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SPA Hotel Elbrus

Velingrad , 116 Han Asparuh Str. (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSPA Hotel Elbrus is a well-regarded destination praised for its perfect blend of natural tranquility and accessibility. Nestled amongst picturesque pine trees with stunning mountain views, the location offers the ideal setting for a relaxing getaway. Guests enjoy easy access to both the vibrant city center and serene forest trails, all while breathing in fresh, clean air. The hotel's amenities include well-maintained pools, a water park, and remarkable spa facilities, providing a complete package for a rejuvenating retreat.

The stay is complemented by dining experiences marked by high quality and diversity, with breakfast offering fresh products and delicious dishes crafted by skilled chefs. Despite some repetition in the offerings, the breakfast maintains a good balance, and the dining choices throughout the day remain varied and flavorful, appealing to a wide range of preferences.

Accommodations at the hotel are spacious, clean, and consistently praised for their comfort and cleanliness. Guests appreciate the attentive staff who are noted for their kindness and professionalism, contributing to a warm and welcoming atmosphere.

The hotel's exceptional spa facilities are a highlight, featuring multiple warm mineral water pools and a variety of saunas and steam baths, all highly regarded for cleanliness and the quality of services, including professional massages.

Families find the hotel particularly accommodating, with entertainment options for children, a beloved water park, and special meal considerations, making it an ideal vacation spot for all ages. The comfortable, if occasionally varied, beds and the overall high standard of cleanliness across the property add to the pleasant experience.

While parking may require a bit of navigation, it is generally deemed convenient, with sufficient space and covered options. The outdoor pool, although noted for some inconsistencies, offers remarkable mountain views and enjoyable features like a water slide, enhancing the overall appeal.

Overall, SPA Hotel Elbrus presents a comprehensive and enjoyable experience with its beautiful surroundings, excellent spa and pool offerings, attentive staff, and delectable dining options, making it a favored destination for relaxation and family enjoyment.
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Categories

Hotel for Honeymoon

SPA Hotel Elbrus offers a variety of spa treatments and facilities for a relaxing and rejuvenating stay. The hotel's tranquil atmosphere makes it a good option for couples seeking a peaceful retreat.

Hotel with Spa

Utilizing mineral water from the healing Veliova Banya spring, this hotel offers various mineral water pools, including a unique chlorine-free salt pool. The spa includes saunas, Turkish bath, Jacuzzi, therapeutic baths, mud and lye therapies, and a physiotherapy center, focusing on the healing properties of the water.

Hotel with Swimming Pool

Located in Velingrad, SPA Hotel Elbrus features spa and wellness facilities, with a focus on providing guests with relaxing and rejuvenating treatments, including pool access.

Indoor Pool Outdoor Pool

Business Hotel

SPA Hotel Elbrus offers meeting rooms including a main meeting room (80-100 places), a board room (15 places) and a study hall (35 places).

Hotel with Parking

SPA Hotel Elbrus offers both free parking and the added convenience of valet parking for its guests.

EV charging stations

Hotel with Outdoor Pool

The hotel features spa facilities and an outdoor pool for relaxation and recreation.

Hotel with Indoor Pool

Offers a pool, free Wi-Fi, and parking. Provides spa and wellness services. Known for family-friendly amenities and a water park.

Hotel with EV Charging Stations

Family Friendly Hotel

Hotel with Gym

Room Types

Double or Twin Room with Balcony - Free Spa Access This twin/double room features a desk, a balcony and a refrigerator and cable TV.

Suite with Balcony - Free Spa Access This suite features a refrigerator and cable TV.

About SPA Hotel Elbrus

License: 1323430

Guest Reviews

8.9

Excellent

Location

Nestled in the heart of nature, SPA Hotel Elbrus offers an ideal location that seamlessly combines tranquility and accessibility. Situated among pine trees and offering panoramic views of the surrounding mountains, the hotel provides a serene and peaceful atmosphere perfect for relaxation. The hotel's advantageous position allows guests to enjoy delicious dining options and a remarkable spa complex, while also being within walking distance to the bustling city center and scenic forest trails. The location is lauded for its proximity to walking areas, providing easy access to both the vibrant town and lush natural routes. Guests appreciate the fresh, clean air and the beautiful natural surroundings, which enhance the overall experience. Additionally, the hotel boasts well-maintained pools and water park facilities, ensuring a comfortable and enjoyable stay even during busy periods. Ideal for a rejuvenating getaway, SPA Hotel Elbrus combines the best of both worlds with its superb location and commendable amenities.

Breakfast

At SPA Hotel Elbrus, the breakfast experience is notable for its use of fresh and tasty products sourced from their own gardens, ensuring quality and flavor that guests appreciate. Dishes featuring lamb, beef, and fish receive particular praise for their excellence, showcasing the skills of the chef. Guests commend the hotel for providing a varied and sufficiently plentiful breakfast with delightful desserts. Although the selection can sometimes be monotonous, with standard offerings like salamis, ham, cheese, cucumbers, and tomatoes, the richness and taste have reportedly improved over time, maintaining a perfect balance for the price point. The breakfast service is conveniently extended for three hours, allowing ample time to enjoy the morning spread. Despite some critiques regarding monotonous choices and the absence of items like pancakes and fritters, many guests find the breakfast more than satisfactory, part of an overall positive dining experience at the hotel.

Dinner

Dining at SPA Hotel Elbrus offers guests a consistently delightful experience with its high-quality, diverse, and flavorful cuisine. Reviews frequently commend the meals for being delicious and varied, with an excellent selection of dishes, including an impressive range of appetizers, salads, main courses, and desserts. Abundant seasonal fruits are also highlighted, catering to different dietary preferences, including those who are fasting.

Guests appreciate the freshly prepared food and thoughtful selection that ensures a satisfying dining experience at every meal. Despite some critiques mentioning occasions of food being served raw and repurposed leftovers, the overall impression remains positively focused on the delicious offerings and the impressive variety available.

The dining experience is further enhanced by the hotel's warm and welcoming atmosphere, excellent spa facilities, and attentive staff, ensuring a comfortable and pleasant stay for all visitors. With well-heated common areas and an attractive setting, SPA Hotel Elbrus provides everything needed for a wonderful stay.

Rooms

A stay at SPA Hotel Elbrus presents travelers with an overall delightful experience marked by spacious and clean accommodations that cater to families and individual guests alike. The rooms consistently impress with their cleanliness and comfort, often featuring balconies that provide a pleasant addition to their ample space. Guests appreciate the well-maintained common areas and amenities, such as thoughtfully provided towels and bathrobes for spa visits.

The staff receives praise for their politeness and contributes to the warm and cozy atmosphere of the hotel, ensuring a welcoming environment throughout one's stay. While the hotel is generally well-maintained, certain areas may benefit from slight updates, and occasional minor inconveniences, such as excessive heating, have been noted. Nonetheless, guests find the overall ambiance agreeable and the hospitality commendable.

The hotel's spa center stands out as a highlight, offering warm pools, spacious saunas, and a variety of amenities that enhance the relaxation experience. Dining at the hotel lives up to expectations with delicious and varied options, matching the hotel's three-star status while delivering satisfying meals. Despite isolated issues with room furnishings and maintenance, the combination of an inviting spa environment and attentive service creates a memorable getaway.

Beds

When planning a stay at SPA Hotel Elbrus, guests can generally expect comfortable beds that cater to a range of preferences. While some reviewers found the mattresses and pillows to be adequately comfortable for a restful sleep, others suggested that the beds might not suit everyone's taste. Older guests often appreciate the softer mattresses. However, there were mentions of discomfort due to instances of two single mattresses being combined to form a double bed, which some found less than ideal. The cleanliness of the bed linen and towels is consistently noted, although they appear somewhat worn, indicating a need for renewal. Despite some mixed opinions, many guests found the beds comfortable and well-maintained, contributing positively to their overall hotel experience.

Cleanliness

SPA Hotel Elbrus is frequently praised for its outstanding cleanliness and cozy atmosphere, making it a suitable choice for travelers who value a hygienic environment. The hotel maintains a high standard of cleanliness across its rooms, common areas, and particularly its well-kept spa and pool facilities, which are filled with warm mineral water. Guests often commend the diligent staff responsible for maintaining these high standards, highlighting their positive attitude and efficiency in ensuring cleanliness throughout the hotel. The frequent change of towels and bathrobes adds to the comfort and hygiene of the accommodations. Despite a few minor maintenance concerns and isolated incidents of less-than-perfect cleaning, most guests are impressed with the hotel's overall cleanliness and warmth, finding it particularly welcoming for families with small children. The hotel's blend of cleanliness, friendly staff, and relaxing spa environment contributes to an overall positive experience for visitors.

Staff

The reviews for the SPA Hotel Elbrus highlight the exceptional quality of its staff, who are described as friendly, accommodating, and diligent. Consistently praised for their kindness and professionalism, the hotel's team is noted for being polite and cheerful, ensuring a welcoming atmosphere for guests. They are particularly attentive, showing genuine care by frequently seeking feedback and making efforts to address any guest needs promptly. The receptionists and restaurant staff stand out for their courteous and responsive service, contributing significantly to a positive dining experience alongside a varied and tasty menu. The management also earns commendation for effectively handling any issues and ensuring customer satisfaction. Overall, the staff at SPA Hotel Elbrus provide a remarkable level of service that leaves a lasting impression on guests, making them feel valued and well-cared for throughout their stay.

Spa

SPA Hotel Elbrus is a prime destination for those seeking relaxation and rejuvenation. The hotel's spa facilities are highly praised for their cleanliness and variety, offering a broad range of options to cater to diverse preferences. Guests frequently highlight the availability of multiple pools filled with warm mineral water, and a comprehensive array of saunas and steam baths, which contribute to the spa's reputation as an excellent retreat. The quality of the massages receives particular commendation, regarded as professional and highly satisfying.

Despite a few mentions of the need for some renovations, the overall consensus is that the spa area remains a standout feature of the hotel, providing a soothing and large space for guests to unwind. The attentive and professional staff further enhance the experience, ensuring that every visitor feels welcomed and well-cared for. Coupled with the hotel's delicious and extensive food offerings, SPA Hotel Elbrus presents a well-rounded and appealing package for a relaxing stay.

Pool

At SPA Hotel Elbrus, the pool facilities have garnered commendable reviews from guests, highlighting their experience of relaxation and enjoyment. The pools, both indoor and outdoor, are often praised for their ample size and warm temperatures, providing visitors with a soothing retreat. Many guests appreciate the cleanliness and maintenance of the pools, ensuring a hygienic and pleasant experience.

The hotel offers a diverse range of pools, including those filled with mineral water, which adds a unique and therapeutic touch to the swimming experience. The outdoor saltwater pool is particularly notable for its extreme warmth, reaching up to 40 degrees, making it a delight even during cooler days.

While the indoor pools offer a spacious spa area, complete with massages, some reviews suggest they could benefit from repairs and temperature adjustments. Despite these occasional maintenance concerns, the overall sentiment is positive, with guests expressing their intent to return and enjoy the facilities again.

The hotel complements its pool offerings with excellent spa amenities and courteous service, thereby enhancing the overall guest experience. Live music and delicious food further contribute to the enjoyment of the pool area, making it a favored spot for relaxation and fun. The surrounding facilities, including a little garden and convenient working hours, add to the convenience and attraction of SPA Hotel Elbrus, making it a desirable destination for those seeking a serene aquatic escape.

Parking

When considering a stay at the SPA Hotel Elbrus, potential guests can be assured of a generally convenient parking experience, despite a few logistical quirks. The hotel proudly possesses its own parking, which alleviates the common concern of searching for nearby spaces. Most guests found parking availability sufficient, with some highlighting that there was enough space to accommodate all guests. Moreover, the option of covered parking adds an extra layer of convenience and protection for vehicles.

However, it's worth noting that some visitors found the parking situation slightly confusing upon arrival. The process involves checking in first before accessing the designated parking area. Additionally, the hotel's parking lots are not directly adjacent, requiring a short walk to the hotel, which could be seen as inconvenient for some.

Overall, while the parking is ample and varied in offerings, it might require a bit of navigation initially, but this minor hurdle does not overshadow the positive aspects such as the convenience and security it provides.

Family

Nestled in a family-friendly atmosphere, SPA Hotel Elbrus stands out as an ideal destination for a relaxing family vacation. Perfectly accommodating both young families and their children, the hotel offers an array of engaging entertainment options designed specifically for the little ones. Notably, the children's corner boasts a spacious area filled with a wide selection of toys, guaranteeing hours of fun and enjoyment.

Adding to the allure is the attached water park, which serves as a hit among both kids and adults, promising endless fun and memorable experiences. With hot mineral water pools and delectable culinary offerings, the hotel caters thoughtfully to guests of all ages, even going the extra mile by preparing special meals for the youngest visitors.

The hotel's pristine surroundings and warm, inviting atmosphere contribute to its reputation as a wonderful place for relaxation and rest. Families can enjoy their stay comfortably, thanks to a dedicated staff renowned for their exceptional service, truly the hotel's greatest asset. SPA Hotel Elbrus seamlessly blends comfort, entertainment, and hospitality—a remarkable choice for those seeking a cherished family getaway.

Outdoor Pool

The outdoor pool at SPA Hotel Elbrus receives favorable mentions from guests for its appealing features and breathtaking views. Highlighted as a favorite spot, the salty outdoor pool offers an incredible mountain vista that can be enjoyed from both the pool and surrounding sunbeds. Families find additional excitement in the water slide, making it an enjoyable experience for children. However, there is some variability in the water temperature and cleanliness, with one guest noting the water felt cool and another commenting on the pool's dirty water. Despite these issues, the pool remains a popular feature alongside the hotel's rooms and garden, enhancing the overall experience with its unique attributes.

Yes, SPA Hotel Elbrus has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at SPA Hotel Elbrus.

No, SPA Hotel Elbrus doesn't allow dogs.

Yes, parking facilities are available at SPA Hotel Elbrus.

Yes, SPA Hotel Elbrus has a gym.

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