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Summary of reviewsBalcones de Bentomiz is a charming hotel nestled in the serene embrace of the mountains, providing guests with a tranquil escape and breathtaking views of the countryside. Located over 30 minutes from Málaga, it offers easy access to city experiences while maintaining the tranquility of its small village setting, enhanced by a sweet little castle ambiance. The establishment is distinguished by its beautiful facilities, including a pool and cozy, comfortable rooms equipped with everything needed for a pleasant stay. Guests appreciate the excellent value for money, with clean and comfortable spaces and staff known for their helpfulness and kindness.
Breakfast at Balcones de Bentomiz is generally well-received for its convenience and variety, often delivered directly to the room. Guests find the breakfast fulfilling, with generous options including fresh bread and a luxurious touch with a bottle of cava. Despite minor preferences for a broader selection, the self-prepared breakfast arrangement in the room's refrigerator ensures a leisurely start to the day.
The hotel's rooms are highlighted for being immaculate and spacious, decorated beautifully and equipped with modern amenities such as anti-mosquito features and terraces offering lovely countryside views. The high standards of cleanliness and well-maintained facilities contribute to a serene environment, making Balcones de Bentomiz an appealing choice for travelers.
The staff receives high praise for their exceptional service, with Maite and Antonio frequently mentioned for their extraordinary hospitality and personal attention. Their kindness, attentiveness, and friendliness, along with the reception and cleaning staff, create a warm and inviting atmosphere that enhances the sense of home and tranquility.
A standout feature is the pool experience, enhanced by its serene surroundings. The pool is wonderful and immaculate, staying open until late evening, making it a perfect spot for relaxation. Coupled with a family-friendly ambiance and excellent service, visitors find satisfaction in the hotel's facilities, complemented by new, beautiful rooms and a lovely balcony overlooking the tranquil setting.
Overall, Balcones de Bentomiz promises a restorative getaway amidst nature's grandeur, combining attentive service, idyllic location, and excellent amenities to ensure delightful memories for its guests. Show more
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Categories
Aparthotel with Parking
Aparthotels often include parking. Its location outside the city center may make parking more accessible.
Aparthotel with Swimming Pool
Outdoor Pool
Cheap Aparthotel
Accessible Aparthotel
Small Aparthotel
4-Star Aparthotel
Aparthotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? No
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? Yes
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? No
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Studio with Spa BathThis studio boasts a pool with a view, hot tub and spa bath. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a toaster. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.
Studio with BalconyThis studio's special feature is the pool with a view. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a toaster. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.
Studio with Pool ViewGuests will have a special experience as this studio offers a pool with a view. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a toaster. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Studio with Mountain ViewThe studio features mountain views. The unit offers 1 bed.
About Balcones de Bentomiz
License: A/MA/01557
Guest Reviews
8.8
Excellent
Location
Nestled in the serene embrace of the mountains, Balcones de Bentomiz is a tranquil haven for those seeking a peaceful escape. The establishment boasts a spectacular location at the peak, offering breathtaking views that capture the beauty of the countryside. This peaceful retreat is surrounded by very nice surroundings, providing a perfect backdrop for relaxation and disconnection from the bustle of daily life. Visitors appreciate the exceptional location, situated over 30 minutes from Málaga, allowing easy access to vibrant city experiences while maintaining the tranquility of a quiet village.
The charming hotel is set in a small town, featuring a sweet little castle ambience that enhances its allure. Though remote, the area is marked by beautiful views and winding paths that lead to delightful spots, making the journey itself a rewarding experience. Guests commend the hotel's very nice facilities, including a beautiful pool and cozy, comfortable rooms equipped with everything needed for a pleasant stay.
Balcones de Bentomiz provides excellent value for money, with its clean and comfortable spaces and staff known for their helpfulness and kindness. This idyllic location is perfect for spending quiet and relaxing days, with the added bonus of being close to beaches for a varied experience. Whether unwinding by the pool or savoring the exceptional vistas from the room, the hotel promises a restorative getaway amidst nature's grandeur.
Breakfast
Balcones de Bentomiz offers a breakfast experience that is generally well-received by guests, appreciated for its convenience and variety. The breakfast is noted to be generous, complete, and often delivered directly to the room, with fresh bread being a highlight. Guests have described the breakfast as being both simple and fulfilling, with juices, coffee, and cold cuts adding to the variety. The inclusion of a bottle of cava has also been mentioned as a luxurious touch. Though options like lactose-free items seem lacking, most find the self-prepared breakfast arrangement favorable. The convenience of having everything set up in the room's refrigerator ensures that guests can enjoy a leisurely start to their day. Despite some wishing for a broader selection and preparation service, the prevalent sentiment reflects satisfaction with the offerings.
Rooms
Balcones de Bentomiz stands out for its immaculate and spacious rooms, ideal for both short and extended stays. Guests appreciate the modern, well-equipped, and beautifully decorated spaces that feature thoughtful details like anti-mosquito features and comfortable beds. The availability of terraces and kitchenettes in some rooms adds to the convenience and enjoyment, providing lovely views of the countryside and a tranquil atmosphere. The suites are particularly highlighted as exceptional, offering ample space and comfort. Despite an isolated instance of a room not being cleaned upon arrival, the overwhelming consensus praises the hotel's high standards of cleanliness, the serene environment, and the well-maintained facilities. The combination of tranquility, modern amenities, and beautiful interiors makes Balcones de Bentomiz a delightful choice for travelers.
Cleanliness
Balcones de Bentomiz stands out for its impeccable cleanliness, consistently highlighted by guests who note the clean and tidy rooms. Visitors appreciate the modern and pleasant atmosphere, with many remarking on the new and inviting furnishings. The bathrooms receive particular praise for their excellence. The tranquility and attentive service provided by the staff further enhance the experience, ensuring a comfortable and tidy stay. Despite minor disappointments, such as a missed bread delivery, the overwhelming feedback emphasizes the high standard of cleanliness and the overall welcoming environment.
Staff
Balcones de Bentomiz has garnered high praise for its exceptional staff, who consistently go above and beyond to ensure a pleasant stay for guests. Visitors frequently highlight the kindness, attentiveness, and friendliness of the staff, making their experience both comfortable and welcoming. Maite and Antonio, who are often mentioned by name, are noted for their extraordinary hospitality and personal attention, creating a warm and inviting atmosphere. The reception and cleaning staff are also commended for their friendliness and willingness to assist, contributing to an overall excellent level of service. Guests appreciate the close interaction with the management, which enhances the sense of home and tranquility at the property. The combination of attentive service and the serene setting, including a well-maintained pool, ensures visitors leave with delightful memories of their stay.
Pool
Balcones de Bentomiz offers a delightful pool experience that stands out in guest reviews for its tranquility and pristine condition. Nestled in a quiet and remote area, the serene surroundings enhance the peaceful atmosphere of the pool area, making it an ideal spot for relaxation away from the hustle and bustle. The pool is described as wonderful and immaculate, inviting guests for a pleasant swim and unwinding until late evening, as it stays open until 10:00 PM. Accompanied by excellent service from the staff and a family-friendly ambiance, visitors find the pool area top-notch and the perfect place to unwind. The pool's soothing environment, coupled with a spacious jacuzzi, offers a comfortable retreat for both families and individual travelers. A lovely balcony overlooks this tranquil setting, adding to the charm and appeal of Balcones de Bentomiz. With the new, beautiful rooms complementing the peaceful pool area, guests express their enjoyment and satisfaction of the hotel’s facilities.
Yes, Balcones de Bentomiz has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Balcones de Bentomiz.
No, Balcones de Bentomiz doesn't allow dogs.
Yes, parking facilities are available at Balcones de Bentomiz.