Hotel Stella D'Italia
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Summary of reviewsHotel Stella D'Italia is celebrated for its exceptional lakeside location on the serene shores of Lake Lugano, offering breathtaking views from every room. This family-run establishment is perfect for those seeking a tranquil and romantic retreat, accentuated by a well-maintained garden and picturesque terrace. The peaceful setting and the surrounding quaint village provide an authentically charming Italian experience just a short drive from Lugano.
Dining at the hotel garners high praise for its beautiful outdoor settings and excellent cuisine. Guests appreciate the delightful ambiance of dining by the lake, especially in the garden or on the lakeside terrace. The quality of the food, often classical Italian dishes, is generally commendable though some guests feel the menu could offer more variety. Notably, the service during meals is often described as attentive and stylish, enhancing the overall dining experience.
The hotel’s breakfast experience receives mixed reviews. While the setting by the lake creates a serene and special environment, the breakfast offerings are perceived as quite basic with limited variety. The quality and selection of items could benefit from enhancements to meet guests' expectations more consistently.
Rooms at Hotel Stella D'Italia are known for their picturesque lake views, especially from those with balconies. Guests find the beds generally comfortable and rooms spacious, though the decor often feels dated and in need of refurbishment. Cleanliness is mostly upheld with a few areas highlighted for needing better upkeep. The hotel melds historic charm with modern comforts, creating a cozy atmosphere despite some variability in room quality and maintenance.
The staff of Hotel Stella D'Italia is frequently praised for their friendliness and helpfulness, contributing to a welcoming and pleasant stay. Though there are occasional mentions of less enthusiastic service, these instances are exceptions rather than the norm. Overall, the professional and accommodating nature of the staff is a standout feature.
The hotel provides free Wi-Fi throughout the property, though connectivity can be inconsistent, particularly in rooms and outdoor areas like the private beach. While functional for basic needs, improvements in speed and reliability would enhance the guest experience.
As a three-star hotel, Stella D'Italia effectively balances rustic charm with modern conveniences, matching its reasonable pricing. The atmosphere is tranquil and picturesque, catering to guests seeking a calm and beautiful retreat without the extravagance of higher-rated establishments.
Finally, Hotel Stella D'Italia is noted for its dog-friendly policies, welcoming pets warmly and ensuring a comfortable stay for both guests and their canine companions. This hospitality extends across the hotel, from rooms to dining areas, reinforcing its commitment to being a pet-friendly establishment.
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Dining at the hotel garners high praise for its beautiful outdoor settings and excellent cuisine. Guests appreciate the delightful ambiance of dining by the lake, especially in the garden or on the lakeside terrace. The quality of the food, often classical Italian dishes, is generally commendable though some guests feel the menu could offer more variety. Notably, the service during meals is often described as attentive and stylish, enhancing the overall dining experience.
The hotel’s breakfast experience receives mixed reviews. While the setting by the lake creates a serene and special environment, the breakfast offerings are perceived as quite basic with limited variety. The quality and selection of items could benefit from enhancements to meet guests' expectations more consistently.
Rooms at Hotel Stella D'Italia are known for their picturesque lake views, especially from those with balconies. Guests find the beds generally comfortable and rooms spacious, though the decor often feels dated and in need of refurbishment. Cleanliness is mostly upheld with a few areas highlighted for needing better upkeep. The hotel melds historic charm with modern comforts, creating a cozy atmosphere despite some variability in room quality and maintenance.
The staff of Hotel Stella D'Italia is frequently praised for their friendliness and helpfulness, contributing to a welcoming and pleasant stay. Though there are occasional mentions of less enthusiastic service, these instances are exceptions rather than the norm. Overall, the professional and accommodating nature of the staff is a standout feature.
The hotel provides free Wi-Fi throughout the property, though connectivity can be inconsistent, particularly in rooms and outdoor areas like the private beach. While functional for basic needs, improvements in speed and reliability would enhance the guest experience.
As a three-star hotel, Stella D'Italia effectively balances rustic charm with modern conveniences, matching its reasonable pricing. The atmosphere is tranquil and picturesque, catering to guests seeking a calm and beautiful retreat without the extravagance of higher-rated establishments.
Finally, Hotel Stella D'Italia is noted for its dog-friendly policies, welcoming pets warmly and ensuring a comfortable stay for both guests and their canine companions. This hospitality extends across the hotel, from rooms to dining areas, reinforcing its commitment to being a pet-friendly establishment.
3-Star Hotel
Located in Valsolda, Hotel Stella D'Italia offers comfortable accommodation with a traditional touch. Guests appreciate its scenic location and friendly atmosphere.
Family Friendly Hotel
Dog Friendly Hotel
About Hotel Stella D'Italia
License: 013234-ALB-00001, IT013234A1UCYB9RNL
Guest Reviews
Location
The hotel's peaceful setting creates a dreamlike ambiance that many describe as magical and romantic, perfect for those seeking a quiet retreat. The quaint village surrounding the hotel adds to its allure, providing a picturesque and authentic Italian experience just a short drive from Lugano.
In summary, Hotel Stella D'Italia is celebrated for its unbeatable lakeside location, stunning views and serene environment, making it a top destination for travelers looking to enjoy the natural beauty of Lake Lugano.
Breakfast
Guests generally find the breakfast itself to be quite simple and basic. While some describe it as delicious and sufficient, others note that it is minimalistic and lacking in variety. The offerings typically include basic items such as rolls, mini croissants, ham, salami and cheese with a limited selection that could benefit from more diversity, including fresh fruits and healthier options. Specialty items like scrambled eggs or omelets are available but often come at an additional cost, which some guests find disappointing.
The quality of the breakfast is also a point of contention. Some guests find it to be of good quality and sufficient for starting the day, while others feel it could be improved with more fresh and regional products. The coffee, served from a fully automatic machine, does not meet the expectations of those hoping for a traditional Italian espresso.
Service at breakfast receives positive feedback with many guests appreciating the attentive and stylish presentation at the table. However, the breakfast buffet, where offered, is noted to be quite limited and sometimes not replenished promptly.
Overall, while the picturesque setting of the breakfast at Hotel Stella D'Italia is highly valued, the breakfast menu itself could benefit from enhancements in variety and quality to match the lovely dining environment by the lake.
Dinner
The food quality in the hotel's restaurant frequently receives high marks with many guests finding the dinner options delicious, well-cooked and elegantly presented. Classic Italian dishes are a highlight, though some guests remark that the menu feels too short and lacks variety with lunch offerings often similar to dinner. Despite the occasional desire for more Mediterranean touches and a broader selection, the overall dining satisfaction remains high.
However, some guests express concerns about the cost of dining at the hotel, noting it can be quite expensive. The price-performance ratio does not always meet expectations and a few diners found the quality not up to the hotel's standards, sometimes describing the food as mediocre or even disappointing. Others also mentioned the unfriendly reservation process and feeling that reserved tables were prioritized for regular guests.
While indoor dining is well-received, many feel that outdoor dining elevates the experience, though it is subject to weather conditions. Despite some mixed reviews, the charming location and the potential for an enjoyable and high-quality dining experience make it a compelling choice for visitors to Hotel Stella D'Italia.
Rooms
Rooms are generally spacious and comfortable with several guests noting the comfortable beds and large bathrooms. Antique decor and vintage styling are common; some rooms are tastefully renovated and equipped with modern amenities like new bathrooms and wood flooring. However, the overall decor and furnishings tend to be older and show signs of wear and tear, leading some guests to mention that the rooms feel outdated and could benefit from refurbishment and better maintenance.
Cleanliness receives mixed reviews. While many guests report their rooms to be very clean and well-maintained, others point out issues with cleanliness and upkeep, such as stained carpets and headboards, yellow water in the bathtubs and insufficient vacuuming.
Room sizes vary with some described as quite large and others as remarkably small or claustrophobic. Family rooms and those with multiple beds are noted for their generosity in space. Still, there are complaints about small and simple furnishings that need updating and the presence of necessary items like a toothbrush cup, mini fridge or kettle being overlooked.
In summary, Hotel Stella D'Italia provides a cozy, charming atmosphere with stunning lake views, but consistency in room quality and maintenance can vary. Visitors seeking a blend of historic charm with modern comforts may find the hotel’s positives outweigh the need for updates and improvements.
Beds
However, the reviews also indicate several issues with the beds. A significant number of guests mentioned uncomfortable mattresses with complaints about them being too soft, hard or having strong springs that made every movement noticeable. Specific concerns included broken bed frames, shaking bed legs and beds that were deemed too short, tiny or with poor-quality mattresses. Furthermore, while the beds were often described as clean and tidy, there were mentions of hard and very hard pillows as well as soft pillows creating discomfort for some guests.
Overall, while some guests were satisfied with the comfort and cleanliness of the beds at Hotel Stella D'Italia, others experienced varying degrees of discomfort due to issues with the mattresses, bed frames and pillows.
Cleanliness
Rooms, described as simple yet cozy, are typically clean and benefit from regular and proper cleaning routines. The hotel's old-fashioned charm is often emphasized with clean club armchairs in the reading room adding to the inviting atmosphere. Despite the dated nature of some furnishings, cleanliness remains a prominent positive note.
However, there are a few areas where feedback suggests room for improvement. Some guests noted dust in less visible spots like under the bed and behind towel racks and mentioned that the carpeted hallways could use more attention, citing stains and a need for either deep cleaning or replacement. Bathrooms, though generally clean, occasionally received comments that indicated some aspects of hygiene could be better managed.
The overall impression of Hotel Stella D'Italia is of a well-maintained, charming establishment where cleanliness and comfort are taken seriously. While a few minor issues persist, they do not overshadow the hotel's strong commitment to providing a clean and welcoming environment for its guests.
Staff
On the flip side, there were occasional mentions of less enthusiastic or unfriendly behavior from some staff members with specific criticisms pointing out moments of poor service or a lack of warmth. However, these instances seemed to be exceptions rather than the norm.
Overall, the hotel's staff were largely described as professional, well-trained and supportive, creating a comfortable and pleasant atmosphere for the guests. The head waiter and reception staff, in particular, received praise for being warm and attentive. Despite the few instances of less-than-perfect interactions, the general consensus is that Hotel Stella D'Italia delivers a high level of hospitality with a friendly and caring team.
Wi-Fi
3 Star
The setting is picturesque, allowing for a tranquil and easy stay by the lake. The decor, described as old but with new furnishings, blends old-world charm with modern convenience. Visitors highlight the good service, consistent with three-star expectations and find the experience pleasantly matches the reasonable price level.
Although facilities are limited to three-star amenities, the well-kept surroundings and the charming atmosphere make for a satisfactory visit. The hotel is particularly recommended for those seeking a calm and beautiful retreat without the extravagance of higher-rated establishments.
Dog Friendly
No, Hotel Stella D'Italia doesn't have any pool.
No, a spa isn't available at Hotel Stella D'Italia.
Yes, Hotel Stella D'Italia welcomes dogs.
No, parking facilities aren't available at Hotel Stella D'Italia.
No, Hotel Stella D'Italia doesn't have a gym.
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