The Westin New York Grand Central stands out as a premier hotel destination praised for various positive attributes. Its central location in Manhattan is a significant highlight, offering proximity to key landmarks such as Times Square, 5th Avenue, Broadway and Central Park. Guests appreciate the quieter yet vibrant surroundings with easy access to Grand Central Terminal, making it convenient for both tourists and business travelers.
The hotel’s rooms receive high marks for their spaciousness, comfort and modern decor. Guests particularly commend the cleanliness and well-maintained nature of the accommodations with reviews frequently noting the quality of the beds and the pleasant city views, including vistas of the Chrysler Building. Despite minor mentions of bathrooms needing updates, the overall satisfaction with the room offerings is evident.
Cleanliness is a strong suit for the hotel with guests often describing it as spotless and gorgeously clean. Housekeeping is praised for its thoroughness, contributing to the hotel's welcoming and hygienic environment.
The staff at The Westin New York Grand Central garners considerable praise for their friendly and accommodating nature. From the front desk to housekeeping, the personnel are noted for their polite and helpful demeanor, enhancing the overall guest experience. While there were occasional reports of less friendly interactions, the general consensus remains positive.
Breakfast at the hotel presents mixed reviews, though there are many positive notes about the substantial and varied buffet options. Friendly staff and complimentary breakfast vouchers contribute to a pleasant start to the day for many guests. However, some noted inefficiencies and the need for improvement in service speed and food quality during peak times.
Overall, The Westin New York Grand Central is highly recommended for its excellent location, comfortable and clean rooms and attentive staff, making it a compelling choice for visitors seeking a blend of convenience, comfort and top-tier service in New York City.
Club Wyndham Midtown 45 stands out as an exceptional choice for travelers, providing a harmonious blend of comfort, convenience, and service in the heart of Midtown Manhattan. Its location is ideal, offering seamless access to iconic New York City attractions such as Grand Central Station, Times Square, Central Park, and the United Nations Headquarters, all within a pleasant walk. This prime setting also offers the advantage of a quieter retreat, balancing the city’s vibrant life with tranquility.
The accommodations at Club Wyndham Midtown 45 receive consistent praise for their spaciousness and cleanliness, exceeding typical Manhattan standards. Rooms are modern, equipped with well-furnished kitchens, and noted for their comfortable, well-sized beds that contribute to restful nights. Despite occasional remarks on the dated decor, the rooms are generally lauded for their functionality and comfort. Views from the rooms, including glimpses of notable landmarks like the Chrysler Building, enhance the experience.
Staff at the hotel are a significant highlight, celebrated for their friendliness, professionalism, and readiness to assist guests with any requests, from itinerary planning to general inquiries. Individuals such as Antonio, Elvis, and Benedict are frequently mentioned for going above and beyond to ensure a welcoming and accommodating stay.
While the hotel does offer complimentary Wi-Fi in certain public areas, guests note some challenges with in-room internet access due to additional charges and variable performance. However, the complimentary Wi-Fi available in spots such as Starbucks provides some respite.
The fitness center, while compact, is well-equipped and open 24/7, adding to the hotel's allure for fitness-conscious guests. Its uncrowded nature allows visitors to enjoy their workouts conveniently.
Families and business travelers both find Club Wyndham Midtown 45 accommodating. The spacious suites and cooking facilities are ideal for families, offering comfort and flexibility. For business travelers, the hotel’s proximity to important venues and its business center provide an efficient environment for productivity.
Overall, Club Wyndham Midtown 45 delivers remarkable value with its combination of superb location, comfortable accommodations, and attentive service, making it a favored destination for visitors to New York City.
The Hyatt Grand Central New York is celebrated for its ideally central location, nestled right in the heart of Manhattan next to Grand Central Station. This prime positioning offers guests effortless access to iconic attractions such as Times Square, the Empire State Building, and Bryant Park, as well as a multitude of dining and shopping options. The convenience makes it a desirable choice for both leisure and business travelers eager to experience the vibrancy of Midtown Manhattan.
Guests frequently praise the spaciousness and comfort of the hotel rooms, with many highlighting the cozy and restful beds. The rooms are generally clean, contributing to an inviting and relaxing atmosphere, although some visitors noted that the bathrooms could benefit from updates. The hotel staff is often commended for their friendly and supportive service, assisting in creating a welcoming environment during visits.
The breakfast experience at the Hyatt offers a commendable selection and quality, though some guests feel that the cost does not always align with the value. The hotel’s gym is another positive well-received aspect, with a variety of equipment that encourages guests to maintain their fitness routines.
Family travelers have a positive experience, enjoying the spacious accommodations and strategic location suitable for family activities. While the hotel does not always meet all expectations regarding luxury and four-star standards, guests still appreciate the cleanliness, modernity, and a generally positive stay experience.
Overall, the Hyatt Grand Central New York provides a reliable and well-located option for those eager to delve into the energy of New York City, with a few areas noted for improvement, particularly regarding amenities and service efficiency.
Arlo NoMad stands out as a remarkable choice for visitors seeking a contemporary, clean and conveniently located hotel in the heart of Manhattan. Its prime location is a significant selling point with guests consistently praising its proximity to major attractions such as the Empire State Building, Times Square and Madison Square Garden, as well as its accessibility to numerous subway lines. The vibrant neighborhood, filled with diverse dining options and cultural hotspots, further enhances the appeal of staying at Arlo NoMad.
The hotel's rooms, although compact, are modern, clean and thoughtfully designed, maximizing space without compromising comfort. Many rooms offer breathtaking views of the New York City skyline with several featuring direct views of the Empire State Building. Guests appreciate the daily housekeeping services and the well-maintained, cozy ambiance, making short stays and business trips particularly enjoyable.
Breakfast at Arlo NoMad receives mixed reviews; while the quality of the food is often praised, the limited options and high prices are a common point of contention. On the other hand, the hotel's dinner options, particularly the Lebanese cuisine at the in-house restaurant and the recently opened diner, receive positive feedback for their delicious offerings. The rooftop bar provides a lovely ambience, although some guests found the noise level to be distracting.
The staff at Arlo NoMad earn widespread acclaim for their friendliness, professionalism and helpful nature, significantly enhancing the overall guest experience. The accommodating attitude of the employees, including the front desk and housekeeping staff, ensures that guests feel welcomed and valued throughout their stay.
WiFi connectivity at the hotel is generally reliable and strong. However, some guests reported occasional connectivity issues and found the setup process challenging. Parking presents a challenge as no dedicated parking spaces are available and the valet service is not always efficient. Guests are advised to plan parking arrangements in advance or consider alternative transportation methods.
A particular highlight of the hotel is the comfort of the beds, described as exceptionally comfortable and conducive to a good night's rest. The overall cleanliness and well-maintained facilities add to the pleasant experience, despite occasional minor lapses in some areas.
Arlo NoMad is continually recommended for its strategic location, cleanliness, comfortable beds and professional staff. Though it may not match the opulence of a five-star hotel and has some areas for improvement, it offers excellent value for money, especially for those on business trips or short stays, ensuring a memorable New York City experience.
Sofitel New York garners significant praise from visitors, particularly for its prime location in Midtown Manhattan. Conveniently situated near iconic attractions like Times Square, Broadway theaters, and Fifth Avenue shopping, the hotel offers a balance of accessibility and tranquility, slightly distanced from the overwhelming city bustle. The hotel’s close proximity to Grand Central Station and multiple subway lines enhances guests' city navigation, while nearby dining options enrich their cultural experience. The elegant and polished lobby, along with spacious and comfortable rooms, create an inviting atmosphere enhanced by a professional and attentive staff, making Sofitel New York a coveted gem in the city.
Guests appreciate the quality and presentation of the hotel's breakfast, with the American breakfast and à la carte menu drawing particular praise for taste and sophistication. The on-site Gaby Brasserie is well-regarded, although there are concerns about high costs and limited vegetarian options. The closure of the hotel’s dining facilities has been a point of contention, but the wealth of surrounding eateries offers alternative choices.
Room accommodation impresses with size and comfort, featuring luxurious elements like king-size beds and spacious bathrooms with separate showers and tubs. The cleanliness of the hotel is often highlighted, thanks to a diligent housekeeping team. Guest interactions with the staff are predominantly positive, with commendations for their warmth, professionalism, and dedication to enhancing the experience.
While the gym facilities, open 24 hours, are slightly compact, they fulfill guest expectations, contributing positively as a valuable amenity. The hotel’s beds are frequently celebrated, providing restful sleep after a tiring day in the city.
Although there are discussions about the hotel's four-star status, due to some outdated facilities and a lack of certain amenities, its overall comfort, luxury, and attentive service make it an attractive destination for both leisure and business travelers. The Sofitel New York successfully blends elegance and convenience, making it an enticing stay for anyone in Manhattan, combining timeless luxury with practical warmth.
Embassy Suites By Hilton New York Manhattan Times Square is lauded for its prime, central Manhattan location, making it an ideal base for exploring iconic New York City attractions such as the Empire State Building, Times Square and Central Park. The hotel's positioning between Fifth and Sixth Avenues and its proximity to subway stations, shopping districts and a variety of eateries make it a highly favored choice for guests who value convenience and vibrant city life. Additionally, the hotel offers spectacular views, particularly of the Empire State Building, enhancing the overall guest experience.
The complimentary breakfast is a highlight for many, offering a wide selection of hot and cold options that include fresh fruit, pastries, cereals and custom-made omelettes. The breakfast service is praised for being satisfying and well-rounded, despite occasional issues with overcrowding and prompt replenishment of buffet items.
While the dinner experience, including a complimentary happy hour with snacks and drinks, adds value to the stay, there are mixed reviews about the quality and cleanliness of the dinner offerings. Reports of hair in food and slow service were noted, though the staff's friendliness and the happy hour itself received positive feedback.
The rooms are generally clean, comfortable and well-equipped with modern amenities. Many guests appreciate the spectacular city views and the ideal location. However, some reviews mention that the rooms are smaller than expected with ventilation and storage issues. Housekeeping consistency also varied with some guests highlighting occasional lapses.
Cleanliness at the hotel is generally good with many guests noting clean rooms and well-maintained spaces. However, there are some reports of inconsistent cleaning standards, such as dusty areas and unclean elevators, although these issues appear to be sporadic.
The staff at Embassy Suites By Hilton New York Manhattan Times Square receive high praise for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. Notable mentions of specific staff members add a personal touch to the overall positive evaluations. However, a few guests did report encountering inattentive staff on occasion.
The WiFi service at the hotel has mixed reviews. While some guests found the internet to be good, fast and reliable, others encountered connectivity issues and disruptions, suggesting that the service can be inconsistent.
The hotel's fitness center is well-equipped and appreciated for being accessible 24 hours a day. Despite frequent mentions of the lack of towels, the overall feedback regarding the gym is positive due to its quality equipment and spacious design.
Families find the hotel especially accommodating with family-friendly amenities such as fridges and microwaves and suite dividers offering children their own TV space. The hotel is secure and comfortable for families, although the dining facilities can be slightly crowded, making them less ideal for larger family groups.
The primary beds are highly praised for their comfort, though the sofa beds receive mixed reviews with many noting that they could be improved.
Overall, Embassy Suites By Hilton New York Manhattan Times Square generally meets the expectations of its four-star rating, providing good facilities, a clean and modern environment and helpful staff, contributing to a positive guest experience.
The New York Hilton Midtown is highly regarded for its central and strategic location in the heart of Manhattan, making it an outstanding choice for tourists eager to explore the city's iconic attractions such as Times Square, Central Park, and Rockefeller Center. Its proximity to multiple subway lines enhances convenience for exploring the city further. The hotel offers a tranquil retreat slightly removed from the immediate hustle and bustle of Times Square, providing an ideal balance of accessibility and quiet.
Guests frequently praise the friendliness and helpfulness of the hotel staff, who consistently contribute to a welcoming and comfortable atmosphere. The accommodations are noted for their cleanliness and spaciousness, with comfortable beds ensuring a restful stay. While some rooms are mentioned as needing updates, the overall comfort and cleanliness make the Hilton Midtown a pleasant place to return to after a day of city exploration.
The breakfast experience at the Hilton Midtown is positively received, with Herb N' Kitchen offering a diverse range of options to cater to various dietary needs. The variety and quality of the breakfast buffet are commended, though some guests find the cost high. Despite a few logistical concerns such as long queues, the inclusion of breakfast through packages adds convenience.
The hotel's gym is a notable feature, well-equipped and providing an excellent space for guests to maintain their fitness routines. Conversely, Wi-Fi services and parking costs are areas that receive criticism, with some guests finding the connectivity subpar and parking fees excessively high.
Families find the hotel to be kid-friendly and accommodating, with spacious suites and attentive staff who make special occasions memorable. Overall, the New York Hilton Midtown offers a comfortable and strategically located base for families and travelers alike, providing a blend of classic charm and modern convenience despite some minor inconsistencies in amenities and service.
Ideally located in the heart of the city, the hotel is just steps away from all the famous attractions such as MoMA Radio City Music Hall, the Rockefeller Center, Broadway shows and the Madison Square Garden.
Summary of reviews
The Hyatt Centric Times Square New York is an exceptional choice for anyone seeking a comfortable and convenient stay in the heart of NYC. The hotel's fantastic location in Times Square offers stunning views and easy access to major attractions, restaurants, shops and theaters. The rooms are spacious, modern and clean, equipped with all the necessary amenities and the beds are very comfortable. Guests rave about the friendliness and helpfulness of staff, who make the stay even more enjoyable. While some guests found the lack of a proper breakfast option on site disappointing, others mentioned nearby alternatives. The hotel is family-friendly with spacious and clean rooms perfect for families with young children. The rooftop bar, Bar 54, offers exceptional views of the city skyline and the hotel's central location makes it ideal for night owls. Overall, the Hyatt Centric Times Square New York offers excellent value for the price and is highly recommended for anyone looking for a clean, comfortable and convenient stay in the city.
The Millennium Hotel Broadway Times Square is a great choice for travelers looking for a central location in the heart of Times Square. Guests rave about the hotel's unbeatable location with many describing it as perfect or amazing. The staff is extremely helpful and provides exceptional customer service. While some guests have mixed feelings about the rooms with some describing them as dirty and outdated, others appreciate the spaciousness and great views. The hotel's cleanliness receives high praise, although some guests mention issues with details like dusting and maintaining facilities. The comfortable beds and clean, cozy bedding are highly recommended for a restful night's sleep. The hotel's facilities are described as elegant, beautiful and clean. While there are some negative reviews, the majority of guests feel that their stay was worth the money. Overall, the Millennium Hotel Broadway Times Square is a great choice for visitors who want a central and convenient location to explore the city that never sleeps.
The Sheraton New York Times Square Hotel enjoys resounding praise for its prime location, which places guests at the heart of Manhattan, mere steps away from iconic attractions such as Times Square, Central Park and Broadway theaters. This strategic position offers ease of access to subway stations and major sites like the Museum of Modern Art (MoMA) and Rockefeller Center. The convenience of nearby airports and surrounding dining and shopping options further enhances the overall guest experience, making it an exceptional base for exploring New York City.
Breakfast at the hotel elicits mixed reactions. Many guests appreciate the American variety, cleanliness and friendly service, though long waiting times, high prices and limited options for those with dietary restrictions are common grievances. Similarly, the dinner experience is varied but generally positive. Guests highlight the quality of food and service, especially at the Library Bar, despite some criticisms about the restaurant aesthetics and availability of mixed drinks.
Rooms at the hotel are noted for their cleanliness, comfort and impressive city views from higher floors. However, complaints arise about the small size and outdated furnishings, along with issues like noisy air conditioning and inadequate soundproofing. The mixed reviews extend to the cleanliness of the rooms, where efforts by the diligent cleaning staff are recognized, but lapses in thoroughness are occasionally reported.
Staff experiences vary widely. While some guests laud the helpfulness and professionalism of certain employees, particularly in housekeeping and bell services, the reception staff often receive harsh criticism for rudeness and inefficiency, which detracts from the overall guest experience.
Wi-Fi access is another pain point with many guests finding the extra cost unreasonable and the quality of service inconsistent. Complimentary Wi-Fi for Marriott Bonvoy members is a plus, but connectivity issues remain a frequent source of frustration.
The hotel's gym is well-regarded for its extensive equipment and cleanliness, providing a satisfactory fitness experience despite occasional minor issues. Parking, although available, is often described as expensive with some maintenance concerns related to the parking garage.
The beds receive mixed reviews; some guests find them comfortable, while others consider them too small or uncomfortable due to hard, noisy mattresses. These mixed experiences contribute to the overall perception that the hotel may not fully meet expectations for a four-star rating.
Business travelers will find adequate facilities such as conference rooms and a business service center, though some operational concerns and security issues have been noted. Despite these shortcomings, the efficient front desk staff and additional amenities like the gym make it a worthwhile option for business purposes.
In summary, the Sheraton New York Times Square Hotel is lauded for its unbeatable location and convenience, but improvements in service, room quality and amenities are necessary to uphold the four-star standard and enhance the guest experience.
W New York - Times Square enjoys an enviable location in the heart of Times Square, making it a prime choice for visitors eager to explore New York City. This central positioning provides easy access to Broadway, iconic landmarks, dining options, and public transportation, all of which are highlights in the reviews. The staff consistently garners high praise for their friendly and attentive service, with many individuals receiving personal mentions for going above and beyond to meet guest needs. The cleanliness of the hotel contributes to its appeal, offering a well-maintained and inviting atmosphere.
Guests often appreciate the rooms for their modern design, comfort, and stunning views of the city, particularly from higher floors. However, some areas for improvement are noted, such as the need for updates in certain rooms and concerns over noise and space limitations. The gym is well-received, described as spacious and well-equipped, further enhancing the guest experience for fitness enthusiasts.
While the breakfast receives mixed feedback, with some enjoying the options and environment, others find it limited and overpriced. The Wi-Fi service also presents a challenge for some guests, especially concerning additional fees and connection quality. Despite these critiques, the overall experience at W New York - Times Square remains favorable, with its stylish design, exceptional service, and unbeatable location often leading visitors to recommend the hotel and return for future stays. The combination of comfort and proximity to the vibrant life of Times Square provides a memorable stay for those looking to immerse themselves in the energy of New York City.
M Social Hotel New York Times Square stands out as a highly recommended choice for anyone looking to immerse themselves in the vibrancy of New York City. Nestled in the heart of Manhattan, guests benefit from its prime location, which offers close proximity to iconic attractions like Times Square, Central Park and Broadway theatres. Despite its central spot, the hotel provides a surprisingly restful retreat with quiet surroundings and breathtaking views of Times Square from many rooms and the rooftop bar.
The breakfast experience at M Social Hotel often delights guests with its delicious and varied selection, including an American-style buffet that provides an excellent start to the day. While some found the wait times and pricing to be drawbacks, the friendly service generally compensates for these minor inconveniences. Dinner at the hotel receives praise for its ambiance, particularly the rooftop bar with its stunning views, even though some guests note the prices are on the higher side.
Rooms at M Social Hotel are typically larger than expected for New York City standards, offering modern amenities and a clean, comfortable environment. Guests appreciate the spaciousness, comfortable beds, beautiful views and daily housekeeping services. Although there are occasional reports of minor maintenance issues and inadequate lighting, the overall sentiment towards the rooms remains positive.
The hotel consistently receives high marks for cleanliness with spacious, well-equipped and tidy rooms being a common highlight. Housekeeping is efficient and thorough, ensuring a spotless environment. The friendly and attentive staff also add to the positive guest experience, providing welcoming and professional service from check-in to departure.
While the free WiFi generally performs well with good to fast speeds, some guests experience slow or temperamental connections, particularly on higher floors. The gym facility, although small, is well-equipped and clean, catering well to guests' fitness needs.
Parking presents a challenge due to its off-site nature and high costs, but the hotel staff assists in providing directions and recommendations for nearby options, ensuring a manageable experience. Families will find the M Social Hotel particularly accommodating with various entertainment options in the lobby and spacious common areas, though the room sizes may feel cramped for larger groups.
In summary, M Social Hotel New York Times Square offers a commendable stay marked by its prime location, clean and comfortable rooms and friendly service, making it an excellent choice for a quality experience in the city's heart.
This hotel is a calm oasis in the heart of New York City's most vibrant area. It has 795 spacious rooms and suites that offer a unique, birds-eye view of NYC. Its 23,500 square feet of well-appointed event space make it the ideal choice for business travel.
Summary of reviews
Overall, guests have had a great experience at Hyatt Regency Times Square. The hotel's prime location in the heart of Times Square is a major highlight with easy access to all the major attractions. Despite being busy, the hotel offers excellent facilities and services. Guests have given very positive reviews, praising the overall quality of the hotel. While some have noted the slightly outdated look of the hotel, this does not detract from the great experience they had. If you're looking for a top-notch hotel in New York City, Hyatt Regency Times Square is definitely worth considering.
The Renaissance New York Midtown Hotel is a centrally located hotel with exceptional service and a perfect location for exploring Manhattan. The hotel boasts spacious, clean rooms with comfortable beds and modern amenities, as well as stunning city views from higher floors. The staff are friendly, helpful and knowledgeable with many guests receiving sweet gestures such as champagne or room upgrades. The hotel's common areas are well-maintained and exceptionally clean with daily housekeeping and new linens readily available. While some guests experienced slight issues with the room's cleanliness, the hotel's staff was quick to address any concerns. Guests were overall quite pleased with the breakfast with many praising the delicious food. The only drawbacks were that some rooms were small and some had minor issues with maintenance. Overall, the Renaissance New York Midtown Hotel is a great choice for anyone looking for a centrally located and highly convenient hotel in Manhattan.
The InterContinental New York Times Square by IHG, is praised by guests for its unbeatable location near Times Square, public transportation and great restaurants. The breakfast experience is mixed with some guests finding it delicious and others finding it limited, expensive and with hidden charges. The rooms range in quality from outdated and small to modern and spacious with some guests encountering issues with misleading room descriptions. Guests appreciate the hotel's focus on cleanliness with most finding their rooms to be clean and comfortable, although some encountered minor issues. The staff received high praise for their excellent customer service, although there were some isolated incidents of unfriendly or unhelpful staff. The beds are generally reported to be comfortable, despite a few negative comments. Overall, the InterContinental New York Times Square is a good choice for those looking for a clean and comfortable stay in a fantastic location, although guests should be aware of possible issues with breakfast, room descriptions and service.
New Yorker by Lotte Hotels is a great choice for those looking for a comfortable and convenient stay in the heart of New York City. The hotel's location is unbeatable with easy access to all major attractions and transport links. While some rooms may be small and have outdated decor, they are generally clean and comfortable with all necessary amenities. The staff is exceptional with many guests praising their friendliness and helpfulness. The beds are also a highlight with numerous guests raving about their comfort level. Overall, New Yorker by Lotte Hotels is a great choice for those looking for a clean, comfortable and convenient stay in the city.
The Element Times Square West in Manhattan is highly regarded for its prime location, making it an ideal choice for both tourists and business travelers. Its proximity to Times Square, major subway lines, and key transportation hubs like Penn Station offers guests easy access to the city’s attractions. Situated amongst vibrant dining and entertainment options, the hotel provides a perfect blend of city excitement and a quiet retreat.
Guests appreciate the overall comfort and modern amenities of the hotel, including spacious rooms equipped with kitchenettes—featuring refrigerators, microwaves, stoves, and dishwashers—that cater to both short and extended stays. The rooms are noted for their cleanliness, with comfortable beds and stunning city views enhancing the experience. While there are occasional comments about noise and elevator wait times, these are minor compared to the overall satisfaction with the accommodations.
Breakfast receives generally positive reviews for its variety and quality, with many guests finding value in the complimentary offering. However, the breakfast area can be overcrowded at times, and the selection could benefit from more plant-based options. The hotel’s gym, open 24/7, is well-equipped and considered a valuable amenity, despite being compact.
The staff at Element Times Square West earns high marks for their friendliness and helpfulness, contributing significantly to a positive atmosphere. While free Wi-Fi is mostly reliable, ensuring an uninterrupted browsing experience, there are rare incidents of connectivity issues. The hotel does not offer its own parking but provides convenient access to nearby garages.
For those interested in nightlife, the surrounding area offers lively venues and dining options, with some noise from nearby rooftop pubs noted. Overall, the Element Times Square West is recommended for travelers who value location and affordability, with its central geographic advantage and practical amenities making it a preferred choice for those visiting New York City.
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