Venice, Dorsoduro 23745.430018,12.33278(Show on Map)
5.2
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Messner, located in the charming Dorsoduro district of Venice, provides guests with an enviable setting that combines tranquility with proximity to key Venetian attractions. Visitors appreciate its peaceful atmosphere, which offers a restful escape while being conveniently close to landmarks such as the Accademia Bridge and St. Mark's Square. The neighborhood, surrounded by picturesque canals and various shops and restaurants, enhances the quintessential Venetian experience.
The hotel receives mixed feedback regarding its breakfast offerings. Some guests enjoy the plentiful and delicious options, appreciating the well-stocked buffet and friendly service. However, concerns about freshness and variety detract from the overall breakfast experience for others. Issues like stale pastries and the additional charge for coffee create a disparity in satisfaction, making breakfast an aspect for potential visitors to consider.
Dinner at Hotel Messner receives high praise for its quality, value, and attentive service, particularly noting the helpfulness of server Matti. Guests benefit from a generous 40% discount, making the in-house restaurant a favored choice during their stay. Despite some comments on portion sizes, the overall dining experience is enhanced by the pleasant ambiance and well-prepared meals, especially the pasta dishes, earning the restaurant consistent recommendations.
The rooms present a somewhat mixed picture, often falling short of advertised expectations. Issues with size, light, cleanliness, and outdated furnishings are common. Despite these challenges, some guests find comfort in the beds and appreciate clean spaces with appealing Venetian decor. The hotel's strategic location remains a highlight, appealing to those who prioritize convenience over luxury, though managing expectations is advised.
Cleanliness presents varying experiences at Hotel Messner. While certain reviews speak of thorough cleaning with fresh linens, others cite significant cleanliness concerns, including dusty carpets, mold, and unpleasant odors. Despite occasional positive remarks on tidy rooms and courteous staff, the prevailing sentiment reflects dissatisfaction with the hotel's hygienic conditions.
Staff interactions range widely, with praise for their friendliness and helpfulness, particularly at reception and during breakfast. However, instances of rudeness and communication issues are noted, impacting guest experiences. The notable presence of dedicated staff members striving to deliver attentive service contributes positively to the hotel’s reputation.
Wi-Fi services at Hotel Messner are noted to be inconsistent, with many guests experiencing connection issues, particularly within rooms. This lack of consistent connectivity points to an area needing improvement for those requiring reliable internet access during their stay.
Bed comfort receives mixed reviews, with some guests enjoying a decent rest while others face discomfort due to sagging mattresses and inadequate arrangements. Complaints about worn mattresses and bed bugs negatively impact the sleep experience, highlighting the necessity for improvements in this aspect.
As a three-star establishment, Hotel Messner provides basic accommodations suitable for exploring Venice, though it may not fully meet the expectations of every visitor. While certain aspects require attention, the hotel's location and dining experience offer charm and value in the heart of Venice.
Categories
EV charging stations
Offers an electric vehicle charging station as part of its general facilities. Also provides parking options for guests.
3 Star
Spa
Family
Dog Friendly
Nightlife
Business
Parking
EV charging stations
Accessible
Gym
Room Types
Classic Double RoomThe double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. This double room features a wardrobe, heating, a flat-screen TV and city views.
Classic Triple RoomThe triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer.
Classic Quadruple RoomThe quadruple room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer.
Classic Twin RoomThe twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. This twin room has a wardrobe, heating, a flat-screen TV and city views. The unit has 2 beds.
Classic Quadruple Room with Private External BathroomThe quadruple room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. This quadruple room features a wardrobe, heating, a flat-screen TV and garden views.
Family Room with Canal ViewThe family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. This family room features a wardrobe, heating, a flat-screen TV and city views.
Two-Bedroom ApartmentThe air-conditioned apartment features 2 bedrooms and 1 bathroom with a shower and a hairdryer. Featuring a patio, this apartment also offers soundproof walls, a wardrobe and a flat-screen TV. The unit offers 3 beds.
Apartment - Ground FloorThe air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. This apartment has soundproof walls, a wardrobe, a flat-screen TV and a patio. The unit offers 2 beds.
Studio Apartment with Private External Bathroom and Garden ViewThe air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. The apartment provides soundproof walls, a wardrobe, heating, a flat-screen TV, as well as garden views. The unit offers 3 beds.
Studio Apartment with Canal ViewThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned apartment offers a flat-screen TV, soundproof walls, a wardrobe, heating as well as city views. The unit offers 3 beds.
Superior Double or Twin Room with Garden ViewProviding free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as garden views.
Superior Triple Room with Garden ViewProviding free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as garden views.
Superior Double or Twin Room with Canal ViewThe twin/double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. This twin/double room features a tea and coffee maker, flat-screen TV, river views, as well as chocolate for guests.
Superior Triple Room with City ViewThe triple room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer.
Deluxe Quadruple Room with Canal ViewThe quadruple room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. This quadruple room has a wardrobe, heating, a flat-screen TV and river views.
Deluxe Triple Room with Canal ViewThe triple room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. This triple room features a wardrobe, heating, a flat-screen TV and river views.
Deluxe Quadruple Room with Garden ViewThe quadruple room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer.
Deluxe Double or Twin Room with Garden ViewThe twin room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. This twin room features a wardrobe, heating, a flat-screen TV and garden views.
Deluxe Single Room with Canal ViewThe single room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. This single room features a wardrobe, heating, a flat-screen TV and river views. The unit offers 1 bed.
About Hotel Messner
Registry or License or Notification Number: 027042-ALB-00439, IT027042A1WCY5TXLT
Guest Reviews
5.2
Rated
Review Summaries
Location
Nestled in the charming Dorsoduro district of Venice, Hotel Messner boasts an enviable location that consistently impresses visitors. Guests appreciate its serene and tranquil setting, offering an ideal escape from the bustling tourist crowds while still being conveniently close to key Venetian attractions. Its proximity to cultural landmarks such as the Accademia Bridge, Basilica di Santa Maria della Salute, and the iconic St. Mark's Square means that guests can explore the heart of Venice with ease. The hotel is also well-connected, with nearby transport links facilitating effortless exploration. Surrounded by picturesque canals, lively shops, and delightful restaurants, the locale provides a quintessential Venetian experience. The peaceful, quiet neighborhood ensures a restful stay, making it an excellent choice for travelers seeking a central yet calm retreat in Venice.
Breakfast
The Hotel Messner appears to receive mixed reviews when it comes to its breakfast offerings. While some guests praised the morning meal for being good, plentiful, and delicious, others were less enamored, noting issues such as stale pastries and bread, and criticizing it as not worth the extra charge of 12 euros per person.
Those who enjoyed their breakfast highlighted excellent croissants, a well-stocked buffet, and flavorful options, with some describing their experience as perfect. The dining area was also appreciated as very nice, and the service received commendations for being friendly, contributing to a positive breakfast atmosphere.
However, several guests had less favorable experiences, pointing to the limited variety at the buffet and inconsistencies in freshness. Concerns regarding quality and value were recurrent, with some reviews citing moldy muffins and a lack of replenished items. Breakfast items were described as meager, with mentions of cold boiled eggs, limited choices of cheese and ham, and only a few fresh options like orange juice.
There were also logistical concerns, such as breakfast service ending at 10 AM and coffee being available for an additional purchase. Despite these issues, the hotel's offering does seem to satisfy a significant portion of its guests, making breakfast an aspect worth considering for future visitors.
Dinner
Hotel Messner's dining experience receives high praise for its quality and value. Guests consistently appreciated the good food and attentive, friendly service provided by the restaurant staff, with particular mention of the kindness and helpfulness of server Matti. The in-house restaurant, which might operate independently, surprises guests with its unexpectedly good quality and well-prepared meals, making it a favorite dining choice during their stay.
A standout feature is the generous 40% discount for hotel guests, making the restaurant an excellent option for those seeking good food at a reasonable price. This discount also extends to the wine selection, enhancing the dining experience's value. The interior terrace of the restaurant offers a pleasant ambiance, further adding to the enjoyable meal experience.
Though there were some comments regarding the adequacy of portion sizes, particularly with shrimp, the overall feedback highlights the excellent quality, good performance price ratio, and the delicious meals, notably the pasta dishes. With a well-stocked menu and consistently good reviews, the restaurant is a recommendable choice for those staying at the hotel.
Rooms
Hotel Messner offers a somewhat mixed experience for its guests. The rooms, while advertised with picturesque views and modern amenities, often fall short in reality. They are generally small, with some noted to be cramped and dark, lacking sufficient natural light. There seems to be a recurring issue with cleanliness, particularly concerning the carpets, which are frequently described as dirty and worn. Some rooms have musty or moldy odors, and outdated, damaged furnishings are common. Several guests mentioned problems with heating and hot water, which can lead to discomfort, especially during colder periods.
That being said, there are still highlights for those who value certain comforts. Beds are occasionally mentioned as comfortable, and some guests have encountered clean, renovated spaces with appealing decor in a Venetian style. The location itself is highly praised for its convenience, providing a strategic base for exploring the surrounding area.
Despite its challenges, Hotel Messner might still appeal to travelers who prioritize location over luxury, though it is advised to manage expectations based on the discrepancies between marketing photos and the actual rooms.
Beds
Hotel Messner presents a mixed experience when it comes to bed comfort, reflecting a variety of guest opinions. Some reviews highlight that the beds are indeed comfortable, offering a decent night's rest. However, a significant portion of guests have noted discomfort due to issues such as sagging mattresses, hard surfaces, and two single beds being pushed together to form a double bed. The mattresses in particular drew criticism, often described as old, worn, and in need of replacement, contributing to an overall poor sleeping experience for many.
Additionally, variations in mattress levels, thin pillows, and small bed dimensions add to the dissatisfaction. A few reviewers mentioned finding bed bugs, which drastically impacted their stay. The arrangement of beds, such as a bottom bunk being tiny or squeezed between walls, further detracted from comfort. Despite clean linens, some reported issues with cleanliness around the bed area and beyond.
Overall, while there are pockets of positive feedback regarding bed comfort, Hotel Messner seems to have room for improvement in ensuring a consistently comfortable and clean sleep environment for all guests.
Cleanliness
Hotel Messner presents a mixed bag of experiences regarding cleanliness. While some guests have highlighted the presence of clean bathrooms and rooms, with immaculate daily cleaning and fresh linens, many have raised concerns over the general state of tidiness. The facility struggles with pervasive issues such as stained and dusty carpets, mold, and unpleasant odors. Several reviews describe the hotel's condition as old, dirty, with a significant presence of mold and even reports of bed bugs, which detracts from its overall appeal. The carpets seem to bear the brunt of the complaints, often described as disastrously dirty and filled with stains. Moreover, bathrooms have been criticized for mold on shower tiles and water damage, further contributing to the less-than-ideal sanitary conditions noted by visitors.
There are occasional positive remarks regarding the staff being nice and rooms being tidy or clean, suggesting that individual experiences may vary depending on the specific accommodations provided. However, the overwhelming sentiment reflects dissatisfaction with the cleanliness standards, likening the experience to staying in conditions that fall short of expectations for a hotel environment.
Staff
At Hotel Messner, the staff receive mixed reviews, though many guests note their overall friendliness and willingness to assist. The reception team often stands out for their courteous and accommodating demeanor, with several guests praising specific individuals who helped make their stay memorable. The breakfast staff are frequently described as charming and efficient, enhancing the overall dining experience. Matti, a server, receives specific accolades for his patience and helpfulness.
However, not all interactions are seamless. Some guests report encounters with indifferent or even rude staff, particularly at reception, with one instance involving a cleaning staff entering a room uninvited. Communication issues are occasionally mentioned, though many staff members are acknowledged for their proficiency in English and Spanish.
While the experience can vary depending on the personnel encountered, there's a notable presence of dedicated team members who strive to deliver attentive service and assist with guests' needs. Overall, Hotel Messner's staff are often seen as a friendly and integral part of the guest experience, contributing positively to its reputation.
Wi-Fi
Hotel Messner offers an array of amenities and services that aim to provide guests with a comfortable stay, but its Wi-Fi service seems to have left some room for improvement. While there appears to be at least one mention of the Wi-Fi service working perfectly, many guests have encountered issues with the internet connection during their visit. Reports indicate that Wi-Fi often does not function in guest rooms, leading to a less than ideal experience for those in need of consistent connectivity. Moreover, responses to internet-related issues seem to be indifferent, with limited efforts placed on resolving problems promptly. Travelers expecting to access Wi-Fi directly in their rooms may wish to adjust their expectations or check with the hotel staff for alternative solutions prior to your visit.
3 Star
Hotel Messner is listed as a three-star establishment, situated in the enchanting city of Venice. Although some guests have expressed disappointment regarding the physical state and appearance of the rooms, expectations should be managed, keeping in mind the hotel's stated star rating and the general standards in Venice. It may not fit the ideal of a three-star hotel for every visitor, with comments about rooms resembling closets and needing repairs, but for those seeking basic accommodations, it fulfills its role of serving as a base for exploring the city. However, certain aspects, like the absence of simple amenities such as kettles, have been noted as areas as potentially limiting for guests expecting more from a superior three-star experience. It's a place where practical expectations meet the charm and cultural richness that Venice offers.
FAQ
No, Hotel Messner doesn't have any pool.
Yes, a spa is available at Hotel Messner.
Yes, Hotel Messner welcomes dogs.
Yes, parking facilities are available at Hotel Messner.
