Las Artes might not meet every guest’s expectations in terms of size and modernity, their cleanliness, comfort and quiet atmosphere make them a satisfactory option for travelers looking for a functional place to stay in Valencia.
NH Valencia Las Artes garners mixed feedback regarding its beds, yet the general consensus leans towards a positive experience. Many guests highlight the comfort of the beds, noting that they are large, soft and spacious, contributing significantly to a good night's sleep. The hotel's beds are often described as very comfortable with some guests appreciating the king-sized options and praising the quality of the mattresses and pillows.
Several reviewers mention that the rooms themselves are spacious and maintain a quiet ambiance, enhancing the overall comfort. Cleanliness and the setup of the beds are also frequently commended with some guests noting the pleasant feel of the bedding, including velvet sheets and substantial pillows.
However, there are mentions of inconsistency in comfort levels with a few reviews pointing out hard or worn-out mattresses, unstable beds or beds that split in the middle. Despite these occasional concerns, the positive remarks about the beds' comfort overwhelmingly prevail, suggesting that for most travelers, NH Valencia Las Artes provides a restful and comfortable sleeping environment.
NH Valencia Las Artes has garnered numerous positive comments regarding its cleanliness, making it a standout choice for travelers who prioritize hygiene. Guests frequently highlight the hotel's immaculate condition, noting that rooms are consistently kept clean and well-maintained. Many reviewers emphasize that both the general environment and the individual rooms are tidy and orderly with a particular mention of spotless facilities and impeccable daily cleaning services.
Housekeeping is praised for their thoroughness and attention to detail, ensuring that rooms are cleaned perfectly every day. The team's friendly and helpful demeanor further enhances the overall experience, contributing to a comfortable stay. The bedrooms are described as spacious, comfortable and clean with fresh linens and an overall cozy ambiance.
Additionally, the hotel's common areas receive similar accolades for their cleanliness, creating a welcoming atmosphere throughout the property. The excellent location of the hotel, combined with its high standards of cleanliness and helpful staff, positions NH Valencia Las Artes as a highly recommended destination for a pleasant and hygienic stay.
Nestled in the heart of Valencia, the NH Valencia Las Artes hotel has garnered attention for its remarkably friendly, helpful and professional staff. Guests have continually praised the warm, welcoming service across various departments, from reception to housekeeping. This consistent positive treatment has left a lasting impression on many visitors, reflecting the staff's dedication to making guests feel at home.
Visitors have highlighted the attentiveness and responsiveness of the reception staff, noting their smooth handling of check-ins and check-outs and their willingness to assist with all manners of inquiries. The breakfast and restaurant staff have also been commended for their friendliness and attentiveness, often going above and beyond to ensure a pleasant dining experience.
However, while the overall feedback is glowing, there are occasional mentions of less enthusiastic service from some team members, particularly at the front desk. These instances, though, appear to be exceptions rather than the norm, overshadowed by the generally positive experiences reported by the majority of guests.
In summary, the staff at NH Valencia Las Artes are frequently described as the highlight of the hotel, combining professionalism with a welcoming demeanor, ensuring that guests have a comfortable and enjoyable stay.
Many guests shared mixed experiences about the WiFi at NH Valencia Las Artes. On the positive side, several guests found the WiFi service to be very good with descriptions such as great, exceptional and impressive regarding its speed and connection strength. Some were able to navigate their work online and stream shows with minimal lag, finding it reliable enough for their needs.
However, the WiFi experience wasn't universally praised. A significant number of reviews highlighted various issues, including instability, particularly at night and interruptions during the evenings. Others described the internet as slow, weak or unreliable. Some even mentioned that the premium internet, which comes at an additional cost, was just as slow as the free version.
The overall takeaway suggests that while the WiFi can perform well and meet basic needs for some, it appears inconsistent with several guests facing significant difficulties, especially during peak times or for more demanding internet usage.
The gym at NH Valencia Las Artes offers mixed experiences for guests. Despite being modest in size, it is clean, air-conditioned and provides an adequate space for quick workouts. Some guests found the gym facilities to be well-equipped with quality equipment, making it effective for their exercise routines. The gym's access through the indoor pool area adds to the convenience and both the pool and fitness facilities are praised for being clean and well-maintained.
However, its small size and limited equipment, including insufficient dumbbells and a few missing machines, make it less favorable for those seeking more comprehensive workout options. The ventilation issues and the absence of changing rooms and towels have also been noted. While the gym may be functional and well-presented for some, others found it cramped and outdated, suggesting it could benefit from more space and updated facilities. Overall, the gym serves its purpose for basic fitness needs, but those looking for more might find it lacking.
Travelers who book a stay at the NH Valencia Las Artes often mention the hotel's convenient location and friendly staff. The clean rooms and overall pleasant atmosphere are highlighted as positive aspects. However, the hotel's indoor swimming pool receives mixed feedback. While some guests enjoyed the pool and appreciated the accompanying sauna, many found the pool water to be excessively cold and uninviting.
The pool area is described as small, enclosed and occasionally crowded with several guests noting it is smaller than it appears in pictures. Issues such as slippery floors and insufficient heating were common points of concern. Additionally, the pool often felt very enclosed and lacked sufficient warmth, making it uncomfortable for extended use.
For those who managed to enjoy it, the pool was a pleasant spot to relax, albeit on the smaller side. The sauna, when operational, was a welcome addition, although its closure was not always communicated to guests. Overall, while the pool area has its merits, prospective visitors should temper their expectations regarding its size and warmth.
When considering a stay at NH Valencia Las Artes, it's essential to factor in the parking situation at the hotel. While there is an underground car park, guests consistently report it being very tight and difficult to navigate, particularly with larger vehicles. Many describe the parking experience as stressful due to the narrow space and complicated maneuvering, making it unsuitable for vans or big cars.
Despite these challenges, the parking is noted to be convenient and safe. Those driving smaller vehicles or adept at navigating tight spaces might still find it satisfactory. However, be prepared for the added expense, as parking here comes with a high daily fee, often cited as overpriced.
If onsite parking doesn't appeal, consider street parking or nearby parking options, which can be a more economical and potentially less stressful alternative. For prospective guests, weighing the convenience against the cost and difficulty of the hotel's parking is crucial in ensuring a smooth stay.
The NH Valencia Las Artes offers EV charging stations as part of its amenities, making it convenient for guests with electric vehicles. The hotel has dedicated spots for EV charging within its private and affordable parking area, a feature highlighted positively by visitors. However, there were mentions that the number of charging stations might be insufficient to meet the demand, indicating a need for more charging spots. Despite this, the availability of EV chargers is a notable and appreciated facility for those traveling with electric cars.
NH Valencia Las Artes emerges as a compelling choice for families, particularly those planning visits to the City of Arts and Sciences. Its strategic location ensures ease of access to various child-friendly attractions such as the Oceanographic, Science Museum and Gulliver Park. The hotel itself is equipped with various family-focused amenities, including spacious family rooms, cribs upon request and a dedicated playground for kids, making it especially suited for families.
The hotel’s rooms, particularly the family rooms, are noted for their size and comfort, though there are mixed reviews about the standard rooms being somewhat tight for a family of three. Despite this, the layout of the family rooms and the general accommodations receive praise for being clean and well-suited for family stays.
Families traveling with pets will find NH Valencia Las Artes especially accommodating. The hotel is described as very pet-friendly with many positive mentions about being able to leave dogs in the room and the hotel’s overall welcoming attitude towards pets.
Additional services such as baby beds, family-friendly bathroom facilities and attentive gestures towards children contribute to the hotel’s family-friendly reputation. The pool facilities, including a kids' pool, are a highlight, although one review mentioned the convenience of leaving pets behind while enjoying the amenities.
In summary, NH Valencia Las Artes stands out as an excellent option for family stays, combining a great location, robust family-oriented facilities and a welcoming attitude towards pets. This makes it an ideal choice for families visiting Valencia.
NH Valencia Las Artes faces mixed reviews regarding its four-star rating, facilities and services. While some guests believe it deserves a four-star rating due to its modern and comfortable ambiance, along with good quality and service, others disagree. A segment of guests expected more, citing that it falls short in areas such as cleanliness, amenities and overall service. Complaints often mentioned outdated facilities, small room sizes and the absence of amenities like coffee or tea services in the room. Despite being a large hotel, the lack of free breakfast was also noted as a drawback. Overall, while there are positive assessments about it feeling like a four-star hotel and aligning with the expected prices, the consensus indicates that it often doesn’t meet the complete expectations of a four-star establishment.
NH Valencia Las Artes is widely noted for its suitability for business travelers, offering a corporate environment that is conducive to productive work. The hotel includes a business center and useful business services, making it an excellent choice for business purposes. Many visitors have praised its functional, clean and quiet quality, which is ideal for focused work.
While the meeting rooms and overall business facilities are convenient, some aspects could be improved. Reception staff have shown language difficulties and limited effort in ensuring smooth communications, which can be a drawback for international travelers. Additionally, there were occasional IT problems and challenges with the layout of rooms, including uncomfortable beds and small bathroom spaces.
Despite these issues, the hotel's strategic location serves both business and pleasure, reinforcing its reputation as a good place for business stays.
NH Valencia Las Artes offers a range of accessibility features that cater to guests with disabilities, though some areas still require improvements. The hotel boasts an accessible parking garage and smooth entry with no stairs up to the reception. Rooms are handicap accessible, allowing for ease of movement within the accommodations. Public transport provides convenient access to the hotel, making it a viable option for those visiting the nearby arts and sciences attractions.
However, there are notable deficiencies. Some features, such as wheelchair ramps and handicap-friendly showers, are missing. Furthermore, not all rooms are fully accessible with at least one requiring assistance for wheelchair users. Additionally, the elevators are frequently unreliable, which poses a challenge for disabled guests needing to navigate between floors, including access to the otherwise accessible terrace on the 11th floor.
Despite these shortcomings, the hotel staff generally receive commendations for their efficiency and lovely demeanor, although there have been isolated incidents of unsatisfactory service at the front desk. Overall, NH Valencia Las Artes provides reasonable accessibility, but it’s clear that additional enhancements are needed to fully accommodate guests with disabilities.
The heated pool at NH Valencia Las Artes receives mixed reviews from guests. While the pool area itself is noted for being heated well, many visitors express disappointment with the pool's temperature, frequently describing the water as too cold for comfort. The water, often reported to be 27°C, fails to meet the expectations of those hoping for a warm swim. Several guests specifically mention that the pool was not heated enough, making it challenging to enjoy the facility. Despite the complaints about the pool's temperature, there are some mentions that the pool temperature was perfect, suggesting an occasional positive experience. Overall, the temperature of the heated pool seems to be a recurring issue, detracting from the hotel's otherwise appealing amenities.
NH Valencia Las Artes offers an indoor pool, which guests have mixed feelings about. A recurring positive theme in reviews is the pool's convenience, particularly its availability until 10pm and its well-maintained condition. The indoor pool, though modest and quite small, is mentioned frequently as a relaxing and pleasant feature. Additionally, the presence of a sauna and fitness space alongside the pool is a plus for those looking to unwind.
However, there are some consistent criticisms that potential guests might want to consider. The pool is often described as cold with several reviewers highlighting that it is not heated or sufficiently warm. Its location in a dark, enclosed area also needs improvement, as it can be quite dim and in need of updating. Despite its size and temperature drawbacks, the indoor pool does provide a calming retreat for those staying at the hotel.
NH Valencia Las Artes stands out as a highly dog-friendly hotel, perfect for travelers with pets. The property welcomes pets and is described as a great place for those traveling with dogs. Many guests appreciated the hotel’s accommodating attitude towards pets and highlighted the excellent care provided by staff. The rooms themselves are pet-friendly, allowing dogs to stay comfortably.
However, guests noted several restrictions and additional charges associated with bringing pets. Dogs are allowed in rooms, but they cannot be left alone even if they are calm. Pets are prohibited from certain areas, such as the pool and the hotel's public bathrooms, reflecting a few restrictions that go beyond what some guests might expect. The extra charges for pets, including a 25€ fee for dogs, were considered too high by some visitors, who also mentioned that other costs at the hotel were generally on the expensive side.
Despite these restrictions and costs, the hotel maintains a dog-friendly environment and is highly regarded by those looking to travel with their furry friends. It's important for potential guests to be aware of the extra fees and rules, which some may find limiting, but overall, NH Valencia Las Artes remains a solid choice for pet owners.
Location Show Map
Location
Public transportation from the hotel is well-connected, offering seamless bus routes to the historic city center, which is around 30 minutes away on foot through the scenic Turia Gardens. The location is also strategic for those planning to visit both the city and nearby beach areas, making it a practical base for a diverse exploration of Valencia.
The hotel's surroundings are enriched with amenities including a shopping center, numerous cafes, restaurants and bars, providing a variety of dining and entertainment options. The tranquil neighborhood further enhances the stay, offering a peaceful retreat amidst the hustle and bustle of tourist activities.
Overall, NH Valencia Las Artes stands out for its strategic positioning, making it an attractive option for both leisure and business travelers who want accessibility, convenience and proximity to Valencia's cultural landmarks.
Breakfast
The morning meal is noted for its completeness, catering to different dietary needs with options for celiacs and a variety of fresh food that ensures a satisfying start to the day. The atmosphere during breakfast is often described as pleasant and organized, contributing to an overall positive dining experience.
However, a few guests mention the high cost of breakfast when not included in the room rate, suggesting it might be pricey compared to nearby alternatives. Despite these observations, the breakfast at NH Valencia Las Artes remains a standout feature, consistently exceeding guest expectations and leaving a lasting impression.
Dinner
However, there were also multiple criticisms regarding the quality and pricing of the food. Many guests found the dinner to be disappointing with poor quality meat and overly salty dishes being common complaints. The menu was described as limited and not up to 4-star standards with several diners noting the high prices were not justified by the quality of the food. The restaurant’s offerings, including a set 3-course menu and basic pizzas or burgers, were viewed unfavorably compared to other local dining options.
In terms of amenities, the hotel bar was criticized for being super overpriced and minimal with some guests opting to have their drinks elsewhere. The restaurant environment was also noted to be a bit drafty and uncomfortable at times.
In summary, while the convenience and some aspects of the dining service at NH Valencia Las Artes are appreciated, there's significant room for improvement in the quality and variety of the food offerings and the pricing needs to better reflect the quality provided.
Rooms
Several guests highlighted the well-maintained and modern bathrooms, which were generally equipped with necessary amenities. The hotel’s quiet environment, especially with soundproofed rooms, allowed for restful nights, away from the hustle and bustle of the street.
On the other hand, a common point of dissatisfaction was that some rooms were smaller than anticipated with a few reviewers noting discrepancies between the actual room and the pictures shown during booking. Some guests mentioned that the room size was inadequate for a family of three and there were some complaints about old and worn-out furniture.
Despite a few reports of noise from the streets and corridor, as well as issues with room temperature, maintenance and outdated decor, guests still found the rooms comfortable enough for a short stay. Additionally, the hotel’s amenities, such as minibars and tea/coffee facilities, were appreciated, though some guests felt these could be improved.
Overall, while the rooms at NH Valencia Las Artes might not meet every guest’s expectations in terms of size and modernity, their cleanliness, comfort and quiet atmosphere make them a satisfactory option for travelers looking for a functional place to stay in Valencia.
Beds
Several reviewers mention that the rooms themselves are spacious and maintain a quiet ambiance, enhancing the overall comfort. Cleanliness and the setup of the beds are also frequently commended with some guests noting the pleasant feel of the bedding, including velvet sheets and substantial pillows.
However, there are mentions of inconsistency in comfort levels with a few reviews pointing out hard or worn-out mattresses, unstable beds or beds that split in the middle. Despite these occasional concerns, the positive remarks about the beds' comfort overwhelmingly prevail, suggesting that for most travelers, NH Valencia Las Artes provides a restful and comfortable sleeping environment.
Cleanliness
Housekeeping is praised for their thoroughness and attention to detail, ensuring that rooms are cleaned perfectly every day. The team's friendly and helpful demeanor further enhances the overall experience, contributing to a comfortable stay. The bedrooms are described as spacious, comfortable and clean with fresh linens and an overall cozy ambiance.
Additionally, the hotel's common areas receive similar accolades for their cleanliness, creating a welcoming atmosphere throughout the property. The excellent location of the hotel, combined with its high standards of cleanliness and helpful staff, positions NH Valencia Las Artes as a highly recommended destination for a pleasant and hygienic stay.
Staff
Visitors have highlighted the attentiveness and responsiveness of the reception staff, noting their smooth handling of check-ins and check-outs and their willingness to assist with all manners of inquiries. The breakfast and restaurant staff have also been commended for their friendliness and attentiveness, often going above and beyond to ensure a pleasant dining experience.
However, while the overall feedback is glowing, there are occasional mentions of less enthusiastic service from some team members, particularly at the front desk. These instances, though, appear to be exceptions rather than the norm, overshadowed by the generally positive experiences reported by the majority of guests.
In summary, the staff at NH Valencia Las Artes are frequently described as the highlight of the hotel, combining professionalism with a welcoming demeanor, ensuring that guests have a comfortable and enjoyable stay.
Wi-Fi
However, the WiFi experience wasn't universally praised. A significant number of reviews highlighted various issues, including instability, particularly at night and interruptions during the evenings. Others described the internet as slow, weak or unreliable. Some even mentioned that the premium internet, which comes at an additional cost, was just as slow as the free version.
The overall takeaway suggests that while the WiFi can perform well and meet basic needs for some, it appears inconsistent with several guests facing significant difficulties, especially during peak times or for more demanding internet usage.
Gym
However, its small size and limited equipment, including insufficient dumbbells and a few missing machines, make it less favorable for those seeking more comprehensive workout options. The ventilation issues and the absence of changing rooms and towels have also been noted. While the gym may be functional and well-presented for some, others found it cramped and outdated, suggesting it could benefit from more space and updated facilities. Overall, the gym serves its purpose for basic fitness needs, but those looking for more might find it lacking.
Pool
The pool area is described as small, enclosed and occasionally crowded with several guests noting it is smaller than it appears in pictures. Issues such as slippery floors and insufficient heating were common points of concern. Additionally, the pool often felt very enclosed and lacked sufficient warmth, making it uncomfortable for extended use.
For those who managed to enjoy it, the pool was a pleasant spot to relax, albeit on the smaller side. The sauna, when operational, was a welcome addition, although its closure was not always communicated to guests. Overall, while the pool area has its merits, prospective visitors should temper their expectations regarding its size and warmth.
Parking
Despite these challenges, the parking is noted to be convenient and safe. Those driving smaller vehicles or adept at navigating tight spaces might still find it satisfactory. However, be prepared for the added expense, as parking here comes with a high daily fee, often cited as overpriced.
If onsite parking doesn't appeal, consider street parking or nearby parking options, which can be a more economical and potentially less stressful alternative. For prospective guests, weighing the convenience against the cost and difficulty of the hotel's parking is crucial in ensuring a smooth stay.
EV charging stations
Family
The hotel’s rooms, particularly the family rooms, are noted for their size and comfort, though there are mixed reviews about the standard rooms being somewhat tight for a family of three. Despite this, the layout of the family rooms and the general accommodations receive praise for being clean and well-suited for family stays.
Families traveling with pets will find NH Valencia Las Artes especially accommodating. The hotel is described as very pet-friendly with many positive mentions about being able to leave dogs in the room and the hotel’s overall welcoming attitude towards pets.
Additional services such as baby beds, family-friendly bathroom facilities and attentive gestures towards children contribute to the hotel’s family-friendly reputation. The pool facilities, including a kids' pool, are a highlight, although one review mentioned the convenience of leaving pets behind while enjoying the amenities.
In summary, NH Valencia Las Artes stands out as an excellent option for family stays, combining a great location, robust family-oriented facilities and a welcoming attitude towards pets. This makes it an ideal choice for families visiting Valencia.
4 Star
Business
While the meeting rooms and overall business facilities are convenient, some aspects could be improved. Reception staff have shown language difficulties and limited effort in ensuring smooth communications, which can be a drawback for international travelers. Additionally, there were occasional IT problems and challenges with the layout of rooms, including uncomfortable beds and small bathroom spaces.
Despite these issues, the hotel's strategic location serves both business and pleasure, reinforcing its reputation as a good place for business stays.
Accessible
However, there are notable deficiencies. Some features, such as wheelchair ramps and handicap-friendly showers, are missing. Furthermore, not all rooms are fully accessible with at least one requiring assistance for wheelchair users. Additionally, the elevators are frequently unreliable, which poses a challenge for disabled guests needing to navigate between floors, including access to the otherwise accessible terrace on the 11th floor.
Despite these shortcomings, the hotel staff generally receive commendations for their efficiency and lovely demeanor, although there have been isolated incidents of unsatisfactory service at the front desk. Overall, NH Valencia Las Artes provides reasonable accessibility, but it’s clear that additional enhancements are needed to fully accommodate guests with disabilities.
Heated Pool
Indoor Pool
However, there are some consistent criticisms that potential guests might want to consider. The pool is often described as cold with several reviewers highlighting that it is not heated or sufficiently warm. Its location in a dark, enclosed area also needs improvement, as it can be quite dim and in need of updating. Despite its size and temperature drawbacks, the indoor pool does provide a calming retreat for those staying at the hotel.
Dog Friendly
However, guests noted several restrictions and additional charges associated with bringing pets. Dogs are allowed in rooms, but they cannot be left alone even if they are calm. Pets are prohibited from certain areas, such as the pool and the hotel's public bathrooms, reflecting a few restrictions that go beyond what some guests might expect. The extra charges for pets, including a 25€ fee for dogs, were considered too high by some visitors, who also mentioned that other costs at the hotel were generally on the expensive side.
Despite these restrictions and costs, the hotel maintains a dog-friendly environment and is highly regarded by those looking to travel with their furry friends. It's important for potential guests to be aware of the extra fees and rules, which some may find limiting, but overall, NH Valencia Las Artes remains a solid choice for pet owners.
Yes, NH Valencia Las Artes has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at NH Valencia Las Artes.
Yes, NH Valencia Las Artes welcomes dogs.
Yes, parking facilities are available at NH Valencia Las Artes.
Yes, NH Valencia Las Artes has a gym.
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