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Summary of reviewsThe ibis Lyon Carre De Soie offers a notable experience for travelers due to its strategic location, exceptional cleanliness and commendable staff. Positioned in a renovated neighborhood activity hub, the hotel provides excellent connectivity to central Lyon and attractions like the Groupama Stadium. Its proximity to metro and tram stations enables guests to reach the city center within 15-30 minutes via public transport. Moreover, the hotel is adjacent to bus stops and a park-and-ride facility, making it an ideal choice for attending events and business trips with close access to Eurexpo and other trade fairs.
Guests appreciate the hotel’s cleanliness with consistently high ratings for the ultra-clean rooms, spotless common areas and clean, comfortable beds. Despite being somewhat compact, rooms are modern, well-equipped and quiet, offering a cozy retreat from daily activities. Additional features like private underground parking, although occasionally noted to be narrow, provide security and convenience, especially for those traveling by car.
The breakfast at ibis Lyon Carre De Soie is frequently praised for its variety and quality, featuring an extensive selection of hot and cold items. Despite some perceptions of it being slightly overpriced, the hearty breakfast offerings stand out as a valued part of guests’ stay. Dinner services, although limited in-house, benefit from the hotel's proximity to various nearby dining options, adding convenience and variety for guests.
The hotel staff play a pivotal role in enhancing the guest experience. Reviews highlight their professionalism, attentiveness and warmth, contributing to a welcoming atmosphere. The efficient and friendly service provided by team members, exemplified by standout staff like Julien at the reception, ensures guests feel well-cared-for during their stay.
For families, the hotel proves to be practical with amenities like family rooms, adjacent communicating rooms and a playground, which make it child-friendly. The property’s dog-friendly policy is an added bonus for families traveling with pets.
Free wifi is another significant perk with generally positive feedback on its reliability and speed, although some guests experienced occasional connectivity issues. This service complements the hotel's modern and functional amenities, contributing to a comfortable and efficient stay suitable for both leisure and business travelers.
Overall, the ibis Lyon Carre De Soie blends convenience, comfort and accessibility. It stands as a practical choice for travelers seeking a well-rounded stay in Lyon, backed by strong services and strategic location. Show more
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Hotel Taking Steps Towards Sustainability
This hotel is listed as a certified hotel, indicating adherence to environmental practices.
Hotel with Parking
This hotel offers private parking, a terrace, and a bar. It is conveniently located near the LDLC Arena.
3-Star Hotel
This 3-star hotel is ideally located near public transport, offering convenient access to Lyon city center, Groupama Stadium, and LDLC Arena. It features 115 spacious and comfortable rooms, including Comfort Rooms with memory foam pillows, Nespresso machines, and Chromecast TVs. Guests can enjoy a varied buffet breakfast, a bar with drinks and snacks, and two meeting rooms.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a wardrobe, a carpeted floor as well as city views. The unit has 1 bed.
Standard Double Room with Sofa BedProviding free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, soundproof walls, a wardrobe, a sofa as well as city views. The unit offers 2 beds.
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a wardrobe, a carpeted floor as well as city views. The unit has 2 beds.
Standard Room With Twin Beds And Sofa BedProviding free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, soundproof walls, a wardrobe, a sofa as well as city views. The unit offers 2 beds.
Superior Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Nestled in a renovated neighborhood activity hub, the ibis Lyon Carre De Soie stands out for its strategic location, providing excellent connectivity to both the city center and major attractions like Groupama Stadium. The hotel is conveniently situated near the metro and tram stations, making it incredibly easy to reach central Lyon in 15-30 minutes via public transport. This accessibility extends to nearby train stations and the airport, ensuring smooth travel for visitors from afar.
The hotel's proximity to the tramway and bus stops makes it a logistically sound choice for events, such as rugby matches, concerts at La Rayonne and the Festival of Lights. Additionally, its closeness to the Eurexpo and trade fairs renders it an ideal spot for business travelers. Those traveling by car will appreciate the hotel’s private underground parking and the convenience of a nearby park and ride facility.
Guests have praised the hotel for its cleanliness, spacious rooms and modern structure. Despite being on the outskirts, the area around the hotel is quiet and includes a shopping center, providing a peaceful retreat after a busy day exploring Lyon or attending events.
Overall, the ibis Lyon Carre De Soie offers a perfect blend of convenience, comfort and accessibility, making it a practical choice for both short and extended stays in Lyon.
Breakfast
The breakfast at the ibis Lyon Carre De Soie garners praise for its variety and quality. Guests frequently describe it as very good with terms like excellent, delicious and hearty commonly used. The selection is extensive, featuring both warm and cold elements and is nicely presented. Highlights include scrambled eggs, bacon, various teas and top-notch pastries.
However, some guests find the breakfast to be overpriced relative to its offerings, pointing out occasional shortages of fresh fruits and vegetables or slow refill times on the buffet. The breakfast room is generally spacious, though some noted wait times when busy. Despite these minor drawbacks, most reviews agree that the breakfast provides a comprehensive start to the day, making it a valued part of their stay at the hotel.
Dinner
The dinner experience at ibis Lyon Carre De Soie receives mixed feedback from guests. While the hotel itself lacks an in-house restaurant, there are numerous dining options nearby, including a popular Italian restaurant and several other eateries that can be reached within a 5 to 10-minute walk. For those preferring to stay in, delivery services like Deliveroo are available, though options are limited to frozen pizzas or canned food provided by the hotel. The bar, open until 11 pm, is highly praised and offers a good selection of beverages with big beers priced at €6. However, guests should note the absence of room service and the inability to prepare coffee or herbal tea in the rooms. Although some late-night snack options would be appreciated, the quality of the dinner and breakfast served at the hotel has been commended by several visitors. Overall, while the immediate culinary offerings within the hotel are sparse, the proximity of various restaurants and the praised breakfast and bar services make dining at ibis Lyon Carre De Soie a reasonably pleasant experience.
Rooms
The rooms at ibis Lyon Carre De Soie receive high praise for their cleanliness and modern decor. Guests consistently find the rooms spacious and comfortable, often highlighting the large beds and clean bathrooms. Many reviews emphasize the quietness of the rooms with guests noting that they experienced very little noise disturbance. The furniture is new and the rooms are well-equipped, providing a suitable environment for a good night's rest.
While the rooms are often described as cozy and pleasant, some reviews mention that they can be a bit small, especially for three adults or a family. The lack of storage space, such as coat hangers and wardrobes and missing amenities like a kettle or coffee machine are noted by several guests. However, these minor inconveniences don't overshadow the overall positive experience.
The functional layout and modern styling of the rooms are appreciated by guests and the dedicated staff's attention to cleanliness and maintenance contributes to a pleasant stay. Overall, the rooms at ibis Lyon Carre De Soie are well-received for their comfort, cleanliness and efficient design, making them a reliable choice for travelers.
Beds
The 'ibis Lyon Carre De Soie' has garnered positive feedback for its bedding and overall sleep quality. Reviews frequently highlight the comfortable and orthopedic mattresses, which many guests found very comfortable. The main beds, often described as large and double-sized, tend to provide a restful night's sleep, supported by the quality of the bedding and soft pillows. The hotel’s newly furnished rooms are praised for their cleanliness and spaciousness, which complement the excellent bedding comfort. A few guests noted minor issues, such as the third bed being more suitable for children and difficulties sleeping during warmer months, but overall, praises for super comfortable beds and soundproofing capabilities dominate the feedback.
Cleanliness
The reviews for ibis Lyon Carre De Soie highlight the impeccable cleanliness of the hotel. Guests frequently commend the establishment for being exceptionally clean with ultra-clean rooms and spotless common areas and bathrooms. The rooms, although not particularly spacious, are described as very comfortable and well-maintained, featuring newly furnished and beautifully decorated interiors. Clean towels and secure, clean parking are additional pluses mentioned by multiple reviewers.
The hotel is praised for its modern and functional amenities with particularly clean bedding and comfortable beds contributing to a cozy and comfortable stay. COVID-19 measures are diligently observed by the staff, adding to the guests' sense of well-being. Highlights also include the pleasant common areas and clean hallways, showing attention to cleanliness in every part of the hotel.
Additionally, the hotel is noted for its convenient location, providing easy access to public transportation while maintaining a quiet and peaceful environment for guests. The staff receives positive feedback for their competence and friendliness, adding to the overall pleasant experience. This further enhances the appeal of the ibis Lyon Carre De Soie for travelers looking for a reliable, clean and comfortable stay.
Staff
The reviews for ibis Lyon Carre De Soie highlight an overwhelmingly positive impression of the hotel staff. Guests frequently commend the staff for being very caring, attentive and professional. The reception is often described as warm and welcoming with members particularly noted for their friendliness and cheerful demeanor.
Professionalism and helpfulness are key traits appreciated by the visitors with specific mentions of staff being extremely accommodating and available at all times. Many have praised the exceptional customer service, pointing out that the team is always ready to assist with a smile, making sure every need is met. The staff's proficiency in English and their conscientious handling of guest requests add to the hotel's appeal.
Various guests have remarked on individual standout staff members, such as Julien at the reception, who has been described as perfect in his role. The positive energy and responsiveness of the team contribute significantly to the pleasant and comfortable atmosphere of the hotel, making it an ideal choice for both business and leisure stays.
Overall, it is evident that the dedicated staff at ibis Lyon Carre De Soie play a crucial role in creating a memorable and enjoyable experience for their guests, ensuring they feel welcomed and well-cared-for throughout their stay.
Wi-Fi
The ibis Lyon Carre De Soie stands out for its strong wifi offerings. Many guests have praised the hotel for providing good and free wifi, often describing the connection as top-notch alongside excellent TV and other connections. The reliability of the wifi, however, seems to vary with some guests reporting occasional issues such as having to frequently enter a password or experiencing weak connectivity. While the hotel excels in its wifi provisions, it lacks certain amenities like minibars and kettles and some guests found the rooms and parking to be less satisfactory compared to typical 3-star hotels. Despite these minor drawbacks, the wifi service at ibis Lyon Carre De Soie generally meets or exceeds expectations.
Parking
The parking experience at the ibis Lyon Carré De Soie hotel receives a mixed but generally positive reception from guests. One of the hotel's standout features is its availability of private, underground parking, which many find to be a significant convenience. This covered parking is secure, providing peace of mind in a neighborhood where guests have noted concerns about vehicle safety. The price for this parking service is generally reasonable, although there are mentions of it being somewhat high at 12-13 euros per night.
Guests appreciate the convenience of having the parking directly underneath the hotel, which connects to the hotel floors via an elevator. Additionally, the parking space is described as spacious by some, however, there are concerns about its size, particularly for larger vehicles as the underground parking can be quite narrow. There's also feedback indicating a lack of sufficient parking spaces at times, which can be problematic.
Despite a few critiques about the cost and occasional access issues, the overall sentiment points to a beneficial and secure parking facility that adds to the convenience and appeal of staying at the ibis Lyon Carré De Soie, especially given its excellent location near public transportation and the competition venue.
Family
The ibis Lyon Carre De Soie offers several noteworthy features for families traveling with children. The hotel provides family-oriented accommodations, including family rooms and the option of adjacent, communicating rooms, described as very convenient for families. This setup ensures that children can stay close by while parents enjoy some privacy.
A standout feature is the large playground located just behind the hotel, which is a significant bonus for those traveling with young children. This amenity allows kids to burn off energy and stay entertained during their stay. Additionally, the hotel staff is noted to be pleasant and courteous, enhancing the overall family-friendly atmosphere.
The hotel offers modern, well-decorated interiors and it is a dog-friendly establishment, making it a great pick for families who travel with pets. One of the perks mentioned is that a third person can stay for free in a double room, adding extra value for families looking to economize on lodging expenses.
However, it's important to note that while some reviews mention sufficient soundproofing, others highlight concerns about poor soundproofing with noise from the street and neighboring rooms being a potential issue. Though not perfect, the combination of kid-friendly amenities and considerate staff makes ibis Lyon Carre De Soie a practical choice for families on the go.
3 Star
The ibis Lyon Carre De Soie has received mixed feedback regarding its three-star status, but several positive aspects stand out. The soft beds have been particularly appreciated, contributing to a good night's sleep. Dining at the hotel's restaurant is considered reasonable for a three-star establishment, adding to the overall satisfactory experience.
Many guests feel the hotel meets the three-star quality and service standards expected within the Ibis network. The general consensus is that it provides standardized three-star services and offerings with guest relations and assistance aligning with this rating. Those looking for a reliable three-star experience will find the hotel lives up to these expectations.
However, some areas for improvement have been noted. There are comments about rooms not fully meeting three-star hotel standards with mentions of missing basic amenities such as a mini bar. The limited in-room furniture, like having only one chair for two guests, is another point of concern. Some guests have also remarked that the reception staff's professionalism could be enhanced to better align with three-star service expectations.
Overall, while ibis Lyon Carre De Soie maintains good standing in many aspects true to its three-star rating, attention to room amenities and service professionalism would enhance the guest experience.
Business
Ibis Lyon Carre De Soie is a practical choice for business travelers due to its strategic location and tailored amenities. The hotel's proximity to key business sites, such as trade shows and customer offices, makes it convenient for work-related visits. The standardized rooms are functional and without superfluous elements, ensuring a hassle-free stay. The availability of business center services and meeting rooms enhances its appeal for those attending business functions. Additionally, the hotel is easily accessible via public transport with direct connections from the train station and close proximity to tram services and a direct route to the fair, accommodating late arrivals by plane. Overall, Ibis Lyon Carre De Soie offers a no-nonsense, well-situated option for business travelers.
Dog Friendly
The ibis Lyon Carre De Soie is recognized for its strong dog-friendly facilities and services, making it a great choice for travelers with pets. The hotel allows dogs and offers a welcoming environment for both guests and their furry companions. The modern and well-decorated establishment ensures a pleasant stay, highlighted by its meticulous attention to pet-friendly amenities. Additionally, the availability of underground parking, including a garage, adds to the convenience for guests traveling with pets. Overall, the hotel provides a warm welcome and comfortable experience for both humans and dogs alike.
No, ibis Lyon Carre De Soie doesn't have any pool.
No, a spa isn't available at ibis Lyon Carre De Soie.
Yes, ibis Lyon Carre De Soie welcomes dogs.
Yes, parking facilities are available at ibis Lyon Carre De Soie.