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Summary of reviewsHôtel du Bourg, located in the heart of Valmorel, receives widespread acclaim for its exceptional location, just steps from ski lifts, restaurants, and shops. The panoramic mountain views from the rooms enhance the picturesque setting. Guests consistently commend the warm and exceptional service provided by the staff, creating an atmosphere of genuine hospitality. The hotel features a lively bar that contributes to the overall appeal, making for a welcoming environment in this charming resort town.
The hotel's breakfast generally meets expectations, noted for its generosity and quality, with a range of regional savory and sweet products that guests appreciate for their freshness and taste. Though some mention a desire for more variety, such as fresh fruit and homemade options, the breakfast quality is consistently praised. Despite the breakfast area being somewhat cramped, this aspect of the stay, along with the excellent location and amazing staff, adds to the overall enjoyment.
Hôtel du Bourg offers cozy and quiet rooms, providing a tranquil escape in the mountains. While rooms are compact, they are functional and cleaned daily, ensuring cleanliness and comfort. Although the bathrooms might benefit from modernization, the overall pleasantness and tranquility of the rooms are noted by guests.
The hotel's spotless environment is frequently highlighted by reviewers, with staff working diligently to maintain this standard. This cleanliness, combined with the soundproofed rooms, results in a peaceful retreat for travelers. The friendly and attentive staff elevate the experience further, with guests frequently mentioning their kindness, efficiency, and helpfulness, contributing to a welcoming and supportive atmosphere. Overall, Hôtel du Bourg offers a clean, comfortable, and enjoyable stay with excellent service. Show more
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Business Hotel
The hotel has a breakfast room that can be used as a meeting room for groups staying at the hotel, accommodating up to 20 people in classroom style.
3-Star Hotel
Located in the center of Valmorel, this hotel is close to ski slopes, rental shops, and restaurants. It features ski-in/ski-out access and a sauna. The staff are friendly and helpful.
Hotel where Extra Health & Safety Measures Have Been Taken
This hotel follows strict social distancing protocols and offers contactless check-in and check-out options. Rooms are thoroughly sanitized between guests, ensuring a safe and comfortable stay.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Isolate and go to nearby doctor right away.
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: 07/03/2020
Standard Double RoomThis double room comes with a double bed and is decorated in a traditional mountain style with wood and warm-coloured fabrics. There is a private bathroom with a bath and a hairdryer. The room also features a LCD TV and views of the village.
Please not that this room does not have twin beds, only a double bed.
Triple RoomThis triple room comes with 3 single beds or one double bed and one single bed. The rooms offer a view onto the surrounding mountains and Valmorel’s traditional slate-tiled roofs.
Quadruple RoomThis large room features views of the surrounding mountains and Valmorel’s traditional slate-tiled roofs, a private bathroom with a bath and hairdryer, an LCD satellite TV.
Comfort Double RoomThis double room, comes with either a double bed or twin beds and features high ceilings or a private terrace with mountain views. The private bathroom has a bath and a hairdryer. There is a LCD satellite TV and free WiFi.
Duplex Suite (2 adults)This suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite provides soundproof walls, a tea and coffee maker, a wardrobe, a flat-screen TV, as well as city views. The unit offers 2 beds.
Standard Double Room with BalconyThe double room offers soundproof walls, a tea and coffee maker, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Comfort Double Room with BalconyThe double room provides soundproof walls, a tea and coffee maker, a balcony with mountain views as well as a private bathroom featuring a bath.
Triple Room with BalconyThe triple room features soundproof walls, a tea and coffee maker, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 2 beds.
Quadruple Room with BalconyThe quadruple room features soundproof walls, a tea and coffee maker, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 3 beds.
Duplex Suite (2 adults) with BalconyThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a balcony with mountain views, this suite also provides soundproof walls and a flat-screen TV. The unit offers 3 beds.
Guest Reviews
8.2
Very Good
Location
Nestled in the heart of Valmorel, Hôtel du Bourg delights visitors with its prime location. Guests frequently praise its central position, perfectly situated for easy access to ski lifts, restaurants, and shops, just steps away from the vibrant pedestrian street. The panoramic mountain views from the rooms further enhance the experience, offering stunning vistas that perfectly complement the hotel's ideal setting. Renowned for their warmth and exceptional service, the staff contribute to an atmosphere of genuine hospitality that guests consistently commend. The lively bar adds to the overall appeal, creating a welcoming environment that makes for a perfect stay in this charming resort town.
Breakfast
Hôtel du Bourg offers breakfast that generally meets guests' expectations, with several reviews highlighting its generosity and quality. The breakfast includes a variety of regional savory and sweet products, which many guests appreciate. The freshness and taste of the offerings are frequently noted as being very good, with some describing the breakfast as super and delicious. While the variety is often praised, some guests express a desire for more diverse options, such as fresh fruit, homemade cakes, and jams. The breakfast area can be cramped, and some guests feel the space could better accommodate the number of visitors. Nonetheless, the hotel consistently receives positive feedback for its breakfast quality, contributing to an enjoyable stay alongside an excellent location and amazing staff.
Rooms
Hôtel du Bourg offers cozy and quiet accommodations, providing a serene escape in the mountains. While the rooms are compact, which is common for mountainous locations, they are functional and maintained on a daily basis, ensuring cleanliness and comfort. However, the bathrooms show signs of wear and could benefit from modernization. Despite the need for renovation, guests appreciate the overall pleasantness of their stay and the tranquility of their rooms.
Cleanliness
Hôtel du Bourg consistently impresses guests with its impeccable cleanliness and hospitable staff. Reviewers frequently highlight the flawless cleanliness of the rooms, noting that the staff works diligently to maintain a spotless environment. The welcoming style of the hotel extends beyond its decor, with staff members praised for their kindness and helpfulness, enhancing the overall comfort of guests' stays. While the bathrooms are described as small and somewhat old-fashioned, they are well maintained and clean. Soundproofed rooms contribute to the comfort, creating a peaceful retreat for travelers. The breakfast offerings receive positive mentions, adding another layer to the enjoyable experience at this well-placed hotel. Overall, Hôtel du Bourg offers a clean and comfortable stay with excellent service.
Staff
At Hôtel du Bourg, the warmth and hospitality of the staff consistently shine through, making guests feel truly welcome. The staff's friendliness and attentiveness are frequently highlighted, showcasing their commitment to exceptional service. Guests repeatedly mention the staff’s kindness and efficiency, emphasizing their helpfulness and the valuable information they provide. This personable approach is complemented by the owners, who are described as both pleasant and engaged with their guests. The uniformly positive interactions with the staff contribute to an overall welcoming and supportive atmosphere.
No, Hôtel du Bourg doesn't have any pool.
No, a spa isn't available at Hôtel du Bourg.
No, Hôtel du Bourg doesn't allow dogs.
No, parking facilities aren't available at Hôtel du Bourg.